Trend Micro Worry-Free Business Security Advanced Installation ...

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Contents Silent Installation Walkthrough .................................................................. 3-34 Verifying the Installation ............................................................................. 3-35 Installing the Trend Micro Worry-Free Remote Manager Agent ............................................................... 3-36 Chapter 4: Upgrading and Migrating Upgrading from a Previous Version ............................................................ 4-2 Supported Upgrades .................................................................................. 4-2 Unsupported Upgrades ............................................................................. 4-2 Upgrading Best Practices ............................................................................... 4-3 Upgrading Walkthrough ................................................................................ 4-3 Migrating from Other Antivirus Applications ............................................ 4-4 Migrating from Trend Micro Anti-Spyware ........................................... 4-4 Migrating from Other Antivirus Applications ....................................... 4-5 Upgrading the Client/Server Security Agent .............................................. 4-9 Preventing Upgrade for Selected Clients ................................................ 4-9 Chapter 5: Getting Started Accessing the Web Console .......................................................................... 5-2 Live Status ........................................................................................................ 5-6 Viewing Security Settings ............................................................................. 5-10 Chapter 6: Managing Basic Security Settings Options for Desktop and Server Groups ................................................... 6-2 About Scan Types ........................................................................................... 6-3 Configuring Real-time Scan ........................................................................... 6-5 Managing the Firewall .................................................................................... 6-8 Intrusion Detection System .................................................................... 6-10 Stateful Inspection ................................................................................... 6-12 Configuring the Firewall ......................................................................... 6-12 v
Trend Micro Worry-Free Business Security Advanced 6.0 Installation Guide vi Using Web Reputation .................................................................................6-16 Configuring Web Reputation .................................................................6-17 Configuring URL Filtering ...........................................................................6-18 Using Behavior Monitoring .........................................................................6-19 Configuring Behavior Monitoring .........................................................6-22 TrendSecure ...................................................................................................6-24 Configuring TrendSecure ........................................................................6-25 Managing POP3 Mail Scan ..........................................................................6-26 Configuring Mail Scan .............................................................................6-27 Client Privileges .............................................................................................6-28 Managing the Quarantine .............................................................................6-31 Appendix A: Troubleshooting and Frequently Asked Questions Troubleshooting .............................................................................................A-2 Unable to Replicate Messaging Security Agent Settings ......................A-9 Frequently Asked Questions (FAQs) ........................................................A-11 Where Can I Find My Activation Code and Registration Key? .......A-11 Registration ...............................................................................................A-12 Installation, Upgrade, and Compatibility .............................................A-12 How Can I Recover a Lost or Forgotten Password? .........................A-13 Intuit Software Protection .....................................................................A-13 Configuring Settings ................................................................................A-13 Do I Have the Latest Pattern File or Service Pack? ..........................A-15 Smart Scan ................................................................................................A-16 Known Issues ...............................................................................................A-17
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