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www.gotobcc.com (425) 564-2263 Business 19<br />

It’s Not What We Say It’s<br />

How We Say It! Part 1<br />

The words we use, tone of voice and body language<br />

dramatically affect how people respond to us. Communicate<br />

with confidence by learning specific ways<br />

to: get cooperation without forcing your ideas, be<br />

positive yet direct, handle annoying behavior tactfully,<br />

and learn the 12 words that “push people’s<br />

buttons.” Yields 3 PDUs. Fee: $89<br />

Item R9765 M. Ortman NORTH, V1125<br />

1 Tuesday July 9 6:00 - 9:00pm<br />

Item R9781 M. Ortman NORTH, V1104<br />

1 Thursday July 25 9:00am - noon<br />

It’s Not What We Say It’s How We<br />

Say It! Part 2: Advanced Skills<br />

Strong emotions often complicate communication.<br />

When tempers flare, verbal attacks and complaints<br />

can easily put people on the defensive. How we respond<br />

is crucial to the outcome. Navigate tense conversations<br />

with confidence drawing upon skills used<br />

in mediation and hostile negotiations. Learn and<br />

practice a powerful three - step process that quickly<br />

calms negative emotions, gets to the bottom of the<br />

real issue and transforms difficult conversations into<br />

satisfying solutions. Instructor is a certified mediator.<br />

Recommended: Part 1. Yields 3 PDUs. Fee: $89<br />

Item R9770 M. Ortman NORTH, V1102<br />

1 Tuesday July 16 6:00 - 9:00pm<br />

Item R9782 M. Ortman NORTH, V1104<br />

1 Thursday July 25 1:00 - 4:00pm<br />

Reading Body Language<br />

and Non-Verbal Signals<br />

This interactive workshop exposes the common<br />

myths about body language and shows how to read<br />

the hidden signs. Explore the messages you transmit<br />

when you walk, stand, sit, gesture, talk and think.<br />

Discover the signals you deliver at work, and know<br />

what your clothes and accessories reveal about you.<br />

Learn about body postures and the four variations<br />

in personal space. Become a better networker by<br />

understanding the territorial rules at networking<br />

events. Fee: $119<br />

Item R9776 C. Shearer NORTH, V1104<br />

1 Tuesday July 23 8:30am - 12:30pm<br />

Your Voice: a Professional Tool<br />

Whether you are presenting, interviewing, facilitating<br />

meetings or teaching you can optimize the<br />

qualities in your voice to help create your professional<br />

presence. Take your voice and speaking style<br />

to a more professional level as you improve your<br />

speaking style, the quality of your voice and how<br />

you use it to convey your message. Topics: pitch<br />

variety, breathing, projection, sound quality and vocal<br />

strength. Practice in class so you can be “pitch<br />

perfect” on the job. Fee: $149<br />

Item R9785 M. Buschmohle NORTH, V1124<br />

2 Saturdays July 20 - July 27 9:00am - noon<br />

Finance and<br />

Accounting<br />

Accounting Overview for<br />

Non-Accountants<br />

Don’t be baffled by “accounting-speak.” Whether<br />

you are a new manager or just want to understand<br />

accounting better, this course is for you! Receive<br />

a hands-on introduction to financial and managerial<br />

accounting. Learn the accounting equation,<br />

accounting techniques, budgeting, terminology,<br />

and general accounting processes. Prerequisites:<br />

Basic arithmetic skills (addition, subtraction, multiplication,<br />

division) and basic algebra skills (solve a<br />

simple arithmetic equation for one unknown). Text<br />

provided. Fee: $429<br />

Item R9780 T. McDonell NORTH, V2128<br />

6 sessions MW July 8 - July 24 6:00 - 9:00pm<br />

Business Math Refresher New!<br />

Has it been awhile since you used your math skills?<br />

Refresh them as we focus on topics such as: a review<br />

of fractions, decimals, and percentages; simple and<br />

compound interest, and consumer and business<br />

credit, sales and discounts. Relate these skills to<br />

your personal and professional life as you put this<br />

knowledge to work for you. Prerequisite: comfortable<br />

with addition, subtraction, multiplication, and<br />

division. Bring a calculator (phone app ok). Text<br />

included. Fee: $189<br />

