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English - Wallenius Wilhelmsen Logistics

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From factory to dealer<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

(WWL) is a leading independent<br />

provider of global factory-to-dealer<br />

transport solutions for the automotive,<br />

agricultural and construction equipment<br />

industries. The company also specialises<br />

in handling complex project cargoes<br />

such as railcars, power generators,<br />

mining equipment and yachts. WWL’s<br />

sophisticated supply chain management<br />

services ensure an efficient integration<br />

www.2wglobal.com<br />

of ocean transportation, inland<br />

distribution, terminal handling and a<br />

large comprehensive range of<br />

specialised technical services.<br />

WWL employs 3,300 people and<br />

deploys more than 60 modern ecofriendly<br />

car carriers and RoRo vessels,<br />

servicing 20 trade routes to five<br />

continents. WWL transports 4.3<br />

million vehicles annually: 2.3 million<br />

by sea and 2 million by land. Annual<br />

throughput of close to 30 vehicle<br />

processing centres is 3 million units.<br />

The company has a strong environmental<br />

focus and is an industry leader<br />

in developing innovative solutions to<br />

reduce the impact of its operations on<br />

the environment. WWL is owned by<br />

<strong>Wallenius</strong> Lines of Sweden and Wilh.<br />

<strong>Wilhelmsen</strong> of Norway.<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

Code of Conduct<br />

Our core asset is the people in our organisation


2 3<br />

Dear employees,<br />

The Code of Conduct is an essential<br />

document for <strong>Wallenius</strong> <strong>Wilhelmsen</strong><br />

<strong>Logistics</strong> and its most important<br />

success factor is that all employees<br />

take personal responsibility to live<br />

up to the expectations set forth in<br />

these provisions. You are the face of<br />

our company for our customers, our<br />

business partners, our suppliers<br />

and, more importantly, you are the<br />

face of our company to the local<br />

communities in which we operate.<br />

You represent the company through<br />

your behaviour and actions and<br />

we encourage you to support our<br />

reputation as a good and respectable<br />

corporate citizen. Together we can<br />

continue working on building our<br />

company and our position as a<br />

contributing member of society and<br />

a forerunner in our industry.<br />

With best regards,<br />

Arild Borgund Iversen<br />

President & Chief Executive Officer<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

Code of Conduct<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

(WWL) Code of Conduct serves as<br />

a brief guide of how WWL conducts<br />

business and what is expected of you<br />

as a WWL employee.<br />

The Code of Conduct is a complement<br />

to existing local and/or global policies<br />

with regard to the environment,<br />

entertainment/gifts, harassment, equal<br />

rights, etc. It is also an important pillar<br />

of our commitment to corporate<br />

social responsibility.<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

(WWL) is a signatory party of the<br />

United Nations initiative the Global<br />

Compact which is mobilising the<br />

private industry to support universal<br />

environmental and social principles<br />

(www.unglobalcompact.org).<br />

In 2006 we became a member of this<br />

global framework that supports ten<br />

internationally recognised principles<br />

encompassing human rights protection<br />

and social responsibility. These ten<br />

principles are important factors that<br />

contribute to the long-term success<br />

of WWL.<br />

Code of Conduct for all employees<br />

Our goal is to create a working<br />

environment where our most important<br />

asset – our employees – feel<br />

empowered to create common value.<br />

Through the UN Global Compact, we<br />

declare our adherence to the<br />

principles of equal employment and<br />

the protection of the safety and health<br />

of our employees. WWL believes that<br />

all our employees should be allowed<br />

to develop according to their abilities<br />

without unlawful discrimination.<br />

The Code of Conduct also regulates<br />

other standards of behaviour for<br />

our employees while dealing with<br />

customers and other business<br />

partners and encompasses guidelines<br />

on how we should contribute to<br />

the protection of the environment.<br />

This Code of Conduct is applicable<br />

to all employees (permanent and<br />

temporary) and consultants, and must<br />

be followed by all employees in the<br />

entire WWL group of companies.<br />

When participating in joint ventures,<br />

WWL promotes and strives for the<br />

adoption of a similar Code of Conduct<br />

for the management of the joint<br />

venture.


