bulletin - Business & Finance Division - Special Libraries Association

Business & Finance Division Bulletin • number 124
compiled and edited by
Stephen KOCHOFF,
Past Chair,
Business & Finance Division
introductory text compiled and written by
Hal KIRKWOOD,
Chair,
Centers of Excellence Awards 2003–2006
with written contributions by
Cindy ROMAINE,
Nike Design Library
&
Linda SHAW,
Microsoft Knowledge Network Group
&
Tomalee DOAN & Kristine FERRY,
Kresge Business Administration Library
The Business & Finance Division of the
Special Libraries Association (SLA) proudly
announced the winners of the second annual
“Centers of Excellence” Awards at the SLA
Annual Conference in June 2003. The awards
recognized quality as a priority for successful
management and delivery of information. The
presentation of these awards occurred on
Tuesday, June 10, 2003. Immediately following
the awards presentations, the winners spoke
about their best practices for which they were
recognized. Summaries about the winners
appear below.
The awards take their inspiration from the
Malcolm Baldrige National Quality Awards,
which are given annually to U.S. organizations
to recognize and promote quality as a critical
part of innovation and competitiveness. The
“Centers of Excellence” Awards, like the Baldrige
Award, recognize customer driven quality and
leadership within the framework of an
organization dedicated to gathering, analysis
and dissemination of information within the
business community.
The awards serve to recognize the best of “best
practices” in three categories: Service,
Management, and Technology. Any Member of
the Business & Finance Division could apply
for consideration in any of the three categories.
A panel of judges who are members of the
Business & Finance Division evaluated all
entries. The three winners in 2003 represent
excellence and quality at its highest level.
To apply for the 2004 Business & Finance Centers
of Excellence Awards, please see the application
guidelines elsewhere in this issue of the Bulletin.
For additional background information about
the Business & Finance Division’s Centers of
Excellence Awards, please see also the Fall 2001
B & F Division Bulletin.
To apply for the Business & Finance Division’s
2004 Awards, please send your applications to:
Hal Kirkwood, Assoc. Prof.
504 West State St. – KRAN
Management & Economics Library
Purdue University
West Lafayette, IN 47907
For further information please contact Hal
Kirkwood at:
765–494–2921
e–mail: Kirkwood@purdue.edu
Applications must be postmarked by January 15,
2004. Re–applying is welcomed!
A distinguished panel of judges will review entries.
The judges’ identities will be anonymous until
judging has been completed. Hal Kirkwood is not
serving as a judge.
The
2003
Judges
The judges who determined the winners were
Pamela Clark, Jan Chindlund, John Ganly, Hal
Kirkwood, Donna Scheeder, and Pamela Rollo.
Passing
the Baton
Fall 2003 • page 7
BUSINESS & FINANCE DIVISION
CENTERS OF EXCELLENCE AWARD WINNERS
ANNOUNCED AT ANNUAL CONFERENCE IN NEW YORK
As I take over for Steve I am excited to present the
following articles from the winners. The 2003
winners display the highest level of quality and
excellence in the areas of Service, Management,
and Technology. Hopefully these organizations
will challenge the rest of us to raise our own
levels of quality and excellence. Congratulations
to our winners!
HAL KIRKWOOD
Chair,
Centers of Excellence Awards Committee
Business & Finance Division