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LIST OF ILLUSTRATIONS
Figure 1 The Emergence of Contract Management……………………………..7
Figure 2 Trend of conflict intensity over project’s life cycle (Thamhain
and Wilemon, 1975 cited in Ng et al., 2007)………………………..23
Figure 3 Conflict Curve (Groton, 1997 cited in Ock and Han, 2003) …..24
Figure 4 Conflict Continuum (Lowe and Leiringer, 2006) ………………...26
Figure 5 Construction Dispute Resolution Steps (Groton, 1992 cited in
Cheung, 1999) …………………………………………………………………..29
Figure 6 The eight key business levers in the contract (Branconi and
Loch, 2003) ………………………………………………………………………35
Figure 7 General outcomes of risk allocation through disclaimer clauses
(Zaghloul, 2005) ……………………………………………………………….42
Figure 8 Types of Changes (smith, 2003) ………………………………………...47
Figure 9 Overseas business volume of TCA members in billion USA
Dollars (TCA, 2008) …………………………………………………………..64
Figure 10 The general behavior model (Wu, 2008) ……………………………70
Figure 11 The differences between the applications methods as
presented to the survey participants. ………………………………...76
Graph 1 Distribution of Respondents according to positions…………….83
Graph 2 Total number of resorted and participated companies together
with their geographical distribution…………………………………...86
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