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The Power of Promotional Products: - Advertising Specialty Institute

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<strong>The</strong> <strong>Power</strong> <strong>of</strong> <strong>Promotional</strong><br />

<strong>Products</strong>:<br />

<strong>Advertising</strong> Specialties<br />

Impressions Study<br />

Moderator: Natalie Townes, ASI Pr<strong>of</strong>essional Development<br />

1


Panelists for<br />

“Prove to Your Clients That <strong>Promotional</strong> <strong>Products</strong> Work”<br />

Michael Crawford, Principal,<br />

Crawford Creative Group, a multiservice<br />

agency, which includes<br />

promotional products as its core<br />

media. Michael also teaches visual<br />

communications, marketing, sales<br />

and advertising design at local<br />

colleges and high schools. Michael<br />

is also an award-winning graphic<br />

designer and consultant and<br />

frequent speaker at ASI Shows.<br />

Lisa Leitch, Sales Trainer Teneo<br />

Results As a former national<br />

advertising manager, Lisa Leitch<br />

understands the client and buyer's<br />

perspective. As a multi-million dollar<br />

salesperson & VP <strong>of</strong> sales for one <strong>of</strong><br />

the largest Canadian promotional<br />

distributors, she uses her experience<br />

to help distributors accelerate sales<br />

performance and differentiate<br />

themselves as promotional experts.<br />

Jo-an Lantz, Geiger’s Executive<br />

Vice President& Board Member<br />

Jo-an is a former ASI International<br />

Person <strong>of</strong> the Year (2004), and a<br />

member <strong>of</strong> ASI <strong>Power</strong> 50. She<br />

represents Geiger in WAGE (World<br />

<strong>Advertising</strong> Gift Exchange), an<br />

organization with 26 members from<br />

25 different countries. Jo-an has<br />

served a variety <strong>of</strong> different industry<br />

groups and associations.<br />

Melinda Ligos, ASI Magazine’s<br />

Editor-in-Chief Before joining<br />

ASI, Melinda spent more than 13<br />

years at Nielsen Media in New<br />

York, overseeing a group <strong>of</strong><br />

business-focused magazines that<br />

included Sales & Marketing<br />

Management magazine. Under her<br />

leadership, ASI magazines have<br />

been honored with two Neal<br />

Awards from American Business<br />

Media and six FOLIO awards.<br />

2


A Groundbreaking Research Study<br />

From ASI<br />

We’ll Reveal. . .<br />

• Statistics showing how advertising<br />

specialties influence end-users’ buying<br />

decisions<br />

• <strong>Power</strong>ful numbers that illustrate the staying<br />

power and number <strong>of</strong> impressions <strong>of</strong> popular<br />

