OCEAN FREIGHT OPERATIONS PROCEDURE 2007 - Aramex

MS SUZETTE BLAKE - OPERATIONS - suzette.blake@aramex.com
SERVICE INFORMATION-:
COLLECT - YES, ACCEPTABLE.
COD - YES, ACCEPTABLE.
FREE DOMICILE - CHECK WITH DESTINATION.
AIR-SEA SHIPMENTS – ACCEPTED.
IF NOT DESTINATION SOLD TRAFFIC, AND THE CONSIGNEE DOES NOT HAVE AN ACCOUNT NUMBER, HOLD
FREIGHT AT ORIGIN AND CHECK WITH DESTINATION TO CONFIRM THEY WILL BE ABLE TO
COLLECT CHARGES. BE SURE TO INCLUDE ALL SHIPMENT DETAILS INCLUDING, SHIPPER, CONSIGNEE NAME,
ADDRESS AND TELEPHONE NUMBERS, PIECES, WEIGHT, CUBIC MEASUREMENT OR CONTAINER SIZE, COMMODITY
DESCRIPTION AND INVOICE VALUE.
CONTACT DESTINATION TO SEE IF FREE DOMICILE IS AVAILABLE FOR YOUR PARTICULAR SHIPMENT. YOU MUST
PROVIDE ALL OF THE FOLLOWING INFORMATION :
COMMODITY DESCRIPTION, PIECES, WEIGHT, CUBIC MEASUREMENT OR CONTAINER SIZE, INVOICE VALUE AND
COMPLETE CONSIGNEE NAME, ADDRESS AND TELEPHONE NUMBERS.
GATEWAYS : TORONTO, VANCOUVER, CALGARY, WINNIPEG, HALIFAX
-MASTER BILLS OF LADING TO BE CONSIGNED TO :
ARAMEX CANADA INC,
5925 AIRPORT ROAD, SUITE 200,
MISSISAUGA, ON, CA L4V 1 W1.
TEL # : 00 (905) 405 6261
FAX # : 00 (905) 405 6263
-HOUSE BILLS OF LADING TO BE CONSIGNED TO :
ULTIMATE CONSIGNEE SHOWING FULL ADDRESS & TELEPHONE NUMBERS.
(HOUSE BILLS OF LADING NEVER TO BE ADDRESSED FROM OR TO ARAMEX)
ANY SHIPMENTS TO THE ABOVE MENTIONED CITIES MUST BE TERMINATED TO FINAL DESTINATION (in
example .. YYZ / YYC / YVR / YHZ / YEG / YOW), BUT THE MASTER BILLS OF LADING MUST BE
CONSIGNED AS REQUESTED ABOVE (in example .. ARAMEX CANADA INC).
ADVANCED COMMERCIAL INFORMATION (ACI), MUST BE SUBMITTED THROUGH THE CARRIER FOR
ALL FREIGHT SHIPMENTS. FAILURE TO SUBMIT ACI WILL RESULT IN MONETARY PENALTIES WITH
CANADA CUSTOMS. PENALTIES CAN RANGE FROM $100-$10,000 DEPENDING ON THE NUMBER OF
DISCREPANT TRANSACTIONS HANDLED BY ARAMEX.
APPROVAL REQUIRED FOR PERSONAL EFFECTS SHIPMENTS BEFORE SENDING TO CANADIAN
DESTINATIONS.
-PRE-ALERTS : PRE-ALERT – IS A MUST FOR ALL SHIPMENTS.
PRE-ALERT NEEDS TO BE SENT BY E-MAIL TO : Jaime.cruz@aramex.com / suzette.blake@aramex.com
OR VIA FAX # : 00 905 405 6263.
DOCUMENTATION REQUIRED-:
-HOUSE B/L - ORIGINALS.
-MASTER B/L - ORIGINALS.
-COMMERCIAL INVOICE - ORIGINAL.
SHIPPER MUST PREPARE, FOR EACH AND EVERY SHIPMENT, IN ENGLISH, EITHER A CANADA CUSTOMS
INVOICE OR A COMMERCIAL INVOICE WHICH INDICATES HS CODES, COUNTRY OF ORIGIN, VALUE,
CURRENCY AND DESCRIPTION OF GOODS. PACKING LIST AND CERTIFICATE OF ORIGIN (for
countries that have preferential treatment) WOULD ALSO BE PREFERRED.
FAILURE TO PROVIDE THESE DOCUMENTS COULD RESULT IN DELAYS IN CUSTOMS CLEARANCE,
STORAGE, INSPECTION FEES AND FINES WHICH WILL BE CHARGED TO THE ORIGIN STATION IF
CONSIGNEE REFUSES TO PAY THESE CHARGES.
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