Implementation
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5.2.2 DATA SOURCES & PROCESS<br />
Tables Required<br />
Call Log Details<br />
Call Allocation details<br />
Calendar<br />
Master Pan India Details of Employees with Departmental Tags<br />
Operations Master<br />
5.2.3 DATA MODELLING & PROCESS<br />
FIG 16.0 : Data Model for Out-Bound Calls<br />
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BI Reporting Tool <strong>Implementation</strong> Arpan Ganguly