23449 Newsletter - Family Service of the Piedmont

INSIDE…
Greensboro Oyster
Roast
Pg. 3
Staff profile: Joe Martin
Pg. 4
Greensboro CAC
Accredited
Pg. 4
Middle School Dance
Pg. 5
Annual Campaign
Donors
Pg. 6
Carpenter House Attic
Revamped
Pg. 7
Furnitureland Rotary
Golf Tournament
Pg. 8
SUMMER 2007
newsletter
A Quarterly Update On Family Service Of The Piedmont, Inc.
Agency Completes Five-Year Strategic Plan
For the past eight months, a committee consisting of
Family Service staff, board members and foundation
trustees has been considering the agency’s current services
and position in the community, and developing a
strategic plan to guide Family Service of the Piedmont’s
growth and direction over the next five years.
The process began in November 2006 with a presentation
to agency staff by strategic planning professional
Debbie Palat of The Lattitude Group, which specializes
in helping organizations plan and position themselves
for their future. Staff brainstormed Family Service’s current
strengths and weaknesses in their own divisions, to
get a feel for where the agency was and what opportunities
might exist to work with. After the staff input
was consolidated, it was sent to a special planning
meeting of the Family Service board for their own
brainstorming session.
“The understanding and value placed on strategic planning,
the dedication of the core team, and the involvement
of key players at all levels – board, leadership and
staff – were all positive to the planning process at
Family Service,” Palat said. One challenge was the complexity
of the organization, with so many different programs
and services being offered.
Palat continued as facilitator of the Strategic Planning
Committee, made up of agency board and foundation
members and staff of all levels, and chaired by Family
Service board member Elizabeth Finch. This committee
met for a total of twelve sessions over the next few
months.
The process was lengthy but worthwhile, Finch
says: “because of the dedication of so many
New Team Targets Area’s Homeless
▲ Mitch McGee, Housing Support Team Coordinator
A new collaborative effort funded by The Guilford
Center between Family Service of the Piedmont, the
Greensboro Housing Coalition and Open Door
Ministries in High Point has been established to help
homeless individuals with mental health issues to find
housing, access the services they need to be successful,
and become integrated into the community.
The Housing Support Team is headed by Mitch McGee
at Family Service, along with housing counselors Dale
▲ Members of the Strategic Planning Committee gather for a celebratory
breakfast after the plan is complete.
people in this organization, Family Service of the
Piedmont now has a document which will guide
us in a direction to become even greater as we
help families in our community.”
A crucial phase of the process was to gather input from
Family Service’s partner agencies and stakeholders in the
community. Representatives from organizations including
local officials, law enforcement, United Ways and
other non-profit agencies discussed emerging issues that
affect families and children in Guilford County, and
Family Service’s role in addressing those issues.
The final plan was approved by the board in June, and
went into effect July 1st. A formal review of the
agency’s progress after three years will begin in April
2010.
Continued from page 7
Joyce of the Greensboro Housing Coalition and
Raymond Payne of Open Door Ministries. The team
also plans to hire three part-time “Peer Support
Specialists” – people who have successfully dealt with
their own recovery from homelessness, mental illness or
substance addiction, who will assist and mentor clients
in the program.
This new effort is made possible through a grant of
$644,280 from the North Carolina Division of Mental
Health, Developmental Disabilities and Substance Abuse
Services, which initially runs for 26 months as of May
1st. The program has also received additional
funding thanks to a $50,000 grant from the
Community Foundation of Greater Greensboro.
A collaborative proposal by the three partner agencies
won a competitive bidding process to receive the grant
monies from the state. “The timing was very good,”
says McGee, “since the community was just finishing
up a Task Force on Ending Chronic Homelessness in
Guilford County, so many partnerships had been well
established. And the Task Force was headed up by
County officials, City officials (Greensboro and High
Point) and the two United Ways – so there was a lot of
energy and interest around this issue.”
Continued from page 2

2
newsletter
A Letter From The
President & CEO
I have a quote by Helen
Keller on the wall outside
of my office which
states, “Alone we can do
so little; together we
can do so much.” This
statement continues to
inspire me and reflects
the synergy that was evident
within the agency’s
Strategic Planning Committee—made up of
staff and Board members—in completing
the framework for our five-year Strategic
Plan. This plan focuses on five critical goal
categories which spotlight maintaining our
financial stability, controlled program
growth, improved marketing and development,
nurturing an exceptional workplace
for staff, and reaching out to the
Hispanic/Latino community and other
emerging populations through culturally
competent services [see story on front
page].
One way Family Service continues to bring
services to those who need them most is by
identifying opportunities to collaborate
with other local organizations. Our newest
partnership, with the Greensboro Housing
Coalition and Open Door Ministries, is a
good example of this. Together, our combined
Housing Support Team will better
serve the area’s homeless with serious mental
health problems [see story on front
page].
We know we are doing well when we see
the tremendous response from the commu-
Family Service of the Piedmont, Inc.
2007-2008
Board of Directors
Lynn Black, Board Chair
Elizabeth Finch, Vice Chair
Reid Marks, Treasurer
Jim White, Secretary
Jim Gooding, Immediate Past Chair
Thomas R. Bonney,
President/CEO
Terry Aiken
Missy Akin
Aaron Clinard
Doug Copeland
Chris Greene
Linda Ilderton
Paul Jeffrey
Paul Kennedy
Kim Ketchum
Jennifer Lynch
Carroll Ann Miller
Justo Nunez
Cindy Rice
Meredith Scott
Denise Turner
Sally Weeks
Family & Children’s Service of
Greater Greensboro Foundation, Inc.
