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Annual Report 2009 - Falck

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<strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Contents<br />

Management review 2<br />

Highlights of the year 6<br />

Financial highlights 8<br />

Business areas 11<br />

Financial review 32<br />

Corporate governance 42<br />

Risk factors 46<br />

Financial risks 48<br />

CSR – report on corporate social responsibility 50<br />

Management’s statement 54<br />

Independent auditors’ report 55<br />

Group financial statements 57<br />

Income statement 58<br />

Statement of recognised income and expense 59<br />

Balance sheet 60<br />

Equity statement 62<br />

Cash flow statement 63<br />

Notes to the financial statements 64<br />

Parent company financial statements 103<br />

Income statement 104<br />

Statement of recognised income and expense 105<br />

Balance sheet 106<br />

Equity statement 108<br />

Cash flow statement 109<br />

Notes to the financial statements 110<br />

Board of Directors, Executive Mangement Board and auditors 118<br />

Legal entities in the <strong>Falck</strong> Group 120<br />

Definitions of ratios 123<br />

The <strong>Annual</strong> <strong>Report</strong> for <strong>2009</strong> is a translation of the original report in the Danish language (Årsrapport <strong>2009</strong>).<br />

In case of discrepancies, the Danish version prevails.


al revie<br />

Contents<br />

Norway<br />

Assistance,<br />

Taining,<br />

Emergency,<br />

Healthcare<br />

Finland<br />

473 employees<br />

Assistance,<br />

Emergency<br />

80 employees<br />

<strong>Falck</strong> worldwide Denmark<br />

Sweden<br />

Assistance,<br />

Assistance,<br />

Training,<br />

Emergency,<br />

Emergency,<br />

Healthcare<br />

Healthcare<br />

1,379 employees<br />

Estonia<br />

United<br />

9,122 employees<br />

Assistance<br />

Kingdom<br />

22 employees<br />

Training<br />

90 employees<br />

Russia<br />

Training<br />

United States<br />

Training<br />

268 employees Management<br />

The<br />

Netherlands<br />

Training ,<br />

Emergency<br />

418 employees<br />

Poland<br />

Emergency,<br />

Healthcare<br />

2,117 employees<br />

Review p.2 Belgium<br />

Emergency<br />

Slovakia<br />

Thailand<br />

Emergency,<br />

Training<br />

Healthcare<br />

8 employees<br />

<strong>Falck</strong> worldwide p.4<br />

1,413 employees<br />

241 employees<br />

Germany<br />

Training<br />

Trinidad<br />

Training<br />

30 employees<br />

Spain<br />

Emergency<br />

305 employees<br />

Romania<br />

Emergency<br />

233 employees<br />

United Arab<br />

Emirates<br />

Healthcare<br />

Training<br />

46 employees<br />

lck lifted revenue by<br />

Nigeria<br />

6.6%<br />

Training<br />

Malaysia<br />

46 employees<br />

Training<br />

75 employees<br />

Brazil<br />

Training<br />

82 employees<br />

Business areas p.11<br />

hich was consistent with<br />

f<br />

4 <strong>Annual</strong><br />

organic<br />

<strong>Report</strong> <strong>2009</strong><br />

growth was 4.3% 659<br />

growth<br />

Financial<br />

rate of 6-7%.<br />

Financial<br />

The<br />

Review p.32 statements 23,235<br />

p.57<br />

enerated outside Denmark<br />

the growth rate for<br />

Singapore<br />

Training<br />

4 employees<br />

Vietna<br />

Training<br />

5 emplo<br />

3,436


Management review<br />

2 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


<strong>Falck</strong>’s international expansion continued as planned in<br />

<strong>2009</strong>. At the end of the year, we had operations in 23<br />

countries on five continents – up from 20 countries of<br />

operation in 2008. In <strong>2009</strong>, we continued to roll out the<br />

services of our four business areas: Assistance, Emergency,<br />

Healthcare and Training.<br />

Thus, we further strengthened the basis for our mission:<br />

to prevent accidents, diseases and emergency situations,<br />

to rescue and assist people in emergencies quickly and<br />

competently and to rehabilitate people after illness and<br />

injury.<br />

Consolidated revenue rose by 6.6% to DKK 7.5 billion in<br />

spite of the global financial crisis. In recent years, revenue<br />

from operations outside Denmark has constituted a<br />

steadily increasing part of consolidated revenue; this trend<br />

continued in <strong>2009</strong>, as our foreign operations accounted<br />

for 34.6% of revenue, up from 31.9% in 2008. The rate of<br />

organic growth was 4.3%, composed of 8.3% outside<br />

Denmark and 2.5% in Denmark.<br />

<strong>Falck</strong>’s continuing expansion and the efforts to improve<br />

our business procedures and processes were reflected in<br />

the performance for the year, as EBITA increased by 22.8%<br />

to DKK 721 million, which was consistent with our<br />

forecasts.<br />

<strong>Falck</strong> won several important new contracts during the<br />

year, including in Slovakia, Poland and Norway, whilst the<br />

tender rounds in all Danish regions ended up with <strong>Falck</strong><br />

still being the provider of ambulance services to approximately<br />

85% of the Danish population. <strong>Falck</strong> also won a<br />

tender for fire­fighting services at the airports of Arlanda<br />

and Bromma near the Swedish capital, Stockholm. A<br />

contract was signed with Denmark’s second­largest<br />

International growth<br />

– propelled by<br />

empathy and drive<br />

general insurer, Topdanmark, for road­side assistance to<br />

their more than 200,000 customers in 2010. We also<br />

succeeded in winning contracts with six Danish municipalities<br />

for assistance to their job centres in their efforts<br />

to get people with long periods on sickness benefits back<br />

to work.<br />

In the Assistance business, we succeeded in writing<br />

50,000 new subscriptions for auto assistance in Sweden<br />

and Norway. Six new training centres were opened on four<br />

continents which provide training to offshore and other<br />

staff in taking care of themselves and others. Moreover,<br />

<strong>Falck</strong> set up in the market for private home care through<br />

the acquisition of the company DanskHjemmePleje­<br />

Service. In the Emergency business, the tendering organisa<br />

tion was strengthened through the establishment of<br />

Emergency Medical Services to put <strong>Falck</strong> in an even stronger<br />

position to participate in the tenders expected in this<br />

area in a number of countries in the years to come.<br />

This business progress is based on our general vision<br />

which we have pursued for more than 100 years: <strong>Falck</strong><br />

helps people through people. We stand united in a strong<br />

desire to provide assistance with empathy and drive.<br />

<strong>Falck</strong> is the combination of the strong spirit otherwise<br />

found only in voluntary relief organisations and the dedication<br />

seen in efficient commercial organisations.<br />

We intend to retain this unique combination in 2010 and<br />

the years ahead in our efforts to fulfil our vision and our<br />

business targets in the communities we serve around the<br />

world.<br />

Lars Nørby Johansen Allan Søgaard Larsen<br />

Chairman President and CEO<br />

www.falck.com<br />

3


<strong>Falck</strong> worldwide Denmark<br />

Assistance,<br />

Training,<br />

Emergency,<br />

4 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

United States<br />

Training<br />

268 employees<br />

Trinidad<br />

Training<br />

30 employees<br />

Brazil<br />

Training<br />

82 employees<br />

United<br />

Kingdom<br />

Training<br />

90 employees<br />

Belgium<br />

Emergency<br />

241 employees<br />

The<br />

Netherlands<br />

Training ,<br />

Emergency<br />

418 employees<br />

Healthcare<br />

9,122 employees<br />

Spain<br />

Emergency<br />

305 employees


Norway<br />

Assistance,<br />

Training,<br />

Emergency,<br />

Healthcare<br />

473 employees<br />

Germany<br />

Training<br />

Nigeria<br />

Training<br />

46 employees<br />

Sweden<br />

Assistance,<br />

Emergency,<br />

Healthcare<br />

1,379 employees<br />

Finland<br />

Assistance,<br />

Emergency<br />

80 employees<br />

Poland<br />

Emergency,<br />

Healthcare<br />

2,117 employees<br />

Romania<br />

Emergency<br />

233 employees<br />

Estonia<br />

Assistance<br />

22 employees<br />

Slovakia<br />

Emergency,<br />

Healthcare<br />

1,413 employees<br />

United Arab<br />

Emirates<br />

Healthcare,<br />

Training<br />

46 employees<br />

Malaysia<br />

Training<br />

75 employees<br />

Russia<br />

Training<br />

Thailand<br />

Training<br />

8 employees<br />

Singapore<br />

Training<br />

4 employees<br />

Vietnam<br />

Training<br />

5 employees<br />

www.falck.com<br />

5


Highlights of the year<br />

February<br />

Region Southern Denmark signs a four­year contract<br />

with <strong>Falck</strong> for ambulance services, transport of stretcher<br />

patients and operation of the related dispatch centre.<br />

Region Southern Denmark has an option to extend the<br />

contracts for an additional two years.<br />

The agreement, including a potential extension, has a<br />

value of almost DKK 3 billion and is the largest single<br />

contract in <strong>Falck</strong> history.<br />

February<br />

<strong>Falck</strong> takes over the Nordic alarm centre in Stockholm,<br />

Sweden, from French­based assistance company Europ<br />

Assistance. This gives <strong>Falck</strong> a solid platform for its travel<br />

assistance activities in the Nordic region as well as access<br />

to Europ Assistance’s global network of partners and<br />

local agents.<br />

6 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

April<br />

Her Royal Highness Princess Benedikte attends the ope­<br />

ning ceremony at Nibøl for a hangar for the emergency<br />

helicopter <strong>Falck</strong> operates in collaboration with Germanbased<br />

DRF Luftrettung and Region Southern Denmark.<br />

The emergency helicopter operated 115 missions in the<br />

southern part of Denmark in <strong>2009</strong>.<br />

May<br />

<strong>Falck</strong> signs an agreement to operate a training centre in<br />

Abu Dhabi in the United Arab Emirates. Training centres<br />

for employees working in the offshore industry etc. were<br />

also opened in Nigeria, Thailand, Germany, the<br />

United States and Vietnam. Moreover, <strong>Falck</strong> has opened<br />

a representative office in Moscow.


June<br />

<strong>Falck</strong> wins a tender for fire and rescue services at Stockholm’s<br />

Arlanda and Bromma airports. <strong>Falck</strong> will need to<br />

hire some 55 employees for the services which, in addition<br />

to fire­fighting, include first­aid services at the airports.<br />

June<br />

<strong>Falck</strong> signs a collaborative agreement with major Danish<br />

insurer Topdanmark. Under the agreement, <strong>Falck</strong> will<br />

provide services to Topdanmark’s more than 200,000<br />

road­ side assistance customers in 2010. In addition to<br />

road­side assistance, the agreement also comprises trans­<br />

port of seated persons and patients as well as assistance<br />

for salvaging machinery, transport of animals and rescue<br />

services for animals.<br />

September<br />

<strong>Falck</strong> wins 18 new stations in the first of three tender<br />

rounds in Slovakia. In a second and third tender round,<br />

<strong>Falck</strong> increased the number of stations to be operated in<br />

Slovakia to a total of 90 from the previous 74 stations.<br />

November<br />

Under the name of <strong>Falck</strong> Hjemmepleje, <strong>Falck</strong> begins to<br />

offer people in Denmark both practical assistance and<br />

personal care. <strong>Falck</strong> has initially acquired 80% of the<br />

company Dansk HjemmePlejeService, which provides<br />

home care services to 1400 people, primarily in the<br />

Greater Copen hagen area.<br />

December<br />

In the Norwegian region Helse Midt, <strong>Falck</strong> starts up operations<br />

of 13 new stations involving 17 ambulances and 112<br />

full­time employees. <strong>Falck</strong> won the contracts for the stations<br />

in a tender round earlier in the year when <strong>Falck</strong> was<br />

awarded contracts for ambulance services in two out of<br />

four areas. The contracts are three times the size of <strong>Falck</strong>’s<br />

previous ambulance operations in Norway.<br />

www.falck.com<br />

7


Financial highlights (DKK million)<br />

<strong>Falck</strong> Group<br />

The Group focuses on a number of key figures and ratios which are not all derived directly from the income statement, cash flow statement and<br />

balance sheet. These key figures and ratios are shown below.<br />

INCOME STATEMENT 2005* 2006 2007 2008 <strong>2009</strong><br />

Revenue 4,728 5,382 6,271 7,066 7,529<br />

Other operating income 25 52 61 28 41<br />

Cost of sales, staff costs and other external costs (4,188) (4,745) (5,517) (6,252) (6,581)<br />

EBITDA 565 689 815 842 989<br />

Amortisation, depreciation and impairment (239) (244) (245) (255) (268)<br />

EBITA 326 445 570 587 721<br />

Amortisation and impairment of goodwill (162) ­ ­ ­ ­<br />

Amortisation and impairment of intangible assets from acquisitions ­ (4) (9) (13) (19)<br />

Operating profit before exceptional items 164 441 561 574 702<br />

Net exceptional items 160 1 17 ­ ­<br />

Profit before financials 324 442 578 574 702<br />

Financials, etc. (269) (195) (176) (201) (114)<br />

Profit before tax 55 247 402 373 588<br />

Income taxes (20) (66) (91) (98) (171)<br />

Profit for the year 35 181 311 275 417<br />

Minority interests (15) (26) (25) (18) (15)<br />

Profit attributable to <strong>Falck</strong> 20 155 286 257 402<br />

KEY R ATIOS<br />

Revenue growth (%) 12.1 13.8 16.5 12.7 6.6<br />

Organic growth (%) 7.4 9.5 7.3 9.3 4.3<br />

Operating margin (%) 6.9 8.3 9.1 8.3 9.6<br />

Effective tax rate, normalised for change in tax rate in 2007 (%) 9.5 26.6 26.4 26.3 29.0<br />

Earnings per share (EPS) DKK 0.2 1.7 3.2 2.9 4.4<br />

Diluted earnings per share (DEPS) DKK 0.2 1.7 3.1 2.7 4.3<br />

Number of employees at year­end 11,797 13,813 15,083 16,044 16,457<br />

As opposed to the presentation in the financial statements, amortisation and impairment of intangible assets from acquisitions is stated<br />

separately in the statements above. This provides a better opportunity to compare earnings independently of whether or not an operation<br />

was obtained through acquisition or by establishment of a new business.<br />

Revenue growth<br />

%<br />

18<br />

16<br />

14<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

2005<br />

Revenue growth<br />

Organic growth<br />

2006<br />

8 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Revenue<br />

2007<br />

2008<br />

DKK million<br />

<strong>2009</strong><br />

9,000<br />

8,000<br />

7,000<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1,000<br />

0<br />

Operating margin<br />

%<br />

10<br />

9<br />

8<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Financial highlights (DKK million)<br />

<strong>Falck</strong> Group<br />

CASH FLOW STATEMENT 2005* 2006 2007 2008 <strong>2009</strong><br />

EBITA 326 445 570 587 721<br />

Amortisation, depreciation and impairment 239 244 245 255 268<br />

EBITDA 565 689 815 842 989<br />

Change in working capital including operating provisions 27 143 (31) 6 379<br />

Investments in intangible assets and property, plant and equipment (208) (232) (257) (295) (336)<br />

Sales of non­current assets 14 35 21 13 64<br />

Free cash flow 398 635 548 566 1,096<br />

Exceptional items (30) (3) 4 ­ ­<br />

Interest paid (158) (159) (219) (167) (129)<br />

Income taxes paid (39) (66) (97) (99) (166)<br />

Free cash flow after exceptional items, interest and tax 171 407 236 300 801<br />

Investments in acquisitions (3,123) (390) (59) (460) (73)<br />

Dividends paid, repayments and changes in interest­bearing debt 3,183 48 (99) 258 (528)<br />

Change in cash and cash equivalents 231 65 78 98 200<br />

KEY R ATIOS<br />

Cash conversion rate (%) 122.1 142.7 96.1 96.4 152.0<br />

Net capital investments less depreciation (45) (47) (9) 27 (8)<br />

Cash flow from operating activities 358 565 449 575 1,063<br />

In the Group, cash flows are divided into free cash flow, investments in acquisitions and dividends paid, repayments and change in interestbearing<br />

debt. In the free cash flow, investment in intangible assets and property, plant and equipment is deducted as the Group invests in<br />

vehicles, infrastructure and similar assets as part of ordinary operations. Thus, the free cash flow reflects the amount available for acquisitions,<br />

and servicing of debt.<br />

For definitions of ratios, see page 123<br />

* Includes the period from inception on 23 August 2004 to 31 December 2005; the <strong>Falck</strong> Group is included from 1 January 2005. For the period from August to<br />

December 2004, the statement only includes financial expense of DKK 12 million. The comparative figures before 2006 have not been restated to reflect the<br />

transition to IFRS.<br />

Cash conversion rate<br />

%<br />

160<br />

140<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Net capital investments less depreciation<br />

DKK million<br />

30<br />

20<br />

10<br />

0<br />

-10<br />

-20<br />

-30<br />

-40<br />

-50<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

www.falck.com<br />

9


Financial highlights (DKK million)<br />

<strong>Falck</strong> Group<br />

BAL ANCE SHEET 2005* 2006 2007 2008 <strong>2009</strong><br />

Current assets excluding cash and cash equivalents, etc. 486 603 754 813 1,020<br />

Liabilities excluding credit institutions, income taxes, etc. (1,353) (1,607) (1,706) (1,766) (2,365)<br />

Operating provisions (85) (74) (74) (75) (68)<br />

Non­current assets excluding goodwill 1,536 1,544 1,562 1,635 1,690<br />

Net operating assets excluding goodwill 584 466 536 607 277<br />

Goodwill 3,136 3,387 3,594 3,897 4,075<br />

Intangible assets from acquisitions ­ 15 28 93 81<br />

Income taxes (18) (19) (15) (24) (22)<br />

Net operating assets including goodwill 3,702 3,849 4,143 4,573 4,411<br />

Equity attributable to <strong>Falck</strong> Holding 225 424 694 885 1,346<br />

Minority interests 83 118 140 23 61<br />

Total equity 308 542 834 908 1,407<br />

Net interest­bearing debt 3,245 3,336 3,139 3,377 2,577<br />

Provisions for deferred tax 95 100 102 63 93<br />

Non­operating assets and liabilities 54 (129) 68 225 334<br />

Financing 3,702 3,849 4,143 4,573 4,411<br />

KEY R ATIOS<br />

Total assets 5,431 6,083 6,355 6,979 7,635<br />

Equity ratio (%) 5.7 8.9 13.1 13.0 18.4<br />

Return on equity (%) 22.2 63.8 60.1 32.6 36.0<br />

Return on equity excluding exceptional items (%) 4.3 4.5 57.1 32.6 36.0<br />

Net interest­bearing debt to EBITDA, normalised 5.76 4.46 3.85 3.76 2.64<br />

For definitions of ratios, see page 123<br />

* Includes the period from inception on 23 August 2004 to 31 December 2005; the <strong>Falck</strong> Group is included from 1 January 2005. For the period from August to<br />

December 2004, the statement only includes financial expense of DKK 12 million. The comparative figures before 2006 have not been restated to reflect the<br />

transition to IFRS.<br />

Operating assets and liabilities<br />

DKK million<br />

2,400<br />

2,000<br />

1,600<br />

1,200<br />

800<br />

400<br />

10 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

Operating assets Operating liabilities<br />

<strong>2009</strong><br />

Net interest-bearing debt to EBITDA, normalised<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Business area<br />

developments<br />

www.falck.com<br />

11


Assistance | Worldwide<br />

Denmark, Estonia, Finland, Norway, Sweden.<br />

12 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Assistance I Revenue<br />

DKK million<br />

2,400<br />

2,100<br />

1,800<br />

1,500<br />

1,200<br />

900<br />

600<br />

300<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Morten Christiansen<br />

Age 37, Assistance rescue officer<br />

Denmark<br />

Before he joined <strong>Falck</strong> in October 2008, Morten Christiansen worked as an auto<br />

mechanic. He has always had a dream of working for <strong>Falck</strong> because he enjoys<br />

the variation and unpredictability of the job.<br />

“It is a huge satisfaction to me to help other people. People often give me a hug<br />

when I can fix their car on the spot so that they don’t have to wait for a repair<br />

and pay an expensive bill. It is really great to see how much people appreciate<br />

my efforts,” he adds.<br />

Morten has a big fleet at his disposal. He drives many different vehicles<br />

ranging all the way from patient transport vehicles and breakdown vehicles.<br />

Assistance I Organic growth<br />

%<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Thousands<br />

Assistance<br />

Assistance I Subscribers<br />

1,400<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

www.falck.com<br />

13


Assistance<br />

Assistance<br />

• 50,000 new subscribers in Norway and Sweden<br />

• Topdanmark customers serviced by <strong>Falck</strong> since<br />

1 January 2010<br />

• Collaboration with Europ Assistance in the travel<br />

assistance market<br />

• <strong>Falck</strong> Alarm now also offered to minor corporate<br />

customers<br />

Did you know that …<br />

14 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

120,000 responses in Norway<br />

is how busy the 150 <strong>Falck</strong> stations are every year.<br />

Moreover, 450,000 Norwegians have a subscription<br />

for road-side assistance, and 900,000 bicycles are registered<br />

in the <strong>Falck</strong> bicycle register.<br />

<strong>Falck</strong> provides a number of Assistance services with the<br />

objective of giving subscribers the best possible degree of<br />

security and peace of mind – either by preventing accidents<br />

or by providing fast and competent assistance if an<br />

accident should occur. It is a characteristic of the <strong>Falck</strong> services<br />

that our subscribers get help to move on when ever<br />

they have a problem or are in an emergency situation. The<br />

services are usually based on subscriptions within the<br />

areas of automobile, home/building, travel and health for<br />

private customers or on contracts with insurance companies,<br />

businesses and public institutions. Moreover, <strong>Falck</strong><br />

provides consultation on safety and working en vironment<br />

and has extensive activities within preventive training and<br />

education.<br />

In the Assistance business, <strong>Falck</strong> is active mainly in Denmark,<br />

Estonia, Finland, Norway and Sweden. In <strong>2009</strong>,<br />

<strong>Falck</strong> had more than1.2 million private customers and<br />

approximately 100,000 customers among businesses and<br />

public institu tions. The total number of responses provided<br />

by <strong>Falck</strong>’s Assistance business in <strong>2009</strong> was 1,145,420.<br />

The general economic downturn in <strong>2009</strong> put financial<br />

pressure on many <strong>Falck</strong> customers. Nevertheless, <strong>Falck</strong><br />

succeeded in increasing its revenue from the Assistance<br />

business as compared with 2008.<br />

<strong>Falck</strong> expanded its collaboration with the insurance industry<br />

in <strong>2009</strong>. In Denmark, a new contract was signed with<br />

Topdanmark for Topdanmark’s more than 200,000 road<br />

assistance customers to be serviced by <strong>Falck</strong> in 2010.<br />

Moreover, a five­year contract has been signed with a large<br />

Nordic insurance company regarding auto assistance in<br />

Finland, Norway and Sweden.<br />

<strong>Falck</strong> TravelCare was established in late 2008 with a view<br />

to helping insurance companies and businesses handle the<br />

health, safety and security risks faced by travelling custo­


mers and their staff. Through the acquisition of the<br />

Nordic control centre of French­based assistance company<br />

Europ Assistance in <strong>2009</strong>, <strong>Falck</strong> TravelCare has obtained a<br />

solid platform in the Nordic region as well as access to<br />

Europ Assistance’s global network of partners and local<br />

agents.<br />

<strong>Falck</strong>’s venture in the alarm market met expectations.<br />

The positive trend is expected to continue in 2010, as<br />

businesses can now also make use of the alarm solutions<br />

from the beginning of 2010 because <strong>Falck</strong>’s alarm concept<br />

has been approved for that segment.<br />

In the business market, <strong>2009</strong> saw a breakthrough for <strong>Falck</strong><br />

