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Staying Competitive in Today's Homebuilding Industry.

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<strong>Stay<strong>in</strong>g</strong> <strong>Competitive</strong> <strong>in</strong> Today’s Homebuild<strong>in</strong>g <strong>Industry</strong><br />

Deloitte and McGraw-Hill Construction • U.S. Homebuilder Survey<br />

Sales & Market<strong>in</strong>g<br />

Market<strong>in</strong>g and Sell<strong>in</strong>g the Home<br />

Which market<strong>in</strong>g approaches will drive the most sales?<br />

Market<strong>in</strong>g Approaches<br />

Respondents<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Signage<br />

This phase of the value cha<strong>in</strong> is different for<br />

builders who create a speculative <strong>in</strong>ventory<br />

rather than wait until they have a commitment<br />

from the buyer. The two major methods that<br />

builders use to sell residences <strong>in</strong>clude employ<strong>in</strong>g<br />

an <strong>in</strong>-house sales force and us<strong>in</strong>g <strong>in</strong>dependent<br />

real estate brokers. Other popular market<strong>in</strong>g<br />

tactics <strong>in</strong>clude advertis<strong>in</strong>g <strong>in</strong> newspapers and<br />

magaz<strong>in</strong>es, on billboards, and via direct mail.<br />

Market<strong>in</strong>g Approaches<br />

Local Consumer<br />

Newspaper Publication<br />

“Parade<br />

of<br />

Homes”<br />

Direct<br />

Mail<br />

Virtual<br />

Tour<br />

Customer referrals or detailed builder web<br />

sites are other ways to f<strong>in</strong>d prospective<br />

buyers. On average, respondents <strong>in</strong>dicated<br />

that their market<strong>in</strong>g and advertis<strong>in</strong>g costs<br />

were less than three percent of sales revenue.<br />

Showcas<strong>in</strong>g a builder’s wares through<br />

development of model homes represents<br />

another popular way to sell new homes.<br />

Use Frequently/Use<br />

Never/Seldom Use<br />

Targeted to fit the tastes of the local market,<br />

model homes are ideal for would-be buyers<br />

who are concerned about gett<strong>in</strong>g as much<br />

<strong>in</strong>formation – as well as a first-hand look<br />

and feel – about the builder’s product before<br />

mak<strong>in</strong>g an <strong>in</strong>vestment. Some model homes<br />

display extra features, such as master bedroom<br />

fireplaces and high-end cab<strong>in</strong>ets, which<br />

consumers can select for an additional cost.

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