2007-2008 Board of Trustees
Meredith Scott, Chair
Missy Akin, Vice Chair
Nathan Duggins, Treasurer
Lee Presson, Secretary
Sylvia Merritt, Guild President
Jay Haldeman, Immediate Past Chair
Thomas R. Bonney, President/CEO
Eric Calhoun
Lynne Gladstone
Debby Kern
Phyllis Lancaster
Allison Manning
Carlyn Myers
Dottie B. Nutt
Anne Osborne
Hoyt Phillips
Elizabeth Rankin
Leigh Sudbrink
nity in the way of donations, volunteering
and fundraising in support of our agency.
Greensboro’s Oyster Roast [see page 3] and
High Point’s Middle School Dance [see page
5] are just two examples of the fabulous
level of support we receive from dedicated
individuals and businesses who share
Family Service’s vision of building safe and
healthy families. You will find many further
examples of such giving throughout this
newsletter - including the efforts of Levolor
Kirsch, the Mom’s Club of Greensboro,
Furnitureland Rotary Club and our own
Guild of Family & Children’s Service, as well
as the numerous donors to our Annual
Campaign. We are truly grateful to all our
supporters—there simply isn’t room
enough to list or to thank you all.
Most of all, I am grateful for Family
Service’s hard-working and committed staff,
who daily go above and beyond to bring
much-needed services to families and children
in need. I don’t think any of us would
be able to our jobs so effectively without
the support of recent CARE Award winner
Joe Martin, who as IT Manager provides us
with the technological tools and know-how
that make our work possible [see story on
page 4].
I am excited about the limitless potential for
our organization, and about the positive
changes that are happening as we move forward
in our mission to build safe and
healthy families throughout the Piedmont.
Family Service of
High Point Foundation, Inc
2007-2008 Board of Trustees
Cindy Rice, Chair
Terry Aiken, Vice Chair
Jef Morgan, Treasurer
Leslie Culp, Secretary
Thomas R. Bonney,
President/CEO
Carol Andrews Ackerman
Stephanie Beaver
Stan Belk
Courtney Best
Kim W. Brown
Candace Fenn
Pam Greene
Judge Tom Jarrell
Wes Keever
Donna Nottoli
Cathy Procton
Maria Puschinsky
Mariana Qubein
Douglas Witcher
New Team Targets Area’s
Homeless Continued from page 1.
According to that Task Force’s report, on January
24, 2007 there were over 1,100 homeless people
in Guilford County. Over 200 of these people
had been homeless for more than a year, and
some for as long as twenty years. Last year, 243
people moved from transitional living facilities
into permanent housing, but for others homelessness
has become a chronic condition.
Long-term, chronic homelessness is often associated
with mental illness or substance addiction.
Accordingly, the Housing Support Team’s primary
focus will be on homeless people with
serious mental health or substance abuse disorders.
These individuals are frequently identified
as “high use” repeaters in the various institutions,
such as psychiatric units, emergency
rooms, and jails.
“Currently, about 10% of homeless folk are using
up a large percentage of the resources,” McGee
explains. “This program targets these individuals
directly.” By helping such “high use” individuals
achieve stability, more resources will be made
available to assist others.
Referrals to the program will come through hospitals,
law enforcement and social service agencies,
McGee said. To be eligible, clients must be
homeless at the time they are enrolled, or else
living in a homeless shelter or transitional program.
The team will also meet with potential
clients prior to discharge from jail or hospital, if
it is believed that they will be homeless upon
discharge.
There are already 14 clients enrolled in the program.
Ultimately, the Housing Support Team
will serve upwards of 75 people.
Guild Celebrates Successful Year
The Guild of Family & Children's Service of
Greater Greensboro Foundation held its Annual
Meeting on May 8th at the pavilion at
Greensboro Country Club. David Mazzola,
Family Service of the Piedmont’s Director of
Substance Abuse Services, was the keynote speaker,
introducing the agency’s newest division serving
adults and adolescents struggling with alcohol
and drug addiction.
Family Service President/CEO Thomas R.
Bonney thanked outgoing president Libby
Gabriel for leading the Guild through another
tremendous year of fundraising and awareness
building for Family Service of the Piedmont in
Greensboro, including the successful Golf
Tournament, Love Serving Love and Game Days
that together brought awareness of Family
Service’s programs to more than 600 people, and
raised over $68,000 for Greensboro children and
families.
“The Guild truly embodies the spirit of fundraising
and friend-raising,” Bonney said, “We are so
very blessed to have Guild members serve as
ambassadors for our agency!”
Incoming Guild President Sylvia Merritt welcomed
her new board for 2007-08. Executive
officers are 1st Vice President Carlyn Myers, 2nd
Vice President Leigh Ann Safrit,Vice President
of Membership Lori Aycock, Secretary Eva
Cooke, and Treasurer Judy Roy. Libby Gabriel
will serve as Ex-Officio Advisor.

SUMMER 2007
A Quarterly Update On Family Service Of The Piedmont, Inc.
Greensboro Oyster Roast a Night to Remember
Fine weather, good food and the spacious
grounds of Steve and Pam Hassenfelt’s
Irving Park home drew 450 people to the
4th Annual Greensboro Oyster Roast on
April 21st. This signature spring fundraiser
for Family & Children’s Service of Greater
Greensboro Foundation, which raises money
to support the work of Family Service of the
Piedmont in Greensboro, continues to grow
in popularity and success, thanks to a diligent
and dedicated volunteer committee and
the generous support of the Greensboro
community.
