Delivering HealthSmart Report - VAGO

Contents
Foreword ..................................................................................................... v
1. Executive summary .................................................................................1
1.1 Introduction...................................................................................................... 1
1.2 Findings from this audit ................................................................................... 2
2. About the HealthSMART strategy..........................................................11
2.1 The HealthSMART program.......................................................................... 11
2.2 Audit objective and scope ............................................................................. 18
3. Achievement against the approved program plan..................................19
3.1 Introduction.................................................................................................... 20
3.2 What has been implemented and where?..................................................... 20
3.3 Performance against the approved budget ................................................... 27
4. Realisation of benefits from the HealthSMART program.........................33
4.1 Introduction.................................................................................................... 34
4.2 The business case for HealthSMART ........................................................... 34
4.3 Benefits realisation........................................................................................ 38
4.4 Future cost implications................................................................................. 40
5. Monitoring and review of the program ...................................................45
5.1 Governance and management...................................................................... 46
Delivering HealthSMART — Victoria’s whole-of-health ICT strategy vii