8 © Habia Outcome 2 Be able to pl<str<strong>on</strong>g>an</str<strong>on</strong>g> <str<strong>on</strong>g>an</str<strong>on</strong>g> <str<strong>on</strong>g>image</str<strong>on</strong>g> You c<str<strong>on</strong>g>an</str<strong>on</strong>g>: a. <str<strong>on</strong>g>Create</str<strong>on</strong>g> a mood board <str<strong>on</strong>g>based</str<strong>on</strong>g> <strong>on</strong> a <strong><strong>the</strong>me</strong> b. Outline how to identify media <str<strong>on</strong>g>image</str<strong>on</strong>g>s to create a <strong><strong>the</strong>me</strong> c. Outline <strong>the</strong> purpose of a mood board d. Outline how to present a mood board to o<strong>the</strong>rs e. Describe <strong>the</strong> c<strong>on</strong>cepts of advertising to a target audience f. Describe <strong>the</strong> sal<strong>on</strong>’s requirements for client preparati<strong>on</strong>, preparing yourself <str<strong>on</strong>g>an</str<strong>on</strong>g>d <strong>the</strong> work area *Assessor initials to be inserted if orally questi<strong>on</strong>ed. Requirements highlighted in white are assessed in <strong>the</strong> external paper. UV20499 Portfolio reference / Assessor initials*
Unit c<strong>on</strong>tent This secti<strong>on</strong> provides guid<str<strong>on</strong>g>an</str<strong>on</strong>g>ce <strong>on</strong> <strong>the</strong> recommended knowledge <str<strong>on</strong>g>an</str<strong>on</strong>g>d skills required to enable you to achieve each of <strong>the</strong> learning outcomes in this unit. Your tutor/assessor will ensure you have <strong>the</strong> opportunity to cover all of <strong>the</strong> unit c<strong>on</strong>tent. Outcome 1: Be able to create <str<strong>on</strong>g>an</str<strong>on</strong>g> <str<strong>on</strong>g>image</str<strong>on</strong>g> Professi<strong>on</strong>al communicati<strong>on</strong> in a sal<strong>on</strong> envir<strong>on</strong>ment: Try to avoid technical l<str<strong>on</strong>g>an</str<strong>on</strong>g>guage, always resp<strong>on</strong>d, c<strong>on</strong>sider clients c<strong>on</strong>fidentiality. Verbal – speaking (t<strong>on</strong>e of voice, <strong>the</strong> l<str<strong>on</strong>g>an</str<strong>on</strong>g>guage you use, how quickly <str<strong>on</strong>g>an</str<strong>on</strong>g>d clearly), questi<strong>on</strong>ing (open, closed, probing). N<strong>on</strong>-verbal – body l<str<strong>on</strong>g>an</str<strong>on</strong>g>guage, positive attitude (your posture, facial expressi<strong>on</strong>s, h<str<strong>on</strong>g>an</str<strong>on</strong>g>d gestures, <strong>the</strong> dist<str<strong>on</strong>g>an</str<strong>on</strong>g>ce you st<str<strong>on</strong>g>an</str<strong>on</strong>g>d), listening (be patient, try to underst<str<strong>on</strong>g>an</str<strong>on</strong>g>d). Written – visual aids, magazines, client records. Behave professi<strong>on</strong>ally in a sal<strong>on</strong> envir<strong>on</strong>ment: Follow health <str<strong>on</strong>g>an</str<strong>on</strong>g>d safety practice <str<strong>on</strong>g>an</str<strong>on</strong>g>d procedure, sal<strong>on</strong> code of c<strong>on</strong>duct, respect o<strong>the</strong>rs, value client(s), co-operate with o<strong>the</strong>rs (be sympa<strong>the</strong>tic, fair, not aggressive), use appropriate l<str<strong>on</strong>g>an</str<strong>on</strong>g>guage, avoid gossip, maintain c<strong>on</strong>fidentiality, polite/cheerful <str<strong>on</strong>g>an</str<strong>on</strong>g>d friendly m<str<strong>on</strong>g>an</str<strong>on</strong>g>ner, friendly facial expressi<strong>on</strong>s, open body l<str<strong>on</strong>g>an</str<strong>on</strong>g>guage, positive attitude, eye c<strong>on</strong>tact, sensible behaviour, team work, pride in work, punctuality, employer <str<strong>on</strong>g>an</str<strong>on</strong>g>d client loyalty. R<str<strong>on</strong>g>an</str<strong>on</strong>g>ge of suitable services for clients: Women’s services – c<strong>on</strong>sultati<strong>on</strong>, shampooing, c<strong>on</strong>diti<strong>on</strong>ing treatments, cutting, colouring, perming, <strong>hair</strong> extensi<strong>on</strong>s, colour correcti<strong>on</strong>, blow drying, setting, styling <str<strong>on</strong>g>an</str<strong>on</strong>g>d dressing. Men’s services – c<strong>on</strong>sultati<strong>on</strong>, <strong>hair</strong> cut, facial <strong>hair</strong> cutting, shaving, styling, colouring, plaiting, perming, <strong>hair</strong> extensi<strong>on</strong>s, colour correcti<strong>on</strong>. Beauty treatments – c<strong>on</strong>sultati<strong>on</strong>, massage including holistic, aroma<strong>the</strong>rapy, Indi<str<strong>on</strong>g>an</str<strong>on</strong>g> head, reflexology, half/full body, t<str<strong>on</strong>g>an</str<strong>on</strong>g>ning, make-up, m<str<strong>on</strong>g>an</str<strong>on</strong>g>icure, pedicure, facials, electrolysis, waxing. Technical skills used to create <str<strong>on</strong>g>an</str<strong>on</strong>g> <str<strong>on</strong>g>image</str<strong>on</strong>g>: Hairdressing Shampooing <str<strong>on</strong>g>an</str<strong>on</strong>g>d c<strong>on</strong>diti<strong>on</strong>ing – normal, dry, oily, chemically treated, damaged, d<str<strong>on</strong>g>an</str<strong>on</strong>g>druff, surface, penetrating, scalp, leave in. Cutting – uniform layer, <strong>on</strong>e length, short graduati<strong>on</strong>, l<strong>on</strong>g graduati<strong>on</strong>. Shaving <str<strong>on</strong>g>an</str<strong>on</strong>g>d beard cutting – trim, reshape, moustache, beard, full shave. Setting – brick, directi<strong>on</strong>al, wet, dry, finger waves, pin-curls. Blow-drying – finger dry, curling, straightening <str<strong>on</strong>g>an</str<strong>on</strong>g>d smoothing, body. Colouring – semi, full head quasi, full head perm<str<strong>on</strong>g>an</str<strong>on</strong>g>ent, re-growth, woven, pulled through. Perming – brick, directi<strong>on</strong>al, ‘9’ secti<strong>on</strong>. Hair up – plaiting, rolls, pleat. Beauty Skin care – full facial, express facial, prescriptive facial. Waxing – body, leg, arm, facial, intimate waxing. UV20499 9
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