Under and around a large, open tent which
gave the party a cool, al fresco feel, guests
enjoyed the music of Jerry Chapman and
the Mediocre Bad Guys, while sampling
oysters and other tasty treats provided by
Pepper Moon Catering. At the end of the
evening, fifteen lucky winners came away
with some spectacular raffle prizes. All in all,
the event raised more than $61,000 to help
serve Greensboro children and families in
need.
Event Co-chairs Missy Akin and Elizabeth
Rankin credit the event’s success to the hard
work of committee members and staff, and
the generosity of sponsors and hosts. “Pam
and Steve Hassenfelt were so generous with
their time and their home,” Akin said, “They
were so wonderful to work with. The whole
night was perfect from the food to the decorations,
and especially the weather. On top
of everything we had so much fun putting it
all together.”
“I really enjoyed being a part of the event,”
agreed Rankin,“I think we reached a new
target audience this year bringing in younger
professionals ready to give back to the community.
We were very thankful for the generous
individuals who gave donations again this
year as well as the new donations given to
help Family Service of the Piedmont.”
Family Service is thankful to the event’s many
host sponsors, whose support at the individual
level forms the backbone of the fundraising
effort and adds to the fun, community
feel of the evening. This year, 139 couples
and individuals signed up to host the event.
Special thanks also to Platinum level sponsors
Kathryn and Bobby Long and The Whitener
Foundation, as well as Gold sponsors AIG
United Guaranty and Senn Dunn
Insurance, and Silver sponsors R.H.
Barringer Distributing Co., Buchanan
▲ Co-chairs Elizabeth Rankin and Missy Akin ▲ Home Hosts Pam and Steve Hassenfelt ▲ Jen and Jay Haldeman
Printing and Graphics,IH Caffey
Distributing Co., Carolina Bank, General
Casualty Insurance Co., Jen and Jay
Haldeman,The Halstead Foundation, Mark
Holder Jeweller,The Law Offices of Jeffrey
K. Peraldo, PA, Rebecca & Co. and Palm
Avenue and Wachovia Bank. At the Bronze
level, The Barber Center for Plastic Surgery,
The Bell Foundation, BiZi KiDZ, Blue
Ridge Companies, Bradyservices, Cellular
Sales, Chakras Spa, A Cleaner World, Alison
and Bobby Ellington,The Ellison Company,
Fincastles, First Citizens Bank, Fitness by
Design,Tanya and Kevin Hand, Bynum and
Bonnie Hunter, International Textile
Group, Ginger and Jackson McKinney, Bob
and Beverly McMaster, M.G. Newell, Qdoba
Mexican Grill, Regions Bank, Dallas and
Chris Stanley, Synermed Select Partners and
Terminix all contributed to the event’s success.
The hard-working volunteer committee
included Mary Calhoun, Beth Davenport,
Nathan Duggins, Laura Gasiorek, Kathryn
Gesse, Kathy Green, Christian Hagler, Jay
Haldeman, Beth Harrington, Sarah Kaplan,
Sunny Lawson, Allison Manning, Mary
McGinley, Meredith Scott, Dallas Stanley
and Kathryn Wood.
▲ Billy Nutt, Reid Marks and Paul Kennedy ▲ Sunny and JD Lawson with Beth Harrington ▲ Joe Brantley samples the oyster bar
▲ Shannon Mitchell, Dallas and Chris Stanley ▲ Jim Gooding yuks it up with Robin Tyler ▲ Missy Akin with John and Lynn Black
3

4
newsletter
Joe Martin, CARE Award Winner
▲ Joe Martin
As Information Technoloy (IT) Manager at
Family Service of the Piedmont, Joe Martin is
responsible for ensuring the smooth running
of all the computer systems, software, phone
networks and other technologies the agency’s
staff need to effectively do their jobs.
Greensboro CAC Accredited
▲ Greensboro CAC staff and colleagues celebrate the Center’s
accreditation. Back row: Sheriff Det. Deputy Stephanie Everett,
Sherriff Det. Deputy Dot Marshall, CAC Coordinator Ronnie
Slaughter, Child Protective Services Supervisor Mae Godette.
Front row: Family Victim Advocate Michele Duncan, Forensic
Interviewer Kim Madden, Greensboro CAC Advisory Council
Member Claudia Rebolledo, and Medical Assistant
Rhonda Pedraza.
The Greensboro Children’s Advocacy Center
(CAC) has received accreditation from the
National Children’s Alliance, making Guilford
County the only county in North Carolina with
two fully accredited Children's Advocacy
Centers – the Greensboro CAC and High
Point’s Hope House, both programs of Family
Service of the Piedmont.
In May, staff voted to recognize Martin with
the CARE Award, presented twice a year to a
Family Service staff member who exemplifies
the agency’s core values in action: Customers,
co-workers and community Are always
empowered, Respected and receive quality
service Every time.
Staff members recommending Martin for the
award were quick to point out not only his
expertise but also his customer focus and
readiness to assist. “Joe never minds being
bothered with the ‘HELP’ cry and he never
treats any problem as too big or too small,”
said one comment. “Joe always finds ways to
help you and never makes you feel computer
illiterate or technologically challenged,”
another agreed.
“Joe always follows through on problems. There is nothing
he can’t seem to fix or sort out and even though he is a
one man show he always responds in a timely manner.”
Marketing & Development Officer Jody
Susong remembered when Martin came to
the agency five years ago. “We were looking
for someone to help us with our IT needs. It
was a big job and we were looking for just
CAC Coordinator Ronnie Slaughter, who oversees
both Centers, said accreditation will enable
the Greensboro CAC to receive increased grant
funding, allowing it to better serve a growing
number of clients.
Family Service’s CAC’s conduct the investigation,
coordination and treatment of victims of
child sexual abuse, in a child-friendly environment.
