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How about consumption? ‘Most of<br />

our customers finish a pack in 3 to<br />

4 days,’ says Jamie Loh, Marketing<br />

Manager of GBA. She added that the<br />

unique paper gloss finish package<br />

helps retain freshness for the<br />

duration once it has been opened.<br />

The popular 25gm pack available<br />

in all flavors retails for RM3.50.<br />

Flanking that on the shelves is a<br />

compact 11gm pack, which retails for<br />

RM2.00.<br />

In order to retain its premium<br />

brand positioning in the <strong>market</strong><br />

vis-à-vis other similar brands,<br />

GBA executes timely and unique<br />

promotional activities, supported by<br />

an annual A&P spend of more than<br />

RM3 million.<br />

Key ground initiatives to position<br />

the brand include free sampling<br />

programs at high traffic outlets,<br />

concerts, pubs, sporting events and<br />

Mostly male or<br />

female adults who<br />

want to clear their<br />

throat, and if they<br />

are smokers, mask<br />

any unpleasant<br />

odour. Presently,<br />

many want the<br />

benefit of fresh<br />

breath from drops<br />

that come without<br />

the usual calories<br />

found in typical<br />

sugar candies.<br />

exhibitions. Supporting wholesaler<br />

programs do their bit as well.<br />

The activities are supplemented<br />

by the annual ‘National Sales Blitz’<br />

in which the entire sales team walk<br />

the street, swoop down to over 1000<br />

outlets, clean up merchandise at<br />

existing outlets and use the occasion<br />

to rope in new distribution points.<br />

In an increasingly competitive<br />

<strong>market</strong>, Jamie believes Fisherman’s<br />

Friend’s USP of consistent taste, no<br />

irritating cough, fresh breath and<br />

the fact that it is sugar free topped<br />

with a nominal cost places it at more<br />

than arm’s length from its nearest<br />

competitor.<br />

And by demonstrating concern for<br />

Asian palettes, ongoing R&D as well<br />

as <strong>market</strong> intelligence has helped<br />

Fisherman’s Friend to stay ahead<br />

and sustain leadership position in its<br />

category.<br />

BRANDEQUITY 15 15

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