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Ali round apologies - NHS Devon

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EAST DEVON PRIMARY CARE TRUST<br />

Minutes of the East <strong>Devon</strong> Primary Care Trust Board<br />

Held on Wednesday, 1 st December 2004<br />

At the Conference Room, East <strong>Devon</strong> Business Centre, Honiton<br />

1. Attendance<br />

Present: Lynda Price Chair<br />

Iain Tulley Chief Executive (Acting CEO of DPT)<br />

Hugh Groves Acting Chief Executive<br />

Liz Smith Head of Nursing and HR<br />

Tracey Hector Head of Performance<br />

Mark Neville-Smith Acting Director of Finance<br />

<strong>Ali</strong> Round Director of Public Health<br />

Tony Wilkinson Non Executive Director<br />

Jean Nicholls Non Executive Director<br />

Julie Austin Non Executive Director<br />

Jan Ingram Head of Health and Social Care<br />

Trevor Brown Non Executive Director<br />

John Coop Commissioning GP<br />

Mike Jeans Non Executive Director<br />

Apologies: Sue Pocklington Medical Director<br />

In attendance: Laurence Blight Senior Performance Manager<br />

East <strong>Devon</strong> District Council<br />

PPE<br />

2. Register of Interests<br />

Members were invited to view the Register of Interests.<br />

It was reported that Mrs Brown is no longer member of PPI and this is to be removed from<br />

the Register.<br />

3. Minutes of last meeting – 13 th October 2004<br />

(04/119)<br />

The following amendments were made to the minutes of the last meeting:<br />

• P3. Remove the sentence in the second bullet regarding the Seaton public meeting.<br />

• P4. Re-word sentence ‘predicting to …..to read ‘And the PCT is more sure of the<br />

spending position.’<br />

• P8. In the sentence referring to ‘after 18 th October’, remove ‘and comes from’, and put<br />

in ‘due to’<br />

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• P5. Media Coverage – Remove ‘that needed advertising and were not at all<br />

appropriately’ so the sentence reads ‘other than the advertisement of the public<br />

meetings for CSDP’.<br />

Subject to the above amendments being made, the Board approved the minutes as a<br />

true and accurate record of the last meeting.<br />

4. Matters Arising<br />

(04/120)<br />

• P5. CHI Star Ratings – As of 30 th November, a consultation was started with the<br />

Healthcare Commission regarding the ongoing assessment of Primary Care Trusts. A<br />

paper will be prepared for the Board in February and Tracey Hector and Laurence Blight<br />

will represent the Trust at any stage of the work in this area until then.<br />

• P8. HQ Relocation – The lease was signed for the g<strong>round</strong> floor in early November. The<br />

PCT is now awaiting tenders back from contractors, which are due on 6 th December<br />

2004. It is still hoped that the move across to the new site will take place in April 2005.<br />

Notice has been given to Exeter PCT for East <strong>Devon</strong> PCT moving out of DCH, and a<br />

method of dealing with running costs has been also discussed with Exeter PCT and is to<br />

be confirmed in the coming months.<br />

• Social Services has agreement in principle lease into the first floor of the building. This<br />

work is ongoing and is excellent news for both organisations as we increase integration<br />

in our working and organisational structures.<br />

The Board noted the Matters Arising.<br />

5. Chair and Chief Executive’s Announcements<br />

(04/121)<br />

Iain Tulley thanked Hugh Groves, Mark Neville-Smith and all who are supporting him in<br />

acting roles while he is Acting CEO at the <strong>Devon</strong> Partnership Trust.<br />

• Iain’s work at the Partnership Trust is proving challenging and interesting and Iain<br />

expressed his gratitude for the support he has received from the PCT while he<br />

undertakes this role.<br />

• Congratulations were extended to both Les Hickman and Lily Chapman on their new<br />

roles within the PCT.<br />

• Thanks were expressed to Jenny McNeill, in advance of her move to Mid <strong>Devon</strong> PCT on<br />

a year’s secondment. At this point in the meeting, concerns was expressed a<strong>round</strong><br />

expertise being lost to secondments and people leaving the organisation at the same<br />

time. It was noted that <strong>Ali</strong> Round is back to full time hours, whilst Sue Pocklington is<br />

absent from work. The Board thanked <strong>Ali</strong> for this additional commitment to the PCT.<br />