Trained forensic interviewers speak with
victims for the purpose of police investigations
and court proceedings, and child victim advocates
connect the children and their families to
counseling and other resources for recovery.
The Greensboro CAC also conducts child medical
exams, through an agreement with Moses
Cone Health Services.
In June, Slaughter attended the National
Children’s Alliance Leadership Conference in
Washington, DC. Directors of CAC’s from
around the nation participated in workshops
designed to increase their knowledge and
enhance their CAC programs, then met with
the right person,” she recalled. “Joe was
exactly the right person for the job – knowledgeable
with a desire to do things right. He
believes that technology is here to make the
job easier for staff. He does just that! He
came in and tackled the job and has been
doing things right ever since.”
Working behind the scenes, Martin ensures
Family Service of the Piedmont’s systems are
up-to-date and working properly, and that its
employees receive the support that they need.
With characteristic modesty, in accepting the
award Martin downplayed his role. “I haven't
done anything special, “he said, “I'm just
doing my job.” But the award recognizes his
colleagues’ appreciation that by doing it right,
he is also enabling them to do theirs.
Joe Martin
Job Title: IT Manager
Family: Wife Kim and two children
Been with Family Service: 5 years
Representatives and Senators on Capitol Hill.
“I spoke to Congressman Howard Coble about
Hope House and the newly accredited
Greensboro CAC, and requesting his support
for the federal funding of CAC's in North
Carolina,” Slaughter explains. He also visited
the offices of Senators Elizabeth Dole and
Richard Burr to raise awareness of the need
for continued funding of the CAC’s important
work.
▲ Ronnie Slaughter meets with US Congressman Howard Coble

High Point Middle Schoolers Enjoy Dance
This year’s Middle School Dance was held
May 12th around the pool of High Point
Country Club. About 250 6th, 7th and 8th
graders from local schools braved the rain
to come together and enjoy a fun evening
in support of Family Service of High Point
Foundation, which raises money to support
the work of Family Service of the Piedmont
in High Point.
As the skies cleared, guests danced the
night away to tunes provided by Chris
Thompson Entertainment. Hosts received
a t-shirt as a memento of the evening, and
four lucky winners came away with gift
certificates from the prize drawing.
Event Chair Pam Greene said she wanted
to thank everyone for their hard work in
putting the Dance together. "Without the
community's participation we would not
have been so successful!" she declared.
Projected proceeds from the night exceeded
$12,500 – a record amount for this event.
Special thanks to the 143 youth hosts
Family Service of the Piedmont’s two shelters
for battered women and their children,
Clara House in Greensboro and Carpenter
House in High Point, continue to be
blessed by an outstanding level of support
from local donor groups and individuals.
Although we do not have space to thank all
donors by name, please know that your
support is an invaluable asset to helping
abused women start a new life free from
violence.
Here are just a few of the generous gifts the
shelters have received in the past 6 months:
• Phyllis Cooper donated $100,000 to
establish a fund to help Carpenter
House residents become independent
and not return to a violent living
environment.
• Doris Deal continues her outstanding
support of Carpenter House residents
through the Deal Emergency Fund.
• The Mom’s Club of Greensboro held
a silent auction in support of Clara
House, and raised over $4,500.
SUMMER 2007
A Quarterly Update On Family Service Of The Piedmont, Inc.
whose participation made the event possible,
as well as corporate sponsors ATRS
Consulting, Cornerstone Health Care, D.
H. Griffin Enterprises, Deborah F. Novak,
DSS, McDonald's of High Point,
Kirkpatrick Farms, Smart Choice, Spatial
Data Consultants,Triad Eye Associates and
Vann York Auto Group. Also contributing
to the event were Bicycle Toy and Hobby,
Charles and Martha Harris, High Point
Country Club, Lowe’s Food,The Perfect
Invitation by Cottam Designs, Cathy and
Brad Procton, Mike and Bunnie Smith
and Audrey and John Yowell.
The volunteer committee included Chair
Greene and Co-chair Kathryn Field, as well
as Madeline Amos, Pat Boyers, Beth
Breece, Jane Buneman, Lisa Cheek,
Simone Drake, Rose Mary Edward,
Elizabeth Finch, Lisa Gilliam, Leida
Hershel, Kelly Holbrook, Robin Miller,
Beth Pritchett, Cathy Procton, Marya
Rhoton, Cindy Rice, Ginger Somers and
Donna Tucker.
Women’s Shelters Benefit from Gifts
• The Women's and Gender Studies
Program at UNCG raised more than
$2,300 for Clara House from three
productions of The Vagina Monologues
Other recent donors to the shelters include:
High Point
Episcopal Church Women of St. Mary's
First United Methodist Church
Anita Martin
Presbyterian Women, First Presbyterian
Church
Temple Memorial Baptist Church
Wesley Memorial United Methodist Women
Greensboro
Alpha Delta Kappa, Beta Phi Chapter
Carin L.Warner Foundation
Congregational United Church of Christ
Mt. Pisgah United Methodist Church
Greensboro Newcomers Club
St. James Presbyterian Church
United Methodist Women, Christ United
Methodist Church
Scenes from the 2007 Middle School Dance
▲ Lesley Moxon of the Mom’s Club of Greensboro presented
proceeds from the group’s silent auction to Clara House
Supervisor Joanne DeTiere
▲ Family Service President/CEO Tom Bonney thanks
Phyllis Cooper for her generous gift to Carpenter House
5

6
newsletter
Annual Campaign Donors
Family & Children’s Service
of Greater Greensboro
Foundation,Inc.
