CE033-Corrective Actions Found On PM - Clinical Engineering ...

POLICY AND PROCEDURE MANUAL
DUKE UNIVERSITY HEALTH SYSTEM
Clinical Engineering Policy CE-33
Corrective Actions Found On PM
iv) The technician should return the unit to service.
v) The technician should open a corrective work order with an A10 problem code (Found on
PM) for eventual follow-up action when the device is available, take appropriate actions to
complete the request and use an appropriate B code to complete the corrective request.
c) If a problem is determined to be more than minor and the preventive maintenance procedure can
not be completed, the technician should complete the following steps: (Example: the flow control
module on a mechanical ventilator is damaged)
i) The technician should open a corrective work order with an A10 problem code (Found on
PM) and reference the preventive work request number in the PROBLEM DESCRIPTION
FIELD.
ii) The technician should complete the preventive maintenance work order with a B40 code and
must reference the corrective work order number.
iii) Upon completion of the corrective action, the technician must resume the preventive
maintenance procedure, document in the repair description field that a preventive
maintenance procedure was completed and then complete the corrective work request with an
appropriate B code.
iv) The technician should affix an updated maintenance sticker on the device with the
appropriate PM box marked. (Please note: the done date will be the date the PM work
request documentation is completed in the work order system. For example, a PM work
request was completed in October and the CM work request was opened with the A10
problem code and carried over into November. The PM sticker should reflect the October
date coinciding with the PM work order. The Due Date should reflect the next due date based
upon the last due month and the appropriate interval for the device. The technician will
complete the CM work order with the appropriate repair code and document the date the CM
work was done.
v) The technician should return the device to service.
Reviewed: November 2001, January 2004, January 2007, January 2010, February 2013
Revised: November 1999, January 2007
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