staff of the <strong>Pennsylvania</strong> <strong>Housing</strong> <strong>Finance</strong> <strong>Agency</strong> Homeowners’ Emergency Mortgage Assistance Program Division Daryl D. Rotz, Director Joan Alicea, Loan Processor II Elaine M. Artz, Staff Accountant II Cynthia L. Boyce, Closing Secretary Donette G. Brezgel, Administrative Services Coordinator II Rebecca L. Chandler, Loan Officer II Lynda A. Clark, Loan Officer II Sonya L. Clemons, Loan Officer II Michael D. Cooper, Manager of Appeals M. Felicity Diggs, <strong>Finance</strong> Coordinator Kristal L. Dressler, Loan Officer I Katie M. Dunlop, Administrative Services Coordinator II Anne M. Ellex, Closing Officer II Pamela I. Fisher, Hearing Examiner II Nirvana Franklin, Administrative Assistant Donald K. Goss, Loan Officer II Nicole Griffin, Administrative Assistant Stephanie Harvey, Assistant Accountant II Diane M. Hoffman, Senior Accountant Sherry C. Horn, Loan Counselor III Resa P. Kepner, Appeals Officer Regine O. Klimek, Loan Counselor III Carolyn L. Kochenour, Loan Officer I Christina M. Lebo, Loan Processor II Tracy J. McMurray, Loan Closing Coordinator II Bonnie L. Nail, Assistant Accountant II Lin C. Patch, Appeals Officer George F. Pfeiffer, Loan Officer II Walter Pudlowski, Loan Counselor III Kathy Rose, Secretary Lisa A. Rudy, Loan Officer II Roberta A. Sheaffer, Senior Loan Closing Officer Angela C. Smith, Loan Officer I Ronald L. Smith, Senior Collections Officer Samantha Stevens, Loan Officer II Carmela M. Swartz, Hearing Examiner II Lori S. Toia, Manager of Loan Processing Sherry Waltemire, Loan Counselor I NORRISTOWN OFFICE Nancy Twyman, Manager of Norristown Office Robert G. Butcher, <strong>Housing</strong> Services Representative I Peggy A. Colson, Norristown Office Coordinator Hernando Espinosa, <strong>Housing</strong> Management Representative II James E. Galia, Technical Services Representative II Jay R. Hausher, Senior Technical Services Representative Ryan Hoover, Technical Services Representative I Mary I. Johnson, Assistant <strong>Housing</strong> Management Representative John S. Paczewski, Technical Services Representative II Alicia Spencer, <strong>Housing</strong> Services Representative I Barbara P. Stephens, Public Affairs Officer Lorraine Weaver-Tawwad, <strong>Housing</strong> Management Representative II 72 PITTSBURGH OFFICE Brenda B. Wells, Director of Western Region Stephen Chopek, Senior <strong>Housing</strong> Services Representative Nichole Coleman, <strong>Housing</strong> Management Representative I Duane M. Davis, Technical Services Representative II Kristin DeSantis, Assistant Rental Officer Tonya L. Esway, Closing Officer II Carla H. Falkenstein, Manager of <strong>Housing</strong> Services Marcia M. Hess, Western Regional Customer Service Representative Roy D. Redman, <strong>Housing</strong> Management Representative II Robert S. Rider, Technical Services Representative II Marianne Romanski, Administrative Assistant Michael A. Scott, Technical Services Representative II Mary Ann Sipos, Senior <strong>Housing</strong> Management Representative Charles E. Swope, Senior Technical Services Representative Aloise E. Tomich, <strong>Housing</strong> Management Representative II
Made with 30% post consumer fibers At the <strong>Pennsylvania</strong> <strong>Housing</strong> <strong>Finance</strong> <strong>Agency</strong>, we care about the environment. That’s why this annual report has been printed using recycled paper and inks. It also is being posted on our website to minimize the number of printed paper copies.