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Marketing to Women - Lifecycle Performance Pros

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252 Index<br />

Selling strategies, 181–202<br />

closing, 199–202<br />

cultivating relationships, 189–91<br />

magnet marketing, 191–92<br />

networking, 185–87<br />

personal interaction, 152–53<br />

prospecting, 181–85<br />

sales consultation, 192–99<br />

selling <strong>to</strong> couples, 201–2<br />

seminar selling, 187–89<br />

Seminars, 144, 225–26<br />

Seminar selling, 142, 187–89<br />

Sensory reception, 154–55<br />

Sero<strong>to</strong>nin, 25–26<br />

Service reputation, 98<br />

Seven Habits of Highly Effective People,<br />

The (Covey), 204<br />

Sheehy, Gail, 63<br />

“Silent generation,” 3–4<br />

Sims, John and Ashley, 32<br />

Single women, as head of households,<br />

10<br />

Situation Scan, 118–21<br />

Small-business market, 11<br />

Smalter, Delia Passi, 128, 221, 226–27<br />

Social currency, 73, 74–75<br />

Social perception, 28<br />

Social responsibility, 79<br />

Social Values, 46–56<br />

advertising and, 87–89<br />

corporate halo, 95<br />

degrees of difference, 55–56<br />

guardians of civilization, 49–50<br />

pyramid vs. peer group, 53–55<br />

status displays, 95<br />

winners vs. warmer, 50–52<br />

women as ensemble players,<br />

47–50<br />

Software packaging, 95<br />

Sony Vaio, 136<br />

Spatial acuity, 31–32<br />

Special interest media, 148<br />

Specialty markets, 208, 217<br />

Spiral Path, 40–41, 99–108<br />

information and investigation,<br />

104–5<br />

initial process, 101–2<br />

marketing/sales implications, 107<br />

Perfect Answer, 102–4<br />

succession, 105–6<br />

Spokeswomen, 173<br />

Sponsorships, 144, 145<br />

Sprint, 140<br />

Star points, of female gender culture,<br />

38–39<br />

Status displays, 95<br />

S<strong>to</strong>rage concerns, 97<br />

S<strong>to</strong>ries, as social currency, 74–75<br />

Stress, 58–59<br />

Style preferences, 136<br />

Support hotlines, 97–98<br />

Surveys, 124–27<br />

Sut<strong>to</strong>n, Willie, 114<br />

Swaggering, 81<br />

Swedish Covenant Hospital, 170<br />

SWOT Analysis, 118, 121<br />

Synthesizer Dynamics, 65–70, 90–91,<br />

102<br />

attention <strong>to</strong> details, 65–66, 90<br />

integrate vs. extricate, 66–68, 90<br />

Perfect Answer, 68–70, 91<br />

T<br />

Tanenbaum, Joe, 67<br />

Tannen, Deborah, 71, 197<br />

Target (s<strong>to</strong>res), 136<br />

Taylor, Martin, 205–6<br />

Teamwork, 52<br />

Test marketing, 210<br />

Tes<strong>to</strong>sterone, 23–25<br />

Thomas, Dave, 87<br />

Thompson, Helen, 116, 221, 225–26<br />

Tingley, Judith, 200, 221, 232–33<br />

Toyota, 144<br />

Tracking, 129–31<br />

Trust, 105–6<br />

U<br />

Underhill, Paco, 101–2<br />

United Airlines, 205<br />

United Health Care, 203<br />

Up-selling, 94, 159

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