Hugh Groves outlined the measures that were being taken to prevent capacity issues at<br />

a time when several people are leaving the organisation.<br />

• The Devolved Budgets work is ongoing and this initiative appears to be populating parts<br />

of the national guidance being produced on practice led commissioning. We are also<br />

repeatedly being asked to contribute to national conferences on both this initiative and<br />

Payment by Results. It was emphasised as very positive for the organisation to be<br />

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ecognised for its innovation in these areas. The PCT is now preparing for its own<br />

practice led commissioning conference / workshop event in 2005.<br />

• Seaton Hospital is due to reopen this weekend, following the recent Norwalk outbreak.<br />

Staff were thanked for the way in which they had managed the incident.<br />

• A productive joint directors event was held with Exeter PCT and indications of areas for<br />

joint working were identified.<br />

• Budleigh Hospital to reopen to patients on 17 th January 2005, with a formal opening<br />

ceremony on the 11 th . Press releases and information on the reopening are to be<br />

released shortly.<br />

Chair<br />

• Lynda Price reported having received a letter of thanks from Keith Portlock, Chair of<br />

<strong>Devon</strong> Partnership Trust, thanking the PCT’s Board for releasing Iain to help them at this<br />

time.<br />

• The Public Health White Paper has been published and is available on the DoH website<br />

should anyone wish to access it.<br />

• The Chairman’s Award 2005 has been launched. Lynda Price extended thanks to the<br />

Charitable Funds Committee who have supported the Award both for 2004 and now for<br />

2005. Four categories are being used this year to judge nominees –<br />

• Promoting equality and diversity<br />

• Patient Champion<br />

• Promoting Diversity<br />

• Innovation<br />

The Board noted the Chair and Chief Executive’s Announcement.<br />

6. Finance Report<br />

(04/122)<br />

Mark Neville-Smith presented the report and the following key points were highlighted:<br />

• Prescribing is showing an underspend, but this doesn’t incorporate the new reduced cost<br />

of generics, which may lead to a further underspend by the year end.<br />

• Cash – There is an error in the papers and it should read ‘we have sufficient cash to<br />

enable it to fulfil…’ and not if as stated. East <strong>Devon</strong> PCT has been asked to contribute<br />

£170,000 of its cash limit to help solve the community problem. This was agreed.<br />

• Capital – The full programme is committed for this year. The PCT has now withdrawn its<br />

request for brokerage from the Strategic Health Authority.<br />

• Potential risks a<strong>round</strong> the PMS / GMS contract work were discussed, but an accurate<br />

picture cannot be predicted at this early stage of the contract implementation process.<br />

• The new Pharmacy contract was also discussed and it was agreed that a detailed paper<br />

would come to a future Board meeting.<br />

• Hugh Groves highlighted the positive way in which complex care cases are being<br />

managed – this is due to a manager being in post to lead on this work.<br />

The Board noted the Finance Report.<br />

3


7. Professional Executive Committee Report<br />

(04/123)<br />

Dr John Coop, Acting PEC Chair presented the report and the following key points were<br />

highlighted:<br />

• Thanks were extended to Mike Slot on the huge amount of work he has undertaken on<br />

the Out of Hours project.<br />

• These minutes need to be marked “Draft”.<br />

The Board noted the PEC report in draft form only.<br />

8. Performance Report<br />

(04/124)<br />

Tracey Hector presented the Performance Report and the following key points were<br />

highlighted:<br />

i) Communications<br />

• Patient Prospectus – We have to provide this document, however the Communications<br />

Team is now hoping to alter the document to be much more informative and robust. This<br />

also aligns with the PCT’s current service development initiatives a<strong>round</strong> Older Peoples<br />

Mental Health Services and the CSDP.<br />

• The Communications Team is supporting Les Hickman and the Modern Matrons in<br />

arranging the Budleigh Salterton opening ceremony on 11 th January.<br />

• The team are also involved in the Out of Hours changes which are moving ahead well.<br />

