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Annual Report 2002 - Software AG

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Professional services and sales organization restructured<br />

In keeping with our role as consultants for the entire<br />

project lifecycle, we redefined our professional<br />

services, creating three units: preparation and planning<br />

of IT projects, assistance in selecting suitable<br />

technology, and development of solutions tailored<br />

to our customers’ unique requirements.<br />

Our sales organization was realigned in early<br />

<strong>2002</strong> to help attract new customers and provide<br />

improved service to existing customers. In particular,<br />

we are looking to more actively target prospects,<br />

improve management of strategic accounts<br />

around the globe, and to recruit additional sales<br />

partners. As a result of the adverse development<br />

of the market, the restructuring has yet to produce<br />

the desired results. However, we believe that by<br />

re-organizing and intensifying our sales activities,<br />

we are now well placed to broaden our customer<br />

base.<br />

We do not expect business to pick up significantly<br />

in 2003. For this reason, <strong>Software</strong> <strong>AG</strong> believes<br />

that its revenues will remain largely unchanged.<br />

Against this background, ensuring profitability is our<br />

top priority. At the same time, we are enhancing<br />

our position as a leading provider of systems soft-<br />

Mar. 6 In cooperation with Tridion B.V.,<br />

the Netherlands, and Stellent Inc., USA,<br />

<strong>Software</strong> <strong>AG</strong> launches end-to-end content<br />

management solutions.<br />

LETTER TO OUR STOCKHOLDERS<br />

ware and services for mission-critical enterprise information<br />

technology by developing solutions.<br />

The <strong>Software</strong> <strong>AG</strong> Executive Board<br />

Mar. 13 <strong>Software</strong> 25.04. <strong>AG</strong> and Kooperationsabkommen<br />

IXOS,<br />

Germany, introduce zwischen XML-based IBM Global Services<br />

document archiving. und <strong>Software</strong> <strong>AG</strong><br />

From left to right: Arnd Zinnhardt, Karl Heinz Achinger,<br />

Andreas Zeitler, Dr. Detlef Purschke<br />

Karl Heinz Achinger Dr. Detlef Purschke<br />

Chairman and Chief Executive Officer Member of the Executive Board<br />

responsible for Services<br />

Andreas Zeitler Arnd Zinnhardt<br />

Member of the Executive Board Chief Financial Officer<br />

responsible for Sales and Marketing<br />

Mar. 20 Record number of visitors to<br />

<strong>Software</strong> <strong>AG</strong> booth at CeBIT exhibition,<br />

Hanover, Germany.<br />

7

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