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Implementation

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BI Reporting Tool <strong>Implementation</strong> ___________________________________________________________<br />

5.1.1 Overview…………………………………………………………………………… 47<br />

5.1.2 Data Sources……………………………………………………………………… 48<br />

5.1.3 Data Model………………………………………………………………………… 48<br />

5.1.4 Final Reports on Qlikview : Surrender Dashboard………………….…………….. 49<br />

5.2 Out-Bound Calls…………………………………………………………………………….. 52<br />

5.2.1 Overview…………………………………………………………………………… 52<br />

5.2.2 Data Sources……………………………………………………………………… 53<br />

5.2.3 Data Model………………………………………………………………….……... 53<br />

5.2.4 Final Reports on Qlikview: Out-Bound Calls Dashboard…………………….……. 54<br />

5.0 References…………………………………………………………………………………………… 58<br />

LIST OF FIGURES<br />

FIG 1.0:Systems overview............................................................................................................ 16<br />

FIG 2.0:General Data Flow…........................................................................................................ 18<br />

FIG 3.0:Gartner’s Magic Quadrant…………………………………………………………………….. 22<br />

FIG 4.0:BARC BI SURVEY 10 – Results ……………………………………………………………... 25<br />

FIG 5.0:Traditional Relationships against Qliktech’s Associative model………………………….. 30<br />

FIG 6.0:Sample Qlikview Dashboard………………………………………………………………….. 32<br />

FIG 7.0:Typical Deployment Architecture for Qlikview………………………………………………. 36<br />

FIG 8.0:Components of Qlikview………………………………………………………………………. 37<br />

FIG 9.0:Qlikview Architecture…………………………………………………………………………... 41<br />

FIG 10.0:DMZ Architecture……………………………………………………………………………... 42<br />

FIG 11.0:System Specifications………………………………………………………………………... 43<br />

FIG 12.0:Loop N Reduce………………………………………………………………………………. 45<br />

FIG 13.0:Qlikview Section Access Data Level Security……………………………………………... 46<br />

FIG 14.0:QlikView Dashboard Selection tray............................................................................... 46<br />

FIG 15.0:Data Model for Surrender and Retention....................................................................... 48<br />

FIG 16.0:Data Model for Out-Bound Calls.................................................................................... 53<br />

__________________________________________________________________________ Arpan Ganguly

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