Sirius Eco Drive, an efficient fleet management system<br />

designed to help the transport sector reduce costs and its<br />

negative environmental impact. One of the contracts signed<br />

by <strong>Falck</strong> for this business is with one of Denmark’s largest<br />

bus companies to install the system in 2,400 busses.<br />

There was focus on product development again in <strong>2009</strong>:<br />

for instance, <strong>Falck</strong> has developed an improved heartstarter<br />

concept which includes not only heartstarters but also<br />

services such as courses and crisis therapy.<br />

In <strong>2009</strong>, <strong>Falck</strong> had more<br />

than 1.2 million private<br />

customers and approximately<br />

100,000 customers<br />

among businesses and<br />

public institutions<br />

Did you know that …<br />

More than EUR 1 billion per year<br />

is the revenue generated by Europ Assistance, which<br />

collaborates with <strong>Falck</strong> TravelCare. <strong>Falck</strong> TravelCare<br />

offers travel assistance to insurance companies and<br />

corporate employees. The agreement with Europ<br />

Assistance gives <strong>Falck</strong> access to a global network of<br />

service providers.<br />

www.falck.com<br />

15


Emergency | Worldwide<br />

Belgium, Denmark, Finland, the Netherlands, Norway, Poland, Romania, Slovakia,<br />

Spain, Sweden.<br />

16 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Emergency I Revenue<br />

DKK million<br />

4,500<br />

4,000<br />

3,500<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Agnieszka Piasecka<br />

Age 33, Ambulance rescue officer,<br />

Poland<br />

Emergency I Organic growth<br />

%<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Emergency I <strong>Falck</strong> ambulances<br />

Numbers<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

0<br />

Emergency<br />

Agnieszka Piasecka is a trained nurse and has many years of experience with<br />

emergency work. She describes herself as observant and analytical, and she<br />

takes pride in making a difference.<br />

”The job as a <strong>Falck</strong> rescue officer is sometimes extremely hard, especially in<br />

situations when children have been injured. But it is an indescribable feeling to<br />

assist people in need of help. Some time ago, a man came into our office to<br />

thank us because we had helped him. As a <strong>Falck</strong> rescue officer, you see many<br />

people every day, and I can’t even remember all the people I have helped, but<br />

he remembered everything. It feels good when your work is remembered and<br />

appreciated so much,” said Agnieszka.<br />

2007<br />

2008<br />

<strong>2009</strong><br />

www.falck.com<br />

17


Emergency<br />

Emergency<br />

• Won contracts for ambulance services in Slovakia,<br />

Poland and Norway<br />

• Renewed ambulance contracts in Denmark<br />

• Won a fire­fighting contract for Swedish airports<br />

• Signed contracts for a number of fire­fighting services<br />

in Spain<br />

<strong>Falck</strong> provides services to<br />

up to one million sick or<br />

injured persons<br />

18 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

<strong>Falck</strong> operates more than 900 ambulances and is Europe’s<br />

largest private­sector provider of ambulance services. Each<br />

year, <strong>Falck</strong> provides services to up to one million sick or<br />

injured persons in seven countries. In addition, <strong>Falck</strong><br />

operates the world’s largest private fire brigade, providing<br />

fire­fighting and fire­prevention services in five countries.<br />

With the establishment of the Emergency Medical Services<br />

Division in the summer of <strong>2009</strong>, <strong>Falck</strong> put greater<br />

focus on international activities by submitting tenders for<br />

ambulance services, fire­fighting and airport services. The<br />

initiative has led to the establishment of companies in a<br />

number of new countries, making <strong>Falck</strong> ready to respond<br />

to expected invitations for tenders in the years to come.<br />

In Slovakia, <strong>Falck</strong> has been responsible for ambulance ser­<br />

vices in about a third of the country during the past four<br />

years. Tenders were invited again for all ambulance contracts<br />

in <strong>2009</strong>. The tender round was completed in early<br />

2010 and <strong>Falck</strong> won contracts for 90 stations, equivalent<br />

to 20% growth relative to the 74 stations already operated<br />

by <strong>Falck</strong>.<br />

Also in Slovakia, <strong>Falck</strong> signed a contract with the secondlongest<br />

motor race track in Europe, Slovakia Ring, which is<br />

used more than 200 days a year by 50­100 motor sports<br />

drivers. <strong>Falck</strong>’s job is to provide ambulance services to the<br />

drivers and their teams.<br />

<strong>Falck</strong> ambulances have operated in Poland since 1993,<br />

and in <strong>2009</strong> <strong>Falck</strong> strengthened its position in the Polish<br />

market, among other things by winning new contracts for<br />

five stations involving eight new ambulances. At the same<br />

time, the standard of quality was further increased at<br />

already existing <strong>Falck</strong> stations which operate 79 ambulances.


In Norway, <strong>Falck</strong> also won tenders for ambulance services:<br />

in two out of four regions in the Helse Midt region and a<br />

contract for Sykehuset Innland near Oslo. Altogether <strong>Falck</strong><br />

secured contracts for 20 ambulances and now operates 34<br />

ambulances in Norway. In addition, <strong>Falck</strong> has won a<br />

contract for up to 15 ambulances over three years in the<br />

Telemark region.<br />

In Belgium, <strong>Falck</strong> operates 100 ambulances and signed a<br />

new contract covering 70% of the West Flanders Region,<br />

which is expected to result in 23,000 ambulance responses<br />

per year.<br />

Did you know that …<br />

25% of Swedes<br />

are covered by <strong>Falck</strong> ambulance services. <strong>Falck</strong> has 39<br />

ambulance stations in Sweden, 121 ambulances,<br />

emergency response vehicles, doctors’ ambulances,<br />

sea ambulances, busses, motorcycles and more than<br />

500 employees.<br />

The focus of <strong>Falck</strong>’s organisation in Sweden in <strong>2009</strong> was<br />

on completing the integration of the Ulfab Group acquired<br />

in 2008. <strong>Falck</strong> now provides ambulance services to 25% of<br />

the population in Sweden. In a tender round in Scania in<br />

southern Sweden, <strong>Falck</strong> won one of its existing two contracts<br />

with effect from 2010.<br />

<strong>Falck</strong> Foundation has been established by <strong>Falck</strong> and is<br />

managed by an independent medical board consisting of<br />

international experts in prehospital research. One of the<br />

initiatives scheduled for 2010 will be the establishment of<br />

“The Sophus <strong>Falck</strong> Award”, which will be awarded to the<br />

winner of a prize paper competition in the prehospital<br />

field. The prize subject will be announced in the spring of<br />

2010.<br />

Through the International Fire Services Division, <strong>Falck</strong><br />

operates and develops fire and rescue services for large<br />

industrial corporations.<br />

In Spain, <strong>Falck</strong> is the leading provider of industrial fire<br />

services and saw a significantly higher level of activity in<br />

<strong>2009</strong>, partly as a result of an inflow of jobs from existing<br />

customers in the nuclear energy industry. Moreover, a<br />

contract was signed for fire services for an aircraft spare<br />

parts manufacturer in Getafe.<br />

www.falck.com<br />

19


Did you know that …<br />

Denmark is third cheapest for<br />

fire­fighting services<br />

according to figures from a World Fire Statistics<br />

report which also states; “The low Danish cost is<br />

largely due to the private company, <strong>Falck</strong>.” For the<br />

statistics, costs of fire-fighting services are measured<br />

relative to GNP in 16 countries.<br />

20 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

In Romania and Slovakia, the focus in <strong>2009</strong> was on implementing<br />

and upgrading the competencies under the industrial<br />

services contracts taken over for Petrobrazi, Arpechim,<br />

Bratislava and Martin. <strong>Falck</strong> currently has more than<br />

250 fire fighters in those two countries.<br />

The division furthermore has operations in the Nether­<br />

lands, where it primarily provides consulting on and training<br />

in preventing and handling fires. In <strong>2009</strong>, the division<br />

successfully retained its level of activity in spite of a<br />

downturn in the market.<br />

In <strong>2009</strong>, <strong>Falck</strong> also won contracts for fire­fighting services<br />

at the airports of Arlanda and Bromma near Stockholm,<br />

Sweden. In 2008, <strong>Falck</strong> won a major contract on assisting<br />

passengers with reduced mobility (PRMs) through Copenhagen<br />

Airport, and <strong>Falck</strong> provided 118,911 of these<br />

responses at the airport in <strong>2009</strong>.<br />

In <strong>2009</strong>, contracts were allocated following tenders for<br />

ambulance services and transport of stretcher patients in<br />

three out of Denmark’s five regions. In the Southern Denmark<br />

Region, <strong>Falck</strong> was awarded the contracts for ambu­


lance services, transport of stretcher patients as well as for<br />

the dispatch centre. In the Northern Jutland Region, <strong>Falck</strong><br />

won all the contracts, namely for ambulance services and<br />

transport of stretcher patients. In the Zealand Region,<br />

<strong>Falck</strong> won four out of its five existing areas after a new tender<br />

round. As <strong>Falck</strong> won most of the tendered contracts in<br />

the Central Jutland Region and the Capital Region in 2008,<br />

and <strong>Falck</strong> now also provides ambulance services in the<br />

central Copenhagen area, <strong>Falck</strong> continues to provide ambulance<br />

services to about 85% of the Danish population.<br />

In <strong>2009</strong>, <strong>Falck</strong> provided 444,649 emergency ambulance<br />

responses in Denmark, up from 404,982 in 2008. For a<br />

growing number of patients, treatment is completed on<br />

site by ambulance rescue officers, paramedics or doctors.<br />

In <strong>2009</strong>, <strong>Falck</strong> won contracts for services on the Danish<br />

motorways in 17 out of 18 areas for which the Danish<br />

Road Directorate had invited tenders. Thus, <strong>Falck</strong> warns<br />

road users of accidents ahead, clears accident sites and<br />

picks up lost goods in all areas of Denmark except in<br />

Southern Jutland. <strong>Falck</strong> also won the contract for<br />

fire services at sea for the eastern part of Denmark when<br />

tenders for the contract were invited by the Danish state.<br />

Tenders have been invited for fire­fighting services in seve­<br />

ral Danish municipalities and <strong>Falck</strong> both won and lost contracts<br />

in the process. The largest new contract is a ten year<br />

contract for the municipality of Gentofte in the Greater<br />

Copenhagen area with a population of almost 70,000. By<br />

the end of <strong>2009</strong>, <strong>Falck</strong> provided fire­fighting services for<br />

66 out of the 98 Danish municipalities, the same number<br />

as a year earlier. The number of responses for fire incidents<br />

was 13,993, down from 15,332 in 2008.<br />

In <strong>2009</strong>, <strong>Falck</strong> provided<br />

444,649 emergency<br />

ambulance responses<br />

in Denmark, up from<br />

404,982 in 2008<br />

In collaboration with German­based DRF Luftrettung, <strong>Falck</strong><br />

DRF Luftambulance operates an emergency helicopter<br />

service for the Southern Denmark Region. The helicopter<br />

operated 115 missions on the Danish side of the border in<br />

<strong>2009</strong>. In addition, <strong>Falck</strong> DRF Luftambulance won a tender<br />

in early 2010 for operating an emergency helicopter in the<br />

Zealand Region and the Capital Region during an<br />

18­month to three­year trial period from May 2010.<br />

www.falck.com<br />

21


Healthcare | Worldwide<br />

Denmark, Norway, Poland, Slovakia, Sweden, the United Arab Emirates.<br />

22 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Healthcare I Revenue<br />

DKK million<br />

1,400<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Mohammad Daamesh<br />

Age 39, Head Nurse<br />

The clinic at <strong>Falck</strong>’s training centre, Abu Dhabi<br />

Mohammad Daamseh is the head nurse at <strong>Falck</strong>’s training centre in Abu Dhabi.<br />

He is a member of an interdisciplinary team of physicians, rescue officers and<br />

nurses who receive patients with urgent needs for treatment.<br />

”My job means everything to me. I am interested in the entire field of nursing,<br />

but in particular, I think that work involving emergency treatment is very<br />

exciting. I find it very rewarding to help people in situations of stress and<br />

trauma and to see the joy and gratitude in their faces.”<br />

Although it has been hard work to get the clinic at Abu Dhabi up and running,<br />

Mohammad thinks it is worth all the efforts.<br />

Healthcare I Organic growth<br />

%<br />

24<br />

20<br />

16<br />

12<br />

8<br />

4<br />

0<br />

-4<br />

-8<br />

-12<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Numbers<br />

Healthcare<br />

Healthcare I Numbers of healthcare professionals<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

www.falck.com<br />

23


Healthcare<br />

Healthcare<br />

• Continued its international expansion<br />

• Experienced a downturn in the staffing business as<br />

regions insourced staffing services<br />

• Signed job centre agreements with six municipalities<br />

• Went into the market for private home care<br />

Did you know that …<br />

94 per cent<br />

of all clients who visit <strong>Falck</strong> Healthcare’s health centres<br />

are so satisfied that they would recommend them to<br />

others. Furthermore, eight of ten were back on the<br />

job earlier than they would otherwise have been.<br />

Those are the findings of a survey among 1,700<br />

persons who had received treatment at one of our<br />

health centres.<br />

24 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Each year, <strong>Falck</strong>’s network of physicians, nurses, psychologists,<br />

physiotherapists and other healthcare experts help<br />

tens of thousands of people avoid or overcome physical<br />

and mental problems. It is <strong>Falck</strong> Healthcare’s vision to<br />

provide quick access to preventive treatment in order to<br />

ensure that early symptoms do not develop into chronic<br />

problems.<br />

<strong>Falck</strong> provides healthcare services to companies as well as<br />

the public sector, pension funds and individuals.<br />

The international roll­out of the Healthcare business continued<br />

in <strong>2009</strong>. Two medical and healthcare clinics were<br />

opened in Abu Dhabi in the United Arab Emirates, and the<br />

expansion of healthcare clinics in Slovakia continued. In<br />

Poland, new contracts were signed with three insurance<br />

companies. In Sweden, a major contract was signed with a<br />

Norwegian insurance company, which will also lead to additional<br />

activities in Sweden. And finally, contracts were<br />

entered into for the establishment of two clinics for <strong>Falck</strong>’s<br />

training centres in Aberdeen and Teeside in the<br />

United Kingdom to test and examine course participants<br />

who will be working on North Sea oil rigs.<br />

<strong>Falck</strong> Healthcare continues to provide interdisciplinary<br />

treatment at more than 200 health centres in Denmark.<br />

Here, almost half a million people can be treated for pain<br />

such as back and shoulder pain by <strong>Falck</strong>’s teams of physiotherapists,<br />

chiropractors, massage therapists and zone<br />

therapists.<br />

Independent surveys of quality show a high level of satis­<br />

faction with the interdisciplinary treatment, as 90% of<br />

people receiving treatment wish to use the treatment<br />

again. Measurements of the effect of <strong>Falck</strong>’s crisis therapy<br />

services also show top quality.


In <strong>2009</strong>, <strong>Falck</strong> Healthcare started a partnership with the<br />

pharmaceutical industry regarding compliance and correct<br />

use of pharmaceuticals.<br />

<strong>Falck</strong> Jobservice supports municipal job centres in their<br />

efforts to help their citizens get back to work after a long<br />

period on sickness benefits or otherwise clarify such<br />

people’s situation. In <strong>2009</strong>, <strong>Falck</strong> signed contracts in this<br />

respect with six Danish municipalities, and the number of<br />

people on sickness benefits has already been successfully<br />

reduced in several of the municipalities.<br />

In both Denmark and Sweden, <strong>Falck</strong> helps companies and<br />

public­sector institutions reduce sickness absence among<br />

employees. Towards the end of the year, <strong>Falck</strong> Healthcare<br />

won several new customers in this field, and activity is also<br />

expected to grow in 2010.<br />

<strong>Falck</strong>’s staffing service for the public healthcare sector<br />

was affected by the decision by certain Danish regions to<br />

insource staffing functions. In spite of this, <strong>Falck</strong> sees opportunities<br />

in the area and acquired Danish­based staffing<br />

agency Pleje og Omsorg, which primarily provides social<br />

and healthcare assistance for municipalities in Jutland and<br />

on Funen, but which also offers staffing services for nurses,<br />

pre­school teachers and other professional groups.<br />

<strong>Falck</strong> has furthermore acquired 80% of the shares in the<br />

company Dansk HjemmePlejeService, which provides<br />

home care to 1,400 citizens, primarily in the Greater<br />

Copenhagen area. Under the name of <strong>Falck</strong> Hjemmepleje,<br />

<strong>Falck</strong> intends to offer interested people in Denmark both<br />

practical assistance and personal care.<br />

<strong>Falck</strong> Healthcare provides<br />

interdisciplinary<br />

treatment at more than<br />

200 health centres in<br />

Denmark<br />

Did you know that …<br />

1,000 employees in Denmark<br />

work for <strong>Falck</strong> Healthcare, which has been an inde-<br />

pendent business unit since 2005. This makes <strong>Falck</strong><br />

Denmark the largest provider of healthcare services<br />

under corporate healthcare packages. In 2001,<br />

there were only 11 employees in <strong>Falck</strong> Healthcare.<br />

www.falck.com<br />

25


Training | Worldwide<br />

Brazil, Denmark, Germany, Malaysia, the Netherlands, Nigeria, Norway, Russia, Singapore,<br />

Thailand, Trinidad, United Arab Emirates, United Kingdom, USA, Vietnam.<br />

26 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Training I Revenue<br />

DKK million<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong>


Ana Paula Pinho dos Anjos<br />

Age 35, Assistant Instructor, Training<br />

<strong>Falck</strong>, Brazil<br />

Ana Paula Pinho dos Anjos is a trained nurse and diver and she has worked as an<br />

instructor with <strong>Falck</strong> in Brazil since 2007.<br />

Water has a special place in Ana’s life. She is a member of <strong>Falck</strong>’s specialised<br />

team which trains offshore workers or helicopter crews in emergency landing<br />

at sea.<br />

”In our training courses, we train people who have never before been in a closed<br />

compartment under water, in a safety belt and, even worse, upside down. It is<br />

fantastic when we are able to win people’s confidence during the training course<br />

and teach them to overcome their barriers,” said Ana Paula Pinho dos Anjos.<br />

Training I Organic growth<br />

%<br />

24<br />

20<br />

16<br />

12<br />

8<br />

4<br />

0<br />

-4<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Training I Number of course participants<br />

Numbers in thousands<br />

200<br />

175<br />

150<br />

125<br />

100<br />

75<br />

50<br />

25<br />

0<br />

2005<br />

Training<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

www.falck.com<br />

27


Training<br />

Training<br />

• Continued its geographic expansion<br />

• Opened six new training centres<br />

• Obtained new customers in the wind turbine industry<br />

Did you know that …<br />

193,000 course participants on<br />

five continents<br />

attended a <strong>Falck</strong> course and were trained by some<br />

1,000 <strong>Falck</strong> employees in <strong>2009</strong>. Sophus <strong>Falck</strong> started<br />

up systematic training activities in 1923 and, <strong>Falck</strong><br />

is currently the leading provider of courses in safety<br />

training, fire fighting and rescue at sea, primarily<br />

targeting the oil and gas sector.<br />

28 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

<strong>Falck</strong> is the world’s leading provider of rescue and safety<br />

courses and related safety services for the offshore industry.<br />

The maritime sector, the chemical industry, the aviation<br />

industry and the armed forces in Denmark and Sweden<br />

also use <strong>Falck</strong>’s knowhow for training of their staff to<br />

take care of themselves and each other.<br />

<strong>Falck</strong>’s training and safety activities are now represented<br />

on five continents, in 15 countries and with a total of 27<br />

training centres targeting the offshore industry and seven<br />

centres for special industrial fire training in the Netherlands.<br />

Course participants receive training in theoretical<br />

issues and participate in practical exercises in the field of<br />

safe conduct with a view to avoiding industrial accidents<br />

and in how to handle any accidents that do occur, also under<br />

extreme conditions. <strong>Falck</strong>’s training centres are designed<br />

in such a way that it is possible to create an almost<br />

perfect illusion of real disasters, fires and explosions.<br />

Moreover, <strong>Falck</strong> offers training of fire­fighters and provides<br />

safety and emergency analysis and crisis management for<br />

industries involving high risk to employees and the<br />

environment. To this should be added other services within<br />

safety such as the supply of fire emergency forces and<br />

highly skilled professionals to functions as safety managers<br />

and special paramedic emergency staff.<br />

It is <strong>Falck</strong>’s ambition to create a more standardised and<br />

high level of quality within rescue and safety training<br />

worldwide. <strong>Falck</strong> is therefore constantly involved in the<br />

development of new training methods, including training<br />

on offshore installations and on board vessels, internetbased<br />

training (E­learning) and use of simulators in special<br />

cases. All these activities reflect the latest requirements<br />

from both customers and regulatory authorities.<br />

<strong>Falck</strong> continued the expansion of its training activities in<br />

<strong>2009</strong>. New centres were opened in the United Arab Emirates,<br />

Nigeria, Thailand, Germany, the United States and Vietnam.<br />

Moreover, <strong>Falck</strong> has opened a representative<br />

office in Moscow.


In future, we will also be focused on global expansion on<br />

selected markets. In January 2010, <strong>Falck</strong> acquired a minority<br />

interest in a well­established OPITO (Offshore Petroleum<br />

Industry Training Organisation) accredited training<br />

centre in Indonesia. The new centres are located close to<br />

oil and gas fields in order to provide the best possible service<br />

to <strong>Falck</strong>’s customers among the international oil and<br />

gas companies and related service companies. With these<br />

initiatives, <strong>Falck</strong> has taken additional important steps<br />

towards meeting its ambition of offering safety training in<br />

all oil and gas producing regions of the world.<br />

The new training centres in the United Arab Emirates and<br />

Nigeria have not only increased our presence in important<br />

markets; they have also contributed to raising the level of<br />

safety training in those regions. These trainings centres<br />

were accredited to OPITO standards when established,<br />

and going forward this will be of great significance to both<br />

the staff and companies operating in those countries as<br />

they have not previously had providers of training accredited<br />

to this international standard.<br />

<strong>Falck</strong>’s training and safety activities are now<br />

represented on five continents, in 15 countries<br />

and with a total of 27 offshore training centres<br />

www.falck.com<br />

29


Did you know that …<br />

Fifteen countries<br />

currently have <strong>Falck</strong> training centres. <strong>Falck</strong> has most<br />

recently set up a training centre in Abu Dhabi in the<br />

United Arab Emirates. <strong>Falck</strong> has training centres in<br />

European countries and in a number of Asian,<br />

American and African countries.<br />

30 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

By opening an additional two new centres in <strong>2009</strong> in<br />

Thailand and Vietnam respectively, <strong>Falck</strong> has gained a<br />

strong position in Asia with a total of five training centres<br />

in the region accredited to the OPITO standard. As <strong>Falck</strong><br />

wants to offer these internationally recognised courses<br />

worldwide, the North American centres at Houma and<br />

Maurice were also accredited to the OPITO standard in<br />

<strong>2009</strong>. Fifteen training centres are currently accredited to<br />

the standard, and more are expected to be accredited in<br />

2010. In addition, five Norwegian training centres are<br />

accredited to the highest quality level in Norway, the<br />

so­called OLF standard. At centres not yet accredited to<br />

OPITO, they nevertheless provide training according to<br />

the standard.<br />

In Germany, <strong>Falck</strong> established a training centre at Emden<br />

in <strong>2009</strong>. From this centre, <strong>Falck</strong> provides safety training for<br />

employees in the offshore wind turbine industry. Moreover,<br />

<strong>Falck</strong> provides training courses for international wind<br />

turbine companies at the training centre at Esbjerg, Denmark<br />

where a 26 metre wind turbine tower was recently<br />

built to be used for practical training.