advertising specialties<br />

• <strong>The</strong> Cost Per Impression <strong>of</strong> advertising<br />

specialties compared with other popular<br />

advertising media<br />

3


Survey Methodology<br />

•<br />

•<br />

•<br />

A team <strong>of</strong> interviewers surveyed<br />

businesspeople in four metro areas: New<br />

York, Chicago, Los Angeles & Philadelphia<br />

An online survey to additional end-users<br />

augmented the in-person survey<br />

618 completed surveys in all<br />

4


You Will Leave With. . .<br />

•<br />

•<br />

•<br />

Solid ammunition to overcome 12 common end-buyer<br />

objections<br />

Your own personal copy <strong>of</strong> the study which can be<br />

downloaded at www.asicentral.com/study<br />

Techniques for using this valuable research to<br />

– Reach new customers<br />

– Increase sales with existing customers<br />

– Firmly position promotional products as the most cost<br />

effective advertising medium in the minds <strong>of</strong> your<br />

clients<br />

5


Objection 1<br />

“Why should I put my logo on a pen or<br />

keychain? Nobody remembers the name <strong>of</strong><br />

the company that advertises on those<br />

tchotchkhes.”<br />

6


Solution 1—End-Users Remember the<br />

Brands on the Items <strong>The</strong>y’ve Received<br />

7


Objection 2<br />

“Is someone really going to change their<br />

opinion <strong>of</strong> me just because I sent them a<br />

pen? I doubt it.”<br />

8


Solution 2—42% <strong>of</strong> end-users have a<br />

MORE favorable impression <strong>of</strong> an<br />

advertiser after receiving the item<br />

9


Objection 3<br />

“Sure, my client is going to love to take the<br />

free stuff I give him. But that won’t make<br />

him any more likely to do business with<br />

me.”<br />

10


Solution 3—Nearly 25% <strong>of</strong> end-users are<br />

MORE LIKELY to do business with the<br />

advertiser on the items they receive<br />

11


Objection 4<br />

“Say I use a promotional product in a direct<br />

mail campaign. What assurances do I have<br />

that I’ll ever hear from the prospect again?”<br />

12


Solution 4—Most end-users have done<br />

business with the advertiser AFTER<br />

RECEIVING the item<br />

13


Objection 5<br />

“I bet nobody really holds onto a promotional<br />

pen. <strong>The</strong>y probably go right in the trash.”<br />

14


Solution 5—Writing Instruments Are <strong>The</strong><br />

Most-Recalled <strong>Promotional</strong> Item<br />

15


Objection 6<br />

“Other than maybe a T-shirt, my guess is that<br />

clients aren’t going to keep anything I give<br />

them.”<br />

16


Solution 6—<strong>The</strong> Typical <strong>Promotional</strong><br />

Product is Kept for 7 Months<br />

17


Objection 7<br />

“Unless a promotional product is super highend,<br />

which I can’t afford, or really attractive,<br />

nobody’s going to want to keep it.”<br />

18


Solution 7—End-users keep items<br />

that are USEFUL<br />

19


Objection 8<br />

“Why should I waste my money on a tote bag?<br />

It probably only gets used one or twice at<br />

most – maybe some guy will grab it to wipe<br />

<strong>of</strong>f his windshield or something.”<br />

20


Solution 8—Bags are the most<br />

frequently used apparel item<br />

21


Objection 9<br />

“I need an advertising mechanism that will be<br />

in front <strong>of</strong> my prospects every day – that’s<br />

why I advertise in my local newspaper. Your<br />

products won’t do that for me.”<br />

22


Solution 9—Many <strong>Advertising</strong> Specialties<br />

Are Used Every Day<br />

23


Objection 10<br />

“I need to invest my money in media that<br />

delivers real impressions. Now if you could<br />

show me how many impressions I’d get from<br />

a promotional product, I might consider<br />

buying one. But you can’t do that, can you?”<br />

24


Solution 10—<strong>Promotional</strong> <strong>Products</strong> Deliver<br />

Significant Numbers <strong>of</strong> Impressions<br />

25


Objection 11<br />

“Money is tight right now. I’d love to buy<br />

something from you but I just can’t afford<br />

promotional products.”<br />

26


Solution 11-<strong>The</strong> Cost-Per-Impression<br />

<strong>of</strong> <strong>Advertising</strong> Specialties is a Fraction<br />

<strong>of</strong> a Cent<br />

27


Objection 12<br />

“I’d rather put my marketing dollars into<br />

television ads. <strong>The</strong>y’re much more costeffective<br />

because they have a wider reach.”<br />

28


Solution 12—<strong>Advertising</strong> Specialties<br />

Deliver a Better CPI Than Virtually Any<br />

Other Media<br />

29


Cheat Sheet<br />

(Give This To Your Reps!)<br />

•<br />

•<br />

•<br />

•<br />

•<br />

84% <strong>of</strong> end-users can name the advertisers<br />

on the items they receive<br />

62% have done business with the advertiser<br />

AFTER receiving the item<br />

End-users keep products for 7 months<br />

<strong>The</strong> average cost-per-impression <strong>of</strong> a<br />

promotional product = $0.004<br />

<strong>The</strong> CPI for advertising specialties beats all<br />

forms <strong>of</strong> media (except billboards)<br />

30


Educating the<br />

Industry and End-Buyers<br />

•<br />

•<br />

•<br />

•<br />

•<br />

You’ll find coverage <strong>of</strong> the study results in all<br />

7 ASI magazines and on ASI Radio<br />

Results are available on<br />

www.asicentral.com/research<br />

ASI will conduct a Public Relations campaign<br />

in general business media<br />

Educational seminars at 2009 ASI Shows<br />

Presentation for end-buyers for distributors<br />

31


Thanks for attending!<br />

•<br />

•<br />

•<br />

•<br />

Send your questions to asieducation@asicentral.com.<br />

Thanks to our esteemed panel…<br />

Michael, Jo-an, Lisa and Melinda<br />

Invite your salespeople to listen to this webinar at<br />

www.ASICentral.com/webinars beginning next week<br />

Join us Tuesday, Dec. 9 at 2 pm Eastern for<br />

“Become a Master at Selling Apparel Programs”<br />

where you’ll get a sneak peek at the hottest<br />

wearables and fashion trends for 2009 as well as tips<br />

for selling the latest looks and hot new imprinting<br />

techniques.<br />

32

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