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esults of this survey and the answers for the questions presented above (as they were derived under the scope and the limitations of the study) are disserted. Branconi and Loch (2003), marks that Project management literature treats contracts largely as a technical issue, rather than characterizing priorities like: “How is the project’s business related to the contract?” During the literature research done parallel to this study it was found that this point is true and besides the contracts it is further valid for contract management. First, the literature mostly focuses on issues that has a direct impact on project success such as contract clauses, claims, delays, resolutions of disputes. Second, the literature handles these issues in a technical manner and it mostly presents checklists or procedures to be followed by the professionals. Moreover the literature frequently investigates previously experienced cases and tries to formulize these examples in order to supply route‐maps to professionals. The literature dealing with contracts and contract management in a conceptual manner is relatively little. To clarify the implied, it can be said that the literature rather than discussing “what is the relationship between the parties”, and its place in contract and project execution, discusses contract clauses about it and what to do when a conflict arises. Before presenting the results of the survey which draws the picture of the contract management behavior of Turkish construction sector in international contracts, this study first tries to focus on the concept of the contract management as a whole, and seeks the answer for the question: “what is it?” The aim is to give the reader, the opportunity to justify the behavior after having an understanding about the topic. Those readers who would like to find the answer of the question “how to do it?” for various elements of contract management may deepen their investigation through references cited. Following this chapter, in the second chapter the concept of contract management is investigated under its three main tasks which are relationship management, the project delivery, and the administration of the contract. 8
At the third chapter contract management behavior of Turkish contactors is studied. The roots and influencing factors of this behavior such as the bureaucracy in Turkey are argued on a theoretical background in order to base a better understanding on the upcoming results of the survey. The fourth chapter introduces the survey, and its elements e.g. justification of the questions, the limitations, and the interviewing process. After they clearly informed about the research, the readers will have the power to question the results and they will have the freedom to accept or reject them. The Fifth chapter displays the results of the survey which is interviewed with 51 Turkish contractors. The pure data gathered, after processed with statistical methods and converted to more meaningful information presented and commented here to be served to readers’ knowledge. The last chapter is the conclusion of the study. The study itself is evaluated and recommendations for further research that thought to may be reasonable and valuable are noted in this very last chapter. 9
Page 1 and 2: CONTRACT MANAGEMENT BEHAVIOR OF TUR
Page 3 and 4: I hereby declare that all informati
Page 5 and 6: A survey was composed and interview
Page 7 and 8: Türk yüklenicilerin sözleşme y
Page 9 and 10: ACKNOWLEDGEMENTS I would like to th
Page 11 and 12: TABLE OF CONTENTS ABSTRACT ........
Page 13 and 14: TABLES LIST OF TABLES Table 1 Gamma
Page 15 and 16: Table 37 Cross tabulations for proj
Page 17 and 18: Graph 3 Total numbers of Turkish co
Page 19 and 20: SPSS Output 12 Gamma value for Cros
Page 21 and 22: Graph 35 Frequency of claim causes
Page 23 and 24: CHAPTER 1 INTRODUCTION “There was
Page 25 and 26: elationship of all parties to a pro
Page 27 and 28: this as given by Read et al. (2004)
Page 29: Figure 1 The Emergence of Contract
Page 33 and 34: many of the professionals do not un
Page 35 and 36: ut only the first of many. No matte
Page 37 and 38: charged to concept of contract mana
Page 39 and 40: uilding trades people (Krone, 1991)
Page 41 and 42: 1985; Dirks, 2000) and improve coor
Page 43 and 44: provision may lead to more than one
Page 45 and 46: aspirations, cultural background or
Page 47 and 48: hand conflict parties are in a tran
Page 49 and 50: 2005). Figure 4 illustrates conflic
Page 51 and 52: methods currently commonly used in
Page 53 and 54: a legal duty (cited in Ng et al., 2
Page 55 and 56: Dispute review boards are non‐bin
Page 57 and 58: Grutters (2007) perceives as the ul
Page 59 and 60: It is contractor’s duty to make s
Page 61 and 62: or the probability of occurrence of
Page 63 and 64: One way in which the contracting pa
Page 65 and 66: Wang and Chou (2003), to make risk
Page 67 and 68: Hao et al., 2008) especially in the
Page 69 and 70: Figure 8 Types of Changes (smith, 2
Page 71 and 72: date that the parties agreed upon f
Page 73 and 74: Unless the contract provides to the
Page 75 and 76: oral contracts are valid agreements
Page 77 and 78: Engineering contracts share many fe
Page 79 and 80: cited in Ilgar, 2005; Semple et al.