The number of participants in <strong>Falck</strong> courses continued to<br />

grow at both new and already established centres. <strong>Falck</strong><br />

trained 193,000 people in <strong>2009</strong>, up from 166,000 in 2008,<br />

primarily due to the acquisition of activities in the United<br />

States in late 2008. The remaining growth was primarily<br />

generated in Brazil and the United Kingdom, where the<br />

number of course participants rose by 10% and 26% respectively.<br />

Moreover, the number of course participants<br />

was affected by the loss of a major contract in Norway in<br />

<strong>2009</strong>, for which reason the organisation in Norway has<br />

been adjusted to match the new situation.<br />

In <strong>2009</strong>, <strong>Falck</strong> Training signed a number of important<br />

contracts to provide training to oil and gas company employees<br />

on their offshore installations. This saves customers<br />

both time and money for travel and accommodation,<br />

and <strong>Falck</strong> expects to enter into more of this kind of on­site<br />

contracts in 2010.<br />

<strong>Falck</strong> trained 193,000<br />

people in <strong>2009</strong>, up from<br />

166,000 in 2008, primarily<br />

due to the acquisition of<br />

activities in the United<br />

States in late 2008<br />

www.falck.com<br />

31


Financial review<br />

In spite of the financial crisis, <strong>Falck</strong> increased the revenue<br />

by 6.6% in <strong>2009</strong> to DKK 7,529 million, which was consistent<br />

with the Group’s forecast. The rate of organic growth<br />

was 4.3% as compared with an expected growth rate of<br />

6-7%. The percentage of Group revenue generated outside<br />

Denmark rose to 34.6% (2008: 31.9%), as the growth rate<br />

for markets outside Denmark was 15.5%, of which organic<br />

growth accounted for 8.3%. The rate of organic growth in<br />

Denmark was 2.5% and was adversely affected by the<br />

insourcing of staffing services by a number of regions.<br />

Performance in the staffing business thus reduced the rate<br />

of organic growth in Denmark by 3 percentage points and<br />

by 2 percentage points for the Group.<br />

Operating profit before amortisation and impairment of<br />

intangible assets from acquisitions and exceptional items<br />

(EBITA) was DKK 721 million (2008: DKK 587 million).<br />

EBITA increased by 22.8%, which met Management’s<br />

expectations and reflected the substantial efficiency<br />

improvement measures and improvements of business<br />

procedures and processes implemented in <strong>2009</strong>, especially<br />

in Denmark.<br />

Profit attributable to <strong>Falck</strong> was DKK 402 million (2008:<br />

DKK 257 million), equivalent to a growth rate of 56.4%.<br />

<strong>Falck</strong> generated a free cash flow of DKK 1,096 million in<br />

<strong>2009</strong> (2008: DKK 566 million), representing a cash conversion<br />

rate of 152.0% (2008: 96.4%) in terms of conversion<br />

of EBITA into cash.<br />

The ratio of net debt to EBITDA dropped from 3.76x in<br />

2008 to 2.64x in <strong>2009</strong>, which was attributable to the<br />

increase in earnings and the high cash flow.<br />

32 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

BASIS OF PRESENTATION<br />

The financial review is based on the financial highlights<br />

and key ratios on pages 8-10 and cannot be derived<br />

directly from the consolidated financial statements.<br />

GROUP PERFORMANCE IN <strong>2009</strong><br />

Consolidated income statement<br />

Consolidated revenue for <strong>2009</strong> was DKK 7,529 million,<br />

equivalent to a growth rate of 6.6%. Compared with performance<br />

in 2008, revenue was reduced by 2.3 percentage<br />

points as a result of lower exchange rates. During the<br />

past five years, revenue has grown by an average of 12.3%.<br />

Revenue<br />

DKK million<br />

8,000<br />

7,000<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1,000<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Other operating income amounted to DKK 41 million<br />

(2008: DKK 28 million) and consisted of profit on the sale<br />

of property, plant and equipment and rent from premises<br />

at the Group’s stations in Denmark and the gain from a<br />

partial sale of a subsidiary.


EBITA was DKK 721 million (2008: DKK 587 million), equivalent<br />

to an EBITA margin of 9.6% (2008: 8.3%).<br />

EBITA / Operating margin<br />

DKK million %<br />

800<br />

700<br />

600<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

2005<br />

EBITA<br />

Operating margin<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Investments in associates generated a loss of DKK 1<br />

million as was the case in 2008.<br />

Financials amounted to a net expense of DKK 114 million<br />

(2008: DKK 201 million). The fall in financial expenses was<br />

mainly attributable to exchange rate gains on short-term<br />

intercompany loans of DKK 30 million in 2008, whereas<br />

corresponding exchange rate losses in <strong>2009</strong> amounted to<br />

DKK 30 million. In addition, falling market rates of interest<br />

and the high free cash flow resulted in lower financing<br />

costs.<br />

Profit before tax was DKK 588 million (2008: DKK 373 million).<br />

The increase was due to an increase in EBITA and the<br />

above mentioned exchange gains and losses.<br />

Tax on the profit for the year was DKK 171 million (2008:<br />

DKK 98 million), equivalent to an effective tax rate of<br />

29.0% (2008: 26.3%). The increase in the tax rate was<br />

12.0<br />

10.5<br />

primarily the result of non-capitalised tax losses and prior-<br />

9.0<br />

7.5<br />

6.0<br />

4.5<br />

3.0<br />

1.5<br />

0.0<br />

year adjustments of tax, whereas the adjustments were<br />

positive in 2008.<br />

Profit attributable to <strong>Falck</strong> increased by DKK 145 million to<br />

DKK 402 million. The increase is primarily a result of the<br />

increase in EBITA and the effect from exchange rate gains<br />

in <strong>2009</strong> versus losses in 2008.<br />

The trend of profit attributable to <strong>Falck</strong> is illustrated in the<br />

chart below.<br />

Profit attributable to <strong>Falck</strong><br />

DKK million<br />

450<br />

400<br />

350<br />

300<br />

250<br />

200<br />

150<br />

100<br />

50<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

Consolidated revenue<br />

for <strong>2009</strong> was DKK 7,529<br />

million, equivalent to a<br />

growth rate of 6.6%<br />

www.falck.com<br />

33


Consolidated cash flow statement<br />

The free cash flow was DKK 1,096 million (2008: DKK 566<br />

million). The free cash flow as a proportion of EBITA (the<br />

cash conversion rate) was 152.0% (2008: 96.4%).<br />

Free cash flow / EBITA<br />

DKK million %<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

Free cash flow<br />

Cash conversion rate, %<br />

The high free cash flow in <strong>2009</strong> was the result of increased<br />

earnings and the Group’s focus on liquidity<br />

optimisation. Moreover, the longer credit for payment of<br />

tax collected at source in Denmark had a favourable<br />

impact on the consolidated free cash flow.<br />

In <strong>2009</strong>, DKK 116 million (2008: DKK 49 million) was<br />

invested in property, plant and equipment related to<br />

expansion and start-up of activities relative to total invest-<br />

ments of DKK 260 million (2008: DKK 282 million).<br />

Income taxes paid amounted to DKK 166 million (2008:<br />

DKK 99 million). Income taxes paid under Danish joint<br />

taxation amounted to DKK 112 million (2008: DKK 56<br />

million).<br />

Interest paid amounted to DKK 129 million (2008: DKK<br />

167 million). The reduction as compared with 2008 was<br />

due to the lower level of interest rates and repayment of<br />

the Group’s debt.<br />

34 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

0<br />

2005<br />

2006<br />

2007<br />

EBITA<br />

2008<br />

<strong>2009</strong><br />

180<br />

150<br />

120<br />

90<br />

60<br />

30<br />

0<br />

Payments for acquisitions totalled DKK 73 million (2008:<br />

DKK 460 million) and primarily concerned the acquisition<br />

of training activities in Nigeria, healthcare activities in<br />

Denmark, Travelcare in Sweden and acquisitions of minority<br />

interests in Finland and the Netherlands.<br />

Dividends paid, servicing of and changes in interestbearing<br />

debt represented a cash outflow of DKK 528<br />

million (2008: a cash inflow of DKK 258 million). The increased<br />

cash outflow as compared with 2008 was attributable<br />

to a reduction in the use of the Group’s credit facilities<br />

and to a loan of DKK 392 million obtained in 2008 to<br />

fund acquisitions.<br />

Consolidated balance sheet<br />

Net operating assets<br />

Consolidated net operating assets excluding goodwill<br />

stood at DKK 277 million (2008: DKK 607 million).<br />

Net operating assets<br />

DKK million<br />

700<br />

600<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

2005<br />

2006<br />

2007<br />

2008<br />

<strong>2009</strong><br />

The fall in net operating assets was primarily attributable<br />

to the cash flow initiatives described above.<br />

Consolidated net operating assets including goodwill<br />

stood at DKK 4,411 million (2008: DKK 4,573 million), and<br />

the fall in net assets was partly offset by an increase in<br />

goodwill as a result of acquisitions made during the year.


Equity<br />

Equity attributable to <strong>Falck</strong> Holding A/S increased by DKK<br />

461 million in <strong>2009</strong> to DKK 1,346 million. This increase<br />

was composed of profit attributable to <strong>Falck</strong> Holding A/S<br />

of DKK 402 million, foreign exchange adjustments and<br />

actuarial adjustments of pension provisions.<br />

Minority interests totalled DKK 61 million (2008: DKK 23<br />

million). The increase as compared with 2008 primarily<br />

related to minority interests in the new training activities<br />

in Nigeria and a new minority shareholder in the<br />

Emergency business in Slovakia.<br />

Provisions for acquisition of minorities<br />

The provisions for acquisition of minorities are recognised<br />

in the amount of DKK 286 million (2008: DKK 240 million)<br />

based on expected earnings at the time they are used.<br />

If a minority interest elects not to sell its shares, <strong>Falck</strong> has<br />

a corresponding right to buy the shares in a subsequent<br />

period. The increase as compared with 2008 concerned<br />

additions of new minorities which balance out the payments<br />

made in connection with the exercise of options.<br />

Net interest-bearing debt<br />

The Group’s net interest-bearing debt declined by DKK<br />

800 million to DKK 2,577 million, from a starting point of<br />

DKK 3,377 million at year-end 2008. The fall in net interest-bearing<br />

debt was attributable to the high free cash<br />

flow.<br />

Equity attributable to<br />

<strong>Falck</strong> Holding A/S<br />

increased by DKK 461<br />

in <strong>2009</strong> to DKK 1,346<br />

million<br />

www.falck.com<br />

35


ACQUISITIONS AND DIVESTMENTS<br />

Acquisitions of companies and operations<br />

The <strong>Falck</strong> Group acquired the following companies in<br />

<strong>2009</strong>:<br />

Europ Assistance’s business in the Nordic region<br />

As part of the strategy of becoming one of the leading<br />

providers of travel assistance in the Nordic region, <strong>Falck</strong><br />

acquired the Nordic operations of the international assistance<br />

company Europ Assistance in February <strong>2009</strong> and<br />

entered into a number of collaborative agreements within<br />

both travel and road-side assistance.<br />

<strong>Falck</strong> OY<br />

In June <strong>2009</strong>, the Group acquired an additional 30% of the<br />

shares in <strong>Falck</strong> OY, the Group’s assistance operation in<br />

Finland. The acquisition increased the Group’s investment<br />

to 100%.<br />

<strong>Falck</strong> AVD<br />

In June <strong>2009</strong>, the Group acquired an additional 49% of the<br />

shares in <strong>Falck</strong> AVD. The acquisition increased the Group’s<br />

investment to 100%. <strong>Falck</strong> AVD owns 80% of the Group’s<br />

fire training and consulting operation in the Netherlands.<br />

<strong>Falck</strong> Prime Atlantic<br />

In October <strong>2009</strong>, the Group acquired 51% of the shares of<br />

<strong>Falck</strong> Prime Atlantic, which is engaged in training activities<br />

from its base in a newly built training centre in Nigeria.<br />

36 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Pleje og Omsorg<br />

In November <strong>2009</strong>, the Group acquired 100% of the<br />

shares in Danish-based company Pleje og Omsorg, which<br />

provides staffing services in the Healthcare area.<br />

Dansk HjemmePlejeService<br />

In December <strong>2009</strong>, the Group acquired the operations of<br />

Dansk HjemmePlejeService, which provides services within<br />

personal care and practical assistance in the Greater<br />

Copenhagen and northern Zealand areas under the freechoice<br />

scheme for home care services. In connection<br />

with the transaction, 20% of the shares in the company<br />

acquired were sold to the former owner.<br />

Divestments<br />

Tesia<br />

In April <strong>2009</strong>, the <strong>Falck</strong> Group sold 100% of the shares of<br />

the Swedish-based Healthcare staffing service company<br />

Tesia.<br />

RISC Fire & Safety Services<br />

In April <strong>2009</strong>, the <strong>Falck</strong> Group sold the operations of the<br />

Dutch-based company RISC Fire & Safety Services.<br />

MSTS Malaysia<br />

In March <strong>2009</strong>, the <strong>Falck</strong> Group sold 10% of the shares in<br />

the training operations in Malaysia.<br />

<strong>Falck</strong> Emergency Slovakia<br />

In December <strong>2009</strong>, the <strong>Falck</strong> Group sold 49% of the shares<br />

in the emergency operations in Slovakia. The divestment<br />

reduced <strong>Falck</strong>’s investment to 51% of the shares.


Revenue and organic growth by business area<br />

DKK million<br />

1) Revenue in DKK for <strong>2009</strong> as a percentage of consolidated revenue<br />

PERFORMANCE BY BUSINESS AREA<br />

Assistance<br />

Revenue from the Assistance business increased 5.5% to<br />

DKK 2,183 million (2008: DKK 2,070 million) and accounted<br />

for 29.0% of consolidated revenue. The organic growth<br />

rate was 4.2%.<br />

In the subscription business, Assistance in Denmark in<br />

<strong>2009</strong> experienced a market situation that had become<br />

considerably more difficult, primarily due to the economic<br />

crisis. However, this was offset by an increase in revenue<br />

from ‘pay on use’ and the introduction of new product<br />

initiatives, including the launch of residential alarms in<br />

Denmark, comprising alarm systems for private customers<br />

and small businesses.<br />

In spite of these difficult conditions, Assistance in<br />

Denmark succeeded in achieving a year-on-year increase<br />

in earnings, primarily through cost reductions and a lower<br />

frequency of responses during the first 11 months of the<br />

year.<br />

Revenue EBITA Operating margin (%)<br />

% of Organic<br />

total 1) <strong>2009</strong> 2008 <strong>2009</strong> 2008 <strong>2009</strong> 2008 growth<br />

Assistance 29.0 2,183 2,070 327 302 15.0 14.6 4.2<br />

Emergency 56.7 4,271 3,878 221 77 5.2 2.0 11.4<br />

Healthcare 15.1 1,139 1,283 49 85 4.3 6.6 (11.0)<br />

Training 12.2 921 831 124 123 13.5 14.8 (1.4)<br />

Elimination (13,0) (985) (996) - - - - -<br />

Group total 100.0 7,529 7,066 721 587 9.6 8.3 4.3<br />

Assistance in Sweden continued to generate growth in its<br />

portfolio of private subscribers, whilst portfolio growth<br />

was squeezed in Norway.<br />

The travel assistance business TravelCare was launched in<br />

February <strong>2009</strong> and showed satisfactory growth.<br />

Emergency<br />

Revenue from the Emergency business, which accounted<br />

for 56.7% of consolidated revenue, rose to DKK 4,271 million<br />

in <strong>2009</strong>, equivalent to a growth rate of 10.1%. The<br />

rate of organic growth was 11.4% as a result of high<br />

growth rates in several markets.<br />

The Emergency business in Denmark generated very satis-<br />

factory revenue growth in <strong>2009</strong>, which was attributable to<br />

a high level of activity in the ambulance business and the<br />

expansion from 1 September <strong>2009</strong> of the areas in the<br />

Capital Region where <strong>Falck</strong> provides ambulance services.<br />

In Region Central and Region Zealand, where <strong>Falck</strong>’s areas<br />

of coverage were reduced, new ambulance contracts took<br />

effect on 1 December <strong>2009</strong> and 1 February 2010 respectively.<br />

When all contracts have been implemented, <strong>Falck</strong>’s<br />

market share will be at the same level as before the tenders.<br />

www.falck.com<br />

37


In the Emergency business in Norway, the volume of activity<br />

was increased by a total of 17 ambulances in December<br />

<strong>2009</strong>. In Sweden, the Ulfab Group was consolidated for<br />

the full year <strong>2009</strong> following the acquisition in 2008.<br />

In Poland, additional ambulance contracts were won,<br />

which were offset by a change in the DKK/PLN exchange<br />

rate, whereas earnings showed strong growth following<br />

efficiency improvements and better contract terms.<br />

In the fire-fighting business, <strong>Falck</strong> saw a significant improvement<br />

in Spain in <strong>2009</strong> due to extra work assignments<br />

at nuclear power plants, the start-up of a new<br />

contract in Slovakia and the full-year effect of the activity<br />

started up in Romania in 2008. Growth was also achieved<br />

in the Netherlands within the fire services and consulting<br />

business.<br />

The significant growth in revenue, including the full-year<br />

effect of the start-up of new activities in Romania, also<br />

contributed to revenue growth. In addition, a number of<br />

improvements of business procedures and processes have<br />

been initiated, which led to improvements in earnings,<br />

especially in Denmark and Sweden, partly due to a<br />

reduction of overtime through more efficient shift planning.<br />

In Sweden, the growth in earnings was also attributable<br />

to the integration of the Ulfab Group.<br />

38 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Healthcare<br />

Healthcare’s share of consolidated revenue fell to 15.1% in<br />

<strong>2009</strong> (2008: 18.2%). Revenue for the business area fell to<br />

DKK 1,139 million (2008: DKK 1,283 million), of which the<br />

rate of organic growth was negative by 11.0% (2008:<br />

positive by 19.2%).<br />

Healthcare in Denmark recorded an 11.2% fall in revenue<br />

compared with 2008. The fall was attributable to the insourcing<br />

of staffing services in a number of Danish regions<br />

and a fall in the number of staff covered by <strong>Falck</strong>’s healthcare<br />

scheme due to the general economic downturn and<br />

falling employment. This was partly offset by new contracts<br />

and products in <strong>Falck</strong> JobService.<br />

The Healthcare activities in Sweden were integrated into a<br />

single organisational entity in the course of <strong>2009</strong> in order<br />

to achieve operating efficiencies and increase sales.<br />

The new Healthcare activities in the United Arab Emirates<br />

contributed positive organic growth.<br />

EBITA was DKK 49 million (2008: DKK 85 million), primarily<br />

due to developments in the staffing business in<br />

Denmark and to the fact that, for some of the revenue<br />

loss, it was not possible to reduce costs to the same<br />

extent. Moreover, earnings were adversely affected by the<br />

start-up of the new activities in Jobservice and in absence<br />

management in Sweden.


Training<br />

Revenue from the Training business rose to DKK 921<br />

million (2008: DKK 831 million) and accounted for 12.2%<br />

of consolidated revenue (2008 11.8%). Organic growth<br />

was negative at the rate of 1.4%, which was mainly attributable<br />

to a general downturn in the market of the Training<br />

business due to a lower level of activity in the offshore<br />

oil industry in the last part of <strong>2009</strong>.<br />

The Training business in Norway was also affected by the<br />

loss of a major customer, and extensive restructuring was<br />

therefore undertaken in <strong>2009</strong> to adjust the cost level,<br />

which also had a negative impact on earnings in <strong>2009</strong>.<br />

Activity in the Netherlands was hit by a certain amount of<br />

reluctance, both within the oil industry and the local<br />

market for fire training.<br />

Revenue in Malaysia was on a level with last year, whilst<br />

the activity in Alford, USA, was consolidated for the full<br />

year <strong>2009</strong> following the acquisition of the business in<br />

November 2008.<br />

Revenue furthermore included the new Training business<br />

activities in the United Arab Emirates, Nigeria and<br />

Thailand.<br />

Earnings in the Training business were thus adversely<br />

affected by lower activity levels in a number of countries<br />

as described above.<br />

Revenue from the Training business rose to<br />

DKK 921 million (2008: DKK 831 million) and<br />

accounted for 12.2% of consolidated revenue<br />

(2008 11.8%)<br />

www.falck.com<br />

39


Revenue and operating profit (EBITA) by geographical area<br />

DKK million<br />

1) Revenue in DKK for <strong>2009</strong> as a percentage of consolidated recenue<br />

PERFORMANCE BY AREA<br />

Denmark<br />

Revenue in Denmark was DKK 4,928 million (2008: DKK<br />

4,814 million) and increased by 2.4%, of which 2.5% was<br />

organic growth.<br />

As a result of the above, EBITA increased to DKK 449<br />

million (2008: DKK 375 million).<br />

The operating margin in <strong>2009</strong> was 9.1% (2008: 7.8%)<br />

which was attributable to the increase in revenue and<br />

optimisation of operations in the Emergency and Assistance<br />

businesses, which was to some extent offset by<br />

lower activity in Healthcare.<br />

Nordic region<br />

Revenue from operations in the Nordic region (excluding<br />

Denmark) increased by DKK 162 million, or 15.1%. The<br />

rate of organic growth was 6.3% and was generated both by<br />

Assistance and Emergency, whereas Training and Healthcare<br />

saw a minor decline due to lower levels of activity.<br />

EBITA was DKK 40 million (2008: DKK 36 million), equivalent<br />

to an EBITA margin of 3.2% (2008: 3.5%). The lower<br />

operating margin was mainly attributable to lower earn-<br />

40 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Revenue EBITA Operating margin (%)<br />

% of Organic<br />

total 1) <strong>2009</strong> 2008 <strong>2009</strong> 2008 <strong>2009</strong> 2008 growth<br />

