Uninstalling third-party software - Kaspersky Lab

Anti-Virus 2012
Uninstalling third-party
software

Kaspersky Anti-Virus 2012
Uninstalling third-party software
Before installation of Kaspersky Anti-Virus 2012 all earlier versions of Kaspersky Lab products or
third-party anti-virus software need to have been uninstalled. If such third-party anti-virus software
has not been removed, during installation it is detected by the wizard and is deleted automatically.
In case third-party software cannot be deleted automatically, you will be offered to delete such
software manually.
You can use standard Windows means, to uninstall anti-virus software:
For users of Windows XP:
1. In the bottom left corner of the screen click the Start button.
2. Select the Control Panel item.
3. In the Control Panel window select the Add or Remove Programs section.
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Kaspersky Anti-Virus 2012
4. In the Add or Remove Programs window select a program you need to remove.
5. Click the Change/Remove button.
6. Anti-virus software will be deleted from your computer.
For users of Windows Vista/7:
1. In the bottom left corner of the screen click the Start button.
2. Select the Control Panel item.
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Kaspersky Anti-Virus 2012
3. In Control Panel window select the Programs section.
4. In the Programs window select the Programs and features section.
5. In the Applications and features window select an application you need to remove.
6. Double-click the application’s name.
7. In the Applications and features window confirm deletion by clicking the Yes button.
8. Anti-virus software will be deleted from your computer.
Sometimes after removal with the Windows standard means some folder s and files of previously
installed anti-virus applications may still remain, that is why the Program Files folder should be
checked. If the folder contains folders and files of other anti-virus applications, delete them.
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Kaspersky Anti-Virus 2012
Sometimes after removal of anti-virus software with the standard means and the computer restart
some records may still remain in the system registry and prevent KAV 2012 from installation. You
will know about the records of the previous anti-virus software in the registry during the product
installation.
Before the files are copied onto a hard disk the Setup Wizard scans the disk for software
incompatible with KAV 2012. Records in the system registry are recognized by the Setup Wizard
as fully installed software, even though the product was removed and is no longer installed on the
PC. As a result Kaspersky Lab Setup Wizard asks to delete the detected incompatible software
manually and terminates the installation process.
To resolve the situation, use the links to the special removal utilities that will fully remove a product
from your computer.
removing Norton products ► how to remove Norton products
► removal tool to uninstall Norton products
(NORTON REMOVAL TOOL (С) Symantec
Corporation. Distributed under the terms of the
NORTON Software Tool Usage Agreement)
removing McAfee products ►
removing TrendMicro products ►
removing BitDefender products ►
►
►
►
how to remove McAfee products
removal tool to uninstall McAfee products
(MCPR (C) McAfee, Inc)
how to remove TrendMicro products
removal tool to uninstall TrendMicro products
(TISSUPRT (C) Trend Micro, Inc)
how to remove BitDefender products
removal tool to uninstall BitDefender products
(BITDEFENDER UNINSTALL TOOL (C)
BITDEFENDER)
removing Avast products ► how to remove Avast products
► removal tool to uninstall Avast products
(ASWCLEAR5 (С) ALWIL Software)
removing F-Secure products ►
►
how to remove F-Secure products
removal tool to uninstall F-Secure products
(UNINSTALLATION TOOL (C) F-Secure
Corporation. Distributed under the terms of
the F-Secure License Terms)
removing AVG products ► how to remove AVG products
► Removal tools to uninstall AVG anti-virus
(AVGREMOVER (C) AVG Technologies):
removing ESET products ►
►
for 32-bit systems
for 64-bit systems
how to remove ESET products
removal tool to uninstall ESET Nod 32
products (ESET UNINSTALLER (C) ESET, LLC)
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Kaspersky Anti-Virus 2012
removing Agnitum Outpost ► how to remove Agnitum Outpost products
► Removal tools to uninstall Agnitum Outpost
products (for Outpost 2008/2009) (CLEAN (C)
Agnitum Ltd)
removing Norman Virus Control
products
►
►
for 32-bit systems
for 64-bit systems
how to remove Norman Virus Control products
removal tool to uninstall Norman Virus
Control product (version 5.x) (DELNVC5 (C)
Norman ASA)
Antivir registry cleaner
(REGISTRYCLEANER (C) Avira GmbH)
removal tool to uninstall Microsoft OneCare
product (ONECARE CLEANUP TOOL (C)
Microsoft Corporation)
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