Neighbourhood Nuisance and ASB Leaflet .pdf - Durham County ...

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Durham City Homes – Our Promise to You “To provide affordable, modern housing and excellent housing services in neighbourhoods that are clean, green and safe and that people want to live in.” We aim to deliver: 4 Excellent Services 4 Modern Homes 4 Communities and Places that People are Proud of. Our Values: Pride in where we live and work Respect for each other, our differences and what we all contribute Investing in homes, communities and people Valuing our customers, our staff and our partners Inclusion of customers, staff and partners in what we do and how we do it Listening and learning from customers, each other and from excellence elsewhere Equality of access and reflecting diversity in what we deliver Green, energy efficient and sustainable Efficient, value for money service delivery. We believe it’s a PRIVILEGE to work with and for tenants in Durham City. 2 Neighbour Nuisance & Anti-Social Behaviour
Everyone is entitled to enjoy their own lifestyle, as long as this doesn’t affect other people’s quality of life. Unfortunately, there are a minority of people in our communities whose behaviour can have a detrimental effect on the lives of others. This leaflet tells you what to do if your neighbour is a Durham City Homes tenant, and their behaviour (or the behaviour of their family, visitors or animals) is affecting your enjoyment of your home and your community. Altogether better council housing in Durham City 3
Page 1: Neighbour Nuisance & Anti-Social Be
Page 5 and 6: How to report anti-social behaviour
Page 7 and 8: How will my report be dealt with? F
Page 9 and 10: Confidentiality Our staff understan
Page 11 and 12: Useful contacts If you are sufferin

Neighbourhood Nuisance and ASB Leaflet .pdf - Durham County ...

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