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Employer branding A no-nonsense approach - CIPD

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Part 10: Every picture tells a story<br />

Although employer brands are about much, much more<br />

than just graphics and design, there’s <strong>no</strong> getting away<br />

from the fact that logos and symbols are integral<br />

elements of all brands. Get them right, and they can<br />

speak volumes for you.<br />

I’ve always been impressed by the way the Civil Service<br />

Fast Stream brand logo has been intelligently tweaked<br />

and developed to keep it up to date, to send out the<br />

right messages and avoid sending out the wrong ones<br />

(see Figure 10).<br />

It started life as a pen nib (very old-style Parker 51, very<br />

Sir Humphrey) but these days it’s more of an arrow –<br />

clean, simple and contemporary. And it neatly blows<br />

away any whiff of elitism, any hint of Whitehall cobwebs.<br />

And look at the way the Unilever logo has morphed<br />

from something cold, hard and impersonal (very<br />

corporate, very 1980s) into something softer and more<br />

engaging. I k<strong>no</strong>w it’s the logo of a corporate brand, but<br />

it arguably has more currency and greater influence in<br />

the context of employment marketing than any other.<br />

Figure 10: Logos and symbols as part of the brand<br />

Maintaining impact<br />

A great many people in a great many organisations<br />

complain about information overload. Their inboxes<br />

are overflowing; their heads are reeling with every<br />

latest edict, diktat or communications initiative. In<br />

research for a recent brand development programme<br />

for a major UK and European retailer, senior managers<br />

ruefully drew the distinction between information and<br />

communication. They complained about an excess of<br />

the former, and described how so much of the latter<br />

just seemed to run into the sand.<br />

The employer brand can address this. It can give<br />

continuity, consistency and focus to what would<br />

otherwise have been discrete initiatives. It can<br />

become the driving force behind your organisation’s<br />

intranet, and provide the consistent look and feel,<br />

even the actual graphic templates, that will effectively<br />

make all your day-to-day, tactical internal<br />

communications expressions of the brand – and<br />

contributors to its stature and recognition within the<br />

organisation.<br />

<strong>Employer</strong> <strong>branding</strong>

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