Page 81 and 82:
“Each party to the contract is aw
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claim process. Thus, an awareness o
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CHAPTER 3 CONTRACT MANAGEMENT IN TU
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The story for this almost continuou
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executed by less than 0,1% of contr
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Knowing that his points on bureaucr
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CHAPTER 4 METHODOLOGY It is given i
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order to achieve the success for th
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to rate impact of contract manageme
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participators of pilot interviews s
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The third section of the questionna
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this question previous studies that
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professionals notedd that faceto fa
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ecause its headquarter is not in Tu
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60 50 40 30 20 10 0 Graph 4 Numbers
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4.3. Data Analysis After the 4 mont
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Table 2 Indexing calculations Weigh
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18 16 14 12 10 8 6 4 2 0 0‐ ‐10
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with a gamma valuee of 0.462 aas gi
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Graph 12 The weighht given to aadmi
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ehaviors of individuals is characte
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elation with a gamma value of 0.850
Page 125 and 126:
5.1.1. Factors Effecting Behavior T
Page 127 and 128:
Graph 16 The imppact of Projject du
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due to sstrict or lloose enfoorceme
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Afghanistan and Iraq, which are sub
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Table 5 Country index for the Compa
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Table 6 Cross tabulations of the im
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In previous sections of the study,
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Moreover, participants, who arrange
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Graphh 22 The immpact of contract t
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SPSS Outtput 16 Gammma value for cr
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When several cross tabulations run
Page 147 and 148:
Table 9 Companies’ emphassis on c
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“When compared, which ones of the
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5.1.2. Key Factors for Success This
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Several cross tabulations were run
Page 155 and 156:
perspectives of the project at diff
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Several relations reevealed by the
Page 159 and 160:
Table 20 Cross tabulations for pre
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major factor to reduce project risk
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per clause basis. As it is a functi
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Table 25 Indexes for regular contra
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administration, which is at the hea
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5.1.2.4. Claim Process The goal of
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The strong and substantial relation
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5.1.2.5. Dispute Process The disput
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contractors. As previously stated t
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with addiitional conttract managgem
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Another important issue about appoi
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Figure 12 represents indexes of cor
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share information with parties cond
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Figure 14 Sample Anova output for c
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Figure 15 Matrixes at corporate lev
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5.3. Claim Issues This section of t
Page 191 and 192:
Addministrative Failure of Owners P
Page 193 and 194:
It can be viewed from Table 38 abov
Page 195 and 196:
elations that could not be commente
Page 197 and 198:
Table 40 Cross tabulations of confl
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Table 41 Cross tabulations of occur
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project sites. It was mentioned in
Page 203 and 204:
Graph 377 Impact off contract mmana
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applied oother methods, noteed that
Page 207 and 208:
Table 46 Success in arbitratioons,
Page 209 and 210:
SPSS Output 25 Cross tabulation bet
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progress they feel more comfortable
Page 213 and 214:
contract and at project level after
Page 215 and 216:
easons. However through literature
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management, the project delivery, a
Page 219 and 220:
conduct contract management functio
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• There are several studies focus
Page 223 and 224:
REFERENCES Abdul‐Malak, M. A. U.,
Page 225 and 226:
Ashworth, A. (2006). Contractual Pr
Page 227 and 228:
Specification for Public Works Cont
Page 229 and 230:
Claim Process Framework. Journal of
Page 231 and 232:
Easton, G. R. (1989). Construction
Page 233 and 234:
Gurdamar, S. (1980). An investigati
Page 235 and 236:
in Zaghloul, R., & Hartman, F. (200
Page 237 and 238:
Transactions On Engineering Managem
Page 239 and 240:
Mitropoulos, P., & Howell, G. (2001
Page 241 and 242:
Perry, G., & Hayes, W. (1985). Risk
Page 243 and 244:
Simplified Approach. M.Sc. Thesis,
Page 245 and 246:
Clauses On Contractor Bid Price. Ph
Page 247 and 248:
Winch, G. M. (2002). Managing const
Page 249 and 250:
APPENDIX A QUESTIONNAIRE This appen
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229
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231
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233
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235
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