Total Raffinaderij Antwerpen - Total in Belgium
Total Raffinaderij Antwerpen - Total in Belgium
Total Raffinaderij Antwerpen - Total in Belgium
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Process<strong>in</strong>g of waste 2007<br />
Others:<br />
2%<br />
Our policy is supported by the environmental manage-<br />
ment system ISO 14001 that was first implemented <strong>in</strong><br />
the ref<strong>in</strong>ery <strong>in</strong> 1998.<br />
Quality<br />
Neutralisation:<br />
8%<br />
Customer satisfaction is an absolute prerequisite to ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<br />
a secure market position. In order to guarantee the quality of our<br />
products, we apply the quality management system ISO 9001<br />
throughout our entire production process. Cont<strong>in</strong>uous analysis<br />
makes it possible for us to <strong>in</strong>tervene quickly <strong>in</strong> response to any<br />
quality imperfections.<br />
Dump<strong>in</strong>g:<br />
3%<br />
Recycl<strong>in</strong>g: 79%<br />
Inc<strong>in</strong>eration: 8%<br />
By constantly monitor<strong>in</strong>g and adjust<strong>in</strong>g the production<br />
process, <strong>Total</strong> <strong>Raff<strong>in</strong>aderij</strong> <strong>in</strong> Antwerp strives to fulfil the<br />
needs and requirements of the market to the maximum.<br />
The ref<strong>in</strong>ery cannot<br />
exist without its<br />
employees<br />
A ref<strong>in</strong>ery is an extremely complex unit where people<br />
with a very wide range of specialities work together. <strong>Total</strong><br />
<strong>Raff<strong>in</strong>aderij</strong> <strong>Antwerpen</strong> is a highly dynamic enterprise that<br />
employs some 1,000 specialised employees. Its company<br />
culture focuses on people: the talent of our employees<br />
and the coord<strong>in</strong>ated way <strong>in</strong> which they collaborate are of<br />
essential significance.<br />
Education<br />
By <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> tra<strong>in</strong><strong>in</strong>g and education, the ref<strong>in</strong>ery is<br />
constantly <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> its employees.<br />
In addition to the technical tra<strong>in</strong><strong>in</strong>g that is vital to the<br />
realization of the desired competencies with<strong>in</strong> the various<br />
functions, considerable attention is also paid to tra<strong>in</strong><strong>in</strong>g <strong>in</strong><br />
the areas of safety, the environment, quality management,<br />
<strong>in</strong>formation technology and languages.<br />
Via the ACTA project, <strong>Total</strong> <strong>Raff<strong>in</strong>aderij</strong> <strong>Antwerpen</strong> also<br />
contributes to the susta<strong>in</strong>able development of people.<br />
Each year a number of young people participate <strong>in</strong> 20-week<br />
theoretical tra<strong>in</strong><strong>in</strong>g courses as process operators at ACTA.<br />
Dur<strong>in</strong>g the rema<strong>in</strong><strong>in</strong>g 32 weeks of that year, these people<br />
receive support from experienced employees with<strong>in</strong> our<br />
ref<strong>in</strong>ery as they learn to translate this theory <strong>in</strong>to practice.<br />
They thus <strong>in</strong>crease their chances of employment with<strong>in</strong> the<br />
Antwerp <strong>in</strong>dustrial zone.