how-changing-shopper-attitudes-and-technology-are-reshaping-retail

Credits
The Future Shopper was written by Lloyd Burdett, J. Walker Smith and Andrew Curry of
The Futures Company and Bryan Gildenberg and Steve Mader of Kantar Retail. It was
edited by Andrew Curry and additional research was by Caroline Passmore. Production
was by Karen Kidson and Tania Conrad. Design by Tania Conrad.
The Future Shopper is published under a Creative Commons license: Some rights
reserved. For more information, see www.creativecommons.org/licenses/by-nc-nd/3.0.
About The Futures Company
The Futures Company is an award-winning, global strategic insight and innovation
consultancy. Unparalleled global expertise in foresight and futures enables us to unlock
new sources of growth through consultancy, global insight, and a range of subscription
solutions. The Futures Company was formed through the integration of The Henley
Centre, Yankelovich and, most recently, TRU.
The Futures Company is a Kantar company within WPP with teams in Europe, North
America, Latin America and Asia.
About Kantar Retail
Kantar Retail is the world’s leading shopper and retail insights and consulting
business and is part of the Kantar group of WPP. The company works with leading
branded manufacturers and retailers to help them transform the purchase behavior
of consumers, shoppers and retailers through the use of retail insights, consulting,
analytics and organizational development services. Kantar Retail tracks and forecasts
over 1000 retailers globally, has purchase data on over 200m shoppers and among
its market-leading reports are the annual PoweRanking survey (USA and China), and
Industry Shopper Study Across Retailers. Kantar Retail works with over 400 clients and
has 20 offices in 15 markets around the globe.
© 2013 The Futures Company/Kantar Retail. Some rights reserved. 25