Denmark 65.4 4,928 4,814 449 375 9.1 7.8 2.5<br />

Nordic region 16.4 1,233 1,071 40 36 3.2 3.5 6.3<br />

Europe 13.8 1,040 1,045 156 138 15.0 13.2 9.5<br />

Rest of the world 4.4 328 136 76 38 23.2 27.9 15.0<br />

Group total 100.0 7,529 7,066 721 587 9.6 8.3 4.3<br />

ings in the Training business as a result of the lower level<br />

of activity and restructuring costs which, however, was<br />

partially offset by improvements in the Emergency and<br />

Assistance businesses.<br />

Europe<br />

Revenue from operations in Europe (excluding the Nordic<br />

region) was DKK 1,040 million (2008: DKK 1,045 million)<br />

equivalent to a minor fall by 0.5% caused by exchange rate<br />

fluctuations and the divestment of operations in the<br />

Netherlands. The rate of organic growth was 9.5%, which<br />

was mainly attributable to a higher level of activity in<br />

Spain and new contracts in Romania, whereas the Training<br />

business in the Netherlands experienced a minor fall in the<br />

level of activity.<br />

EBITA was DKK 156 million (2008: DKK 138 million), equiv-<br />

alent to an operating margin of 15.0% (2008: 13.2%). The<br />

increase in the operating margin was mainly the result of<br />

activities in Spain, Eastern Europe and the Emergency<br />

business in the Netherlands.<br />

Rest of the world<br />

Revenue from operations in the rest of the world was DKK<br />

328 million (2008: DKK 136 million) equivalent to a<br />

growth rate of 141.2%, of which organic growth account-


ed for 15.0%, which was primarily attributable to the<br />

Training business in Brazil.<br />

EBITA was DKK 76 million (2008: DKK 38 million). The increase<br />

was primarily achieved through consolidation of<br />

the activities in the USA which was, however, offset to<br />

some extent by costs incurred in connection with investments<br />

in new training centres in a number of countries.<br />

OUTLOOK FOR 2010<br />

While the economic environment continues to be challenging<br />

for some of our services, we expect the Group’s<br />

revenue growth rate in 2010, including the positive effect<br />

of acquisitions completed in <strong>2009</strong>, to be above the revenue<br />

growth rate realised in <strong>2009</strong>.<br />

The EBITA margin improvement experienced in <strong>2009</strong> is ex-<br />

pected to continue in 2010, albeit at a lower improvement<br />

rate.<br />

FORWARD -LOOKING STATEMENTS<br />

Certain statements in this financial review are forwardlooking<br />

statements. Such statements are based on current<br />

expectations and are by their nature subject to a number<br />

of uncertainties that could cause actual results and performance<br />

to differ materially from future results or performance,<br />

expressed or implied, by the forward-looking<br />

statements.<br />

OTHER MAT TERS<br />

In June <strong>2009</strong>, 2,563,003 new shares were issued, equivalent<br />

to a capital increase of DKK 39 million. Following<br />

this increase, the company’s shareholders, each of whom<br />

holds more than 5% of the shares, are:<br />

Shareholders in <strong>Falck</strong> Holding A/S<br />

Name Ownership<br />

<strong>Falck</strong> L.P., Jersey 71.9%<br />

ATP PEP I K/S, Copenhagen 10.5%<br />

Furthermore, DKK 1 million was received in June <strong>2009</strong> in<br />

connection with a change in the terms of warrants already<br />

granted.<br />

EVENTS AF TER THE BAL ANCE SHEET DATE<br />

No material events of significance to the consolidated<br />

financial statements for <strong>2009</strong> have occurred after the<br />

balance sheet date.<br />

Revenue from operations<br />

in the Nordic region<br />

(excluding Denmark)<br />

increased by DKK 162<br />

million, or 15.1%<br />

www.falck.com<br />

41


Corporate governance<br />

The Management of <strong>Falck</strong> monitors corporate governance<br />

on a regular basis. In this way, Management ensures that<br />

the Group is managed, internally as well as externally, in a<br />

manner that is consistent with national and international<br />

rules and in line with the corporate mission and in a manner<br />

which matches the expectations of the different stakeholder<br />

groups, including the shareholders.<br />

The Group complies<br />

to a wide extent<br />

with the applicable<br />

corporate governance<br />

recommedations<br />

42 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Corporate governance<br />

In <strong>Falck</strong>, corporate governance is considered a natural and<br />

crucial element in the achievement of the Group’s goals<br />

and strategy.<br />

Although <strong>Falck</strong> is not a publicly listed company, the Group<br />

complies to a wide extent with the corporate governance<br />

recommendations applicable to companies listed on NAS-<br />

DAQ OMX Copenhagen. However, certain recommendations<br />

are considered to be more relevant to a company<br />

with a broader ownership.<br />

In June 2008, the Danish Venture and Private Equity Association<br />

(dvca) issued guidelines for responsible ownership<br />

and corporate governance for private equity funds and<br />

their controlled enterprises.<br />

The recommendations include, inter alia, guidelines on a<br />

number of issues to be included in the Management’s<br />

review, such as corporate governance, financial risks and<br />

employee relations. The recommendations are accessible<br />

on the association’s website at www.dvca.dk.<br />

The <strong>Falck</strong> Group complies with the dvca’s recommendations.<br />

Board of Directors<br />

Pursuant to Danish legislation, <strong>Falck</strong> has a two-tier management<br />

system encompassing a Board of Directors and<br />

an Executive Management Board. The Board of Directors’<br />

role is to supervise the Group’s activities, development,<br />

management and organisation, whereas the Executive<br />

Management Board is responsible for day-to-day developments<br />

and operations. The two bodies are independent<br />

and do not have overlapping members.


The Board of Directors acts in compliance with applicable<br />

legislation and meets a minimum of five times per year<br />

and in special cases.<br />

Members of the Board of Directors are elected annually.<br />

There are three employee representatives from the Group<br />

on the Board of Directors of <strong>Falck</strong> Holding A/S. Moreover,<br />

employee representatives on the Board of Directors of the<br />

subsidiary <strong>Falck</strong> Danmark A/S are invited to and participate<br />

in joint board meetings with <strong>Falck</strong> Holding A/S.<br />

Audit Committee<br />

<strong>Falck</strong> has set up an Audit Committee. The objective of the<br />

Audit Committee is to evaluate the Group’s financial<br />

reporting, accounting policies and the internal control and<br />

risk management environment. In addition, the Committee<br />

makes relevant recommendations in relation to these<br />

issues to the Board of Directors and ensures follow-up on<br />

the implementation of initiatives to be launched by the<br />

Executive Management Board. The Committee receives<br />

information from a number of Group functions and, when<br />

necessary, from the Company’s auditor.<br />

The Audit Committee meets a minimum of three times a<br />

year. The members of the Audit Committee are three<br />

members appointed by the Board of the Directors, the<br />

Executive Management Board and the Chief Financial<br />

Officer. The Company’s auditor attends Committee meetings<br />

to the extent necessary.<br />

ExECUTIVE MANAGEMENT BOARD<br />

The Executive Management Board is responsible for the<br />

day-to-day development and operations with a primary focus<br />

on developing and implementing strategies and significant<br />

initiatives for approval by the Board of Directors.<br />

Moreover, the Executive Management Board is responsible<br />

for ensuring that the Board of Directors is informed about<br />

all material matters.<br />

The Executive Management Board is made up of Allan<br />

Søgaard Larsen, President and CEO, and Morten Reignald<br />

Pedersen, Deputy CEO.<br />

Employee investment<br />

In order to attract and retain the Group’s management<br />

competencies, the compensation of members of the<br />

Executive Management Board and senior employees is<br />

determined in view of their tasks, value creation and the<br />

terms of peer companies. The compensation includes incentive<br />

plans which are to ensure that the interests of the<br />

company’s management and shareholders coincide as the<br />

plans promote both short-term and long-term goals.<br />

The incentive plans primarily consist of equity investments<br />

based on market price for the members of the<br />

Board of Directors, the Executive Management Board and<br />

senior employees.<br />

Moreover, all employees in Denmark were granted free<br />

employee shares in 2006.<br />

No members of the Executive Management Board or the<br />

Board of Directors hold more than 5% of the share capital.<br />

www.falck.com<br />

43


RISK MANAGEMENT<br />

In <strong>Falck</strong>, risk management is considered an important and<br />

natural element of the work to realise <strong>Falck</strong>’s goals and<br />

strategy. There are risks inherent in day-to-day activities,<br />

in implementation of the strategy defined and in the<br />

continuous exploitation of business opportunities, so the<br />

handling of these risks is considered a natural and integral<br />

part of day-to-day work and a way of ensuring stable and<br />

reliable growth.<br />

<strong>Falck</strong>’s management continuously discusses and regularly<br />

considers the Group’s risks and how these should be handled<br />

for the individual business areas and the Group as a whole<br />

in order to ensure that risk management is efficient.<br />

To assist the Executive Management Board and the rest of<br />

the organisation, a Group Risk Management Department<br />

has been established as well as a department for Group<br />

Controlling, whose tasks include ensuring:<br />

• that a proactive approach to risks and risk management<br />

is rolled out in the organisation;<br />

• that key risks are continuously identified, assessed and<br />

handled;<br />

• that systems are established to support the assessment,<br />

handling, monitoring and reporting of risks and that<br />

such systems are operational and in use;<br />

• that implemented internal controls in respect of risks<br />

are efficient; and<br />

• that the companies comply with applicable law and<br />

44 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

regulations as required in relation to their activities;<br />

• that knowledge about risk management is shared and<br />

that similar risks are treated in a similar way throughout<br />

the organisation.<br />

The management of the individual business areas is<br />

responsible for establishing and developing adequate risk<br />

management and a sound and sufficient control environment.<br />

The management of the individual business units is<br />

responsible for identifying, assessing and handling risks<br />

and for reporting on such risks to the Risk Management<br />

Department and the Executive Management Board with a<br />

view to ensuring continuing improvement of and transparency<br />

of risk management across the Group.<br />

Internal control<br />

The management of the <strong>Falck</strong> Group requires the companies<br />

of the Group to meet a certain standard with respect<br />

to business procedures and internal control which, based<br />

on an individual assessment of the activity of each company,<br />

ensures that Management can use reporting from the<br />

companies as a true and fair basis for making decisions.<br />

Business procedures and internal controls include, among<br />

other things, segregation of duties and areas of responsibility,<br />

descriptions of functions, procedures, control measures<br />

and analytical controls.<br />

The Group finance function has defined a number of re-<br />

porting requirements comprising financial data, specifications,<br />

analytic basis and commenting thereon. This reporting<br />

is required on a monthly basis from the individual<br />

companies of the Group. Together with business procedures<br />

and internal controls established in the companies<br />

this has been defined with a view to ensuring that the<br />

monthly reporting from the individual companies takes<br />

place in a documented and well-planned manner.<br />

The monthly reporting from all companies of the Group is<br />

included in the consolidation. In addition to the consolidation<br />

of relevant line items, this process includes an analytical<br />

review of individual line items and a performance comparison<br />

to the previous year and to forecasts. The analysis


is carried out at Group, company as well as business area<br />

level, whereby it is ensured that the accounting policies<br />

are consistently applied and there is correlation between<br />

activity performance and the financial reporting. Based on<br />

consolidation, information received, analyses and information<br />

obtained, reporting to Group Management is prepared.<br />

Both the consolidation and the analyses are carried out by<br />

specialists with accounting experience who have insight<br />

into the accounting context of the transactions included in<br />

the consolidation. Most of the specialists have a professional<br />

background in auditing. In addition, each business<br />

area has business controllers who have a deeper insight<br />

into the business aspects of the activity and its performance.<br />

Quarterly follow-up is conducted by the management<br />

of each business area with Group Management<br />

during which the business and financial performance is<br />

reviewed and discussed.<br />

In addition to the processes described above, the group<br />

finance function pays routine visits to the companies of<br />

the Group in order to ensure that necessary business<br />

procedures and internal controls have been established in<br />

respect of the activity so as to ensure true and fair reporting<br />

to the Group. The results of each visit are reported to<br />

Group Management as well as the management of the individual<br />

business area, and it is ensured that any improvements<br />

proposed as a result of the visit are subsequently<br />

implemented. Moreover, annual reporting is provided to<br />

the Board of Directors’ Audit Committee containing a<br />

review of the visits during the year, the results thereof and<br />

the special areas of focus and the companies to receive<br />

visits during the next period. This selection is based on an<br />

overall three-year plan for all companies of the Group as<br />

well as a risk assessment.<br />

Business procedures and internal controls include,<br />

among other things, segregation of functions and<br />

areas of responsibility, descriptions of functions,<br />

procedures, control measures and analytical<br />

controls.<br />

www.falck.com<br />

45


Risk factors<br />

The Board of Directors and the Executive Management<br />

Board of <strong>Falck</strong> regularly monitors and assesses the Group’s<br />

overall risk exposure relative to probability and implications<br />

as well as established risk measures. A policy has<br />

been established for material risks under which key<br />

persons have been designated with a view to ensuring<br />

necessary controls and monitoring of risks. The Board of<br />

Directors and the Executive Management Board monitors<br />

developments in risks relative to an established risk strategy.<br />

This description of risk factors includes examples of the<br />

risks which Management estimates may have an impact<br />

on the Group’s future growth, activities, financial position<br />

and results of operations. The following sections do not<br />

contain an exhaustive description of all risks associated<br />

with the activities of the Group. The risk factors are divided<br />

into business risks and financial risks and are described<br />

in random order.<br />

BUSINESS RISKS<br />

Political risks<br />

Some of <strong>Falck</strong>’s activities are based on contracts with public<br />

authorities. <strong>Falck</strong>’s opportunity of renewing existing contracts<br />

and winning additional contracts is dependent on the<br />

political decision-making process with regard to outsourcing<br />

of public-sector operating activities. If <strong>Falck</strong> does not<br />

have the opportunity to renew or successfully tender for<br />

these contracts, or if contracts are terminated, it may therefore<br />

have a material adverse impact on <strong>Falck</strong>’s business.<br />

Image<br />

<strong>Falck</strong> has a strong image built up over a long period of<br />

time which to some extent is the product of <strong>Falck</strong> operating<br />

in a number of areas that are subject to a high level of<br />

public interest. This strong image is of material importance<br />

to the Group’s ability to retain and develop <strong>Falck</strong>’s<br />

activities. There is consequently very high focus on ensuring<br />

that <strong>Falck</strong> operates morally and ethically correctly and<br />

with a high quality of the services provided.<br />

46 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Cost structure<br />

<strong>Falck</strong>’s activities are labour-intensive and consequently<br />

affected by the cost of labour, pensions, regulations on<br />

working hours, social security contributions and other<br />

employee benefits provided to <strong>Falck</strong>’s employees. <strong>Falck</strong><br />

may be affected by non-acceptance by the market of price<br />

increases, including increases in payroll costs. However,<br />

historically, it has been possible to include a large proportion<br />

of increases in payroll costs in <strong>Falck</strong>’s pricing. Especially<br />

in the Assistance business and to some extent in the<br />

Healthcare business, the costs are also dependent on the<br />

extent to which customers use the resources provided for<br />

in the subscription contracts. For instance, increased use<br />

of assistance by subscribers for roadside assistance will entail<br />

increased costs related to such responses.<br />

Attracting and retaining employees<br />

<strong>Falck</strong> relies on being able to attract and retain employees<br />

with special competencies and experience in order to<br />

achieve its business goals. The special competencies are to<br />

a great extent built up during the employment relationship.<br />

The Group has historically had a low staff turnover<br />

rate, but continually implements initiatives both locally<br />

and in the Group as a whole aimed at ensuring that <strong>Falck</strong><br />

continues to be an attractive and well-reputed organisation.<br />

A visible effect of these initiatives was the Danish<br />

“Workplace of the Year 2008” award.<br />

The table below shows a breakdown of the Group’s employees:<br />

Full time equivalent employees (FTE) <strong>2009</strong> 2008<br />

Denmark 1 January 6,714 6,791<br />

New employees 692 694<br />

Dismissed employees -167 -137<br />

Resigned and retired employees -487 -427<br />

Change in temp staff -210 -207<br />

Denmark total 6,542 6,714<br />

Other countries 1 January 4,853 3,874<br />

New employees 1,544 2,147<br />

Dismissed employees -749 -585<br />

Resigned and retired employees -553 -583<br />

Other countries total 5,095 4,853<br />

Total 11,637 11,567


The relatively large number of redundancies in other countries<br />

and the increase thereof was attributable to changes<br />

in the contract portfolio, primarily in Belgium, Poland and<br />

Sweden, at the divestment of part of an operation in the<br />

Training business in the Netherlands.<br />

Growth<br />

An important element of <strong>Falck</strong>’s business strategy is to<br />

expand and grow in new markets or product areas, also<br />

through acquisitions. However, persistently high growth<br />

may result in pressure on management resources and other<br />

factors. Thus <strong>Falck</strong>’s ability to generate growth depends<br />

on its ability to retain and strengthen management, on attracting,<br />

training and retaining its staff, and on the organisation’s<br />

ability to continuously implement and optimise<br />

operational, financial and other management information<br />

systems in a timely manner.<br />

Growth also depends on <strong>Falck</strong>’s ability to continue to attract<br />

new customers and retain a substantial number of<br />

its existing customers and on its continued ability to offer<br />

products adapted to the conditions on the individual<br />

markets. <strong>Falck</strong> has substantial market shares in certain<br />

markets, such as in Denmark, which requires that products<br />

must be competitive and provide added value to the<br />

customers in order for <strong>Falck</strong> to be preferred over any<br />

competitors in the market.<br />

Environmental impact<br />

To the extent possible, <strong>Falck</strong> endeavours to maintain a<br />

standard that is better than statutory environmental<br />

requirements. However, the Group’s activities imply to a<br />

certain extent a potential risk of environmental hazards<br />

and consequently of claims being lodged or orders issued<br />

by public authorities or other interested parties.<br />

Dependence on IT and communications systems<br />

<strong>Falck</strong>’s business model and operations are to a great extent<br />

dependent on well-functioning IT and communica-<br />

tions systems. <strong>Falck</strong>’s central systems handling operations<br />

are designed to withstand power and data line breakdowns<br />

and similar events to the greatest possible extent.<br />

Historically, the operational reliability of <strong>Falck</strong>’s systems<br />

has been very high, and the individual systems are continuously<br />

optimised.<br />

Competition<br />

One of the characteristics of <strong>Falck</strong> is that there are local or<br />

global competitors within the individual business area, but<br />

no competitor matches <strong>Falck</strong>’s product portfolio. However,<br />

there is nevertheless a risk that a major competitor<br />

with the necessary capital resources may set out to conquer<br />

markets or business areas in which <strong>Falck</strong> operates.<br />

In the field of the Assistance business, the existing<br />

competitors are mainly marketing/franchise networks,<br />

whereas in the rest of Europe there are a number of large<br />

assistance operators run as membership clubs and by<br />

business operators.<br />

In the field of the Emergency business, there are very few<br />

private ambulance operations, and none of them operate<br />

internationally. The competition thus often consists of<br />

small operators. Within fire-fighting, the competition<br />

mostly consists of municipal fire services whereas, for<br />

industrial fire services, the competition mainly consists<br />

of in-house corporate fire services.<br />

The Healthcare business is characterised by a number of<br />

small competitors, especially in Denmark, whereas the<br />

market in Sweden is more mature and thus characterised<br />

by a number of large competitors.<br />

In the Training business, there are only few global training<br />

operators, whereas there are often small local training<br />

centres in the local markets. <strong>Falck</strong> considers it an advantage<br />

that it is able to serve customers globally according<br />

to a uniform, high standard.<br />

www.falck.com<br />

47


Financial risks<br />

Interest rate and foreign exchange risk<br />

The Group’s interest rate risk is mainly affected by the<br />

Group’s overall financing. Based on the current market<br />

situation, the Executive Management Board and Board of<br />

Directors have decided that the financing is to be based<br />

on short-term interest rates.<br />

Interest collars covering DKK 1,920 million with a floor of<br />

3.25% and a cap of 5.5% have been entered into to hedge<br />

interest rate risks.<br />

Credit institutions, floating-rate loans<br />

DKK million <strong>2009</strong> 2008<br />

DKK 1,595 2,272<br />

EUR 999 1,108<br />

USD 249 17<br />

Other 30 35<br />

Total 2,873 3,432<br />

The Group is therefore sensitive to fluctuations in market<br />

interest rates, and a fluctuation by 1% would change the<br />

Group’s interest expense by DKK 10 million as the market<br />

rate for the current year is below the floor of interest rate collars.<br />

Without an interest rate collar, a fluctuation by 1% would<br />

change the Group’s interest expense by DKK 29 million.<br />

Sensitivity analysis, market-rate fluctuations 1%<br />

DKK million <strong>2009</strong> 2008<br />

DKK 7 23<br />

EUR 1 11<br />

USD 2 0<br />

Total 10 34<br />

The Group monitors developments in market interest<br />

rates closely in order to be able to react if the market<br />

situation changes.<br />

48 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

The exchange rate exposure of the Group’s transactions is<br />

limited since subsidiaries outside Denmark largely operate<br />

in local currencies, to the effect that the revenues and<br />

most of the expenses of the individual subsidiaries are<br />

denominated in the same currency. The main exchange<br />

rate exposure faced by the Group relates to the translation<br />

into Danish kroner of the financial results and equity of<br />

subsidiaries.<br />

In the event of a concurrent fall in all exchange rates by<br />

1%, this would reduce revenue by DKK 26 million, EBITA by<br />

DKK 3 million and equity by DKK 15 million.<br />

In the event of a change in the DKK/EUR exchange rate by<br />

1%, the Group’s debt would change by DKK 10 million,<br />

which would be recognised in the income statement. In<br />

the event of a change in the DKK/USD exchange rate by<br />

10%, the Group’s debt would change by DKK 25 million,<br />

which would be recognised in equity as the loan has been<br />

used to hedge net investments in foreign subsidiaries.<br />

The Group regularly assesses its foreign exchange risks<br />

in order to determine whether the exposure should be<br />

hedged by loans in the same currencies or forward exchange<br />

contracts.<br />

Credit risk<br />

When entering into significant contracts, the Group makes<br />

a credit assessment of the customer in order to assess the<br />

potential credit risk. Trade receivables are monitored and<br />

evaluated on a continuing basis in order to assess any<br />

need to make provisions for bad debts.<br />

The Group’s credit exposure to large customers is considered<br />

low as the Group’s large customers are, to a great<br />

extent, public authorities.