• The Team brief is receiving positive regular feedback. Further work is now to be done<br />

with Shirley Matthews in the audit team, to check that discussions are organised by<br />

heads of departments with teams on the brief, rather than just an information handout of<br />

the document with no liaison.<br />

• The Reporter newsletter is moving on well, and the Team is in the process of evaluating<br />

the Reporter’s use and value through a staff opinion review. Results of this will be<br />

reported at the next meeting.<br />

• The Team is also supporting the Matrons in the Essence of Care work and<br />

commendation was extended to Eileen Stuart, Janet McKay and Soo Sims for their hard<br />

work in the Essence of Care project. Further update to be reported at a future Joint<br />

Briefing meeting.<br />

ii) Staff Survey<br />

• Liz Smith is to report on the formal staff survey that feeds into the Healthcare<br />

Commission ratings. However, there was an internal staff survey on communication run<br />

in 2001 with help from internal audit. This exercise is to be revisited to ascertain staff<br />

opinion on what they feel the PCT has achieved in communications. This will be run in<br />

January and report will come to the February Board.<br />

iii) Freedom of Information<br />

• is now to transfer out of the Performance Directorate and into Clinical Governance, led<br />

by Sue Smith, the Information Governance Manager.<br />

4


iv) Performance Balanced Scorecard/Improvement Plan<br />

• Laurence Blight reported on the Performance Balanced Scorecard / Improvement Plan<br />

and discussions ensued on details for clarification and update. In 4.1 of the report, it was<br />

clarified that the 800 stated are to be delivered in a full running year.<br />

• With regards to the Star Ratings process, the Board requested that work was done in a<br />

review of our performance in comparison to other three star trusts, particularly at this<br />

stage, before national information / targets are clear to us. At the moment, it is not<br />

possible to predict accurately what the Healthcare Commission is going to set as targets<br />

so a benchmarking against other organisations seems to be a sensible plan of action.<br />

The Board noted the Performance Report.<br />

9. Commissioning Report<br />

(04/125)<br />

Hugh Groves presented the Commissioning Report on behalf of Simon Bell and the<br />

following key points were highlighted:<br />

• RD&E Contract- The level of activity has increased, particularly a<strong>round</strong> non-elective<br />

cases, which has in turn increased spending but is still within our limit of affordability.<br />

This is being closely monitored by the Commissioning Team.<br />

• DPT – There is a meeting with DPT and the <strong>Devon</strong> PCTs at the end of this week to<br />

discuss the overall commissioning targets for both this year and next year and to look at<br />

the DPT recovery position.<br />

• The PCT is party to a risk sharing arrangement across <strong>Devon</strong> for some specialist and<br />

high cost patient treatments and the cost associated with this has increased to us this<br />

year. However this has been managed within our financial plan.<br />

• Work is ongoing with regard to the Pursuing Perfection initiative and with the Ambulance<br />

Trust a<strong>round</strong> Patient Transport.<br />

• The long waiter target has slipped to red in our Improvement Plan – action to be taken<br />

with the R D & E.<br />

The Board noted the Commissioning Report.<br />

10. Health and Social Care Report<br />

(04/126)<br />

Jan Ingram presented the Health and Social Care Report and the following key points were<br />

highlighted:<br />

• Public Access Pilot – This pilot has been really successful and is to be rolled out across<br />

<strong>Devon</strong> in the future.<br />

• The Single Assessment Process project continues. Jan Ingram is the lead across the<br />

three southern PCTs and the project is currently looking at the IT impacts / issues a<strong>round</strong><br />

the new process. Kevin Grady is assisting in this work as it runs alongside<br />

implementation of the EPR within the PCTs.<br />

• The Sainsbury Project report is due to be published in late December. Jan<br />

recommended that Richard Anderson be invited to one of the future Joint Briefings to<br />

brief the Board on the current status of the Older People Mental Health Services work.<br />

5


Iain Tulley outlined how important the integration work has been, seeing the PCT, Social<br />

