English - Wallenius Wilhelmsen Logistics
English - Wallenius Wilhelmsen Logistics
English - Wallenius Wilhelmsen Logistics
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From factory to dealer<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
(WWL) is a leading independent<br />
provider of global factory-to-dealer<br />
transport solutions for the automotive,<br />
agricultural and construction equipment<br />
industries. The company also specialises<br />
in handling complex project cargoes<br />
such as railcars, power generators,<br />
mining equipment and yachts. WWL’s<br />
sophisticated supply chain management<br />
services ensure an efficient integration<br />
www.2wglobal.com<br />
of ocean transportation, inland<br />
distribution, terminal handling and a<br />
large comprehensive range of<br />
specialised technical services.<br />
WWL employs 3,300 people and<br />
deploys more than 60 modern ecofriendly<br />
car carriers and RoRo vessels,<br />
servicing 20 trade routes to five<br />
continents. WWL transports 4.3<br />
million vehicles annually: 2.3 million<br />
by sea and 2 million by land. Annual<br />
throughput of close to 30 vehicle<br />
processing centres is 3 million units.<br />
The company has a strong environmental<br />
focus and is an industry leader<br />
in developing innovative solutions to<br />
reduce the impact of its operations on<br />
the environment. WWL is owned by<br />
<strong>Wallenius</strong> Lines of Sweden and Wilh.<br />
<strong>Wilhelmsen</strong> of Norway.<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
Code of Conduct<br />
Our core asset is the people in our organisation
2 3<br />
Dear employees,<br />
The Code of Conduct is an essential<br />
document for <strong>Wallenius</strong> <strong>Wilhelmsen</strong><br />
<strong>Logistics</strong> and its most important<br />
success factor is that all employees<br />
take personal responsibility to live<br />
up to the expectations set forth in<br />
these provisions. You are the face of<br />
our company for our customers, our<br />
business partners, our suppliers<br />
and, more importantly, you are the<br />
face of our company to the local<br />
communities in which we operate.<br />
You represent the company through<br />
your behaviour and actions and<br />
we encourage you to support our<br />
reputation as a good and respectable<br />
corporate citizen. Together we can<br />
continue working on building our<br />
company and our position as a<br />
contributing member of society and<br />
a forerunner in our industry.<br />
With best regards,<br />
Arild Borgund Iversen<br />
President & Chief Executive Officer<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
Code of Conduct<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
(WWL) Code of Conduct serves as<br />
a brief guide of how WWL conducts<br />
business and what is expected of you<br />
as a WWL employee.<br />
The Code of Conduct is a complement<br />
to existing local and/or global policies<br />
with regard to the environment,<br />
entertainment/gifts, harassment, equal<br />
rights, etc. It is also an important pillar<br />
of our commitment to corporate<br />
social responsibility.<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
(WWL) is a signatory party of the<br />
United Nations initiative the Global<br />
Compact which is mobilising the<br />
private industry to support universal<br />
environmental and social principles<br />
(www.unglobalcompact.org).<br />
In 2006 we became a member of this<br />
global framework that supports ten<br />
internationally recognised principles<br />
encompassing human rights protection<br />
and social responsibility. These ten<br />
principles are important factors that<br />
contribute to the long-term success<br />
of WWL.<br />
Code of Conduct for all employees<br />
Our goal is to create a working<br />
environment where our most important<br />
asset – our employees – feel<br />
empowered to create common value.<br />
Through the UN Global Compact, we<br />
declare our adherence to the<br />
principles of equal employment and<br />
the protection of the safety and health<br />
of our employees. WWL believes that<br />
all our employees should be allowed<br />
to develop according to their abilities<br />
without unlawful discrimination.<br />
The Code of Conduct also regulates<br />
other standards of behaviour for<br />
our employees while dealing with<br />
customers and other business<br />
partners and encompasses guidelines<br />
on how we should contribute to<br />
the protection of the environment.<br />
This Code of Conduct is applicable<br />
to all employees (permanent and<br />
temporary) and consultants, and must<br />
be followed by all employees in the<br />
entire WWL group of companies.<br />
When participating in joint ventures,<br />
WWL promotes and strives for the<br />
adoption of a similar Code of Conduct<br />
for the management of the joint<br />
venture.