Community Benefactor
($2,500+)
Rick and Libby Gabriel
Charles and Nancy Reid
Community Leader
($1,000-$2,499)
Frank Auman
Clyde and Dot Collins
Pete and Pat Cross
Nathan and Bethany Duggins
Jay and Jen Haldeman
Bill and Joan Hemphill
Milton and Debby Kern
Kevin and Chris Supple
Sig and Ellen Tannenbaum
M Leah Louise Tannenbaum
Randy and Katie White
Community Builder
($250-$999)
Anonymous (2)
Ralph Amoroso
Harden and Derry Blackwell
Ray and Tanya Burrow
M Mrs. Kay Odum
Eric and Mary Calhoun
Watts and Betsy Carr
M George Watts Carr, Jr.
Tom and Rene Cone
Arthur and Desiree Dick
Marion and Peggy Follin
H Bob and Becky Koonts
Susan Alem
Marilyn McIntosh
Larry Price
Virginia H. Forrest
Ron and Evans Garber
Miguel Gomez
M Emory Emmitt Brown
Tom and Elizabeth Gratzek
Robert and Marilyn Hager
Paul and Addy Jeffrey
Randall Kaplan and Kathy Manning
Kim and Lisa Ketchum
J. D. and Sunny Lawson
Peter and Susan Macheledt
Reid and Mary Marks
Pete and Anne Osborne
H Karen McNeil & Family
Dr. & Mrs. Henry
Fleishman
Angela Hall
Dr. & Mrs. Mike Haines
Mr. & Mrs. Hal McCoy
Bryan and Kaylee Phillips
Larry and Debbie Roland
Jay and Meredith Scott
Barbara Smith
H Laura Blievernicht
Allene D. Spruill
Dwight and Diane Stone
Doug and Jody Susong
Robin and Marti Tyler
Jack and Sarah Warmath
H Cathy Levinson
Mike and Katherine Weaver
Jim and Sally Weeks
Len and Judy White
Robert Whitnell and Anne Glenn
Regions Bank
The Lookout Foundation
Community Supporter
($100-$249)
John and Margaret Barnett
Jimmy and Bonnie Black
John and Lynn Black
H The staff of Family Service
Bruce and Dora Brodie
Margaret Brooks
Roger and Jackie Brown
Frank and Frances Bullock
Dan and Barbara Caffrey
Tom Campbell
Steve and Anne Carlson
Joe and Hodges Carroll
Phil and Patricia Carter
Kay S. Cashion
H The Guild of Family &
Children's Service
Jane L. Cochrane
Michael and Eva Cooke
H Libby Gabriel
Doug and Jean Copeland
Mike and Jean Cornwell
Ross and Debbie Cox
H Mr. & Mrs. Bennett Wood
Mr. & Mrs. John Sullivan
Mr. & Mrs. Larry Owens
Mr. & Mrs. Mike Moody
Dr. & Mrs. Ted Rhodes
Mr. & Mrs. Bob Bumgarner
Mr. & Mrs. Steve Ellis
Mr. & Mrs. Mike Woyahn
Mr. & Mrs. James Abernathy
Dr. & Mrs. Tom Presson
Alan and Pam Duncan
Lewis and Yvonne Dunlap
David and Leah Edgerton
Jim and Evelyn Fisher
Lynne O. Gladstone
H Ellen Kavanagh
Shirley Spears
Gary and Jean Goodman
H Hannah and Alex Deily
Lawton and Laura Deane Gresham
Haynes and Ginger Griffin
Chip and Kay Hagan
Ronald and Laura Hahn
Marie and James Harris
Matt and Becky Healy
Lawrence and Betsy Hicks
Hunter and Ashley Hodges
H Mr. & Mrs. Greg Shutter
Sam and Anne Hummel
Hoke and Sallie Huss
Peter and Jane Jarosak
Ron Johnson
H Pete and Pat Cross
Drew and Leigh Jones
Sara M. Jones
Jim and Martha Kaley
Lou Bouvier and Denny Kelly
Shane and Karen Kelly
Paul and Susan Kennedy
Scott and Morgan Love
Joe Martin
Jim and Sue Maxwell
Joan May
Mac and Rose McDonald
Sallie A. McMillion
Jim and Susan Melvin
Chris and Sally Newman
Davis and Caroline North
Billy and Dottie B. Nutt
H Sunny Lawson
Jessie Ogburn
Dave and Julie Olin
Mary Orr
John Pace, Jr.
Bill and Cissy Parham
M Mary Moore Parham
David F. Parker
M Dr. Jean Baily Brooks
Mr. Austin C. Strand
David and Mopsy Patterson
Anne R. Peede
M Dr. Alvin W. Peede
Lloyd and Jane Peterson
Hoyt and Beth Phillips
Stephen and Shannon Picklesimer
Barry and Cheryl Pillow
Jerry and Elizabeth Poole
William and Lee Presson
M Marie J. Hammond
Ted and Grace Ann Rhoads
Henry Bruns and Kathleen Rice
Mark and Judy Roy
Jim and Melinda Rucker
Camilla S. Ruffin
Michael and Rebecca Schlosser
John and Stephanie Scott
H Meredith Scott
Keith and Pam Sessoms
Aurelia F. Stafford
Tom and Martha Stukes
Richard and Beverly Taavon
M Joan Taavon
Jeanne L. Tannenbaum
M Leah Tannenbaum
Burke and Trinh Thompson
Margaret Thompson
Bill and Paula Trivette
David and Lauren Worth
Brown Investment Properties
The Hub, Ltd.
