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writing task purpose content target reader register format task ...

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PURPOSE<br />

CONTENT<br />

TARGET READER<br />

REGISTER<br />

FORMAT<br />

TASK ACHIEVEMENT<br />

WRITING TASK<br />

MEMO<br />

PURPOSE internal communication in a company<br />

to inform colleagues about a change in the company/<br />

to invite colleagues to participate in certain activities or<br />

meetings in a company<br />

CONTENT giving instructions<br />

explaining a policy<br />

providing in<strong>format</strong>ion or description<br />

TARGET READER colleagues<br />

REGISTER formal<br />

FORMAT FROM: e.g. William Brown<br />

TO: e.g. All staff<br />

TASK<br />

ACHIEVEMENT<br />

SUBJECT: e.g. New sales procedure<br />

No opening and closing remarks (Sometimes you can end with Many<br />

thanks or something similar and add your signature or initials)<br />

One or two paragraphs<br />

providing clear and concise in<strong>format</strong>ion for everyone


BUSINESS EMAIL<br />

PURPOSE can be used as electronic memo<br />

send requests to suppliers/partners<br />

answer to the request of clients<br />

CONTENT providing in<strong>format</strong>ion for the employees<br />

sending requests to colleagues regarding their job duties<br />

asking for additional in<strong>format</strong>ion<br />

sending requests to suppliers/partners<br />

answering to the requests of clients/partners<br />

TARGET READER colleagues/ clients/ suppliers/partners<br />

REGISTER formal or semi-formal (colleagues)<br />

FORMAT (FROM: e.g. William Brown)<br />

TO: e.g. Joseph Fisherman or info@foodexhibition.com<br />

CC:<br />

SUBJECT: e.g. Hiring space<br />

TASK<br />

ACHIEVEMENT<br />

Opening – the name of the colleague e.g. Joseph or Dear<br />

Sir/Madam if you do not know the person<br />

Closing - Thanks; Best regards - to a colleague or more<br />

formal: We look forward to hearing from you and thank you<br />

in advance for the in<strong>format</strong>ion. / Yours faithfully,<br />

Short, concise paragraphs<br />

Bulleted lists or questions<br />

Reader is well-informed

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