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DAZE - Chrysler

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The Tail Wags The Dog<br />

Dealers<br />

$70<br />

$88<br />

$106<br />

$124<br />

$142<br />

$160<br />

$178<br />

$196<br />

Normal Distribution<br />

$214<br />

$232<br />

• DWIN uses an outlier strategy to identify repair<br />

facilities that are “different” in frequency or cost<br />

• In other words we only look at the tail of the distribution<br />

$250<br />

Cost<br />

$268<br />

$286<br />

$304<br />

$322<br />

$340<br />

$358<br />

$376<br />

$394<br />

$412<br />

$430<br />

10

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