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Giving Effective Presentations Learner Development Unit - UniHub

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<strong>Giving</strong> <strong>Effective</strong> <strong>Presentations</strong><br />

<strong>Learner</strong> <strong>Development</strong> <strong>Unit</strong>


Aims<br />

• Ri Raise awareness of f what htconstitutes tit t an<br />

effective presentation<br />

p<br />

• Discuss how to prepare good visual aids<br />

• Discuss how to deal with questions<br />

• Discuss using your voice effectively<br />

• [Give opportunity to practise presenting]<br />

• AOB


Important Characteristics<br />

of f P<strong>Presentations</strong> t ti<br />

• Clear speaker↔audience roles<br />

• Audience can’t clarify meanings<br />

• Pre‐planned speaking [cf. ‘usual’<br />

speaking]<br />

• Needs structure; aims; engagement<br />

• Extended length of speaking turn<br />

• Needs language to help audience follow<br />

• Requires careful planning<br />

• Demands d skilful klf ldl delivery


‘Typical’ Speaking ≠ Presenting …<br />

• ‘Typical’ Typical Speaking …<br />

• Listener is actively involved –s/he can easily clarify<br />

speaker’s meanings, ideas, links between ideas<br />

• Li Listener t is i actively ti l iinvolved l d– speaker k can constantly t tl<br />

notice / monitor their comprehension / understanding<br />

• Context is explicitly p yshared – links between points, p , ideas<br />

etc are obvious & apparent [if not, see above!]<br />

• Speaking in a Presentation …<br />

• Listener i is i less l directly di l involved i l d – s/he /h cannot<br />

interrupt to clarify presenter’s meanings, ideas etc …<br />

• Listener is ‘distant’ distant – presenter has less ways of<br />

monitoring listeners’ interpretation of text …<br />

• Context is not shared – links between speaker’s points,<br />

ideas etc may not be as obvious & apparent as the<br />

presenter thinks [and if not, see above!]


Plus …<br />

• Language is a very slippery phenomenon<br />

• Think of all those “communication problems” you’ve<br />

had with loved ones<br />

• Think of all those times when you can’t believe that<br />

someone can’t get your point – is the world mad? Or<br />

is your point maybe in fact perhaps not quite as clear<br />

as you, the h thinker, h k think h kit<br />

is … ?<br />

• Think how people p p sometimes even deliberately y<br />

twist your meanings … it’s very easy to do …<br />

• Think of politicians, politicians lawyers etc


Implications …<br />

• You need to be very very VERY direct & explicit about your<br />

meanings, directions, links etc<br />

• Powerful & decisive introductions<br />

• Clear transitions [pauses + explicit language]<br />

• Clear signalling [at the ends & beginnings of different<br />

sections]<br />

• Always be wise to how people *might* be able to interpret<br />

your points … some potential interpretations may not<br />

match your intended interpretations<br />

• A street‐wise street wise approach is essential


Things to avoid<br />

1) Helping Audience<br />

• No explicitly l l stated d AIMS<br />

• No introduction of content<br />

• No introduction of structure<br />

• NNo outlining tli i of f scope [ [areas tto bbe covered] d]<br />

• Disorganised g content<br />

• No clear signalling of topic changes<br />

• Abrupt finish & no offers to take questions


Things to avoid<br />

2) Delivery<br />

• Reading aloud<br />

• Mumbling g<br />

• Monotonous delivery<br />

• Speaking very quickly<br />

• No eye contact with audience<br />

• No gestures<br />

• <strong>Giving</strong> dense / difficult information without any<br />

explanation l ti<br />

• Hands in pocket


Things to avoid<br />

3) Manners M<br />

• no greetings<br />

• no visual aids / unclear visual aids<br />

• use of language which audience will not understand<br />

• inadequate preparation<br />

• very dense information<br />

• turning your back to the audience<br />

• not talking about the topic<br />

• not sticking to time<br />

• abrupt finish<br />

• no offers to take questions


Things to do when<br />

presenting 1) ...<br />

• Outline AIMS in intro (i.e. (i e your thesis)<br />

• Outline main points p / topical p areas in intro<br />

• Highlight scope & perspective & focus in intro<br />

• Remember b the h llimitations of f the h human h brain b<br />

• Outline sections before + after saying them<br />

• Summarise frequently to help audience see<br />

your argument & how h iit fi fits together h<br />

• Make sure to return to your main thesis at<br />

Make sure to return to your main thesis at<br />

the end & finish conclusively


Things to do<br />

when presenting 2) ...<br />

• Pl Plan carefully f ll but b td don’t ’tread d aloud l d<br />

• Speak p clearly y & articulately y & with verve<br />

• Remember your audience are there – look<br />

at them!<br />

• Use your hands / arms to help get your<br />

ideas across [and of course your voice!]<br />

• Explain things which need explaining<br />

• Keep hands out of pockets?