Subscription sales to private and corporate customers are<br />

not deemed to involve material risks to the Group as the<br />

amounts are small for the individual subscription, and general<br />

as well as individual write-downs are made for anticipated<br />

bad debts. As at 31 December <strong>2009</strong>, receivables<br />

from such subscription sales were in the region of DKK 45<br />

million (2008: DKK 70 million).<br />

However, the economic situation means that the risk of<br />

bad debts is rising. The Group has therefore increased its<br />

focus on reducing credit times in order to reduce the risk<br />

of bad debts.<br />

Liquidity risk<br />

The Group’s liquidity risk primarily concerns its ability to<br />

meet its obligations to pay its employees and creditors<br />

and to service its debts. The Group continuously monitors<br />

its free cash flow in order to assess its liquidity risks.<br />

Certain of the Group’s loans, including the debt of <strong>Falck</strong><br />

Holding A/S, are subject to certain loan covenants, and<br />

the Group continuously monitors whether the covenants<br />

are observed.<br />

The Group’s cash reserve comprises cash and cash equivalents<br />

and unused credit facilities. Management believes<br />

that the Group’s cash resources are fully sufficient. The<br />

Group aims to have sufficient cash resources to allow it to<br />

continue to operate adequately in case of unforeseen<br />

fluctuations in cash.<br />

At year-end <strong>2009</strong>, the Group’s unused credit facilities were<br />

in the region of DKK 542 million. With the addition of<br />

available cash and cash equivalents of DKK 625 million, total<br />

cash resources were in the region of DKK 1,167 million.<br />

In early 2010, an agreement was entered into with the<br />

Group’s principal bankers for an additional facility of DKK<br />

300 million to finance potential future acquisitions. This<br />

facility falls due in 2013.<br />

Capital structure<br />

The Group is not generally subject to any capital requirements<br />

other than standard statutory requirements. The<br />

company’s share capital is not divided into share classes.<br />

The capital structure has been determined based on an<br />

assessment of how large a debt the Group is able to<br />

service as well as the amounts of earnings and cash flows<br />

generated in the Group while still providing opportunities<br />

for investing in growth. The Group is financed by an overall<br />

syndicated loan raised in the parent company. The outstanding<br />

debt as at 31 December <strong>2009</strong> was DKK 2,787<br />

million. The outstanding debt was reduced by DKK 250<br />

million in <strong>2009</strong> due to debt repayment. Through regular<br />

instalments payable on the syndicated loan in 2010-2012,<br />

the debt will be reduced to DKK 1,882 million, which must<br />

be repaid in full in 2013.<br />

Moreover, the Group has mortgage loans totalling DKK<br />

387 million and other interest-bearing debt of DKK 86<br />

million.<br />

The Group monitors and manages its capital structure<br />

with a view to ensuring that it can meet its financing<br />

obligations.<br />

As at 31 December <strong>2009</strong>, the Group’s net interest-bearing<br />

debt stood at DKK 2,577 million, whilst equity stood at<br />

DKK 1,346 million, which is deemed to be a reasonable<br />

level relative to the desired financial flexibility.<br />

The company’s Articles of Association do not include<br />

special powers to the shareholders in general meeting or<br />

to the Board of Directors to distribute the company’s<br />

capital, and the company’s Articles of Association do not<br />

include any restrictions on ownership interests.<br />

www.falck.com<br />

49


<strong>Report</strong> on corporate<br />

social responsibility<br />

Statutory report on corporate social responsibility. See<br />

section 99 a of the Danish Financial Statements Act.<br />

As a business and as a business partner, <strong>Falck</strong>’s activities<br />

are based on basic principles of working to prevent accidents,<br />

diseases and emergency situations, to rescue and<br />

assist people in an emergency quickly and competently<br />

and to rehabilitate people after illness and injury.<br />

<strong>Falck</strong> is involved in a<br />

number of partnerships<br />

with hospitals, researchers<br />

and authorities regarding<br />

innovation with respect<br />

to the health and safety<br />

of people<br />

50 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Pursuing this mission gives <strong>Falck</strong> a special responsibility to<br />

show corporate social responsibility, as an employer,<br />

service provider and as a customer.<br />

In step with the growing internationalisation of the<br />

Group’s activities, this has been made more visible<br />

through the adoption and subsequent implementation of<br />

a code of conduct describing the <strong>Falck</strong> Group’s social,<br />

environmental and ethical guidelines. We expect and de-<br />

mand that everybody, employees, suppliers and business<br />

partners, adhere to these standards. The guidelines were<br />

adopted by the Board of Directors in 2008 and were subsequently<br />

confirmed by the Group’s Worldwide Workers<br />

Council.<br />

In its management strategy, the Group has established a<br />

special task force to deal with the Group’s corporate social<br />

responsibility which is to ensure that the rules are implemented<br />

and that the activities are in accordance with<br />

developments in the CSR field.<br />

As part of the implementation, the <strong>Falck</strong> Group has introduced<br />

a reporting structure designed to ensure that all<br />

officers holding business responsibility in the respective<br />

business areas report to the HR Department any incidents<br />

that constitute a breach of the code of conduct.<br />

<strong>Falck</strong>’s Code of Conduct<br />

The rules adopted by the <strong>Falck</strong> Group are based on the<br />

principles of the United Nations Global Compact, which<br />

cover the following areas:<br />

Human rights<br />

The company should<br />

• support and respect the protection of internationally<br />

proclaimed human rights within the area in which it<br />

operates and has influence;<br />

• make sure that it is not complicit in human rights abuses.


Labour standards<br />

The company should<br />

• uphold the freedom of association and the effective<br />

recognition of the right to collective bargaining;<br />

• support the elimination of all forms of forced and<br />

compulsory labour;<br />

• support the effective abolition of child labour;<br />

• support the elimination of discrimination in respect<br />

of employment and occupation.<br />

Environment<br />

The company should<br />

• support a precautionary approach to environmental<br />

challenges;<br />

• undertake initiatives to promote greater environmental<br />

responsibility;<br />

• encourage the development and diffusion of environmentally<br />

friendly technologies.<br />

Anti-corruption<br />

The company should<br />

• work against all forms of corruption, including extortion<br />

and bribery.<br />

Each company of the <strong>Falck</strong> Group holds individual responsibility<br />

for complying with and implementing the principles<br />

of the code of conduct. The task force is responsible<br />

for monitoring the initiatives taken by the individual companies<br />

and for ensuring that guidelines are established for<br />

this work.<br />

General information<br />

<strong>Falck</strong> is involved in a number of partnerships with hospitals,<br />

researchers and authorities regarding innovation with<br />

respect to the health and safety of people. <strong>Falck</strong> has also<br />

established the <strong>Falck</strong> Foundation which, headed by an<br />

independent board, coordinates existing pre hospital<br />

research and supports new research cutting across national<br />

borders.<br />

Moreover, the <strong>Falck</strong> Group supports a number of Danish<br />

and international projects, including:<br />

The Night Owls<br />

<strong>Falck</strong> is the main sponsor of The Night Owls in Denmark,<br />

whose objective is to help enhance local security and help<br />

children and young people to live a happier life. The adults<br />

responsible for the efforts in the local associations volunteer<br />

to walk the streets of their own town or residential<br />

area. This is done to stimulate preventive responsibility in<br />

order to reduce vandalism, violence and petty crime and<br />

to have unbiased talks with vulnerable young people<br />

about any problems they would like to discuss.<br />

Nicaragua<br />

Some 20 old <strong>Falck</strong> ambulances and fire engines are operating<br />

in and around Managua, the capital of Nicaragua.<br />

Several times a year, <strong>Falck</strong> rescue officers accompany their<br />

Nicaraguan colleagues on the vehicles to train them.<br />

According to the collective agreement between the <strong>Falck</strong><br />

rescue officers’ union, 3F, and <strong>Falck</strong>, DKK 0.10 per working<br />

hour is contributed to the development of ambulance and<br />

fire services in Nicaragua in addition to <strong>Falck</strong>’s donation of<br />

old vehicles and equipment to the country.<br />

The Danish Multiple Sclerosis Association<br />

Each year, <strong>Falck</strong> helps the Association with practical matters<br />

in connection with its summer events which aim to<br />

raise funds for combating multiple sclerosis, improve the<br />

conditions and quality of life of patients suffering from the<br />

disease and to create an understanding of the situation of<br />

these patients.<br />

The Danish Refugee Council<br />

<strong>Falck</strong> has supported the Danish Refugee Council for a<br />

number of years with logistical tasks in connection with<br />

the annual national fund raising campaign. In a letter from<br />

the Danish Refugee Council, <strong>Falck</strong>’s CEO in <strong>2009</strong> encouraged<br />

a number of Danish companies to contribute to the<br />

www.falck.com<br />

51


national fund raising of the year for the benefit of refugee<br />

women worldwide.<br />

The <strong>Falck</strong> Group’s code of conduct naturally requires that<br />

human rights are observed, including that child labour or<br />

forced labour does not occur. Moreover, rules have been<br />

defined in order to avoid discrimination relating to working<br />

and employment conditions.<br />

Employee relations<br />

The <strong>Falck</strong> Group respects the freedom of association of its<br />

employees and other workers with respect to legal labour<br />

unions and recognises the employees’ right to collective<br />

bargaining. The <strong>Falck</strong> Group ensures a safe and healthy<br />

working environment which protects against accidents<br />

and injury.<br />

The work on safety and prevention of injury at work is<br />

carried out in collaboration with the operational and safe-<br />

ty organisations in the individual countries of operation.<br />

The latter develop and hold courses in transfer techniques,<br />

lifting/carrying techniques, information material, and<br />

material for use in activities relating to the psychological<br />

working environment. Likewise, the safety organisation<br />

intends to ensure that <strong>Falck</strong> has the right safety equipment<br />

for its employees, such as patient lifts, lifting<br />

cushions for patients lying on the ground, electric stair<br />

climbers for the airport, etc.<br />

52 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

In 2001, <strong>Falck</strong> introduced a new health service for its<br />

employees in Denmark by way of “Interdisciplinary Treat-<br />

ment” with a view to treating and preventing work-related<br />

injuries which reduce both employee well-being and productivity<br />

and should therefore be efficiently prevented.<br />

Outside the areas where <strong>Falck</strong> has concepts of its own to<br />

handle such injuries, external suppliers or in-house specialists<br />

are used. Later on, this health service was expanded to<br />

include health consulting, including assistance to understand<br />

and use the healthcare system.<br />

At injury or accident sites, rescue officers and fire fighters<br />

experience events that can be very intense and potentially<br />

impair their quality of life and working capacity. As in the<br />

case of physical injury, there are defined guidelines on<br />

how to act, if such problems arise. Since 1993, <strong>Falck</strong> has<br />

ensured that its employees can get crisis therapy, which<br />

includes internal debriefing as well as assistance from psychologists<br />

and other trauma experts.<br />

Based on this experience, both crisis therapy and interdis-<br />

ciplinary treatment are now important elements of the<br />

services <strong>Falck</strong> offers its customers and the pursuit of corporate<br />

social responsibility has thus given <strong>Falck</strong> opportunities<br />

for product innovation for the benefit of both Danish<br />

and international companies.<br />

In spite of the many preventive and curative initiatives,<br />

<strong>Falck</strong> staff, especially ambulance staff, do on occasion<br />

suffer physical injuries which prevent them from continuing<br />

in their job. The psychological consequences of the job<br />

may also make it necessary for an employee to stop his or<br />

her career as an ambulance officer. There is great focus on<br />

either finding a different job in-house for such employees<br />

or on establishing special jobs that match what the employee<br />

can handle in his or her new situation. As Poul Erik


Skov Christensen, President of 3F said when the union<br />

rated <strong>Falck</strong> Workplace of the Year in Denmark in 2008:<br />

“.... we on the selection committee were especially impressed<br />

by the many things the company does in addition<br />

to running the business. In modern management speak<br />

I think we call it “showing public spirit”, and that is what<br />

<strong>Falck</strong> has done since long before the term was ever<br />

invented.”<br />

Environment<br />

It is a natural part of <strong>Falck</strong>’s philosophy and ethics to show<br />

consideration for its surroundings, including the environment<br />

and climate. <strong>Falck</strong> is therefore working actively to<br />

protect the environment and climate for the future and<br />

continuously evaluates how to reduce its consumption of<br />

resources. <strong>Falck</strong> has no activities that can be characterised<br />

as particular sources of pollution.<br />

The most important environmental impact from <strong>Falck</strong> is:<br />

• Fuel consumption<br />

• Power consumption<br />

• Heat consumption<br />

• Water consumption<br />

• Waste production<br />

<strong>Falck</strong> generally endeavours to minimise its consumption<br />

of resources and the discharge of pollutants from the<br />

sources listed above. In the pursuit of its activities, <strong>Falck</strong><br />

pays attention to reducing the negative environmental<br />

impact and continuously logs its consumption. Registration<br />

of environmental data ensures that performance in<br />

the area can constantly be monitored and optimised.<br />

In relation to fuel consumption, the Group has initiated a<br />

project to log fuel consumption and the correlation to<br />

driving patterns. Moreover, the Group mainly uses new or<br />

fairly new vehicles of a high quality which also helps limit<br />

fuel consumption.<br />

As part of this endeavour, all Swedish ambulances are cer-<br />

tified with respect to quality, environmental impact and<br />

working environment, all according to Swedish as well as<br />

international standards.<br />

<strong>Falck</strong> is working actively<br />

to protect the<br />

environment and climate<br />

for the future and<br />

continuously evaluates<br />

how to reduce it’s<br />

consumption of resources<br />

www.falck.com<br />

53


Management’s statement<br />

The Board of Directors and the Executive Management<br />

Board today considered and approved the annual report of<br />

<strong>Falck</strong> Holding A/S for <strong>2009</strong>.<br />

The annual report has been prepared in accordance with<br />

the International Financial <strong>Report</strong>ing Standards (IFRS) as<br />

adopted by the EU and additional Danish disclosure requirements<br />

for annual reports. In our opinion, the accounting<br />

policies applied are appropriate, and the Group’s<br />

and the parent company’s financial statements give a true<br />

and fair view of the Group’s and the parent company’s<br />

assets, liabilities and financial position as at 31 December<br />

<strong>2009</strong> and of the results of the Group’s and the parent<br />

company’s operations and cash flows for the financial year<br />

1 January – 31 December <strong>2009</strong>.<br />

Furthermore, in our opinion, the Management’s review includes<br />

a fair review of developments in the operations and<br />

financial position of the Group and the parent company,<br />

the financial results for the year and the Group’s and the<br />

parent company’s financial position.<br />

We recommend that the annual report be approved by the shareholders at the annual general meeting.<br />

Copenhagen, 17 March 2010<br />

Executive Management Board:<br />

Board of Directors:<br />

* Elected by the employees<br />

54 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Allan Søgaard Larsen Morten R. Pedersen<br />

President and CEO Deputy CEO<br />

Lars Nørby Johansen Kim Gulstad<br />

Chairman Deputy Chairman<br />

Bo Söderberg Johannes Due<br />

Jan Heine Lauvring* Vagn Flink Møller Pedersen* Ebbe Vang*


Independent<br />

auditors’ report<br />

To the shareholders of <strong>Falck</strong> Holding A/S<br />

We have audited the consolidated financial statements<br />

and the parent company financial statements of <strong>Falck</strong><br />

Holding A/S for the financial year 1 January – 31 December<br />

<strong>2009</strong>, pp. 57-123. The consolidated financial statements<br />

and the parent company financial statements comprise<br />

income statement, statement of comprehensive income,<br />

balance sheet, statement of changes in equity, cash<br />

flow statement and notes for the Group as well as for the<br />

parent company. The consolidated financial statements<br />

and the parent company financial statements have been<br />

prepared in accordance with International Financial<br />

<strong>Report</strong>ing Standards as adopted by the EU and additional<br />

Danish disclosure requirements.<br />

In addition to our audit, we have read the Management’s<br />

review prepared in accordance with the Danish Financial<br />

Statements Act and issued a statement in this regard.<br />

Management’s responsibility<br />

Management is responsible for the preparation and fair<br />

presentation of the consolidated financial statements and<br />

the parent company financial statements in accordance<br />

with International Financial <strong>Report</strong>ing Standards as adopted<br />

by the EU and additional Danish disclosure requirements<br />

in the Danish Financial Statements Act. This responsibility<br />

includes: designing, implementing and maintaining<br />

internal control relevant to the preparation and fair presentation<br />

of consolidated financial statements and parent<br />

company financial statements that are free from material<br />

misstatement, whether due to fraud or error; selecting<br />

and applying appropriate accounting policies; and making<br />

accounting estimates that are reasonable in the circumstances.<br />

Further, it is the responsibility of Management to<br />

prepare a Management’s review that gives a fair review in<br />

accordance with the Danish Financial Statements Act.<br />

Auditors’ responsibility and basis of opinion<br />

Our responsibility is to express an opinion on the consolidated<br />

financial statements and the parent company financial<br />

statements based on our audit. We conducted our<br />

audit in accordance with Danish Standards on Auditing.<br />

Those standards require that we comply with ethical<br />

requirements and plan and perform the audit to obtain<br />

reasonable assurance whether the consolidated financial<br />

statements and the parent company financial statements<br />

are free from material misstatement.<br />

An audit involves performing procedures to obtain audit<br />

evidence about the amounts and disclosures in the consolidated<br />

financial statements and the parent company financial<br />

statements. The procedures selected depend on the<br />

auditors’ judgement, including the assessment of the risks<br />

of material misstatement of the consolidated financial<br />

statements and the parent company financial statements,<br />

whether due to fraud or error. In making those risk assessments,<br />

the auditors consider internal control relevant to<br />

the Company’s preparation and fair presentation of the<br />

consolidated financial statements and the parent company<br />

financial statements in order to design audit procedures<br />

that are appropriate in the circumstances, but not<br />

for the purpose of expressing an opinion on the effectiveness<br />

of the Company’s internal control. An audit also<br />

includes evaluating the appropriateness of accounting policies<br />

used and the reasonableness of accounting estimates<br />

made by Management, as well as evaluating the overall<br />

presentation of the consolidated financial statements and<br />

the parent company financial statements.<br />

We believe that the audit evidence we have obtained is<br />

sufficient and appropriate to provide a basis for our audit<br />

opinion.<br />

Our audit did not result in any qualification.<br />

www.falck.com<br />

55


Opinion<br />

In our opinion, the consolidated financial statements and<br />

the parent company financial statements give a true and<br />

fair view of the Group’s and the parent company’s financial<br />

position at 31 December <strong>2009</strong> and of the results of<br />

the Group’s and the parent company’s operations and<br />

cash flows for the financial year 1 January – 31 December<br />

<strong>2009</strong> in accordance with International Financial <strong>Report</strong>ing<br />

Standards as adopted by the EU and additional Danish<br />

disclosure requirements.<br />

Copenhagen, 17 March 2010<br />

56 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

KPMG<br />

Statsautoriseret Revisionspartnerselskab<br />

Statement on the Management’s review<br />

Pursuant to the Danish Financial Statements Act, we have<br />

read the Management’s review. We have not performed<br />

any other procedures in addition to the audit of the consolidated<br />

financial statements and the parent company<br />

financial statements. On this basis, it is our opinion that<br />

the information given in the Management’s review is<br />

consistent with the consolidated financial statements and<br />

the parent company financial statements.<br />

Flemming Brokhattingen Carsten Kjær<br />

State Authorised State Authorised<br />

Public Accountant Public Accountant


Contents of the Group<br />

financial statements<br />

Financial statements<br />

Income statement 58<br />

Statement of recognised income<br />

and expense 59<br />

Balance sheet 60<br />

Equity statement 62<br />

Cash flow statement 63<br />

Notes<br />

1. Accounting policies 64<br />

2. Accounting estimates and judgements 75<br />

3. Segment information 76<br />

Notes to the income statement<br />

4. Revenue 78<br />

5. Other operating income 78<br />

6. Staff costs 78<br />

7. Amortisation and depreciation 79<br />

8. Fees to auditors appointed at the<br />

annual general meeting 79<br />

9. Financial income 79<br />

10. Financial expenses 79<br />

11. Income taxes 80<br />

12. Earnings per share 80<br />

Notes to the balance sheet<br />

13. Intangible assets 81<br />

14. Property, plant and equipment 83<br />

15. Investments in associates 84<br />

16. Inventories 84<br />

17. Trade receivables 84<br />

18. Equity, treasury shares and dividends 85<br />

19. Pension obligations 86<br />

20. Other employee obligations 87<br />

21. Deferred tax 88<br />

22. Provisions for acquisition of minorities 88<br />

23. Other provisions 89<br />

24. Credit institutions 89<br />

25. Other payables 90<br />

26. Deferred income 90<br />

Notes to the cash flow statement<br />

27. Net financials 91<br />

28. Investments in subsidiaries<br />

and operations 91<br />

29. Divestments of subsidiaries and operations 93<br />

30. Dividends paid 93<br />

31. Other movements relating to shareholders 93<br />

32. Cash and securities 93<br />

Supplementary notes<br />

33. Contingent liabilities, contractual<br />

obligations and collateral securities 94<br />

34. Financial instruments 95<br />

35. Related parties 101<br />

36. New financial reporting regulations 101<br />

www.falck.com<br />

57


G R O U P<br />

Income statement (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

4 Revenue 7,529 7,066<br />

5 Other operating income 41 28<br />

ToTal reveNue 7,570 7,094<br />

Cost of sales and external assistance (865) (848)<br />

8 Other external costs (1,354) (1,312)<br />

6 Staff costs (4,362) (4,092)<br />

7 Amortisation and depreciation (287) (268)<br />

ToTal cosTs (6,868) (6,520)<br />

ProFIT BeFore FINaNcIals 702 574<br />

15 Income after tax from associates (1) (1)<br />

9 Financial income 52 26<br />

10 Financial expenses (165) (226)<br />

ProFIT BeFore Ta X 588 373<br />

11 Income taxes (171) (98)<br />

ProFIT For THe Year 417 275<br />

ProFIT allocaTIoN:<br />

<strong>Falck</strong> Holding A/S 402 257<br />

Minority interests 15 18<br />

ToTal 417 275<br />

12 earNINGs Per sHare<br />

Earnings per share (EPS) 4.4 2.9<br />

Diluted earnings per share (DEPS) 4.3 2.7<br />

58 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Statement of recognised income and expense (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

Foreign exchange differences 60 (162)<br />

Tax on foreign exchange differences (45) 70<br />

Changes in actuarial estimates of pension provisions 10 (8)<br />

Tax on changes in actuarial estimates of pension provisions (3) 2<br />

Value adjustment of currency hedging instruments (25) 63<br />

Tax on value adjustment of currency hedging instruments 6 (16)<br />

Value adjustment of interest hedging instruments (27) (36)<br />

Tax on value adjustment of interest hedging instruments 7 9<br />

Value adjustment of available-for-sale securities 41 (4)<br />

Net income recognised directly in equity 24 (82)<br />

Profit for the year 417 275<br />

ToTal recoGNIsed INcome aNd eXPeNse 441 193<br />

ProFIT allocaTIoN<br />

<strong>Falck</strong> Holding A/S 426 182<br />

Recognised income and expense attributable to minority interests 15 11<br />

ToTal 441 193<br />

www.falck.com<br />

59


G R O U P<br />

Balance sheet (DKK million)<br />

As at 31 December<br />

Note <strong>2009</strong> 2008<br />

Assets<br />

Goodwill 4,075 3,897<br />

Intangible assets from acquisitions 81 93<br />

Other intangible assets 94 78<br />

13 ToTal INTaNGIBle asseTs 4,250 4,068<br />

Land and buildings 726 722<br />

Leasehold improvements 56 56<br />

Fixtures and fittings, tools and equipment 812 776<br />

14 ToTal ProPerT Y, Pl aNT aNd eQuIPmeNT 1,594 1,554<br />

15 Investments in associates 3 2<br />

21 Deferred tax assets 67 40<br />

ToTal FINaNcIal asseTs 70 42<br />

ToTal NoN- curreNT asseTs 5,914 5,664<br />

16 Inventories 41 41<br />

17 Trade receivables 741 609<br />

Other receivables 154 143<br />

Prepayments 102 74<br />

receivables 997 826<br />

32 Securities 145 92<br />

32 Cash 538 356<br />

ToTal curreNT asseTs 1,721 1,315<br />

ToTal asseTs 7,635 6,979<br />

60 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Balance sheet (DKK million)<br />

As at 31 December<br />

Note <strong>2009</strong> 2008<br />

Equity and liabilities<br />

18 Share capital 46 45<br />

18 Reserve for treasury shares (8) (3)<br />

Hedging reserve (21) 18<br />

Currency translation reserve (62) (77)<br />

Reserve for value adjustments of available-for-sale financial assets 37 (4)<br />

