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38 | <strong>COMPANY</strong> <strong>PROFILE</strong><br />
WORLD-CLASS<br />
SUPPORT SERVICES<br />
At QNET, we put our customers first. For us, customer service<br />
excellence is more than just a philosophy. It is a<br />
call-to-action to have an organisation move towards one<br />
goal – to provide world-class service with a heart. We speak<br />
your language, we work in your time zone, and we are available<br />
for you and are with you 24/7.<br />
We have built a team of carefully selected people, trained<br />
them to provide solutions to every possible problem, taught<br />
them to apply a sense of urgency to all issues that they<br />
receive, and imparted positive service mindsets that<br />
encourage them to always put themselves in the shoes of<br />
those that they serve.