Community Friend
(up to $99)
Neil and Debbi Aberman
Rose and Victor Ackermann
H FEC
Gladys Acosta
Alma Anderson
Jody and Lori Attias
Steve and Candace Austin
Steven and Leesa Barton
Debbie Bishop
David and Barbara Blackman
Judith Blaser
Josh and Lisa Bobbitt
Thomas R. Bonney
Angel Boyd
John and Mary Bradley
Deborah Bradley
Sydney and Hannah Britt
Sarita Carpenter
Marietta M. Carrington
Renetta Cathey
Frank R. Cheney
Rebecca G. Christopher
M P. P. Gibson
Joyce Clark Reid
Bill and Joanne Craft
Edward Crothers, Jr.
Michelle E. Crow
Alberta W. Cuthbertson
Frances DeBlois
Sonya Desai
Joanne DeTiere
Joan and John Dilworth
Lorraine D. Dodds
Paula R. Downer
Lisa Duehring
David and Martha Emrey
Tommy and Ronda Faggart
H Rebecca Schlosser
Karl and Deborah Fields
H Lynne Gladstone
Edgar and Elizabeth Fisher
Yvette Fortier
Marlin and Shirley Freedman
Martin and Bonnie Gallo
Edward and Marilyn Gideon
M Lawrence G. Johnson
Craig & Jacque Glasheen
Rachelle Gray
Arthur and Carolyn Green
John Hagan
Suzanne Hamric
Margaret Harris
Shannon Harty
Robby and Eloise Hassell
H Paul & Beth McCain
Erv Henry
Michael Hoggard
M Alton Deans
Gerald and Carol Holden
Adelaide F. Holderness
M Howard Holderness
Frank and Helen Houston
H Amanda Houston
Andrea Huckabee
Becky Hunt
Sarah Hutchinson
Pam Id-Deen
Marc and Jill Isaacson
Fran & Dick Janas
Rick and Rhonda Joyce
Jeff Katz
Melanee Kelley-Kahl
Jim and Susan Kennedy
Peggy Ketchen
Lee and Julie King
Robert and Priscilla Knox
M E. S. Steve Schlosser
Scott and Kim Knox
Rick and Phyllis Lancaster
Tim and Robin Lane
Sue W. Lavasque
M Kathy Sue Green
Wilford and Lillian Leonard
Glenn and Carole Lesley
Brokie and Ann Lineweaver
Dean and Kathy Little
Paul and Mary Livingston
Sandra Lozano
Kim Madden
John and Stephanie Maier
Edgar Marks
Julie Marshall
Michelle and Matthew Mason
Debbie Matherly
David Mazzola
Jim and Jodie McClement
Paul McCollum
Hal and Carol McCoy
M Dr. Walter C. Ray
Dean and Lora McPhail
Charlee McVearry
James and Sylvia Merritt
Jane Metz
Howard and Lois Mezer
Marechalniel Miller
Denny and Shannon Mitchell
Beverly Moody
Larry and Patsy Moore
Carolyn Moreno
Todd and Leigh Munsey
Douglas and Maureen Murray
H Peggy Cook
Bert Neal
Terry and Julia Nile
Mitchell and Betsy Oakley
Mark and Sandra O'Neil
Barbara Osguthorpe
Kathleen Overman-Jeske
Ed and Jane Pearce
Martha and Robert Peddrick
Rhonda Pedraza
Kelly Peeler
Tom and Ramona Presson
Twanna Price
Max and Carmen Redding
Robert and Claire Renner
Kathleen Richards
Chris Rockwell
Betty C. Roth
Wanda L. Russell
H Mr. & Mrs. Michael
Schlosser
M Mrs. Rita Vogler
Leonard and Ellen Samet
Pete Sargent
Everett and Ann Saslow
Fred Wilson and Jennifer Schaal
Bob and Ann Shepherd
Anne Simpson
Ronnie Slaughter
Suzanne Specchio
Sue Spidell
Laura Staunton
Paul and Bess Stephanz
Robert Stevens
Diane Sutton
Peggy Tager
Beth Talley
Laura Taylor
Gregg and Paula Taylor
M Charles Ross
Cheri Thompson
Lee Thompson
Daniel Todd
Chip Turner
Jesse and Susannah Washburn
H Lilly and Jesse
Walker G. Weigel
Susan K. Weis
Frank and Barbara Wellnitz
H Marlene Lentz
Janie Wheeler
Macea Whisettse
M Evelyn Dixon
Robert and Judy Wicker
James T. Williams
H Carroll Sitton
John Wills
Lewis Systems & Service Co., Inc.
Muirs Chapel UMC - Flossie Davis
Circle
Family Service of High
Point Foundation, Inc.
Community Benefactor
($2,500+)
Mark and Susan Clark
Jack and Marsha Slane
Community Leader
($1,000-$2,499)
Sandy and Elizabeth Finch
Brian Gavigan and Ronda White
Miles Giacomo
Jeff and Claire Horney
Tim and Linda Ilderton
Lester Hurrelbrink and Mary Sansing
Jeff and Carroll Ann Miller
H Dr. Miriam Wagner
Brad and Cathy Procton
Kerry and Cindy Rice
Mark and Anna Troutman
Vann and Ann York
Rotary Club of Furnitureland
Community Builder
($250-$999)
Anonymous
Terry Aiken
Fred and Courtney Best
Robert and Ann Brinson
Randy and Betsy Brodd
Ned and Katherine Covington
Skip and Nicole Culler
Frosty and Catharine Culp
Craig and Mary Darby
Danny and Karen Davis
Sarah Foscue
H Mike and Bunnie Smith
M Charlie B. Smith
Rick and Lisa Gilliam
Charles and Martha Harris
Randy and Karen Hoffman
David and Bonnie Horney
Clarence and Wanda Ilderton
Tom and Cindy Jarrell
Chuck and Lynne Ledford
Marcella McInnis
George Moore, Jr.