4<br />

<strong>Wallenius</strong> <strong>Wilhelmsen</strong> <strong>Logistics</strong><br />

values<br />

The company values are the foundation<br />

for all actions within the organisation.<br />

These values define the basis for<br />

employee behaviour and all employees<br />

in the organisation are expected to<br />

be familiar with and understand the<br />

company values. The provisions of<br />

this Code of Conduct are based on<br />

the company’s values.<br />

Our values are:<br />

Customer Centred<br />

• Understand & Deliver<br />

Empowerment<br />

• Engage & Take Responsibility<br />

Teaming & Collaboration<br />

• Share & Contribute<br />

Innovation<br />

• Challenge & Improve<br />

Stewardship<br />

• Care & Respect<br />

Employees<br />

WWL is fully aware that our employees<br />

are our most important resource. Our<br />

Long Term Strategic Statement is:<br />

WWL’s core asset is the people in<br />

the organisation. WWL’s competitiveness<br />

and brand value are dependent<br />

on responsive, competent and<br />

motivated people with a good<br />

understanding of the total business<br />

environment.<br />

WWL expects our employees to give<br />

their best efforts and learn from their<br />

successes and failures in order to<br />

improve their performance. Each<br />

employee is expected to act with the<br />

highest sense of integrity on behalf of<br />

the company. We are known as a<br />

company that takes the initiative to<br />

learn about our customers and their<br />

needs. All employees should aim to<br />

deliver the best services and contribute<br />

to our customer’s satisfaction while<br />

working in the best interest of WWL.<br />

We should deliver solutions that<br />

represent value for the customer and<br />

are profitable for us.<br />

We should strive to create a positive<br />

atmosphere characterised by<br />

tolerance and respect towards one<br />

another. WWL has a unique environment<br />

of employees from different<br />

cultures, which gives us the opportunity<br />

to learn about one another and<br />

create new values through collaboration.<br />

As a partner in the UN Global<br />

Compact, WWL is committed to<br />

contributing to social responsibility on<br />

a global level.


6<br />

Equal opportunity and diversity in<br />

employment<br />

We at WWL do not discriminate on<br />

the basis of race, colour, religion,<br />

gender, age, nationality, sexual<br />

orientation, disability or any status<br />

protected by law. All employment<br />

must be in compliance with all<br />

applicable laws, including regulations<br />

on working hours, protection of health,<br />

equal opportunity, compensation and<br />

human rights. WWL strives to have<br />

women and minorities represented<br />

throughout the company. We provide<br />

equal opportunity for employment and<br />

advancement to everyone.<br />

Anti-harassment and discrimination<br />

policy<br />

WWL prohibits any harassment or<br />

discrimination based on age, nationality,<br />

gender, race, sexual orientation,<br />

religion or colour. All employees shall<br />

be protected from all types of<br />

harassment, such as sexual harassment,<br />

in the workplace and are<br />

encouraged to bring complaints forth<br />

in good faith. (See Discrimination,<br />

Harassment and Bullying Explanatory<br />

Note on the Global Intranet.)<br />

Protection of health and safety<br />

It is the policy of WWL that all<br />

employees work in a healthy and safe<br />

workplace. We strive to create a clean<br />

and orderly working environment in<br />

full compliance with the standards<br />

mandated by law.<br />

Working hours and compensation<br />

WWL complies with all applicable<br />

laws and regulations relating to<br />

working hours. We always provide<br />

reasonable pay for services performed<br />

and such wages are never lower than<br />

the minimum wage in the local job<br />

market.<br />

Equal pay for work of equal value<br />

WWL has a performance-based<br />

management system. Compensation<br />

is based upon the achievement of<br />

results, experience and knowledge,<br />

education and local market conditions.<br />

WWL has non-discriminatory payment<br />

practices and accepts the principle of<br />

equal pay for work of equal value.<br />

Human rights<br />

WWL supports and works in<br />

compliance with the internationally<br />

recognised UN Universal Declaration<br />

of Human Rights.<br />

Forced, exploitative and child labour<br />

WWL condemns all forms of forced<br />

labour and all exploitative working<br />

conditions and does not employ, or<br />

cooperate, with entities that employ<br />

persons under the legal working age.<br />

Is it in accordance<br />

with our ethical<br />

principles?<br />

Is it profitable?<br />

ETHICS<br />

ECONOMY<br />

Is it legal?<br />

LAW<br />

REPUTATION<br />

Does it affect<br />

our goodwill?<br />

Freedom of association<br />

Subject to the applicable laws and<br />

regulations, we cooperate with<br />

employee representatives with the<br />

aim to achieve balance between the<br />

interests of the company and<br />

interests of the employee.<br />

IDENTITY<br />

MORALITY<br />

Is it in accordance with<br />

our values?<br />

Is it right?