4<br />
<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />
values<br />
The company values are the foundation<br />
for all actions within the organisation.<br />
These values define the basis for<br />
employee behaviour and all employees<br />
in the organisation are expected to<br />
be familiar with and understand the<br />
company values. The provisions of<br />
this Code of Conduct are based on<br />
the company’s values.<br />
Our values are:<br />
Customer Centred<br />
• Understand & Deliver<br />
Empowerment<br />
• Engage & Take Responsibility<br />
Teaming & Collaboration<br />
• Share & Contribute<br />
Innovation<br />
• Challenge & Improve<br />
Stewardship<br />
• Care & Respect<br />
Employees<br />
WWL is fully aware that our employees<br />
are our most important resource. Our<br />
Long Term Strategic Statement is:<br />
WWL’s core asset is the people in<br />
the organisation. WWL’s competitiveness<br />
and brand value are dependent<br />
on responsive, competent and<br />
motivated people with a good<br />
understanding of the total business<br />
environment.<br />
WWL expects our employees to give<br />
their best efforts and learn from their<br />
successes and failures in order to<br />
improve their performance. Each<br />
employee is expected to act with the<br />
highest sense of integrity on behalf of<br />
the company. We are known as a<br />
company that takes the initiative to<br />
learn about our customers and their<br />
needs. All employees should aim to<br />
deliver the best services and contribute<br />
to our customer’s satisfaction while<br />
working in the best interest of WWL.<br />
We should deliver solutions that<br />
represent value for the customer and<br />
are profitable for us.<br />
We should strive to create a positive<br />
atmosphere characterised by<br />
tolerance and respect towards one<br />
another. WWL has a unique environment<br />
of employees from different<br />
cultures, which gives us the opportunity<br />
to learn about one another and<br />
create new values through collaboration.<br />
As a partner in the UN Global<br />
Compact, WWL is committed to<br />
contributing to social responsibility on<br />
a global level.
6<br />
Equal opportunity and diversity in<br />
employment<br />
We at WWL do not discriminate on<br />
the basis of race, colour, religion,<br />
gender, age, nationality, sexual<br />
orientation, disability or any status<br />
protected by law. All employment<br />
must be in compliance with all<br />
applicable laws, including regulations<br />
on working hours, protection of health,<br />
equal opportunity, compensation and<br />
human rights. WWL strives to have<br />
women and minorities represented<br />
throughout the company. We provide<br />
equal opportunity for employment and<br />
advancement to everyone.<br />
Anti-harassment and discrimination<br />
policy<br />
WWL prohibits any harassment or<br />
discrimination based on age, nationality,<br />
gender, race, sexual orientation,<br />
religion or colour. All employees shall<br />
be protected from all types of<br />
harassment, such as sexual harassment,<br />
in the workplace and are<br />
encouraged to bring complaints forth<br />
in good faith. (See Discrimination,<br />
Harassment and Bullying Explanatory<br />
Note on the Global Intranet.)<br />
Protection of health and safety<br />
It is the policy of WWL that all<br />
employees work in a healthy and safe<br />
workplace. We strive to create a clean<br />
and orderly working environment in<br />
full compliance with the standards<br />
mandated by law.<br />
Working hours and compensation<br />
WWL complies with all applicable<br />
laws and regulations relating to<br />
working hours. We always provide<br />
reasonable pay for services performed<br />
and such wages are never lower than<br />
the minimum wage in the local job<br />
market.<br />
Equal pay for work of equal value<br />
WWL has a performance-based<br />
management system. Compensation<br />
is based upon the achievement of<br />
results, experience and knowledge,<br />
education and local market conditions.<br />
WWL has non-discriminatory payment<br />
practices and accepts the principle of<br />
equal pay for work of equal value.<br />
Human rights<br />
WWL supports and works in<br />
compliance with the internationally<br />
recognised UN Universal Declaration<br />
of Human Rights.<br />
Forced, exploitative and child labour<br />
WWL condemns all forms of forced<br />
labour and all exploitative working<br />
conditions and does not employ, or<br />
cooperate, with entities that employ<br />
persons under the legal working age.<br />
Is it in accordance<br />
with our ethical<br />
principles?<br />
Is it profitable?<br />
ETHICS<br />
ECONOMY<br />
Is it legal?<br />
LAW<br />
REPUTATION<br />
Does it affect<br />
our goodwill?<br />
Freedom of association<br />
Subject to the applicable laws and<br />
regulations, we cooperate with<br />
employee representatives with the<br />
aim to achieve balance between the<br />
interests of the company and<br />
interests of the employee.<br />
IDENTITY<br />
MORALITY<br />
Is it in accordance with<br />
our values?<br />
Is it right?