H Mary Keever
Tim and Liz Mullins
Douglas Norwood
Lenny and Janice Peters
Doug and Jody Susong
Tim and Grace Terrell
David S. Thompson
James and Emma White
Coy Williard, Jr.
Community Supporter
($100-$249)
Anonymous
H Jack and Marsha Slane
Ben and Caryl Adams
Lin and Nancy Amos
H Mike and Bunnie Smith
Cal and Sue Anderson
Roy and Sharyn Andrews
M Pat Walsh
Bob Arthur
Neal and Judie Austin
Brian and Lisa Ball
David and Beth Breece
Cy and Sue Brooks
Robert Bundy, Jr.
M Thomas Beaver
David and Vipa Burapavong
Tom Campbell
Jeff and Brenda Carr
Betty Coggin
M J. Clarence Coggin
Doug and Susan Connor
Iv and Leslie Culp
Hunter Dalton
David and Sandy Dickerson
Tony and Diane Domabyl
Chip and Mary Eliza Duckett
Win and Jane Dunbar
H John and Ellen Freeze
John and Linda Faircloth
Jim and Lynn Finnegan
Douglas and Rhonda Glenn
H Brooklyn and Gail Swaim
Tom and Jean Gooding
Chuck and Pam Greene
H Chris Greene
Bill and Patty Horney
H Mr. & Mrs. Jeffrey Horney
Ryan Hoskins
H Lou Wilson
Carey and Eleanor Ilderton
C. T. and Dorothy Ingram
Harold and Mary Jarrell
H Judge Tom Jarrell
Mike Joyce
Wes and Mary Keever
Sam and Gennie Kirby
Melody Leckie
Joe Martin
Bill and Caroline McGuinn
Hayden and Nancy McKenzie
James McNeil
M Clydie Mae Mason
Jef and Christi Morgan
Robert and Peggy Neal
Dan and Gloria Odom
Steve Ford and Gillian Overing
Jill Painter
Clark and Carol Pierce
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H Courtney Best
M Stanley Shauty
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Mike and Susan Samuel
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Donald and Carolyn Shaw
H Freda Moore
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H Dr. and Mrs. Glenn Busch
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M Linda Gray
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Dale and Karen Williams
Gloria M. Wilson
Greg and Caren York
Chevalrie Salon & Spa
Global Missions, Inc. - The Church
at High Point
Hendrix, Keever & Barney CPA's
PLLC
Jones & Peacock Insurance
Smith and Jennings, Inc.
St. Mary's Episcopal Church
Yorkshire House, Inc.
M Thomas J. Beaver
Community Friend
(up to $99)
Carol Andrews Ackerman
Gladys Acosta
Larry and Phyllis Allen
H The Lichtenberg Family
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M Mary Lou Callicutt
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M Bill Ellis
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Yvette Fortier
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David and Mary Ann Hart
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Millie Henderson
M Mack B. Henderson
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Becky Hunt
Sarah Hutchinson
Pam Id-Deen
Elizabeth Ilderton
Fran & Dick Janas
Frank and Elise Jones
Fred and Mary Lib Joyce
Melanee Kelley-Kahl
Peggy Ketchen
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Ralph and Rachel Logan
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Charlie and Ann Lynch
H Wes Keever
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Kim Madden
Julie Marshall
Debbie Matherly
David Mazzola
Paul McCollum
Wade and Marion McInnis
Charlee McVearry
Allen Beard and Molly Miller
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Carolyn Moreno
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Janet E. Odum
H James McNeil
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Kelly Peeler
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H Cathy Procton
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Sue Spidell
Robert Stevens
Diane Sutton
Beth Talley
Laura Taylor
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Daniel Todd
Chip Turner
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Charles and Bonnie Valentine
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H Cyndi, Rick, Jennifer &
Julie Cloud
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M Evelyn Dixon
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M Clarence Coggin
John Wills
Frank Wood
Dobbins Electric Company
Oak View Lady Lions
H: in honor of
M: in memory of

Levolor Kirsch Gives Shelter a Facelift
Staff at Levolor Kirsch have adopted
Carpenter House as their company project,
reorganizing the attic space and donating a
bounty of blinds, furnishings and gifts to
the shelter.
The attic at High Point’s shelter for abused
women was being used as a storage space
for donated items – including clothing,
shoes and personal items for the women
and children who stay there. Over time,
the space had become a mess, making it
difficult for staff to effectively handle donations.
Then, Shelter Supervisor Charlee McVearry
explains, she received a call from Levolor’s
Paige Adams, looking for a project the
company’s employees could work on. “I
explained that we needed our attic reorganized
to make our donations more manageable,”
McVearry says, “Paige came out to
see the attic and then brought back a team
of about 15 people, including engineers
who virtually redesigned our attic space.”
The attic organization project had started
with the help of local church groups,
McVearry said. “Mt. Gilead United
Methodist Church installed rods to hang
clothes on and began the sorting process.
They were followed by Emmanuel
Lutheran Church’s Teen Group who continued
sorting, folding and hanging clothes.
Levolor took over from there.”
Because the company is a division of
Newell Rubbermaid, they were able to
provide a large number of storage totes
donated by Rubbermaid Home Products to
organize items more efficiently. Levolor
staff sorted and labeled donations in
each tote.
Overall, the development of the strategic plan
will help to position Family Service well for the
future, Palat says, “because of the involvement of
all levels within the organization throughout all
phases of the process (strategic thinking, planning
and implementation). By doing this, you
have a team who are not only a part of the creation
of the plan but who are now invested in
the complete success of the implementation of
the plan.”
