Lo-Res, 6 mb - Making Connections - Time Warner Cable

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Copyright © 2011 by Time Warner Cable Inc. All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted in any form, by any means electronic, mechanical, photocopying, recording, or otherwise, without the written permission of Time Warner Cable Inc. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc., used under license. Road Runner® and the image of the Road Runner® are and © Warner Bros. Entertainment Inc. (s11) All other trademarks are property of their respective owners. A list of photo credits may be found on p. 204. First Edition Printed in 2011 ISBN 978-1-882771-29-5 Library of Congress Control Number 2011932285 Published by Time Warner Cable Inc. New York, NY www.timewarnercable.com Produced by The History Factory 14140 Parke Long Court Chantilly, Virginia 20151 www.historyfactory.com Designed by Pivot Design, Inc. www.pivotdesign.com This book was commissioned by Time Warner Cable and authored by The History Factory. The authors drew on, among other sources, interviews of past and present employees, other individuals, and publicly available sources. As such, the book does not represent the official views of Time Warner Cable; rather, it is a narrative developed by the authors from these various sources. Furthermore, the views of individuals quoted in this book are their own, and do not necessarily reflect the views of the company. The book does not purport to be a complete or accurate account of every event in the company’s history. The authors have selected which events to describe and have abbreviated certain details in describing those events. Often, the descriptions in the book rely on the recollections of individuals of events that transpired years ago. For additional information on publicly disclosed events, readers should rely on public disclosures that have previously been made. Caution Concerning Forward-Looking Statements This document includes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management’s current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the statements herein due to changes in economic, business, competitive, technological, strategic and/ or regulatory factors, and other factors affecting the operations of Time Warner Cable Inc. More detailed information about these factors may be found in filings by Time Warner Cable Inc. with the SEC, including its most recent Annual Report on Form 10-K and any subsequent Quarterly Reports on Form 10-Q. Time Warner Cable Inc. is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.
Contents vii Welcome to the History of Time Warner Cable viii Time Warner Cable Milestones 1 Chapter 1 : Birth of an Industry : Late 1940s–Late 1960s 30 Chapter 2 : Coming of Age : The 1970s 68 Chapter 3 : Growth and Innovation : The 1980s 98 Chapter 4:Taking the Lead :1990–1995 124 Chapter 5:Transitions :1995–2000 154 Chapter 6 : Navigating Change : 2000–2011 193 Afterword 194 Acknowledgments 197 Notes 204 Photo Credits 206 Index
Page 5: Time Warner Cable and the Broadband
Page 10 and 11: Time Warner Cable Milestones Americ
Page 12 and 13: x Making Connections : Time Warner
Page 14 and 15: TelePrompTer, one of the first larg
Page 16 and 17: TelePrompTer CEO Irving Berlin Kahn
Page 18 and 19: 6 Making Connections : Time Warner
Page 20 and 21: TOP Feisty Philo T. Farnsworth batt
Page 22 and 23: TOP Milton Berle and other radio pe
Page 24 and 25: Cable antennas, initially referred
Page 26 and 27: Martin Malarkey founded the cable s
Page 28 and 29: Gene Schneider was one of dozens of
Page 30 and 31: “Hell, I’ve Got a Management Co
Page 32 and 33: TelePrompTer’s Irving Kahn demons
Page 34 and 35: In 1963, Ralph Roberts bought the f
Page 36 and 37: By the late 1960s, innovative cable
Page 38 and 39: Monty Rifkin persuaded his partner,
Page 40 and 41: The Cusp of Growth A decade after p
Page 42 and 43: 30 Making Connections : Time Warner
Page 44 and 45: Public access programming, such as
Page 46 and 47: TOP ATC’s status as a profitable,
Page 48 and 49: Pete Conrad: The Right Stuff ATC’
Page 50 and 51: Judy Braden, dispatch supervisor in
Page 52 and 53: Rifkin followed Walt Disney into th
Page 54 and 55: “It Was Easy to Get Ahead” Ambi
Page 56 and 57:
Many early cable television program
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Jimmy Doolittle joined ATC as it ex
Page 60 and 61:
Sterling Manhattan struggled to exp
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Demo vans that crisscrossed the cit
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52 Making Connections : Time Warner
Page 66 and 67:
Page 68 and 69:
“If I Could Ever Get Into Anythin
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Quick to grasp the potential of sat
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RIGHT Ted Turner’s willingness to
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TOP Warner Cable’s two-way, inter
