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Bahrain - What is GIS

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<strong>Bahrain</strong> Role of contractual arrangements in improving health system performance<br />

Developing the private sector.<br />

Utilization of economies of scale enjoyed by the contractor (maintenance of<br />

equipment).<br />

Avoiding investment in expensive tools and diagnostic equipment.<br />

Access to highly skilled personnel (especially in information technology) without<br />

employing them.<br />

In the case of cleaning of hospitals, health centres and other facilities, the<br />

Min<strong>is</strong>try had experienced problems in superv<strong>is</strong>ing the cleaning of its facilities, which<br />

resulted in deterioration in quality. With 20 health centres spread across the country, it<br />

was very difficult to closely superv<strong>is</strong>e the cleaning without putting a foreman in each<br />

health centre. Absentee<strong>is</strong>m was another major factor which prompted the Min<strong>is</strong>try to<br />

look for contracting alternatives. At the time when cleaning was contracted out, it was<br />

less expensive to use contractors, as they had access to the expatriate workforce. Th<strong>is</strong><br />

has now changed as new regulations require contractors to employ only <strong>Bahrain</strong><strong>is</strong> and<br />

to pay them a minimum wage. Th<strong>is</strong> has resulted in an enormous increase in the<br />

contract cost (an increase of between 150% and 200%).<br />

In the case of maintenance of equipment, the maintenance of highly specialized<br />

equipment <strong>is</strong> contracted out because the repair and maintenance requires expensive<br />

tools and software and highly skilled personnel. Employing such personnel <strong>is</strong> not<br />

economical. Maintenance of computer networks, hardware and software has also been<br />

contracted-out for similar reasons. Similarly, in the case of medical waste d<strong>is</strong>posal, the<br />

old incinerator needed replacement and the amount required for a new incinerator was<br />

substantial. It was therefore decided to contract out th<strong>is</strong> service. The Min<strong>is</strong>try has a<br />

10-year contract.<br />

In the case of vehicles, the Min<strong>is</strong>try used to buy vehicles from the private sector.<br />

However, high maintenance and repair costs and frequent breakdowns resulted in the<br />

Government changing its policy. It was decided that all the Min<strong>is</strong>tries would lease<br />

vehicles from the private sector. The contractor has to maintain and service the<br />

vehicles and provide replacement vehicles when a vehicle <strong>is</strong> out of service. Th<strong>is</strong> has<br />

removed a significant financial burden from the Min<strong>is</strong>try. The Min<strong>is</strong>try has secured<br />

better rates by offering longer contracts.<br />

Quality of contract design<br />

Poorly specified contracts, particularly with respect to quality, were found in<br />

virtually all cases analysed in a 1998 study on contracting in the health sector [2]. The<br />

various contracts signed by the Min<strong>is</strong>try of Health were generally designed very well<br />

and contained standard and specific clauses in consultation with legal experts from the<br />

Min<strong>is</strong>try and Finance and National Economy.<br />

Contract legal framework. The legal framework <strong>is</strong> quite strong and robust enough to<br />

facilitate contracting between the public and private sectors. All the contracts<br />

contain on the governing law and on arbitration clauses.<br />

3

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