Item R9772 R. Fraser NORTH, V1126<br />

3 sessions MW July 15 - July 22 6:00 - 8:30pm<br />

Finance for Non -<br />

Financial Managers<br />

This introduction to business finance explores financial<br />

statements and translates them into meaningful,<br />

usable information. Topics: balance sheets, cash flow<br />

and income statements, expense and trend analysis.<br />

Examine statements for return on investment (ROI),<br />

price/earnings (P/E) ratio and discuss how to perform<br />

a ratio analysis. Discuss money with ease in no<br />

time as you become more comfortable with financial<br />

matters. Prerequisites: Basic arithmetic skills (addition,<br />

subtraction, multiplication, division), and basic<br />

algebra skills (solve a simple arithmetic equation for<br />

one unknown). Recommended: Accounting Overview<br />

for Non-Accountants or equivalent knowledge.<br />

Text provided. Fee: $349<br />

Item R9808 S. Elliott NORTH, V2140<br />

4 sessions MW July 29 - Aug 7 6:00 - 9:00pm<br />

Payroll Accounting New!<br />

Payroll Accounting covers skills, procedures, and<br />

concepts necessary to calculate and process a company’s<br />

payroll. Students learn how to account for<br />

payroll transactions, prepare payroll and business<br />

tax returns, as well as understand the legal and<br />

compliance issues involved with payroll and payroll<br />

transactions. Students learn to prepare Form 941,<br />

940, and W-2 and to use a computerized payroll<br />

system. Recommended prerequisite: QuickBooks.<br />

Required text: Payroll Accounting 2013, ISBN 978 -<br />

1133962533 . Note: this is a hybrid class combining<br />

face-to-face with online learning. Fee: $376<br />

Item R9802 R. Hall MAIN, R202<br />

8 Tuesdays June 25 - Aug 13 3:00 - 5:00pm<br />

Understanding Budgets<br />

As a manager, you don’t need to know how to<br />

do high-level accounting but you do need to understand<br />

where the figures come from and what<br />

they mean. Understanding the budget process will<br />

improve your decision-making intelligence, provide<br />

product strategy analysis, and enable you to present<br />

budgets to senior management. Learn to analyze<br />

financial statements and use ratios to analyze the<br />

performance of profit centers and cost information.<br />

Text provided. Fee: $269<br />

Item R9803 T. McDonell NORTH, V2139<br />

3 Tuesdays July 30 - Aug 13 6:00 - 9:00pm<br />

Human Resources<br />

Benefit Basics<br />

Benefits are an important, but often complicated,<br />

facet of human resources; one employee’s ideal<br />

benefit package may be unattractive to another<br />

employee. Gain an understanding of the essential<br />

elements of benefits packages, including mandatory<br />

benefits and differences between voluntary and<br />

regulated benefit plans. Recommended text: Human<br />

Resource Management, 13th ed. Fee: $279<br />

Item R9812 K. Rothberg, PHR NORTH, V1102<br />

5 Mondays July 29 - Aug 26 6:00 - 9:00pm<br />

Compensation Basics<br />

Learn how to pay your employees appropriately, and<br />

motivate and retain them within budget. Explore<br />

methods to properly pay your workers in a costeffective,<br />

competitive, equitable, and legal manner.<br />

Examine compensation philosophy, strategy, and<br />

current practices including legal issues, base pay<br />

plans, incentive and sales compensation, and executive<br />

pay issues. Strategize establishment of a base<br />

compensation plan for your company. Required text:<br />

Human Resource Management, 13th ed. Fee: $279<br />

Item R9797 R. Mangini, SPHR NORTH, V1108<br />

5 Tuesdays July 9 - Aug 6 6:00 - 9:00pm<br />

Ethics and HR<br />

HR professionals regularly face complex ethical situations.<br />

In this course, examine ethical issues that are<br />

specifically related to HR practices. Through readings,<br />

mini-lectures, case studies, and lively discussions,<br />

learn to navigate the gray areas in HR so that<br />

you can “do the right thing.” Fee: $135<br />

Item R9771 J. Hopkins, JD NORTH, V1108<br />

2 Saturdays July 13 - July 20 9:00am - noon<br />

register before<br />

June 17<br />

SAVE thE $10<br />

SummEr quArtEr<br />

rEgiStrAtion fEE!

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