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Warner Cable raced to produce or ac
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“If the Price Is Right …” The
Page 80 and 81:
Page 82 and 83:
In order to control costs that were
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Jim Gray led Warner Cable during a
Page 86 and 87:
Seven technicians who joined the co
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TOP Terry O’Connell was one of se
Page 92 and 93:
Jack Gault, named president of ATC
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The collapse of Warner Communicatio
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David O’Hayre, head of ATC’s me
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Nick Nicholas, named president of T
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TOP Jim Chiddix, who moved from Haw
Page 102 and 103:
1986 IPO Values ATC at $1.6 Billion
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ATC to Stamford, Connecticut When N
Page 106 and 107:
Page 108 and 109:
The merger nearly foundered on the
Page 110 and 111:
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100 Making Connections : Time Warne
Page 114 and 115:
Dick Aurelio, the former New York C
Page 116 and 117:
“Cable’s Finest Hour” CNN had
Page 118 and 119:
Veteran Warner Cable engineer Roose
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Becoming Time Warner Cable After mo
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Jerry Levin, who was named co-CEO o
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Despite the initial handshakes and
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The Full Service Network demonstrat
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“The Reality Was the Complexity
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Retransmission Consent The cable te
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Social Contract While Time Warner C
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Time Warner CEO Jerry Levin ignored
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RIGHT Jerry Levin, right, and Ted T
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Consumer demand for cable news prog
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“We Can’t Let Them Do This” W
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Venturing Abroad With the ’92 Act
Page 148 and 149:
The 1996 Telecommunications Act, si
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As far as the visitors from Intel w
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Road Runner, the first cable-delive
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“The Feeling of Satisfaction was
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Jim Gray, right, who retired from T
Page 158 and 159:
AthenaTV, a satellite-based joint e
Page 160 and 161:
Chief technology officer Mike LaJoi
Page 162 and 163:
Time Warner president Richard Parso
Page 164 and 165:
America Online Chairman and CEO Ste
Page 166 and 167:
Page 168 and 169:
AOL Time Warner CEO Jerry Levin, le
Page 170 and 171:
“My sense was that the Internet a
Page 172 and 173:
Within a few months of the AOL-Time
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RIGHT AOL Time Warner Chief Technol
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AT&T chairman and CEO Michael Armst
Page 178 and 179:
Bob Pittman, the former AOL CEO who
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Advance/Newhouse to Bright House By
Page 182 and 183:
Time Warner Cable’s NY1 acts as t
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The company-wide rollout of Voice o
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Time Warner Cable technicians answe
Page 188 and 189:
Glenn Britt reached into the Time W
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TOP The 2004 conviction of Adelphia
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“I Felt I Was Truly Valued by Thi
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Shortly after Time Warner Cable wen
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“How Does It Get Better Than That
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Chairman and CEO Glenn Britt, cente
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Ads and other marketing materials p
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Time Warner Cable’s board of dire
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192 Afterword
Page 206 and 207:
Acknowledgments We would like to th
Page 208 and 209:
196 Notes
Page 210 and 211:
12 ATC company timeline, p. 1. 13
Page 212 and 213:
102 “The World of Business Deal o
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74 Time Warner, Form 10-K for the y
Page 216 and 217:
Photo Credits Introduction iv-v Tim
Page 218 and 219:
Index A “Abel Cable” 11 Aberdee
Page 220 and 221:
M MacKinnon, Gail 135-136 Maffei, G
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