Strategic Plan Overview
Family Service’s new strategic plan is structured
around five Critical Goal Categories, each with
corresponding success indicators and key objectives
to help track progress and guide agency
activities toward the goal:
SUMMER 2007
A Quarterly Update On Family Service Of The Piedmont, Inc.
Not content with that, the volunteers also
brought four carloads of donations to the
shelter, including kitchen supplies, hair
accessories and baby items donated by
Caphalon, Goody, and Graco, all Newell
Rubbermaid Companies. Employees are
also collecting toiletries for the shelter
when they travel. “The next thing I knew,
“McVearry says, “they sent someone over to
measure all the windows in order to make
us custom-made Levolor window treatments
– state of the art blinds.”
Adams, chair of Team G.I.V.E. (Get
Involved Volunteering Everyone) volunteer
group, said the company has been very
supportive of their efforts, and willing to
fund the projects they have been involved
with. Added company President Stephanie
Chattillion, “We didn’t want to just make a
monetary donation, but were looking for a
way for our employees to get involved.
This initiative is in line with our charitable
giving strategy for Levolor focusing on
Women's issues, Health, Education and
Employee activism.”
In recognition of their kindness and commitment
to Carpenter House, McVearry
presented the Levolor workers with a
“thank you” poster with notes from shelter
staff members and residents.
“This was truly a company project – everyone
participated and we are thrilled to have
been the recipients of their amazing generosity,”
McVearry said, “It was an amazing
experience for Carpenter House and
Levolor alike!”
Levolor staff participating in the project
included Paige Adams, Julia Buerger,
Teena Charles,Tim Cluett, Sean Coleman,
Maisha Conze,Tammy Copeland,Trisha
Agency Completes Five-Year Strategic Plan Continued from page 1.
1 – Assure financial stability/funding development
Objectives include growing unrestricted funding
through improved fund raising, diversifying revenue
sources and streamlining the integration of
the agency with its two foundations. One success
indicator is the establishment of an agency
reserve, by ensuring annual income exceeds
expenses.
2 – Develop branding/marketing
Objectives include improved community education
about the agency’s services, a broader client
base and increased advertising opportunities.
Success is measured by number of client referrals,
and by survey results.
3 – Enhance staff/human resources/communication
Objectives include improved communication
throughout the agency, development of employ-
Davis, Kristi Georgi, Cyndi Johnson, Dave
Mohr, Julia Prevette, Sandra Rich, Ronnie
Scott, Elizabeth Sites, Bill Tucker,and
Michelle Zeller and family.
▲ Charlee McVearry (right) presents a “thank-you” from the shelter
to volunteers involved in the project
▲ Before: Donations clutter the attic
▲ After: Items are organized and labeled in storage bins
ee training and wellness programs, and streamlining
organizational efficiency. Success indicators
include reduced staff turnover and
improved employee survey results.
4 – Strategically grow programs
Objectives are to re-examine the agency’s core
competencies and determine the strategic direction
of each, and to create a controlled growth
strategy for the agency as a whole. Success is
measured by the quality of programs and services
as deemed by best practice standards.
5 – Identify and serve emerging populations
with an initial focus on Hispanic/Latino population
Objectives include identifying cultural needs
and heightening cultural awareness within the
agency, and improving partnerships with community
groups. Success indicators are client satisfaction
surveys, as well as number of
Hispanic/Latino clients served.
7

Grant Funds Latino Initiative
Family Service of the Piedmont has received
a grant from the Moses Cone-Wesley Long
Community Health Foundation to support
the agency’s efforts to better serve the
Spanish-speaking community. The grant,
totaling $137,209 over three years, will
allow Family Service to hire a Spanish-speaking
therapist and case manager for its
Counseling Services division.
Case management services may include
helping a client gain access to employment
with benefits, or connecting a family with
social support or community resources.
Golf Tournament Raises Funds for Families
Furnitureland Rotary Club held a golf
tournament for Family Service of High
Point Foundation on June 20th at
Meadowlands Golf Course. About 50
golfers comprising 12 teams participated in
the bright, warm weather to raise money
in support of Family Service of the
Piedmont’s work with High Point children
and families.
Family Service is grateful to Co-chairs
Andy Putnam and William Laney, as well
as all those involved in organizing and
sponsoring the event. The tournament
raised more than $4,000 to help build safe
and healthy families in High Point.
Our Vision
Building Safe and Healthy Families
Our Mission
Family Service of the Piedmont empowers individuals and families to restore hope, achieve stability and
thrive through quality support services, advocacy and education.
315 East Washington Street
Greensboro, NC 27401-2911
•
1401 Long Street
High Point, NC 27262-2541
•
902 Bonner Drive
Jamestown, NC 27282-8948
Bilingual therapy services are essential to
allow clients access to mental health counseling
regardless of language, and without
the need for an interpreter.
According to census data, Guilford County’s
Latino population increased from about
16,000 in 2000 to over 23,000 in 2005. As
part of its strategy to bring available services
to emerging populations, Family Service has
set a goal of increasing the number of
Latinos served by the agency by 25%
between now and 2012.
▲ Golfers head off to start play
Save the Date
The Guild of Family &
Children’s Service
Golf Tournament
Monday, August 10th
1:00 shot gun start
Starmount Forest
Country Club
Save the Date
Family Service of the Piedmont’s
Annual Meeting
Wednesday, September 19th
11:30 – 1:30
Sedgefield Country Club
Non-Profit Org.
U.S. Postage
PAID
Permit No. 545
Greensboro, NC