Workplace Incivility
Workplace Incivility
Workplace Incivility
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Example 1: Office Gossip<br />
Describe Facts<br />
Express<br />
Feelings<br />
Identify Wants<br />
State<br />
Consequences<br />
• “I’ve seen you talking to co-workers secretly,<br />
staring back at my desk”<br />
• “That makes me feel very uncomfortable and<br />
hurt, I feel like you and others are talking<br />
about me”<br />
• “I would appreciate it if you would not talk<br />
about me to others, and if there is something I<br />
did, please speak to me directly”<br />
• “Then, I wouldn’t feel so uncomfortable being<br />
around the team and I would be able to carry<br />
on a more effective conversation”
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