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24 Hospital Accreditation <strong>KCE</strong> reports 70<br />

This in turn should play in favour of the eventual care received by the patient. The<br />

reasons why the existing accreditation programmes have (yet) not integrated outcome<br />

standards seem many-fold:<br />

• Accreditation is not a single defined intervention 26 : Impact on the<br />

outcomes is not merely related to the actions of the hospital but also<br />

a result of the interactions with other actors<br />

• Stakeholders rarely agree on the intended outcomes 27 : and as long as<br />

the causal relationship between accreditation programmes is not<br />

proven it will be ‘easier’ to include process indicators in the standards<br />

• The respective authorities in the Member States do not formally<br />

engage in an evaluation of the respective accreditation programmes in<br />

place (except for NHS QIS and Healthcare Commission, who have<br />

evaluations underway), meaning that apparently there is belief that the<br />

creation of quality dynamics at hospital level, resulting in optimization<br />

of processes & procedures, modified organisation structures and<br />

creation of a quality culture, does inevitably lead to improved<br />

outcomes.<br />

As far as (scientific) comparative analyses were launched to evaluate established<br />

programmes of their outcome impact, the lack of evidence is confirmed and/or the<br />

evaluations have not used comparable methods to permit synthesis 20 .<br />

The experience of the last decade shows that accreditation has been a valuable means<br />

for quality improvement dynamics in many settings. Yet, as mentioned no link between<br />

outcomes and accreditation programmes can be proven and the International survey did<br />

not shed any additional light either. The effectiveness of an accreditation programme, as<br />

well as its affordability and whether it will be sustainable, depends on many variable<br />

factors (regulation, incentives, perception,…) of the specific healthcare environment of<br />

the country or organisation involved. It also depends on the kind of programme, and<br />

how it is implemented 4 .<br />

To conclude, despite the amount of time and money spent on hospital accreditation<br />

programmes, there is relatively little research into the cost effectiveness of these<br />

schemes, and therefore still no proof of improved outcomes as a (direct) link to<br />

programmes implemented. Based on the articles included in the literature study, with a<br />

focus on the JCAHO experience, it could be stated however, that accreditation has<br />

been a valuable means for quality improvement dynamics in many hospitals.<br />

Key points<br />

• No evidence was found for a positive causal relation between<br />

accreditation and outcome<br />

• Accreditation programs focus importantly on structure and<br />

organisational processes with less importance given to clinical outcome<br />

indicators<br />

• A model based approach to study the relation between accreditation and<br />

outcome should be defined<br />

• Accreditation may initiate a quality improvement dynamic in an<br />

organization

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