Services and the Partnership Trust delivering mental health services together.<br />

• Social Services are also looking at their performance indicators to raise their star rating<br />

from the one star they received this year.<br />

• Integration – Jan Ingram expressed her excitement at the fact that the work has finally<br />

progressed to this point. The integrated management team is almost formed and Jan<br />

explained to the Board how the new structure is to work. The Board made suggestions of<br />

areas to consider when nominating representatives onto existing working groups across<br />

localities.<br />

• Iain Tulley congratulated Jan and her team for the successful work done.<br />

The Board noted the Health and Social Care Report and agreed to invite Richard<br />

Anderson to a future briefing.<br />

11. Assurance Report<br />

(04/127)<br />

Tracey Hector presented the Board Action Plan to the Board and followed this with Item 12.<br />

Assurance Framework.<br />

Tracey outlined that the Board Action Plan is designed to deliver a progress report on how<br />

risks are being managed by the organisation. In future the key Board reports are going to<br />

come to meetings in a more robust format. This also aligns to the new Standards for Better<br />

Health guidelines.<br />

Also tabled at the meeting for the Board members was ‘Appendix 8 – Embedding<br />

Performance Management to Provide Assurance and Deliver Performance’ showing a<br />

graphical flow of performance management and how it is to work under this new framework.<br />

Following concerns expressed regarding the volume of information the Board are required to<br />

read through in advance of meetings, it was confirmed that the Board Action Plan is the only<br />

document of the three tabled today that will come to every meeting of the Board.<br />

It was emphasised that the requirements of assurance come from national guidance from<br />

the Department of Health and Healthcare Commission, and are not a local PCT initiative. It<br />

was reported that all the information will be held on the PCT’s website.<br />

Tracey detailed that the Strategy Map will be displayed in each of the community hospitals,<br />

so that this information is accessible to the public It was also confirmed that each of the<br />

Directors have been aligned within their work programmes to the Standards for Better<br />

Health.<br />

The Board approved the following recommendations:<br />

- To approve and adopt the Strategy Map as the strategic programme of<br />

work for the trust<br />

- To approve and adopt the new Assurance Framework<br />

- To approve and adopt the new Reporting Framework<br />

- To approve and ratify the amended Risk Management Strategy<br />

- To note and agree the future work required to align the Principle Risks<br />

for the Trust and Board Action Plan<br />

6


13. Public Health Report<br />

(04/129)<br />

Dr <strong>Ali</strong> Round presented the Public Health Report and the following key points were<br />

highlighted:<br />

• Mumps is continuing to be a problem. Currently four out of the six secondary schools<br />

have taken up the vaccination programmes. It is not known what impact that this will<br />

have on the local GPs.<br />

• The Health Development Agency (HDA) has published a report on the prevalence of<br />

smoking across the country. East <strong>Devon</strong> appears to be an area of low prevalence, but<br />

figures suggest that there are still 22% of the adult population who smoke.<br />

• The Domestic Violence Awareness Week took place and it was reported that the<br />

campaign appears to have had positive impact.<br />

• Screening – The PCT is still working on Breast Screening and is hoped that there may<br />

be the possibility of independent sector procurement of this service. There is still no lead<br />

commissioning arrangement for cervical screening; this is about the quality assurance of<br />

the screening and not the delivery of the service itself. <strong>Ali</strong> Round attended last month’s<br />

Joint Commissioning Executive but no lead organisation has yet stood forward to<br />

undertake the work. The Board asked that action be taken.<br />

• Neonatal hearing screening – This is a National Programme and <strong>Ali</strong> Round is currently<br />

responsible for the implementation of the programme.<br />

The Board noted the Public Health Report.<br />

14. LDP Progress Report<br />

(04/130)<br />

Laurence Blight presented the LDP Progress Report and the following key points were<br />

highlighted:<br />

• The complete document is available should Board members wish to see it and the<br />

progress report provided summarises the key areas.<br />

• Every directorate is making significant progress and most of the delivery plan is on track.<br />