Retained earnings 1,354 906<br />

eQuIT Y aT TrIBuTaBle To PareNT comPaNY 1,346 885<br />

Minority interests 61 23<br />

ToTal eQuIT Y 1,407 908<br />

19 Pension obligations 19 23<br />

20 Other employee obligations 36 40<br />

21 Deferred tax 160 103<br />

22 Provisions for acquisition of minorities 276 211<br />

23 Other provisions 11 10<br />

24 Credit institutions 2,969 3,249<br />

ToTal NoN- curreNT deBT 3,471 3,636<br />

24 Credit institutions 291 576<br />

22 Provisions for acquisition of minorities 10 29<br />

23 Other provisions 2 3<br />

Trade payables 400 308<br />

Income taxes 22 24<br />

25 Other payables 814 610<br />

26 Deferred income 1,218 885<br />

ToTal curreNT deBT 2,757 2,435<br />

ToTal eQuITY aNd lIaBIlITIes 7,635 6,979<br />

www.falck.com<br />

61


G R O U P<br />

Equity statement (DKK million)<br />

<strong>2009</strong><br />

share<br />

reserve for<br />

treasury<br />

capital shares<br />

Hedging<br />

reserve<br />

currency<br />

translation<br />

reserve<br />

reserve for<br />

value<br />

adjustment<br />

of availablefor-sale<br />

financial<br />

assets<br />

retained<br />

earnings Total<br />

minority<br />

interests<br />

equity at 1 January <strong>2009</strong> 45 (3) 18 (77) (4) 906 885 23 908<br />

equity movements in <strong>2009</strong><br />

Foreign exchange differences 60 60 - 60<br />

Value adjustment of currency hedging<br />

instruments (25) (25) (25)<br />

Value adjustment of interest hedging<br />

instruments (27) (27) (27)<br />

Value adjustment of available-for-sale securities 41 41 41<br />

Actuarial adjustment of pension provisions 10 10 10<br />

Tax on equity movements 13 (45) (3) (35) (35)<br />

Net gains recognised directly in equity - - (39) 15 41 7 24 - 24<br />

Profit for the year 402 402 15 417<br />

Total recognised income and expense - - (39) 15 41 409 426 15 441<br />

Reduction in minority interests (1) (1)<br />

Increase in minority interests 25 25<br />

Capital increase 1 38 39 39<br />

Acquisitions of treasury shares, see note 18 (5) (5) (5)<br />

Payment for change of warrant terms 1 1 1<br />

Dividend - (1) (1)<br />

Total equity movements in <strong>2009</strong> 1 (5) (39) 15 41 448 461 38 499<br />

eQuIT Y aT 31 decemBer <strong>2009</strong> 46 (8) (21) (62) 37 1,354 1,346 61 1,407<br />

2008<br />

equity at 1 January 2008 45 - (2) 6 - 645 694 140 834<br />

equity movements in <strong>2009</strong><br />

Foreign exchange differences (155) (155) (7) (162)<br />

Value adjustment of currency hedging<br />

instruments 63 63 63<br />

Value adjustment of interest hedging<br />

instruments (36) (36) (36)<br />

Value adjustment of available-for-sale securities (4) (4) (4)<br />

Actuarial adjustment of pension provisions (8) (8) (8)<br />

Tax on equity movements (7) 72 65 65<br />

Net gains recognised directly in equity - - 20 (83) (4) (8) (75) (7) (82)<br />

Profit for the year 257 257 18 275<br />

Total recognised income and expense - - 20 (83) (4) 249 182 11 193<br />

Reduction in minority interests (142) (142)<br />

Increase in minority interests 27 27<br />

Capital increase 0 12 12 12<br />

Acquisitions of treasury shares, see note 18 (3) (3) (3)<br />

Dividend - (13) (13)<br />

Total equity movements in 2008 0 (3) 20 (83) (4) 261 191 (117) 74<br />

eQuIT Y aT 31 decemBer 2008 45 (3) 18 (77) (4) 906 885 23 908<br />

62 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Total<br />

equity


Cash flow statement (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

Total revenue 7,570 7,094<br />

Total costs (6,868) (6,520)<br />

operating profit 702 574<br />

7 Amortisation, depreciation and impairment 287 268<br />

operating profit before amortisation, depreciation and impairment 989 842<br />

Reversal of profit on divestments of non-current assets (10) (7)<br />

Change in operating assets (121) (20)<br />

Change in operating payables 504 30<br />

Change in provisions (4) (4)<br />

cash flow from operating activities before financials and tax 1,358 841<br />

27 Net financials (129) (167)<br />

11 Income taxes paid (166) (99)<br />

casH FloW From oPer aTING acTIvITIes 1,063 575<br />

28 Investments in subsidiaries and operations (119) (460)<br />

Cash flows from hedging of net investments 33 -<br />

29 Divestments of subsidiaries and operations 13 -<br />

Investments in intangible assets (43) (45)<br />

Investments in property, plant and equipment (293) (250)<br />

Sale of property, plant and equipment 74 20<br />

casH FloW From INvesTING acTIvITIes (335) (735)<br />

30 Dividends paid to minorities (10) (13)<br />

31 Other movements relating to shareholders 35 9<br />

Interest-bearing debt raised - 392<br />

Repayment of and change in interest-bearing debt (553) (130)<br />

casH FloW From FINaNcING acTIvITIes (528) 258<br />

change in cash and cash equivalents 200 98<br />

Cash and cash equivalents at beginning of year 448 382<br />

Foreign exchange differences 35 (32)<br />

32 casH aNd casH eQuIvaleNTs aT Year-eNd 683 448<br />

www.falck.com<br />

63


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes<br />

The financial statements for the year ended 31 December<br />

<strong>2009</strong> include both the consolidated financial statements of<br />

<strong>Falck</strong> Holding A/S and its subsidiaries (the Group) and the separate<br />

financial statements of the parent company.<br />

The financial statements of <strong>Falck</strong> Holding A/S is presented in<br />

accordance with International Financial <strong>Report</strong>ing Standards<br />

(IFRS) as adopted by the EU and additional Danish disclosure<br />

requirements for annual reports for accounting class C large,<br />

cf. the IFRS Order issued pursuant to the Danish Companies<br />

Act. The annual report also complies with the International<br />

Financial <strong>Report</strong>ing Standards issued by the IASB.<br />

The financial statements have been prepared under the historical<br />

cost convention, except that the following assets and<br />

liabilities are measured at fair value: derivative financial instruments<br />

and financial instruments at fair value.<br />

The financial statements are presented in DKK rounded to the<br />

nearest million.<br />

<strong>Falck</strong> Holding A/S and <strong>Falck</strong> A/S were merged effective 1 Janu-<br />

ary <strong>2009</strong>. The comparative figures for the parent company for<br />

2008 and 2007 have been restated as a result of the merger.<br />

NEW ACCOUNTING REGUL ATIONS<br />

The following standards and interpretations have been issued<br />

effective for financial years beginning on or after 1 January <strong>2009</strong>:<br />

• IAS 1 (revised 2007), Presentation of financial statements.<br />

• IAS 23 (revised 2007), Borrowing costs.<br />

• IFRS 8, Operating segments.<br />

• IFRS 2 Share-based Payments: Vesting Conditions and<br />

Cancellations.<br />

• Amendments to IAS 32 and IAS 1: Puttable Financial<br />

Instruments and Obligations Arising on Liquidation.<br />

• Amendments to IFRS 1 og IAS 27: Cost of an investment<br />

in a Subsidiary, Jointly-Controlled Entity or Associate.<br />

• Amendment to IFRS 7: Improving Disclosures about<br />

Financial Instruments.<br />

• Parts of Improvements to IFRSs May 2008 effective for<br />

financial years beginning on or after 1 January <strong>2009</strong> and<br />

• IFRIC 15-16.<br />

64 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

None of these standards and interpretations has affected recognition<br />

or measurement in <strong>2009</strong>.<br />

The accounting policies described below have been consistently<br />

applied for the financial year and for the comparative<br />

figures.<br />

BASIS OF CONSOLIDATION<br />

Group companies and subsidiaries<br />

The Group financial statements consolidate the accounts of<br />

the parent company, <strong>Falck</strong> Holding A/S, and the subsidiaries in<br />

which <strong>Falck</strong> Holding A/S directly or indirectly holds a majority<br />

of the votes or in any other way exercises a controlling interest.<br />

In assessing control, potential voting rights that are exercisable<br />

as of the balance sheet date are taken into account.<br />

The Group financial statements are prepared on the basis of<br />

the financial statements of <strong>Falck</strong> Holding A/S and subsidiaries<br />

by adding items of a like nature.<br />

The financial statements used for consolidation are prepared<br />

in accordance with the Group’s accounting policies.<br />

In the consolidation, investments in subsidiaries, intercompany<br />

income and expenses, intercompany balances and gains<br />

and losses on transactions between Group companies are<br />

eliminated.<br />

The line items of the financial statements of subsidiaries are<br />

fully consolidated in the consolidated financial statements.<br />

Profit for the year and equity attributable to minority interests<br />

in subsidiaries that are not fully controlled are included in the<br />

consolidated profit and equity and stated as separate line items.<br />

Associates<br />

Enterprises in which the <strong>Falck</strong> Group exercises significant influence<br />

but not control are classified as associates. Significant<br />

influence is generally achieved by directly or indirectly holding<br />

or having the disposal of more than 20%, but less than<br />

50%, of the voting rights.


Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Unrealised gains on transactions with associates are eliminated<br />

in proportion to the Group’s share of the enterprise.<br />

BUSINESS COMBINATIONS<br />

Companies acquired or established during the financial year<br />

are recognised as from the date of acquisition or inception.<br />

Companies divested or discontinued are recognised in the income<br />

statement until the date of divestment. The comparative<br />

figures are not restated to reflect companies acquired,<br />

divested or discontinued.<br />

Acquisitions of subsidiaries or associates are accounted for<br />

applying the purchase method.<br />

The cost of a company is the fair value of the agreed consider-<br />

ation paid plus costs directly attributable to the acquisition. If<br />

parts of the consideration are conditional on future events,<br />

these parts of the consideration are recognised in cost to the<br />

extent the events are likely and the consideration can be reliably<br />

measured. Any changes caused by estimates of contingent<br />

consideration are adjusted in goodwill until the conditions<br />

have been met. Put options issued in connection with<br />

acquisitions and the value of which is contingent on future<br />

events will be included in cost at the fair value on the date of<br />

acquisition. The put options issued are subsequently measured<br />

at amortised cost. Changes as a result of estimates of future<br />

payments related to the put options issued are adjusted<br />

in goodwill until the put options issued are exercised.<br />

Identifiable assets, liabilities and contingent liabilities of acquired<br />

enterprises are stated at their fair value at the date of<br />

acquisition. Identifiable intangible assets are recognised if<br />

they are separable or derive from a contractual right, and the<br />

fair value can be reliably measured. Deferred tax is recognised<br />

on revaluations.<br />

Any positive difference between the cost price and the fair<br />

value of the identifiable assets, liabilities and contingent liabilities<br />

is recognised in the balance sheet as goodwill. Goodwill<br />

is not amortised, but is tested for impairment at least once a<br />

year. The first impairment test is performed before the end of<br />

the year of acquisition. Goodwill and fair value adjustments<br />

related to acquisitions are allocated and recognised directly in<br />

the relevant cash generating units.<br />

Any negative difference (excess value) is recognised in the income<br />

statement on the date of acquisition.<br />

If uncertainties regarding the measurement of acquired identifiable<br />

assets, liabilities and contingent liabilities exist at the<br />

acquisition date, initial recognition will take place on the basis<br />

of preliminary fair values. If identifiable assets, liabilities and<br />

contingent liabilities are subsequently determined to have a<br />

different fair value at the acquisition date than first assumed,<br />

goodwill is adjusted until 12 months after the acquisition<br />

date. The effect of the adjustments will be recognised in the<br />

opening equity, and the comparative figures will be restated<br />

accordingly. Subsequently, goodwill is only adjusted as a result<br />

of changes in estimates of contingent purchase consideration,<br />

unless material errors have occurred. However, subsequent<br />

realisation of the acquired entity’s deferred tax assets<br />

not recognised at the acquisition date will entail recognition<br />

of the tax benefit in the income statement and at the same<br />

time writedown of the carrying amount of goodwill to the<br />

amount which would have been recognised, if the deferred<br />

tax asset had been recognised as an identifiable asset at the<br />

date of acquisition.<br />

Gains or losses on divestment or winding up of subsidiaries<br />

and associates are stated as the difference between the sales<br />

or disposal amount and the carrying amount of the net assets<br />

including goodwill at the time of sale plus sales or winding up<br />

costs.<br />

Acquisition of minority interests<br />

When put options are issued as part of the consideration for<br />

business combinations, the minority interests receiving put<br />

options are considered to have been redeemed on the acquisition<br />

date. Any subsequent dividend payments to option<br />

holders are recognised as a financial expense in the income<br />

statement in the cases where the option price is independent<br />

of dividend payments. Dividend payments are included in the<br />

determination of the amortised cost of the put options in cases<br />

where the option price is adjusted for dividend payments<br />

received.<br />

www.falck.com<br />

65


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

When shares are acquired from minority interests, any excess<br />

value over the equity value on the date of acquisition is recognised<br />

as goodwill. Any negative differences (excess value) are recognised<br />

in the income statement as of the date of acquisition.<br />

Sale of minority interests<br />

Any gains or losses on the disposal of minority interests are<br />

stated as the difference between the disposal amount and<br />

the carrying amount of the minority share of net assets, including<br />

the value of allocated goodwill at the date of disposal<br />

plus anticipated costs of disposal.<br />

FOREIGN CURRENCY TR ANSL ATION<br />

A functional currency is determined for each of the reporting<br />

entities in the Group. The functional currency is the currency<br />

in the primary economic environment in which the reporting<br />

entity operates. Transactions in currencies other than the<br />

functional currency are transactions in foreign currencies.<br />

Transactions and cash flow denominated in foreign currencies<br />

are translated at the exchange rates ruling at the date of the<br />

transaction. Exchange differences arising between the exchange<br />

rate at the transaction date and the exchange rate at<br />

the date of actual payment are recognised in the income<br />

statement under financial income or financial expenses.<br />

Receivables, payables and other monetary items denominat-<br />

ed in foreign currency are translated into Danish kroner (DKK)<br />

at the exchange rate ruling at the balance sheet date. Realised<br />

and unrealised exchange gains and losses are recognised in<br />

the income statement as financial items.<br />

The income statements of foreign subsidiaries are translated<br />

on a monthly basis at average exchange rates for each month,<br />

while the balance sheet is translated at the exchange rates<br />

ruling at the balance sheet date.<br />

Exchange gains and losses from translating the equity of for-<br />

eign subsidiaries at the beginning of the year to the exchange<br />

rates ruling at the balance sheet date, and from translating<br />

the net profit for the year to the exchange rate ruling at<br />

66 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

the balance sheet date are recognised in equity as a separate<br />

currency translation reserve.<br />

Exchange gains and losses from balances with subsidiaries<br />

that are considered an addition to or deduction from the subsidiary’s<br />

equity are recognised in equity in the Group.<br />

On recognition in the consolidated financial statements of as-<br />

sociates with a functional currency other than Danish kroner,<br />

the share of results for the year is translated at average exchange<br />

rates, and the share of equity including goodwill is<br />

translated at the exchange rates at the balance sheet date. Exchange<br />

adjustments arising on the translation of the share of<br />

the opening equity of foreign associates at exchange rates at<br />

the balance sheet date and on the translation of the share of<br />

results for the year from average exchange rates to exchange<br />

rates at the balance sheet date are recognised directly in equity<br />

under a separate translation reserve.<br />

Upon the complete or partial divestment of a foreign entity<br />

or upon the settlement of intragroup balances that are considered<br />

part of the net investment, such part of the accumulated<br />

foreign exchange adjustment as is recognised directly in<br />

equity relating to that foreign entity is recognised in the income<br />

statement concurrently with the recognition of any<br />

gains or losses from the divestment.<br />

DERIVATIVE FINANCIAL INSTRUMENTS<br />

Derivative financial instruments are recognised from the<br />

trade date and measured at fair value.<br />

The fair value of derivative financial instruments is recognised<br />

as separate assets or liabilities in other receivables or other<br />

payables, respectively.<br />

Fair values of derivative financial instruments are computed<br />

on the basis of market data and generally accepted pricing<br />

models.<br />

Hedges of net investment<br />

Derivative financial instruments entered into in order to effectively<br />

hedge investments in foreign subsidiaries are recog-


Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

nised in the balance sheet at the time they are entered into<br />

and are measured at fair value at the balance sheet date. Exchange<br />

gains and losses are recognised directly in equity as a<br />

separate currency translation reserve.<br />

Fair value hedges<br />

Derivative financial instruments entered into in order to<br />

hedge other assets and liabilities denominated in foreign currency<br />

are recognised in the balance sheet at the time they are<br />

entered into and are stated at fair value at the balance sheet<br />

date.<br />

Any market value adjustments of derivative financial instruments<br />

entered into to hedge other assets and liabilities are<br />

recognised in the income statement in the same line items as<br />

the transactions hedged.<br />

Cash flow hedges<br />

Changes in the part of the fair value of derivative financial instruments<br />

designated as and qualifying for hedging of future<br />

cash flows, and which effectively hedge changes in the value<br />

of the hedged item, are recognised in equity. When the<br />

hedged transaction is realised, any gains or losses regarding<br />

such hedging transactions are transferred from equity and<br />

recognised in the same financial item as the hedged item.<br />

When proceeds from future borrowings are hedged, any<br />

gains or losses regarding hedging transactions are, however,<br />

transferred from equity over the maturity period of the borrowings.<br />

Forward premiums or forward discounts on forward exchange<br />

transactions are recognised in the income statement during<br />

their terms.<br />

Other derivative financial instruments<br />

For derivative financial instruments which do not meet the<br />

criteria for hedge accounting, changes in the fair value are<br />

recognised in the income statement under financials.<br />

INCOME STATEMENT<br />

Revenue represents the value of services and goods delivered<br />

and invoiced subscriptions attributable to the financial period,<br />

and is recognised in the income statement if delivery and<br />

transfer of risk to the buyer have taken place before year-end,<br />

and if the income can be reliably measured and is expected to<br />

be received.<br />

The value of services rendered is included on the basis of the<br />

percentage delivered out of the total service.<br />

Revenue from subscriptions is allocated to the income statement<br />

on a straightline basis.<br />

Revenue from sales of goods is recognised when the significant<br />

risks and rewards of ownership have been transferred to<br />

the buyer.<br />

Revenue is measured at the fair value of the agreed consideration<br />

excluding VAT and other taxes collected on behalf of<br />

third parties. All discounts granted are recognised in revenue.<br />

Other operating income represents revenue of a secondary nature<br />

relative to the Group’s principal activities, such as gains<br />

on the sale of assets, consideration in excess of the carrying<br />

amount of assets in acquisitions, and rental income.<br />

Cost of sales and external assistance represents costs incurred<br />

and external assistance used to generate the year’s revenue.<br />

Other external costs include costs relating to operating and<br />

maintaining equipment and property as well as sales and administrative<br />

expenses.<br />

Staff costs represent salaries and wages, pension contributions,<br />

social security costs and other staff costs.<br />

Goodwill impairment represents impairment of goodwill based<br />

on an annually performed impairment test of each cash-generating<br />

unit.<br />

www.falck.com<br />

67


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Exceptional items represent material items of a non-recurring<br />

nature that are not directly attributable to the Group’s ordinary<br />

activities. This includes material gains and losses on the<br />

divestment of activities and restructuring and reorganisation<br />

costs. In addition, the item includes special impairment and<br />

provisions and the reversal thereof.<br />

Income from investments in associates in the consolidated financial<br />

statements represents the proportionate share of the results<br />

after tax in the associates, made up according to the<br />

Group’s accounting policies and after elimination of the proportionate<br />

share of intragroup profits/losses.<br />

Dividend from investments in subsidiaries and associates is rec-<br />

ognised in the parent company’s income statement in the financial<br />

year in which the dividend is declared. An impairment<br />

test is made if more than the period’s comprehensive income<br />

in subsidiaries and associates is distributed in the period in<br />

which the dividend is declared.<br />

Financials represent interest receivable and payable, realised<br />

and unrealised capital gains and losses and amortisation related<br />

to financial assets and liabilities. Dividends to capital holders<br />

who have received put options in connection with business<br />

combinations are recognised as a financial expense in<br />

the cases where the option price is independent of dividend<br />

payments. Financials are recognised at the amounts related<br />

to the year. Furthermore, realised and unrealised gains and<br />

losses on derivative financial instruments which cannot be<br />

classified as hedging arrangements are included.<br />

Income from discontinuing operations is stated as a separate<br />

line item in the income statement in order to make continuing<br />

operations comparable. The line item includes net results<br />

and gains on the divestment of discontinuing operations.<br />

68 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

INCOME TA XES<br />

Tax on the profit for the year represents corporation tax payable<br />

and changes in deferred tax. The part of tax for the year<br />

that is attributable to amounts recognised directly in equity is<br />

recognised directly in equity.<br />

Joint taxation<br />

The parent company is taxed jointly with its domestic subsidiaries.<br />

Corporation tax for the jointly taxed Danish companies is<br />

allocated according to the taxable income of these companies.<br />

<strong>Falck</strong> Holding A/S is the management company for the national<br />

joint taxation and consequently settles all payments of<br />

income taxes with the tax authorities in respect of the jointly<br />

taxed companies.<br />

Income taxes payable<br />

Corporation tax payable includes corporation tax made up on<br />

the basis of estimated taxable income for the financial year<br />

and prior-year adjustments.<br />

Deferred tax<br />

Deferred tax is calculated according to the balance sheet liability<br />

method and is based on all timing differences between<br />

the accounting and tax value of assets and liabilities.<br />

Deferred tax is not recognised on goodwill that is not tax deductible,<br />

on undistributed profits in subsidiaries and on timing<br />

differences that arose at the time of recognition in the<br />

balance sheet other than for acquisitions if such differences<br />

will not affect profit or taxable income.<br />

When alternative tax rules can be applied to determine the<br />

tax base, deferred tax is measured based on the management’s<br />

planned use of the asset or settlement of the liability<br />

respectively.<br />

Deferred tax assets, including the tax base of tax loss carryforwards,<br />

are recognised under other non-current assets at<br />

the expected value of their utilisation, either as a set-off<br />

against tax on future income or as a set-off against deferred<br />

tax liabilities within the same legal tax entity and jurisdiction.


Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Deferred tax assets and liabilities are offset within the same<br />

legal tax unit or jurisdiction. Deferred tax assets are measured<br />

at the value at which they are expected to be realised.<br />

Deferred tax is measured using the tax rate expected to apply<br />

when timing differences are reversed. Changes in deferred tax<br />

as a result of changes in tax rates are recognised in the income<br />

statement.<br />

BAL ANCE SHEET<br />

Non-current assets in general<br />

Intangible assets and property, plant and equipment are<br />

measured at cost, except for goodwill and other intangible assets<br />

with indefinite useful lives, less accumulated straight-line<br />

amortisation and depreciation and impairment losses. Amortisation,<br />

depreciation and impairment losses are recognised<br />

in the income statement.<br />

The basis of depreciation is calculated with due consideration<br />

to the asset’s scrap value, reduced by any impairment losses.<br />

The residual value is determined at the date of acquisition<br />

and revalued each year. Where the residual value exceeds the<br />

carrying amount, the property ceases to be depreciated.<br />

If the amortisation or depreciation period or the scrap value is<br />

changed, the effect on amortisation or depreciation going<br />

forward is recognised as a change in accounting estimates.<br />

Cost includes direct costs related to the asset and the initial<br />

estimate of the costs related to dismantling and removing the<br />

item and restoring the site on which it is located, if the costs<br />

meet the definition of a liability. Cost further includes borrowing<br />

costs from specific and general borrowings directly relating<br />

to the acquisition, construction or development of the individual<br />

qualifying asset.<br />

Where parts of an item of property, plant and equipment<br />

have different useful lives, they are accounted for as separate<br />

items.<br />

Each year, the assets are reviewed in order to assess whether<br />

there are indications of impairment. If such indications exist,<br />

the recoverable amount, determined as the higher amount of<br />

the fair value of the asset adjusted for expected sales costs<br />

and the value in use of the asset, is calculated. The value in<br />

use is calculated based on the estimated future cash flows,<br />

discounted by using a pretax discount rate that reflects current<br />

market assessments of the time value of money and the<br />

risks specific to the assets.<br />

If the recoverable amount of an asset or its cash-generating<br />

unit is lower than the carrying amount, the asset is impaired.<br />

Any impairment loss is recognised in the income statement.<br />

For goodwill and other intangible assets with indefinable use-<br />

ful lives, impairment tests are performed in addition at each<br />

balance sheet date, regardless of whether there are any indications<br />

of impairment. For acquisitions, the first impairment<br />

test is performed before the end of the year of acquisition.<br />

Impairment losses are reversed if the recoverable amount increases.<br />

Impairment losses will only be reversed to the extent<br />

that the value in use does not exceed the carrying amount of<br />

the asset if the impairment had never been made. Impairment<br />

losses of goodwill are not reversed.<br />

Intangible assets<br />

Goodwill is recognised in the balance sheet at cost on initial<br />

recognition as described under “Business combinations”.<br />

Goodwill is subsequently measured at cost less accumulated<br />

impairment. Goodwill is not amortised.<br />

Intangible assets acquired on acquisition are measured at cost<br />

less accumulated amortisation and impairment. Intangible assets<br />

acquired on acquisition are amortised over the expected<br />

economic life, estimated to be 3 to 10 years.<br />

Other intangible assets are measured at cost including costs<br />

which can be directly or indirectly attributed to the assets in<br />

question.<br />

Other intangible assets include software, etc.<br />

www.falck.com<br />

69


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Software is amortised over the expected economic life, estimated<br />

to be 3 to 5 years. For major administrative systems,<br />

the economic life is estimated to be 8 years.<br />

Property, plant and equipment<br />

Land and buildings are measured at cost less accumulated depreciation<br />

and impairment of buildings.<br />

Depreciation of buildings is calculated on a straight-line basis<br />

over the expected useful lives of the assets, estimated to be<br />

between 25 and 33 years. Certain installations are depreciated<br />

over 10 years.<br />

Leasehold improvements are depreciated on a straight-line basis<br />

over the term of the lease.<br />

Other operating equipment is depreciated on a straight-line basis<br />

over the estimated useful lives of the assets. The expected<br />

useful lives are as follows:<br />

Years<br />

Vehicles according to category 5-12<br />

Fixtures and fittings, tools and equipment 3-10<br />

Dispatch centres, radio systems, major administrative systems and networks 8<br />

Other IT equipment 3-5<br />

Fire extinguishers and similar equipment installed at customer locations 3-5<br />

Assets held under finance leases are recognised under property,<br />

plant and equipment and measured at the lower of the fair<br />

value and value in use of the future lease payments at the inception<br />

of the lease.<br />

Assets held under finance leases are depreciated over the use-<br />

ful lives of the assets or, if shorter, over the lease term.<br />

Gains or losses on the disposal or scrapping of property, plant<br />

and equipment are determined as the difference between the<br />

sales price less dismantling, selling and re-establishing costs<br />

and the carrying amount. Any gains or losses are recognised<br />

in the income statement as other operating income or external<br />

expenses respectively.<br />

70 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Financial assets<br />

Investments in subsidiaries and associates in the parent company’s<br />

financial statements are measured at cost less any impairment<br />

losses. Where the carrying amount exceeds the recoverable<br />

amount, the investments are written down to this lower<br />

value.<br />

Investments in associates in the consolidated financial statements<br />

are measured using the equity method and recognised<br />

at the proportionate share of the equity of the relevant enterprise,<br />

made up according to the Group’s accounting policies,<br />

with the addition of values added on acquisition, including<br />

goodwill. Investments in associates are tested for impairment<br />

when there is an indication that the investment may be impaired.<br />

Associates with negative equity value are measured at<br />

zero value. If the Group has a legal or constructive obligation<br />

to cover the associate’s negative balance, such obligation is<br />

recognised under liabilities. Receivables from associates are<br />

measured at amortised cost. Provision is made for bad debts<br />

CURRENT ASSETS<br />

Inventories<br />

Raw materials, consumables and goods for resale are measured<br />

at cost using the FIFO method.<br />

Work in progress and finished goods are measured at cost<br />

plus direct and indirect manufacturing costs.<br />

Where the net realisable value is lower than cost, inventories<br />

are written down to this lower value.<br />

Receivables<br />

Receivables are measured at amortised cost less provision for<br />

bad debts. The provision is made individually and on a portfolio<br />

level. If there is an objective indication that an individual<br />

receivable may be impaired, a writedown is made on an individual<br />

level. In the event there is no objective indication of individual<br />

impairment, receivables are tested for objective indications<br />

of impairment on a portfolio level.


Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Impairment losses are calculated as the difference between the<br />

carrying amount and the present value of expected future cash<br />

flows, including realisable values of any collateral provided.<br />

Prepayments<br />

Prepayments comprise prepaid costs, which are measured at<br />

amortised cost.<br />

Securities<br />

Listed securities, which are currently all classified as available<br />

for sale, are recognised under current assets at fair value, corresponding<br />

to the officially quoted price of listed securities<br />

and estimated fair values based on current market data and<br />

recognised valuation methods for unlisted securities. Unrealised<br />

fair value adjustments are recognised directly in equity,<br />

except for impairment losses, which are recognised in the income<br />

statement under financials. On realisation, the accumulated<br />

fair value adjustment recognised in equity is transferred<br />

to financials in the income statement.<br />

EqUIT Y<br />

Dividend<br />

Dividend that has been finally adopted is recognised as a liability.<br />

Dividend expected to be paid in respect of the year is<br />

recognised as a separate line item under equity.<br />

Hedging reserve<br />

Hedge transactions that meet the criteria for hedging future<br />

cash flows and for which the hedged transaction has yet to be<br />

realised are recognised in equity under the hedging reserve.<br />

Foreign exchange adjustments relating to hedging transac-<br />

tions used to hedge the Group’s net investments in such entities<br />

are recognised in equity under the hedging reserve.<br />

Currency translation reserve<br />

Foreign exchange adjustments arising on the translation of<br />

financial statements for entities which have a functional currency<br />

other than Danish kroner, foreign exchange adjustments<br />

relating to financial assets and liabilities representing a<br />

part of the Group’s net investment in such entities are recognised<br />

in equity under the currency translation reserve.<br />

On full or partial realisation of a net investment, foreign exchange<br />

adjustments are recognised in the income statement.<br />

Reserve for fair value adjustment<br />

Reserve for fair value adjustment comprises accumulated<br />

changes in the fair values of available-for-sale financial assets.<br />

The reserve, which forms part of the Group’s free reserves, is<br />

dissolved and transferred to the income statement as the investment<br />

is sold or written down.<br />

Reserve for treasury shares<br />

Reserve for treasury shares comprises the cost of the Company’s<br />

holding of treasury shares. Dividends in respect of treasury<br />

shares are recognised directly in retained earnings under equity.<br />

Gains on the sale of treasury shares are recognised in share<br />

premium.<br />

Minority interests<br />

The proportionate shares of the profits and equity of subsidiaries<br />

attributable to minority interests are recognised as a<br />

separate item under equity. On initial recognition, minority<br />

interests are determined on the basis of the revaluation by<br />

the Group of acquired identifiable assets and liabilities, including<br />

contingent liabilities. When put options are issued as part<br />

of the consideration for business combinations, the minority<br />

interests receiving put options are considered for accounting<br />

purposes to have been redeemed on the acquisition date.<br />

Warrant programme<br />

Warrants are issued at the market value on the date of grant.<br />

Payments received and made in relation to the warrant programme<br />

are recognised in equity.<br />

LIABILITIES<br />

Pension obligations<br />

Most of the Group’s pension agreements are defined contribution<br />

plans under which payments are made to external<br />

pension institutions. Contributions to such plans are recognised<br />

in the income statement in the period in which they are<br />

earned by the employees, and outstanding payments are included<br />

in the balance sheet under other payables.<br />

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71


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

In certain countries, the Group has pension agreements that<br />

are defined benefit plans. These plans are either externally<br />

funded, with the assets of the plans held separately from<br />

those of the Group in independently administered funds, or<br />

unfunded. The liabilities related to the defined benefit plans<br />

are determined using the projected unit credit method.<br />

An actuarial assessment is made annually to determine the<br />

present value of the future benefits to be paid under the defined<br />

benefit plans. The present value is calculated on the basis<br />

of assumptions regarding the future developments in the<br />

wage/salary level as well as interest, inflation and mortality<br />

rates in the countries where such plans exist. The present value<br />

is calculated only for benefits to which the employees have<br />

already earned the right during their employment with the<br />

Group until the present time.<br />

The actuarial calculation of the pension obligation is recognised<br />

as a liability in the balance sheet. If a pension plan constitutes<br />

a net asset, the asset is only recognised to the extent<br />

that it equals future repayments under the plan, or if it will<br />

lead to a reduction in future payments under the plan.<br />

Actuarial gains and losses arise mainly from changes in actuarial<br />

assumptions and differences between actuarial assumptions<br />

and what has actually occurred. Actuarial gains and losses<br />

are recognised directly in equity.<br />

For defined benefit plans, costs charged to the income statement<br />

consist of current service cost, based on actuarial assessments<br />

and financial forecasts made at the beginning of<br />

the year, including expected service cost, interest cost, expected<br />

return on plan assets and past service cost. The past<br />

service cost for the enhancement of pension benefits is accounted<br />

for when such benefits vest or become a constructive<br />

obligation.<br />

Interest from pension assets and liabilities is recognised under<br />

financials.<br />

72 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Other non-current employee benefits are similarly recognised<br />

based on an actuarial calculation. All actuarial gains and losses<br />

are recognised immediately in the income statement, however.<br />

Other non-current employee obligations include jubilee<br />

bonuses and non-current severance schemes.<br />

Provisions<br />

Provisions are recognised when, as a consequence of an event<br />

occurring before or on the balance sheet date, the Group has<br />

a legal or constructive obligation and it is probable that an<br />

outflow of resources will be required to settle the obligation.<br />

Provisions for restructuring are recognised when a detailed,<br />

formal plan for the restructuring has been made before or on<br />

the balance sheet date and has been announced to the parties<br />

involved. In connection with acquisitions, provisions for<br />

restructuring costs are only included in the computation of<br />

goodwill if an obligation exists for the entity acquired as of<br />

the date of acquisition.<br />

Provisions are made for onerous contracts when the anticipated<br />

benefits to the Group from a contract are outweighed<br />

by the unavoidable costs under the contract.<br />

When the Group is under an obligation to dismantle an asset<br />

or re-establish the site where the asset has been used, a provision<br />

is made corresponding to the present value of the expected<br />

future costs. The provision is determined based on<br />

current orders and estimated future costs, discounted to their<br />

present value. The discount factor used reflects the general<br />

level of interest rates. The present value of the costs is recognised<br />

in the cost of the item of property, plant and equipment<br />

in question and depreciated with these assets. The increase<br />

of the present value over time is recognised in the income<br />

statement under financial expenses.<br />

Financial liabilities<br />

Debt to credit institutions is recognised at the raising of a<br />

loan as the proceeds received less transaction costs. In subsequent<br />

periods, financial liabilities are measured at amortised<br />

cost.


Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Residual lease commitments from finance leases are recognised<br />

at amortised cost.<br />

Other financial liabilities are measured at amortised cost.<br />

Deferred income<br />

Deferred income primarily represents subscription revenue<br />

relating to several financial periods.<br />

LEASING<br />

For financial reporting purposes, lease liabilities are classified<br />

as either finance or operating lease liabilities.<br />

Leases are classified as finance leases when substantially all<br />

risks and rewards of ownership of the leased asset are transferred.<br />

Other leases are classified as operating leases.<br />

The accounting treatment of assets held under finance lease<br />

and the related liability is described in the sections on property,<br />

plant and equipment and financial liabilities, respectively.<br />

Assets held under operating leases are not recognised in the<br />

balance sheet. Lease liabilities under operating leases are disclosed<br />

as contingent liabilities.<br />

Lease payments concerning operating leases are recognised<br />

in the income statement on a straight-line basis over the term<br />

of the lease.<br />

CASH FLOW STATEMENT<br />

The cash flow statement is presented according to the indirect<br />

method and shows the cash flow from operating activities,<br />

the cash flow from investing activities, the cash flow<br />

from financing activities and cash and securities at the beginning<br />

and end of the year.<br />

The cash flow statement includes cash flows from companies<br />

acquired as from the date of acquisition, and cash flows from<br />

companies divested until the date of divestment.<br />

Cash flow from operating activities<br />

Cash flows from operating activities include revenue less operating<br />

expenses adjusted for non-cash operating items and<br />

changes in working capital.<br />

Cash flows from operating activities are adjusted for cash<br />

flows related to exceptional items and corporation tax.<br />

Cash flow from investing activities<br />

Cash flows from investing activities include cash flows from<br />

the acquisition and divestment of operations and companies<br />

and the purchase and sale of intangible assets, property,<br />

plant and equipment and other non-current assets and the<br />

purchase and sale of securities not included in cash and cash<br />

equivalents.<br />

Entering into a finance lease is considered a non-cash transac-<br />

tion.<br />

Cash flows from financing activities<br />

Cash flows from financing activities include cash flows from<br />

changes in equity and related costs, purchases and sales of<br />

treasury shares, cash flows from dividends, cash flows from<br />

interest-bearing debt raised and repayment thereof.<br />

Cash flows relating to assets held under finance leases are rec-<br />

ognised as payment of interest and repayment of debt.<br />

Cash and cash equivalents<br />

Cash and cash equivalents comprise cash and short-term<br />

marketable securities with a term of three months or less<br />

which are subject to an insignificant risk of changes in value.<br />

Cash flows in currencies other than the functional currency<br />

are translated at average exchange rates unless these differ<br />

materially from the exchange rate ruling at the transaction<br />

day.<br />

SEGMENT REPORTING<br />

The segment information has been prepared in accordance<br />

with the Group’s accounting policies and is based on the internal<br />

management reporting.<br />

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73


G R O U P<br />

Notes to the Group financial statements<br />

Note<br />

1 accouNTING PolIcIes (coNTINued)<br />

Segment income, expenses and assets comprise items that<br />

can be directly attributed to individual segments and items<br />

that can be allocated to the individual segments on a reasonable<br />

basis. Unallocated items are primarily assets and income<br />

and expenses relating to the Group’s administrative functions,<br />

income taxes and similar items.<br />

Non-current assets in a segment comprise non-current assets<br />

used directly in the operation of the segment, including intangible<br />

assets, property, plant and equipment and investments<br />

in associates. Current assets in a segment comprise<br />

current assets used directly in the operation of the segment,<br />

including inventories, trade receivables, other receivables,<br />

prepaid expenses and cash.<br />

FINANCIAL R ATIOS<br />

Definitions of financial ratios are found on page 123.<br />

74 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements<br />

Note<br />

2 accouNTING esTImaTes aNd JudGmeNTs<br />

The calculation of the carrying amounts of certain assets and<br />

liabilities relies on judgments, estimates and assumptions<br />

about future events.<br />

The estimates and assumptions applied are based on historical<br />

experience and other factors that Management considers<br />

reasonable under the circumstances, but which are inherently<br />

uncertain and unpredictable. Such assumptions may be incomplete<br />

or inaccurate, and unexpected events or circumstances<br />

may occur. In addition, the Group is subject to risks<br />

and uncertainties that may cause actual outcomes to deviate<br />

from such estimates.<br />

Estimates material to the financial reporting are made in the<br />

calculation of, inter alia, depreciation, amortisation and impairment<br />

losses, pensions and similar liabilities, provisions,<br />

the determination of fair values, share-based compensation<br />

as well as contingent liabilities and assets.<br />

Amortisation and depreciation periods and scrap values<br />

In the determination of the carrying amount of intangible assets<br />

and property, plant and equipment, estimates are required<br />

of the estimated economic lives of the assets and of<br />

scrap values. Depreciation in the financial year amounted to<br />

DKK 287 million.<br />

Goodwill impairment test<br />

In the annual goodwill impairment test or in case of any indication<br />

of an impairment requirement, an assessment is made<br />

of how the parts of the Group (cash-generating units) to<br />

which the goodwill relates will be able to generate sufficient<br />

cash flows in future to support the value of goodwill and other<br />

net assets in the relevant part of the Group.<br />

As a result of the nature of the company’s business, expected<br />

cash flows must be estimated over a period of a number of<br />

years, which inherently produces some degree of uncertainty.<br />

This uncertainty is reflected in the discount rate applied.<br />

The impairment test of goodwill and the associated particularly<br />

sensitive factors and sensitivity analyses are described in<br />

note 13 to the consolidated financial statements.<br />

Provisions for acquisition of minorities<br />

Management applies estimates in connection with the assessment<br />

of fair values of issued put options which commit the<br />

Group to acquire minorities.<br />

www.falck.com<br />

75


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

3 seGmeNT INFormaTIoN<br />

Business areas<br />

<strong>Falck</strong>’s reporting segments are its four independent business areas, Assistance, Emergency, Healthcare and Training, which sell various<br />

services.<br />

assistance arranges services within the areas car, home/building, travel and healthcare. The services are mostly based on subscriptions<br />

and the objective is to give assurance to subscribers. In addition, <strong>Falck</strong> provides assistance within the field of preventive training and consulting<br />

on safety, security and environmental issues.<br />

emergency mainly consists of ambulance services in all of Europe, and furthermore provides training of ambulance staff and first-aid<br />

training for non-professionals. Moreover, <strong>Falck</strong> operates fire services and provides consulting on fire technical challenges. Furthermore,<br />

<strong>Falck</strong> offers large industrial businesses to assume responsibility for their fire and emergency services and offers fire services by way of fire<br />

and emergency services to industrial and public-sector customers.<br />

Healthcare provides interdisciplinary treatment involving services such as physiotherapy, chiropractics, massage therapy and zone therapy,<br />

psychological crisis therapy; assistance in connection with sickness absence; staffing services for the healthcare sector as well as for<br />

medical and health clinics.<br />

Training is the leading provider worldwide of rescue and safety courses as well as other safety services, especially for the offshore industry<br />

and the maritime sector. The chemical industry, the aviation industry and the armed forces also use <strong>Falck</strong>’s competencies.<br />

The accounting policies of all business areas are identical to those described in the accounting policy note to the financial statements. The<br />

performance of the business areas is evaluated on the basis of EBITA. Revenue and other transactions within and between business areas<br />

are accounted for as if they had taken place with third parties in accordance with <strong>Falck</strong>’s rules on transfer pricing and internal settlement.<br />

Business areas <strong>2009</strong> assistance emergency Healthcare Training<br />

elimination<br />

and<br />

non-<br />

allocated<br />

items Total<br />

KeY r aTIos<br />

Operating margin (%) 15.0 5.2 4.3 13.5 9.6<br />

INcome sTaTemeNT<br />

Revenue 2,183 4,271 1,139 921 (985) 7,529<br />

eBITda 342 410 74 163 989<br />

Amortisation, depreciation and impairment 15 189 25 39 268<br />

eBITa<br />

Amortisation and impairment of intangible assets<br />

327 221 49 124 721<br />

from acquisitions - 7 4 8 19<br />

Profit before financials 327 214 45 116 702<br />

Financials, etc. 114 114<br />

Profit before tax 588 588<br />

Income taxes 171 171<br />

Profit for the year 417 417<br />

Bal aNce sHeeT<br />

Total assets 2,210 2,700 1,103 1,582 40 7,635<br />

Net investments in intangible assets,<br />

property, plant and equipment 48 144 19 51 - 262<br />

76 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

3 seGmeNT INFormaTIoN (coNTINued)<br />

Business areas 2008 assistance emergency Healthcare Training<br />

elimination<br />

and<br />

non-<br />

allocated<br />

items Total<br />

KeY r aTIos<br />

Operating margin (%) 14.6 2.0 6.6 14.8 8.3<br />

INcome sTaTemeNT<br />

Revenue 2,070 3,878 1,283 831 (996) 7,066<br />

eBITda 317 263 106 156 842<br />

Amortisation, depreciation and impairment 15 186 21 33 255<br />

eBITa 302 77 85 123 587<br />

Amortisation and impairment of intangible assets from<br />

acquisitions 1 5 4 3 13<br />

Profit before financials 301 72 81 120 574<br />

Financials, etc. 201 201<br />

Profit before tax 373 373<br />

Income taxes 98 98<br />

Profit for the year 275 275<br />

Bal aNce sHeeT<br />

Total assets 2,158 2,359 1,052 1,554 (144) 6,979<br />

Net investments in intangible assets,<br />

property, plant and equipment 9 190 44 32 - 275<br />

Geographic breakdown revenue<br />

<strong>2009</strong> 2008<br />

Non-<br />

current<br />

assets<br />

excluding<br />

deferred<br />

tax assets revenue<br />

Non-<br />

current<br />

assets<br />

excluding<br />

deferred<br />

tax assets<br />

Denmark 4,928 4,218 4,814 4,230<br />

Nordic region 1,233 571 1,071 479<br />

Europe 1,040 524 1,045 498<br />

Rest of the world 328 523 136 417<br />

ToTal 7,529 5,836 7,066 5,624<br />

The breakdown of revenue is based on customers’ country of residence. No single customer accounts for 10% or more of revenue.<br />

The Nordic region comprises the following countries:<br />

Norway, Sweden and Finland.<br />

Europe comprises the following countries:<br />

Poland, Slovakia, the Netherlands, United Kingdom, Spain, Germany, Estonia, Romania, the Czech Republic and Belgium.<br />

The rest of the world comprises the following countries:<br />

Brazil, Malaysia, Nigeria, Singapore, Thailand, Trinidad & Tobago, Vietnam, the United Arab Emirates and the United States.<br />

www.falck.com<br />

77


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

4 reveNue<br />

Services 7,464 7,002<br />

Products 65 64<br />

Total revenue 7,529 7,066<br />

5 oTHer oPer aTING INcome<br />

Gain on sales of assets 8 7<br />

Other operating income 33 21<br />

Total other operating income 41 28<br />

Other operating income relates mainly to rent from premises and gain from partial sale of subsidiary.<br />

6 sTaFF cosTs<br />

Salaries and wages to employees (3,544) (3,361)<br />

Remuneration to the Executive Management Board (8) (8)<br />

Remuneration to the Board of Directors (1) (1)<br />

Total salaries and remuneration (3,553) (3,370)<br />

Defined contribution pension plans (245) (218)<br />

Defined benefit pension plans (9) (8)<br />

Other social security costs (282) (250)<br />

Other staff costs (273) (246)<br />

Total other staff costs (809) (722)<br />

Total staff costs (4,362) (4,092)<br />

Number of full-time employees 12,258 12,124<br />

Number of part-time employees 4,199 3,920<br />

Remuneration to the Executive Management Board includes pension contributions of 1 1<br />