Speaking to Persuade<br />

Preparation<br />

Organisation<br />

• Identify your purpose • ? Catchy opening?<br />

• Be clear what your talk • Clear statement of aims<br />

is / not about • Overview of whole talk<br />

• Analyse audience • [The talk itself]<br />

expectations etc • Summary of f main points<br />

• Gather information • Memorable conclusion<br />

• Devise structure &<br />

logical steps / premises<br />

• Prepare visual aids


‘Helping’ Language to …<br />

ii. GGreet taudience di & introduce i t d presenter(s) t ( )<br />

ii. Give initial introduction of topic / content /<br />

structure / aims i of f presentation i<br />

iii. Deal with questions<br />

iv. Finish a point / area during your presentation<br />

[before [ yyou move on to the next point p / area] ]<br />

v. Move on to a new point / area during your<br />

presentation<br />

p<br />

vi. Refer to a visual aid<br />

vii vii. Give overall summary of / ending to<br />

presentation


Some Language<br />

ffor Presenting P ti 1) ...<br />

• I’d like to talk about three things today<br />

• Today I’m going to talk about three things<br />

• I’m going to talk about X, Y and Z, while my colleague,<br />

[NAME], is going to talk about A,B and C<br />

• Today I’m / we’re going to show you …<br />

• Good morning ladies and gentlemen<br />

• I’ve divided my talk into three main points<br />

• Let’s begin with a question …<br />

• Ok, so this is what I’m going to be talking about today<br />

• So, the first point / to begin with, …<br />

• So, to start / begin with, let’s consider …


Some Language<br />

ffor Presenting P ti 2) ...<br />

• Could you leave any questions / interruptions until the end<br />

please<br />

• If you have h any questions, ti please l lleave th them until til th the endd<br />

• I’ve got a handout here for you which I’ll give you now / at<br />

the end<br />

• Thank you very much for listening<br />

• Ok Ok, so that’s that s pretty much all Ive I’ve got to say really really, but I’d Id be<br />

delighted to (try to) answer any questions you may have<br />

• Ok, so we’ve we ve looked at X, Y and Z, and seen that … now, has<br />

anyone got any questions?


Some Language<br />

ffor Presenting P ti 3) ...<br />

• Ok, so that’s all I’ve got to say on the third point<br />

• Now. This (of course) raises the question of …. So now I’ll move on<br />

and d …<br />

• Ok, so we’ve looked at … Now what about this fourth point? Ok, well<br />

…<br />

• Now, the third thing which I’d like to talk about today is …<br />

• Ok, so that’s the second point<br />

• Now, what about this third point? Ok, well …<br />

• Now I’ve divided this third point into the following ideas<br />

• Ok Ok, so the third thing we’re we re going to look at is …<br />

• Ok, now I’d like to turn to the third point, which is …<br />

• Now let’s move on to have a look at …<br />

• Now I’m going to talk about the third point, which is …


Some Language<br />

ffor Presenting P ti 4) ...<br />

• As you can see here / on this map / in this diagram / in this<br />

picture picture, …<br />

• Ok, this is a diagram / map / picture which shows …<br />

• Ok Ok, so what do I / we mean by [WORD / CONCEPT / IDEA]?<br />

Well, …<br />

• Now what I mean by [WORD / CONCEPT / IDEA] is …


Some Language<br />

ffor Presenting P ti 5) ...<br />

• Ok Ok, …<br />

• So, , …<br />

• Well, …<br />

• Now, …


Bigger Picture<br />

• Active listening in communication<br />

• Body language in communication<br />

• Spoken discourse markers (well; so; now;<br />

okay) [managing message / audience]<br />

• The concept of “face” in communication<br />

• Face‐threatening Acts [FTAs] ⇒ more<br />

words + minimisers (e (e.g. g just; quite;<br />

slightly; apologies)<br />

• Use of the voice for meaning [stress]


Body Language 1<br />

• In oral communication, communication some research*<br />

suggests we convey our message as follows:<br />

Wh What t we say 7%<br />

How we say y it (pace, (p , vol, , emph) p ) 38%<br />

Our body language 55%<br />

* Mehrabian, A. & Wiener, M. (1967). Decoding of inconsistent communications. Journal of<br />

personality and social psychology 6(1): 109‐114.<br />

Mehrabian, A. & Ferris, S. (1967). Inference of attitudes from nonverbal communication in<br />

two channels. Journal of consulting psychology 31 (3): 248‐252.