• Access was emphasized, with particular reference to the national 2007/08 target of<br />

purchasing £2m of elective care from the independent sector.<br />

The Board noted the LDP Progress Report.<br />

15. Emergency Plan<br />

(04/131)<br />

Tracey Hector presented the Emergency Plan and the following key points were highlighted:<br />

• This comes to the Board for ratification before submission to the Strategic Health<br />

Authority.<br />

• A ‘test’ tabletop exercise will be coordinated next year to test the robustness of the<br />

Emergency Plan. It will then be refined as a result of the exercise and rolled out across<br />

the PCT.<br />

• The Incident Control Room will be at Jerrard Wing, Honiton Hospital until HQ relocates<br />

and then the new HQ will become the new control room.<br />

7


The Board agreed to ratify the Emergency Plan in its current form and the Chair and<br />

Chief Executive signed the plan off.<br />

16. Community Services Development Plan<br />

(04/132)<br />

Lynda Price welcomed Jenny McNeill, thanked her for her hard work and wished her luck in<br />

her secondment with Mid <strong>Devon</strong> PCT.<br />

Jenny McNeill presented the CSDP update and the following key points were highlighted:<br />

• The report details the early communications process adopted and also details the<br />

progress on early implementation requirements.<br />

• There are a number of issues for Board approval and consideration:<br />

o Axminster MIU Opening Hours – These were described in the original plan and<br />

two public meetings have been held in Axminster, neither of which were<br />

particularly well attended. At the last meeting, the public wished to be reassured<br />

that communication a<strong>round</strong> the new opening hours would be widespread so that<br />

people would know not to arrive. Jenny is to meet with Axminster Town Council<br />

next week, to discuss this further.<br />

o Clear Feedback Mechanisms for new services – Local people have been asking<br />

about how they will be informed about whether the plan’s implementation has<br />

resulted in success. There is a need for ongoing involvement of the public in every<br />

stage of the CSDP process.<br />

o Stroke Unit – This needs to be monitored as it is developed. There is a need to<br />

ensure that there is no negative impact on other local services. The PCT also<br />

needs to consider the Standards for Better Heath in the development of this<br />

service.<br />

• Hugh Groves commented on the Strategic Estates Development Plan and its links with<br />

the Community Services Development Plan. This should be monitored closely by<br />

Directors and the Board.<br />

• It was commented that this has been an excellent and notably successful exercise and<br />

the benefits from the plan are already being seen. This exercise has transformed the<br />

level of cooperation, involvement and confidence of the general public within the PCT’s<br />

work.<br />

• It was requested that details of who is going to be responsible for which elements of<br />

work in Jenny’s absence are circulated as soon as possible.<br />

The Board noted the CSDP report and agreed to approve the proposals contained in<br />

the paper, subject to an action plan being agreed with the local clinicians for the<br />

Axminster Minor Injury Unit.<br />

17. CNST / RPST: <strong>NHS</strong>LA Risk Management Standards for PCTs<br />

(04/133)<br />

In Janet Ashworth’s absence, Dr John Coop presented the report on Risk Management<br />

Standards and the following key points were highlighted:<br />

• The summary in the papers shows the progress made so far.<br />

8


• Current performance is being logged but in addition recommendations are made on the<br />

action plan to take this work forward.<br />

• It was clarified that there were only two areas that the PCT did not meet the 75% target.<br />

The Board agreed the proposed action plan and congratulated Janet on progress to<br />

date.<br />

17a. HR Report<br />

(04/133)<br />

Liz Smith presented the tabled HR Report and the following key points were highlighted:<br />

• The next Equality and Diversity meeting is now set for January.<br />

• One Bank Coordinator has been appointed and another is to be appointed shortly.<br />

• The Agenda for Change initiative is ongoing and a job matching exercise is currently<br />

being undertaken. From January, new Job Descriptions are being produced for those<br />

employees who did not originally agree with their current ones.<br />

• A further £90,000 has been allocated for East <strong>Devon</strong> PCT’s Agenda for Change<br />

initiative, which was reported as a very positive message for EDPCT. It was clarified that<br />

this money is the maximum figure ring fenced for Agenda for Change and can be used<br />

for backfill, where backfill cannot be organised locally. National money is also coming to<br />

us for the initiative.<br />

• Lily Chapman in her new role is going to be recruiting new job evaluators and has<br />

already begun this process.<br />

• Diane Phillips is the new part time appointment working on the A4C Project.<br />