Protection of company information<br />

All employees have to manage<br />

company information in a secure<br />

manner. This includes preventing<br />

unauthorised disclosure of company<br />

information to any other person or<br />

organisation as well as copying or<br />

removing the company information in<br />

whatever form from the company’s<br />

premises without due authorisation.<br />

Each employee’s obligation to<br />

safeguard company information<br />

continues even after termination of<br />

employment with WWL.<br />

Environment<br />

WWL is committed to reduce the<br />

negative impact of our operations on<br />

the environment. We are committed<br />

to complying with both national and<br />

international environmental legislation,<br />

regulations and other requirements.<br />

WWL is certified according to<br />

ISO 14001. Throughout the years,<br />

WWL has adopted initiatives to<br />

promote greater environmental<br />

responsibility.<br />

We expect and encourage our<br />

employees to support and participate<br />

in activities promoting the reduction of<br />

pollution, conservation of resources<br />

and other means of environment<br />

protection.<br />

We also offer, on a discretionary basis,<br />

support to community initiatives that<br />

demonstrate commitment to environmental<br />

responsibility.<br />

Conflict of interest<br />

Our employees must not engage in<br />

activities that create conflict between<br />

personal interests and the interests<br />

of WWL.<br />

Relationships with governments and<br />

other public entities<br />

In dealing with government officials,<br />

representatives of international<br />

organisations and similar entities,<br />

we are required to adhere to ethical<br />

business practices and promote<br />

WWL as a responsible corporate<br />

citizen. For more information, visit:<br />

www.business-anti-corruption.com<br />

Gifts and favours<br />

Giving and receiving gifts and other<br />

favours should be avoided if they<br />

represent a violation of current laws<br />

and generally accepted business<br />

practices. WWL does not seek to<br />

influence others, either directly or<br />

indirectly, by paying bribes or<br />

kickbacks, or by any other measure<br />

that is unethical. Employees must<br />

exercise caution in giving or accepting<br />

business-related gifts as it could be<br />

considered as bribery. Even gifts of<br />

moderate value should be accepted<br />

only where it is an acceptable business<br />

practice. Gifts should be declared to<br />

your immediate manager.<br />

Commissions, fees and similar<br />

payments<br />

WWL has rules that all commissions,<br />

fees and other payments should be<br />

documented, clearly related to and<br />

represent appropriate remuneration<br />

for the services performed.


10 11<br />

External information/insider trading<br />

WWL strictly prohibits the disclosure<br />

of any business-sensitive information<br />

about the company or customers that<br />

is not known to the public. We do not<br />

share information about the names of<br />

customers externally. Any inside<br />

information that might have value to<br />

others has to be handled appropriately<br />

and, under no circumstances, should<br />

this information be provided to other<br />

parties.<br />

Proper accounting and record<br />

keeping<br />

WWL maintains the highest standards<br />

in our accounting and financial<br />

information. Our records have to be<br />

accurate, complete and processed in<br />

a timely manner. All employees<br />

involved in accounting and reporting<br />

are responsible for the accuracy and<br />

validity of all the company’s financial<br />

records.<br />

Relationship with competitors<br />

WWL believes in free competition.<br />

Through the years we have created<br />

awareness that there cannot be any<br />

illegal arrangements with competitors<br />

affecting our service offering, prices<br />

or other terms. WWL is committed to<br />

complying fully with all applicable laws<br />

relating to fair competition. Information<br />

about our competitors should not be<br />

shared outside WWL. No employee<br />

shall engage in anti-competitive<br />

behaviour and all employees must be<br />

aware that penalties for non-compliance<br />

can be severe. The WWL<br />

Compliance Program and Compliance<br />

Manual can be found at Compliance<br />

Program on the Global Intranet.<br />

Questions about the Code of Conduct<br />

Employees are encouraged to contact their managers,<br />

Human Resources, Legal or Compliance Officer.<br />

Compliance with laws<br />

The basic principle underlying the<br />

Code of Conduct is that WWL<br />

complies with laws of each country in<br />

which our company does business. It<br />

is the personal responsibility of each<br />

employee to be familiar with applicable<br />

laws and comply with them. If<br />

employees are unsure whether a<br />

transaction or course of conduct<br />

complies with applicable laws, they<br />

should contact their manager or Legal.<br />

Disciplinary action<br />

Violation of the Code of Conduct or<br />

any applicable law may result in<br />

disciplinary action in accordance with<br />

local legislation as well as the<br />

termination of employment and legal<br />

proceedings.

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