Neighbourhood Nuisance and ASB Leaflet .pdf - Durham County ...
Neighbourhood Nuisance and ASB Leaflet .pdf - Durham County ...
Neighbourhood Nuisance and ASB Leaflet .pdf - Durham County ...
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How to report anti-social behaviour<br />
If you want to report nuisance or anti-social behaviour by a <strong>Durham</strong><br />
City Homes tenant, you can contact us in the following ways:<br />
4 Telephoning us on freephone 0800 068 0013 (from a l<strong>and</strong>line) or<br />
0191 3018470 between 8.30am <strong>and</strong> 5pm Monday to Thursday, <strong>and</strong><br />
8.30am to 4.30pm on a Friday.<br />
4 In person at <strong>Durham</strong> <strong>County</strong> Council Customer Access Point:<br />
l Millennium Place, <strong>Durham</strong>, DH1 1WA.<br />
4 In person or writing to <strong>Durham</strong> City Homes – For <strong>Durham</strong> City<br />
council housing related matters only:<br />
l <strong>Durham</strong> City Homes<br />
Lumley House<br />
Whitfield Court<br />
St John’s Road<br />
Meadowfield Industrial Estate<br />
<strong>Durham</strong><br />
DH7 8XL<br />
4 E-mail us on durhamcityhomesasb@durham.gov.uk<br />
A member of staff will contact you within:<br />
4 24 hours for high priority cases e.g. hate crime or domestic violence<br />
4 3 working days for all other cases.<br />
If you want to make a report <strong>and</strong> you are unsure whether your<br />
neighbour is a <strong>Durham</strong> City Homes tenant, a tenant of another<br />
l<strong>and</strong>lord, or an owner occupier, please contact us for further advice <strong>and</strong><br />
assistance or refer to the ‘Useful Contacts’ at the end of this leaflet.<br />
Altogether better council housing in <strong>Durham</strong> City<br />
5
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