Education<br />

• KSF – We now have four members of staff working with dedicated time to the KSF. 106<br />

staff members have attended KSF awareness meetings and Paul Norrish is now working<br />

to arrange specific KSF sessions for catering and domestic staff. Eileen Stuart is the new<br />

management lead on the KSF.<br />

• 57 managers have undertaken Appraisal Training which will continue into the New Year.<br />

• IWL Practice Plus status – The date set for the assessment is now the third week in<br />

September 2005. The Assessors will be validating the self-assessment we will have<br />

done in the PCT in both February and June 2005. Lynda Price is to be representing the<br />

Non Executives on the IWL Steering Group.<br />

• (ESR) Electronic Staff Records – We are now in the pre-implementation phase and<br />

working with the DPT on this initiative. This is key in the CNST work to get to 100% in the<br />

target.<br />

• The PCT is going to advert for a new HR Manager to support this additional work as<br />

Kerrie Devine is subsumed in the Agenda for Change work.<br />

• A workforce workshop is booked for December for a wide range of managers to discuss<br />

workforce issues.<br />

• The Directorate is currently looking to set up a ‘helpdesk’ to aid dealing with HR issues<br />

during this busy time.<br />

• The December Joint Briefing is to be dedicated to Workforce and IWL.<br />

• The Staff Opinion Survey as of today was at 60.5% so the PCT has met the response<br />

target of 60%.<br />

The Board noted the HR, Education and Training Report.<br />

9


18. Minutes for Ratification and Ratified Policies<br />

(04/134)<br />

The Board approved the following minutes:<br />

- Risk Management Committee, October 2004<br />

It was requested that the minutes reflect the PCT’s compliance with Level<br />

1.<br />

- Audit Committee, October 2004<br />

The Annual Audit letter is being finalised to come to the Board.<br />

4.1.4 Action is incorrect. It was agreed the letter would be amended.<br />

19. Funding Requests 2005 – 2008 LDP<br />

(04/135)<br />

Dr <strong>Ali</strong> Round presented the paper on funding requests for the LDP.<br />

• The full document is very large and Marion Young will have copies sent out if necessary.<br />

• The funding requests were extracted for the Board’s information. It was reported that the<br />

PEC worked through these at their last meeting.<br />

• The Board was asked to consider whether it would like to change any of the PEC’s<br />

prioritisations. Comments were made and amendments were noted by <strong>Ali</strong> Round. It was<br />

requested that this comes to the December 15 th Joint Briefing for the Board and PEC to<br />

consider alongside financial implications.<br />

The Board noted the report and agreed the funding prioritisations subject to<br />

clarifications given at the December 15 th Joint Briefing. The Board agreed to use the<br />

Health Inequalities Framework to guide the work.<br />

20. Any Other Business<br />

a) Part 2 Board Minutes – The Board agreed the Part 2 Minutes of the last Board<br />

meeting.<br />

b) This being Laura McMahon’s last Board meeting, she was thanked for her services<br />

and wished well in her new job as Support Manager for Operation Vanguard.<br />

Date of the Next Meeting<br />

The next meeting of the Board is to be held on February 9 th 2005 at 9.30am in the<br />

Conference Room, East <strong>Devon</strong> Business Centre, Honiton.<br />

10


ACTIONS FROM BOARD MEETING ON 1 st DECEMBER 2004<br />

NO. ACTION PERSON<br />

Final consideration regarding changed opening hours<br />

for Axminster Minor Injury Unit.<br />

REPORT SCHEDULE (coming from meeting)<br />

Jenny McNeill<br />

REPORT MEETING PERSON<br />

Board Action Plan and Principle<br />

Risks<br />

Laura McMahon<br />

PA to Chief Executive & Chair / Office Manager<br />

December 2004<br />

Board – Every Meeting Tracey Hector<br />

11

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