refugee case management manual, Mass - NNAAC

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Having determined that the applicant meets basic (non-financial) eligibility requirements for MRRP benefits and services, you must then assess the family's potential eligibility for Refugee Cash Assistance (RCA), Refugee Medical Assistance (RMA), Refugee Employment Services (RES), and/or other support programs. 3. Financial Eligibility Requirements! ! ! ! (121 CMR 2.500-2.565) Refugees who meet basic eligibility requirements for the MRRP must also be determined financially eligible to receive Refugee Cash Assistance (RCA) benefits. Refugee Cash Assistance (RCA) is a program of financial support designed to assist in meeting the basic needs of the refugee family while its members are looking for, or preparing for work, up to the end of the eighth month after Date of Entry in the U.S. It is also available to some refugees who are exempt from participating in Refugee Employment Services (RES). Eligibility guidelines for the program require that the refugee family's total income after allowable deductions must be less than the program's Standard of Assistance for the number of people in the assistance unit. Guidelines for counting income and using the MRRP's Standard of Assistance Table are included in a four-step process which you must follow to determine whether or not a family is financially eligible for Refugee Cash Assistance (RCA). Each of the four steps are outlined as follows in the same sequence as they appear on the MRRP Application. (Please consult the MRRP Application for easy reference.) a. ! Step 1: Determine the assistance units and filing units Who Makes Up An Assistance Unit? An Assistance Unit is a group of people whose needs are considered in determining eligibility for and the amount of a Refugee Cash Assistance (RCA) grant and who may be eligible to receive RCA and/or Refugee Medical Assistance. Refugees who live together and meet the basic (non-financial) eligibility requirements for the MRRP will be considered to be in assistance units, as follows: • Each childless, unmarried adult 18 years of age or older is an Assistance Unit. • Each married couple having no dependent children is an Assistance Unit. • Dependent children under the age of 18 (including half-siblings) and their parents or adult caretakers are an Assistance Unit. • Each emancipated minor (an individual younger than 18 who is married, divorced, or separated; has served in the armed forces; or has been emancipated by a court) is an Assistance Unit (with his/her spouse/dependents, if any). 30
Who Makes Up a Filing Unit? A Filing Unit is a group of people whose income must be considered in determining eligibility for and the amount of an RCA grant. The filing unit consists of the members of the Assistance Unit and anyone else in the family who has a legal obligation to support a member of the Assistance Unit. Refugees who are in the Filing Unit but not in the Assistance Unit will most often be a parent or a spouse who is no longer time eligible for MRRP benefits and/or services, or who is not a refugee. Natural or adoptive parents have a legal obligation to support dependent children, and spouses have a legal obligation to support each other. Identifying Assistance Units and Filing Units within a Family You will be taking applications for RCA by Assistance Unit. There may be several different assistance units and several filing units within the same family. Once you have identified all members of a refugee family, you must group them into assistance and filing units. (A worksheet is provided for this purpose on page 2 of the MRRP Application.) You must complete a separate Application for every Assistance Unit within a family. If a member of the Filing Unit is not eligible for MRRP benefits and services but appears to be eligible for TAFDC, SSI or other support programs, you should refer him or her to apply for benefits at the appropriate agency(ies). If the ineligible member of the Filing Unit is not a U.S. citizen, you should advise him or her to seek legal advice regarding eligibility for public assistance, and the potential impact receipt of public assistance could have on his or her immigration status. 31
Page 1 and 2: Massachusetts Refugee Resettlement
Page 3 and 4: ! Table of Contents ! ! ! ! ! ! ! !
Page 5 and 6: Implementation Tool Purpose 5. MRRP
Page 7 and 8: Date of Entry:! ! the date the refu
Page 9 and 10: 1. Refugee Case Management (RCM) In
Page 11 and 12: Unaccompanied Refugee Minor Program
Page 13 and 14: efugee family's involvement in MRRP
Page 15 and 16: select and coordinate a team of MRR
Page 17 and 18: • Assesses participant employabil
Page 19 and 20: B. Intensity of Services Case manag
Page 21 and 22: III. Who Does It? Completion of the
Page 23 and 24: A.! Opening the Case File As a firs
Page 25 and 26: Record(s) of communication with oth
Page 27 and 28: Refugees who appear to be eligible
Page 29: Note: The term “refugee” is use
Page 33 and 34: Example 2:! You have just taken an
Page 35 and 36: Unearned Income - is any income tha
Page 37 and 38: In-Kind Income If the in-kind contr
Page 39 and 40: Work-Related Expense Deduction A me
Page 41 and 42: Verifying Expense Deductions Depen
Page 43 and 44: 3. Total the countable earned incom
Page 45 and 46: ! Find the monthly grant amount for
Page 47 and 48: Allowable Deductions:! ! • Work-R
Page 49 and 50: 2) forward the completed RMA Applic
Page 51 and 52: Date of Application. 10 Whenever po
Page 53 and 54: Services include: • Community Edu
Page 55 and 56: You must obtain written consent fro
Page 57 and 58: Mandatory Verifications, If Applica
Page 59 and 60: 4. Assisting Applicants with Verifi
Page 61: Date of Eligibility:! ! ! ! ! ! ! !
Page 64 and 65: Employment Plan (Parts I-III), -- u
Page 66 and 67: the Case Manager and the client agr
Page 68 and 69: months) are ineligible for RCA, alt
Page 70 and 71: As soon as you become aware that su
Page 72 and 73: • Assist RCA-eligible applicant(s
Page 74 and 75: Administration of Refugee Cash Assi
Page 76 and 77: A. System for Authorizing Benefit P
Page 78 and 79: Following employment: If a newly em
Page 80 and 81:
As soon as you are aware that a ref
Page 82 and 83:
Eligibility for Full Payment: In or
Page 84 and 85:
An RCA eligible participant may be
Page 86 and 87:
An overpayment is a payment to an A
Page 88 and 89:
week period to ORI, together with a
Page 90 and 91:
Re-Verification of Information! ! !
Page 92 and 93:
3. Notification of the Right to Req
Page 94 and 95:
B. Case Management Supervisor • A
Page 96:
The process of sanctioning begins i
Page 99 and 100:
have access to private transportati
Page 101 and 102:
Finding of Noncompliance A report o
Page 103 and 104:
D. ! After Conciliation Probationar
Page 105 and 106:
After Third Unsuccessful Conciliati
Page 107 and 108:
↓ Notice of Reduction/Termination
Page 109 and 110:
↓ Participant permanently loses a
Page 111:
C. Case Management Supervisor • R
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refugee case management manual, Mass - NNAAC

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