Body Language 2<br />

II. Facial expression<br />

II. Gaze –not maintaining eye contact is a sign of<br />

di dishonesty h or of f politeness? li ?<br />

III. Posture – this can speak p volumes<br />

IV. Gesture<br />

VV. Pro Proximity imit<br />

VI. Touch – can be formal (a handshake on first<br />

meeting), or informal (hugging a friend)<br />

VII. Personal appearance – style of dress,<br />

cleanliness, grooming –important?


Using Your Voice<br />

• BBy playing l i around d with ith pace ( (speed d& & pauses), )<br />

emphasis (which words are stressed), pitch<br />

(how high or deep the voice is) and volume volume, give<br />

these sentences some of the different meanings<br />

they might have<br />

• Do you know what the time<br />

i? is?<br />

• The rubbish bin is full. f<br />

• What are you doing?<br />

• It’s cold in here.<br />

here


Dealing with Questions …<br />

‐ Check you / the audience have understood<br />

the point / the question / query:<br />

‐ “Sorry y but I didn’t quite q get g what yyou<br />

said”<br />

‐ “Could you just repeat that”<br />

‐ “Sorry Sorry. But I don don’t t quite get what you<br />

mean. Are you saying …?”<br />

‐ [“just” & “(not) quite” reduces FTA]


Negotiation of<br />

Meaning / Message:<br />

• “ “Okay. k So you mean ...?” ?”<br />

• “Okay. So you’re saying ...?”<br />

• “But. What. You mean ...??”<br />

• “But what exactly do you mean by “X”?”<br />

• “But I understand it differently”<br />

• “But But my take’s take s slightly different / not really the same. same.”<br />

• “Well That’s not exactly my point What I’m saying is<br />

Well. That s not exactly my point. What Im saying is<br />

...”


Stating an Opinion<br />

• AAccording di to t me = X [“according [“ di to t another th<br />

person” p = yes y but not “according g to me”] ]<br />

• I believe / I think / In my opinion<br />

• My take on this is that ...<br />

• My opinion here is that ...<br />

• I’d Id say that ...


“Quite” & “Just”<br />

‐ “S “Sorry but b I didn’t did ’ quite it get what h you said” id”<br />

‐ “Sorry. y But I don’t quite q get g what yyou<br />

mean. Are<br />

you saying …?”<br />

‐ “That’s That s not quite what I mean mean. What I mean .. ”<br />

‐ “That’s not my point. I’m just saying that …”<br />

‐ “I’m just going to pop out to get a coffee”<br />

‐ [“just” [just & “(not) (not) quite” quite reduces FTA]<br />

‐ (cf. I’m quite happy / it’s quite hot / that’s quite<br />

right / I’ve just arrived / that’s just my point /<br />

there are just seven of us)


Disagreeing<br />

• Importance of FACE in communication<br />

• “II see what you’re saying but ... ”<br />

• “I get g yyour point p but ...”<br />

• “I take your point but ...”<br />

• “Okay. I see what you’re saying. But looking<br />

at the bigger gg p picture, , what about the loss of<br />

jobs that would inevitably result? Is that<br />

really a price worth paying? Is it a price we<br />

can even afford to pay?”


Using References<br />

iin a PPresentation t ti 1) 1):<br />

• According to Smith (2009), …<br />

• For Smith (2009), …<br />

• AAccording di to t the th paper / research, h …


Using References<br />

iin a PPresentation t ti 2) 2):<br />

• Smith (2009)<br />

• suggests that …<br />

• says that …<br />

• argues that h …<br />

• claims that …<br />

• states that …<br />

• puts forward the idea that …<br />

• asks us to remember that …<br />

• defines X as …


Reading other<br />

people’s l ’ exact t words: d<br />

• […] quote unquote<br />

• […]. And I cite […]<br />

• […] and I’m quoting here …<br />

• […] and these are not my words […]<br />

• In Smith Smith’s s (2009) own words words, [ […] ]<br />

• […] and these are the very words of Smith himself<br />

• […] indeed these are the very words of The Act<br />

itself [ […], ] words which I’m Im sure you will agree […]<br />

[ ]


Some Examples:<br />

• Bad presentations:<br />

• http://www.youtube.com/watch?v=YivQYeI0vys&feature=related<br />

• http://www.youtube.com/watch?v=bTKuyk5A7wQ&feature=fvw<br />

• http://www.youtube.com/watch?v=YivQYeI0vys&feature=related<br />

• http://www.youtube.com/watch?v=n9XRrQtJ248&feature=related<br />

• Death by Powerpoint:<br />

• http://www.youtube.com/watch?v=lpvgfmEU2Ck&NR=1&feature=fvwp<br />

• Good presentations:<br />

Good presentations:<br />

• http://www.youtube.com/watch?v=A3QL2DpKKVI&feature=related<br />

• http://www.youtube.com/watch?v=whTwjG4ZIJg&feature=related

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