Layout 1 - Charlotte-Mecklenburg County

A DECADE OF ACCOMPLISHMENTS
While this is an annual report, we wanted
to share how investment in the half-cent
sales tax over the last ten years has
benefitted the community and provided
greater connectivity for the region.
In addition to a 75 percent increase in
routes, the sales tax has allowed us to
expand service hours and frequency. Now
riders can access that information at any
stop. CATS has installed eye-level displays
at its 3400 stops, which tell citizens the
previous major timepoint listed on the
route schedule. We’ve improved safety
and reliability, particularly for the disabled
community. All CATS vehicles are now
wheelchair-accessible, providing citizens
with secure, dependable transportation
and freedom of mobility.
Customer amenities have significantly increased throughout the system. Clean, comfortable community transit centers have
been added in the Beatties Ford, Eastland and SouthPark areas. CATS has increased the number of shelters, system-wide to
300. We also took care to ensure those shelters fit in to the fabric of the community and included public art. CATS installed
variable message signage at Sprinter stops and park and ride lots. And, citizens can now ride their bikes to a stop and take
them on a vehicle. The majority of CATS buses and all LYNX trains are equipped with bike racks giving customers the ability
to “rack and ride.”
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