Protection of company information<br />
All employees have to manage<br />
company information in a secure<br />
manner. This includes preventing<br />
unauthorised disclosure of company<br />
information to any other person or<br />
organisation as well as copying or<br />
removing the company information in<br />
whatever form from the company’s<br />
premises without due authorisation.<br />
Each employee’s obligation to<br />
safeguard company information<br />
continues even after termination of<br />
employment with WWL.<br />
Environment<br />
WWL is committed to reduce the<br />
negative impact of our operations on<br />
the environment. We are committed<br />
to complying with both national and<br />
international environmental legislation,<br />
regulations and other requirements.<br />
WWL is certified according to<br />
ISO 14001. Throughout the years,<br />
WWL has adopted initiatives to<br />
promote greater environmental<br />
responsibility.<br />
We expect and encourage our<br />
employees to support and participate<br />
in activities promoting the reduction of<br />
pollution, conservation of resources<br />
and other means of environment<br />
protection.<br />
We also offer, on a discretionary basis,<br />
support to community initiatives that<br />
demonstrate commitment to environmental<br />
responsibility.<br />
Conflict of interest<br />
Our employees must not engage in<br />
activities that create conflict between<br />
personal interests and the interests<br />
of WWL.<br />
Relationships with governments and<br />
other public entities<br />
In dealing with government officials,<br />
representatives of international<br />
organisations and similar entities,<br />
we are required to adhere to ethical<br />
business practices and promote<br />
WWL as a responsible corporate<br />
citizen. For more information, visit:<br />
www.business-anti-corruption.com<br />
Gifts and favours<br />
Giving and receiving gifts and other<br />
favours should be avoided if they<br />
represent a violation of current laws<br />
and generally accepted business<br />
practices. WWL does not seek to<br />
influence others, either directly or<br />
indirectly, by paying bribes or<br />
kickbacks, or by any other measure<br />
that is unethical. Employees must<br />
exercise caution in giving or accepting<br />
business-related gifts as it could be<br />
considered as bribery. Even gifts of<br />
moderate value should be accepted<br />
only where it is an acceptable business<br />
practice. Gifts should be declared to<br />
your immediate manager.<br />
Commissions, fees and similar<br />
payments<br />
WWL has rules that all commissions,<br />
fees and other payments should be<br />
documented, clearly related to and<br />
represent appropriate remuneration<br />
for the services performed.
10 11<br />
External information/insider trading<br />
WWL strictly prohibits the disclosure<br />
of any business-sensitive information<br />
about the company or customers that<br />
is not known to the public. We do not<br />
share information about the names of<br />
customers externally. Any inside<br />
information that might have value to<br />
others has to be handled appropriately<br />
and, under no circumstances, should<br />
this information be provided to other<br />
parties.<br />
Proper accounting and record<br />
keeping<br />
WWL maintains the highest standards<br />
in our accounting and financial<br />
information. Our records have to be<br />
accurate, complete and processed in<br />
a timely manner. All employees<br />
involved in accounting and reporting<br />
are responsible for the accuracy and<br />
validity of all the company’s financial<br />
records.<br />
Relationship with competitors<br />
WWL believes in free competition.<br />
Through the years we have created<br />
awareness that there cannot be any<br />
illegal arrangements with competitors<br />
affecting our service offering, prices<br />
or other terms. WWL is committed to<br />
complying fully with all applicable laws<br />
relating to fair competition. Information<br />
about our competitors should not be<br />
shared outside WWL. No employee<br />
shall engage in anti-competitive<br />
behaviour and all employees must be<br />
aware that penalties for non-compliance<br />
can be severe. The WWL<br />
Compliance Program and Compliance<br />
Manual can be found at Compliance<br />
Program on the Global Intranet.<br />
Questions about the Code of Conduct<br />
Employees are encouraged to contact their managers,<br />
Human Resources, Legal or Compliance Officer.<br />
Compliance with laws<br />
The basic principle underlying the<br />
Code of Conduct is that WWL<br />
complies with laws of each country in<br />
which our company does business. It<br />
is the personal responsibility of each<br />
employee to be familiar with applicable<br />
laws and comply with them. If<br />
employees are unsure whether a<br />
transaction or course of conduct<br />
complies with applicable laws, they<br />
should contact their manager or Legal.<br />
Disciplinary action<br />
Violation of the Code of Conduct or<br />
any applicable law may result in<br />
disciplinary action in accordance with<br />
local legislation as well as the<br />
termination of employment and legal<br />
proceedings.