Configure your e-mail client using the native Exchange protocol

Configure your e-mail client to use the new Exchange e-mail system
Outlook 2011 (Mac) – Auto Discovery Configuration
Users who are switching from the IMAP protocol and have specific folder names will need to first
rename these folders prior to switching protocols to avoid corruption and/or loss of content from
these folders. Users may contact the Help Desk for assistance.
Microsoft (MS) Exchange has certain folders that it has designated to handle specific functions.
You cannot create folder names with these names. Users cannot delete or rename these folder
names either. These folders are:
These are reserved names that do have mail items in them:
Deleted Items
Drafts
Inbox
Junk E-Mail
Outbox
Sent Items
These are reserved names that do not have mail items in them:
Calendar
Contacts
Journal
Notes
Tasks
To configure your Outlook email client on a Mac to send and receive email via the Exchange mail
server, first update Microsoft Office using Microsoft AutoUpdate (you may need to do this several
times to ensure all updates have been installed. Then, open Outlook and follow these steps:
If you get the splash screen:
o Click Add Account
o Click Exchange Account
If Outlook opens:
o Click Tools
o Click Accounts
o Click the + sign
o Click Exchange…
Enter your e-mail address as username@rockefeller.edu in the E-mail address field
Select User Name and Password for Method drop down menu
Enter your username in the User name field
Enter your e-mail passphrase in the Password field
Put a check for Configure automatically
Click Add Account
If you receive a pop-up that
Outlook was redirected to the server autodiscover.rockefeller.edu to get a new setting
for your account: or
Outlook was redirected to the server rumail.rockefeller.edu to get a new setting for
Information Technology Help Desk, x8940
Updated 2/8/2013 page 16 of 24