The rate of increase in remuneration to the Executive Management Board excluding bonus<br />

was 0% in <strong>2009</strong> (2008: 4%)<br />

The service contracts for the members of the Executive Management Board include severance periods<br />

which, in the case of resignation by an executive, are 9-12 months and, in the case of termination by<br />

the Company, are 18-24 months.<br />

Warrant programme<br />

Number of warrants at 1 January 4,443,120 4,443,120<br />

Warrants at 31 december 4,443,120 4,443,120<br />

Each warrant entitles the holder to subscribe one share with a nominal value of DKK 0.50 at DKK 2.10 per share. The subscription price is<br />

increased by 40% per year and was DKK 11.38 per share as at 31 December <strong>2009</strong>. From 1 July 2011, the annual rate of increase will be<br />

8%. The warrants issued were acquired by the members of the Executive Management Board at market value and no conditions were attached<br />

to the acquisition.<br />

The warrants issued may be exercised in the period until 31 December 2011 in connection with a potential IPO, or if a third party obtains<br />

a controlling interest in <strong>Falck</strong> Holding A/S or a directly owned subsidiary. After that, the warrants issued may be exercised if none of the<br />

situations mentioned above have occurred.<br />

78 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

7 amorTIsaTIoN aNd dePrecIaTIoN<br />

Intangible assets from acquisitions (19) (13)<br />

Other intangible assets (27) (20)<br />

Land and buildings (30) (31)<br />

Leasehold improvements (10) (7)<br />

Fixtures and fittings, tools and equipment (201) (197)<br />

Total depreciation, amortisation and impairment (287) (268)<br />

8 Fees To audITors aPPoINTed aT THe aNNual GeNer al meeTING<br />

KPmG:<br />

Audit (5) (5)<br />

Other assurance engagements (1) (1)<br />

Tax advisory services (3) (3)<br />

Other services (1) (1)<br />

Total fees (10) (10)<br />

9 FINaNcIal INcome<br />

Foreign exchange gains 37 5<br />

Interest from cash 9 20<br />

Interest from securities 3 1<br />

Other financial income 3 -<br />

Total financial income 52 26<br />

10 FINaNcIal eXPeNses<br />

Foreign exchange losses (7) (35)<br />

Losses on securities (1) -<br />

Interest to credit institutions (138) (183)<br />

Interest element, discounted liabilities (9) (3)<br />

Interest to suppliers - (1)<br />

Other financial expenses (10) (4)<br />

Total financial expenses (165) (226)<br />

www.falck.com<br />

79


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

11 INcome Ta Xes<br />

Current tax (195) (123)<br />

Change in deferred tax for the year 28 9<br />

Prior-year adjustments (4) 16<br />

Total income taxes (171) (98)<br />

Tax on movements in equity (35) 65<br />

Tax for the year (206) (33)<br />

Income taxes paid during the year (166) (99)<br />

Breakdown of tax rate:<br />

Tax for the year (206) (33)<br />

Profit before tax 588 373<br />

Tax base for current tax 588 373<br />

effective tax rate 29.0% 26.3%<br />

reconciliation of tax rate:<br />

danish tax rate 25.0% 25.0%<br />

Differences in foreign tax rates relative to Danish rate 0.5% 0.4%<br />

Group weighted average tax rate 25.5% 25.4%<br />

Non-deductible costs/(tax-exempt income) 0.5% 0.6%<br />

Current year's non-capitalised tax losses 2.0% 0.7%<br />

Utilisation of non-capitalised tax losses (0.5%) (0.1%)<br />

Other adjustments including relating to prior years 1.5% (0.3%)<br />

effective tax rate 29.0% 26.3%<br />

12 earNINGs Per sHare<br />

Profit for the year 417 275<br />

Minority interests 15 18<br />

Profit attributable to the <strong>Falck</strong> Group 402 257<br />

Average number of shares 91,522,851 90,180,586<br />

Average number of treasury shares 140,102 3,476<br />

average number of outstanding shares 91,382,749 90,177,110<br />

Average dilutive effect of outstanding warrants 1,119,812 3,369,939<br />

diluted average number of outstanding shares 92,502,561 93,547,049<br />

earnings per share (ePs) of dKK 0.50 4.4 2.9<br />

diluted earnings per share (dePs) of dKK 0,50 4.3 2.7<br />

80 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

13 INTaNGIBle asseTs<br />

<strong>2009</strong> Goodwill<br />

Intangible<br />

assets from<br />

acquisitions<br />

other intangible<br />

assets Total<br />

Cost at 1 January <strong>2009</strong> 3,897 120 126 4,143<br />

Foreign exchange differences 44 1 4 49<br />

Additions on acquisitions 74 6 - 80<br />

Disposals on divestments (1) - - (1)<br />

Additions 61 - 43 104<br />

Disposals and reclassification - - (4) (4)<br />

cost at 31 december <strong>2009</strong> 4,075 127 169 4,371<br />

Amortisation and impairment at 1 January <strong>2009</strong> - (27) (48) (75)<br />

Foreign exchange differences - - (3) (3)<br />

Disposals and reclassification - - 3 3<br />

Amortisation - (19) (27) (46)<br />

amortisation and impairment at 31 december <strong>2009</strong> - (46) (75) (121)<br />

carrying amount at 31 december <strong>2009</strong> 4,075 81 94 4,250<br />

2008 Goodwill<br />

Intangible<br />

assets from<br />

acquisitions<br />

other intangible<br />

assets Total<br />

Cost at 1 January 2008 3,594 41 105 3,740<br />

Foreign exchange differences (117) (1) (5) (123)<br />

Additions on acquisitions 420 80 1 501<br />

Additions - - 44 44<br />

Disposals and reclassification - - (19) (19)<br />

cost at 31 december 2008 3,897 120 126 4,143<br />

Amortisation and impairment at 1 January 2008 - (13) (49) (62)<br />

Foreign exchange differences - (1) 3 2<br />

Disposals and reclassification - - 18 18<br />

Amortisation - (13) (20) (33)<br />

amortisation and impairment at 31 december 2008 - (27) (48) (75)<br />

carrying amount at 31 december 2008 3,897 93 78 4,068<br />

Intangible assets from acquisitions are primarily related to customer contracts and customer relations. The acquisitions were primarily<br />

made to achive synergies with existing business areas and to futher develop existing markets. As a result, a large part of the purchase<br />

price has been allocated to goodwill.<br />

Other intangible assets are primarily software.<br />

Except for goodwill, all intangible assets are deemed to have a limited economic life.<br />

www.falck.com<br />

81


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

13 INTaNGIBle asseTs (coNTINued)<br />

Impairment tests of goodwill<br />

Goodwill is tested for impairment at least once a year, and more frequently if there are indications of impairment. In impairment tests,<br />

the discounted value of the future net cash flows of each of the cash-generating units is compared with their carrying amounts.<br />

<strong>2009</strong> 2008<br />

Goodwill is related to the following business areas:<br />

Assistance 1,805 1,792<br />

Emergency 480 440<br />

Healthcare 781 728<br />

Training 1,009 937<br />

Total goodwill 4,075 3,897<br />

In connection with the Company’s acquisition of the shares in <strong>Falck</strong> A/S in 2004/05, goodwill was determined and allocated to the<br />

respective business areas.<br />

For the above mentioned business areas, goodwill is tested for impairment in the relevant cash generating units within the business<br />

areas, based on the following parameters and assumptions:<br />

The future net cash flows are based on the consolidated budget for 2010 and the Group’s strategic plan for the period until 2014.<br />

Moreover, growth during the terminal period has been estimated at 3% (2008: 3%).<br />

The key parameters for the impairment test are performance in terms of revenue and the operating margin. As capital tied up in net<br />

operating assets is generally low in the Group, this parameter does not have any material impact on the impairment test.<br />

The assistance activities primarily consist of subscriptions and are therefore stable from year to year. The discount rate has been set at<br />

8% (2008: 8%).<br />

The emergency activities primarily consist of ambulance services, including transport of patients, and of fire-fighting, and they do not<br />

fluctuate materially from year to year. Emergency also includes Fire Services which consist of long-term contracts and training and<br />

consulting services in Spain and the Netherlands. The discount rate for emergency has been set at 8% (2008: 8%).<br />

The Healthcare activities primarily consist of subscriptions and are therefore stable from year to year. The discount rate has been set at<br />

8% (2008: 8%). Substantial growth is also expected in the Healthcare business in the years ahead.<br />

Healthcare also includes staffing business which mainly consists of payments from case to case. The discount rate has been set at 9%<br />

(2008: 9%).<br />

Training is to a extent affected by the activity level in the oil industry. The discount rate has therefore been set at 9% (2008: 9%). The<br />

main assumptions in the strategic plan until 2014 are the expected organic growth and that off-shore exploration activities will pick up<br />

pace again.<br />

The impairment tests of goodwill did not result in any impairment.<br />

82 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

14 ProPerT Y, Pl aNT aNd eQuIPmeNT<br />

<strong>2009</strong><br />

land and<br />

buildings<br />

leasehold<br />

improvements<br />

Fixtures,<br />

fittings,<br />

tools and<br />

equipment Total<br />

Cost at 1 January <strong>2009</strong> 816 74 1,014 1,904<br />

Foreign exchange differences 23 2 19 44<br />

Additions on acquisitions 26 - 13 39<br />

Additions 12 10 271 293<br />

Disposals and reclassification (33) (4) (217) (254)<br />

cost at 31 december <strong>2009</strong> 844 82 1,100 2,026<br />

Depreciation and impairment at 1 January <strong>2009</strong> (94) (18) (238) (350)<br />

Foreign exchange differences (7) (1) (12) (20)<br />

Disposals and reclassification 13 3 163 179<br />

Depreciation (30) (10) (201) (241)<br />

depreciation and impairment at 31 december <strong>2009</strong> (118) (26) (288) (432)<br />

carrying amount at 31 december <strong>2009</strong> 726 56 812 1,594<br />

of which assets under construction 51 - 34<br />

of which assets held under finance leases 11 - 15<br />

2008<br />

land and<br />

buildings<br />

leasehold<br />

improvements<br />

Fixtures,<br />

fittings,<br />

tools and<br />

equipment Total<br />

Cost at 1 January 2008 825 51 981 1,857<br />

Foreign exchange differences (34) (1) (46) (81)<br />

Additions on acquisitions 9 9 71 89<br />

Additions 20 15 215 250<br />

Disposals and reclassification (4) - (207) (211)<br />

cost at 31 december 2008 816 74 1,014 1,904<br />

Depreciation and impairment at 1 January 2008 (74) (11) (266) (351)<br />

Foreign exchange differences 8 - 29 37<br />

Disposals and reclassification 3 - 196 199<br />

Depreciation (31) (7) (197) (235)<br />

depreciation and impairment at 31 december 2008 (94) (18) (238) (350)<br />

carrying amount at 31 december 2008 722 56 776 1,554<br />

of which assets under construction 24 - 15<br />

of which assets held under finance leases 11 - 16<br />

www.falck.com<br />

83


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

15 INvesTmeNTs IN assocIaTes<br />

Cost at 1 January 2 2<br />

cost at 31 december 2 2<br />

Share of valuation adjustments at 1 January (4) -<br />

Share of profit after tax (1) (1)<br />

Impairment - (3)<br />

Impairment and share of valuation adjustments at 31 december (5) (4)<br />

carrying amount at 31 december (3) (2)<br />

Companies with negative carrying amount offset in receivables 6 4<br />

Total carrying amount at 31 december 3 2<br />

See “Legal entities” for a list of companies.<br />

summary financial information about associates (100%):<br />

Revenue 18 13<br />

Profit for the year (2) (3)<br />

Total assets 246 253<br />

Total liabilities 245 245<br />

16 INveNTorIes<br />

Finished goods and goods for resale 41 41<br />

Total inventories 41 41<br />

Value of inventories recognised at net realisable value - -<br />

Write-downs during the year - -<br />

Reversal of write-downs during the year - -<br />

17 Tr ade receIvaBles<br />

Receivables from subscriptions 45 70<br />

Other trade receivables 696 539<br />

Total trade receivables 741 609<br />

Write-downs at 1 January 23 23<br />

Write-downs during the year 17 15<br />

Realised write-downs during the year (13) (15)<br />

Write-downs at 31 december 27 23<br />

Write-downs are recognised under other external costs.<br />

Write-downs are typically recorded against individual receivables when customers have suspended payments or are subject to insolvency<br />

proceedings.<br />

In addition, individual write-downs may be made based on the age distribution of the customer’s debt to the <strong>Falck</strong> Group.<br />

Based on the Group’s internal credit-rating procedures, the credit quality of receivables not yet due and not written down is deemed to<br />

be high with a low risk of losses due to the typically small subscription receivables from the individual customers and the fact that a<br />

significant part of receivables are from public-sector authorities and major companies.<br />

84 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

17 Tr ade receIvaBles (coNTINued)<br />

Breakdown by maturity:<br />

Not due 474 363<br />

Due within – 1 to 30 days 163 145<br />

Due within – 31 to 90 days 58 66<br />

Due within – more than 90 days 73 58<br />

Receivables 768 632<br />

Provision for bad debts (27) (23)<br />

Total trade receivables 741 609<br />

Fair value of trade receivables 741 609<br />

18 eQuIT Y, TreasurY sHares aNd dIvIdeNds<br />

capital structure<br />

The Group is generally not subject to any capital requirements other than usual statutory requirements.<br />

The capital structure was determined at the time of acquisition of the subsidiary <strong>Falck</strong> A/S based on an<br />

assessment of the Group’s future cash flows.<br />

The Group monitors and manages its capital structure with a view to ensuring that it can meet its financing<br />

obligations. No changes have been made to the Group’s management of capital as compared<br />

with 2008.<br />

movements in share capital in the past five financial years<br />

Share capital at 1 January - -<br />

Addition on capital increase in 2004 44 44<br />

Addition on capital increase in 2006 1 1<br />

Addition on capital increase in 2008 0 0<br />

Addition on capital increase in <strong>2009</strong> 1 0<br />

share capital at 31 december 46 45<br />

The share capital is divided into 92,786,800 shares with a nominal value of DKK 0.50 each (2008: 90,223,797 shares).<br />

The shares are fully paid up and are not divided into classes.<br />

Number of shares Nominal value dKK thousand % of share capital<br />

Treasury shares <strong>2009</strong> 2008 <strong>2009</strong> 2008 <strong>2009</strong> 2008<br />

Treasury shares at 1 January 79,291 - 40 - 0.09 -<br />

Additions 178,928 79,291 89 40 0.20 0.09<br />

Disposals - - - - - -<br />

Treasury shares at 31 december 258,219 79,291 129 40 0.29 0.09<br />

All treasury shares are owned by <strong>Falck</strong> Holding A/S.<br />

The purchase price of treasury shares acquired during the financial year was DKK 5 million (2008: DKK 3 million).<br />

Treasury shares were primarily acquired due to buybacks from executives who have left the Group.<br />

dividend<br />

A dividend of DKK 0 million is proposed (2008: DKK 0 million).<br />

www.falck.com<br />

85


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

19 PeNsIoN oBlIGaTIoNs<br />

The Group contributes to pension plans which cover employees in various companies of the Group. The pension plans are typically<br />

defined contribution plans. The Group has defined benefit plans in Norway and the Netherlands.<br />

The Group has a defined benefit plan in Sweden which is partially covered by an external pension company. It is not possible for the pension<br />

company to make an actuarial calculation of the pension obligation. As a result, the plan is accounted for as a defined contribution plan.<br />

The defined contribution plans are paid and recognised as incurred, and the Group has no obligations to the employees thereafter.<br />

The defined benefit plans result in unfunded pension obligations which are not insured in an independent insurance company.<br />

The consolidated balance sheet includes unfunded pension obligations based on actuarial calculations.<br />

Changes in actuarial gains and losses are recognised fully in equity.<br />

<strong>2009</strong> 2008<br />

deFINed BeNeFIT Pl aNs<br />

Costs in current financial year 9 8<br />

Interest expenses 3 2<br />

Expected return on plan assets (3) (2)<br />

recognised pension cost 9 8<br />

Breakdown of provision for the Group's obligations<br />

Present value of pension obligations 75 72<br />

Fair value of plan assets (56) (49)<br />

Total pension provisions 19 23<br />

recognised in the balance sheet as follows:<br />

Provision for pensions 19 23<br />

Total 19 23<br />

Breakdown of change in the present value of pension provisions<br />

Pension provision at 1 January 72 70<br />

Foreign exchange differences 14 (11)<br />

Cost in respect of current financial year 9 8<br />

Changes in actuarial estimates (23) 3<br />

Calculated interest 3 2<br />

Pension provisions at 31 december 75 72<br />

Expected contributions for next year 8 9<br />

movements in fair value of plan assets<br />

Plan assets at 1 January 49 53<br />

Currency translation of opening value 8 (7)<br />

Expected return on plan assets 3 2<br />

Employer's contributions to plan during the period 10 7<br />

Changes in actuarial estimates (13) (5)<br />

Settlement of pension obligations - -<br />

Paid out during the period (1) (1)<br />

Total plan assets at 31 december 56 49<br />

Actual return on plan assets 1 -<br />

Total actuarial gains recognised in the statement of recognised income and expenses 10 (8)<br />

86 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

19 PeNsIoN oBlIGaTIoNs (coNTINued)<br />

Breakdown of plan assets:<br />

Shares 3 7<br />

Bonds 34 28<br />

Buildings etc. 9 7<br />

Other 10 7<br />

Total plan assets 56 49<br />

The calculation of the obligation is based on the following assumptions:<br />

Norway<br />

Salary increases 4.3% 4.0%<br />

Expected return on plan assets 5.6% 6.3%<br />

Discount rate 4.4% 4.3%<br />

The Netherlands<br />

Salary increases 3.8% 3.8%<br />

Expected return on plan assets 5.5% 5.5%<br />

Discount rate 5.5% 5.5%<br />

The return on plan assets has been set on the basis of market expectations of the rate of return.<br />

Breakdown of the Group’s pension obligations. amounts for current and preceding four years:<br />

<strong>2009</strong> 2008 2007 2006 2005<br />

Actuarial pension obligations (75) (72) (70) (58) (55)<br />

Plan assets 56 49 53 54 52<br />

under funding/over funding (19) (23) (17) (4) (3)<br />

Experience-based change to obligations (9) (2) (5) - -<br />

Experience-based change to plan assets (3) (3) - - -<br />

20 oTHer emPloYee oBlIGaTIoNs <strong>2009</strong> 2008<br />

Employee obligations at 1 January 40 44<br />

Adjustment in respect of current financial year 2 (1)<br />

Paid out during the period (6) (3)<br />

employee obligations at 31 december 36 40<br />

The employee obligations primarily concern a special severance scheme for executives employed before 1991.<br />

The scheme has been closed for new members.<br />

www.falck.com<br />

87


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

21 deFerred Ta X<br />

Deferred tax provisions at 1 January 63 102<br />

Foreign exchange differences (7) 3<br />

Additions on acquisitions - 31<br />

Change in deferred tax for the year 22 (74)<br />

Change in deferred tax for prior years 15 1<br />

deferred tax provisions at 31 december 93 63<br />

Deferred tax assets (67) (40)<br />

Deferred tax provision 160 103<br />

deferred tax provisions at 31 december 93 63<br />

Breakdown of deferred tax<br />

Intangible assets 44 35<br />

Property, plant and equipment 132 127<br />

Current assets (2) (3)<br />

Non-current debt and provisions (15) (17)<br />

Current debt (4) 4<br />

Tax losses carried forward (35) (12)<br />

Equity (27) (71)<br />

deferred tax provisions at 31 december 93 63<br />

Tax losses carried forward and not included in deferred tax assets amount to DKK 35 million (2008:<br />

DKK 22 million).<br />

Deferred tax assets are recognised on the basis of expected future earnings.<br />

22 ProvIsIoNs For acQuIsITIoN oF mINorITIes<br />

Provisions at 1 January 240 47<br />

Foreign exchange differences (1) -<br />

Provisions made during the year 109 213<br />

Provisions used during the year (57) (23)<br />

Interest element, discounted liabilities 9 3<br />

Reversed provisions (14) -<br />

Provisions at 31 december 286 240<br />

classification of provisions by expected maturity:<br />

Within 1 year 10 29<br />

Between 1 and 3 years 121 94<br />

Between 3 and 5 years 78 117<br />

More than 5 years 77 -<br />

Total 286 240<br />

Provisions concern minority shareholders’ future option to sell their shares to <strong>Falck</strong> and provision regarding acquisition of companies.<br />

In connection with <strong>Falck</strong> assuming an obligation to acquire minority shares, a concurrent right was obtained for <strong>Falck</strong> to acquire the<br />

same minority shares in a subsequent period.<br />

Provisions used related to the payment of deferred consideration in connection with acquisitions of minority interests and payment of<br />

consideration due in connection with acquisitions of companies.<br />

88 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

23 oTHer ProvIsIoNs<br />

Provisions at 1 January 13 12<br />

Provisions made during the year 1 4<br />

Provisions used during the year (1) -<br />

Reversed provisions - (3)<br />

other provisions at 31 december 13 13<br />

classification of provisions by expected maturity:<br />

Within 1 year 2 3<br />

Between 1 and 3 years 5 2<br />

Between 3 and 5 years - -<br />

More than 5 years 6 8<br />

Total 13 13<br />

Other provisions concern an unprofitable lease for premises and the Group’s obligation to clean up<br />

and demolish facilities on leased land.<br />

A provision was released in 2008 as a result of a change to the letting of leased premises for which<br />

a provision had been made.<br />

24 credIT INsTITuTIoNs<br />

Non-current portion:<br />

Assets held under finance leases 17 17<br />

Long-term loans 2,952 3,232<br />

Total 2,969 3,249<br />

current portion:<br />

Assets held under finance leases 5 7<br />

Short-term loans 286 569<br />

Total 291 576<br />

Total credit institutions 3,260 3,825<br />

Breakdown by maturity:<br />

Due within 1 year 291 576<br />

Due between 1 and 3 years 691 623<br />

Due between 3 and 5 years 1,885 2,228<br />

Due after 5 years 393 398<br />

Total 3,260 3,825<br />

Breakdown by currency:<br />

DKK 1,982 2,665<br />

EUR 999 1,108<br />

USD 249 17<br />

Other 30 35<br />

Total 3,260 3,825<br />

Interest reset periods:<br />

Within 3 months 2,873 3,432<br />

After 12 months 387 393<br />

Total 3,260 3,825<br />

www.falck.com<br />

89


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

24 credIT INsTITuTIoNs (coNTINued)<br />

The statements set out above do not include liabilities relating to interest for subsequent financial periods. See note 34 for a description<br />

of the Group’s risks and cash resources.<br />

The effective interest rate has been determined at 3.8% (2008: 5.0%).<br />

For debt with an interest reset period within three months, regular assessments are made of how long the interest period should be. As<br />

at the balance sheet date, the interest rate in DKK is fixed for one month and averages approximately 1.8%. As at the balance sheet date,<br />

the interest rate in EUR is fixed for one month and averages approximately 0.8%. As at the balance sheet date, the interest rate in USD is<br />

fixed for one month and averages approximately 0.6%.<br />

For debt with an interest reset period beyond 12 months (in DKK) the effective interest rate is currently approximately 4.5%.<br />

The market value of debt with an interest reset period within three months is approximately DKK 2,785 million, and the market value of<br />

debt with an interest reset period beyond 12 months is approximately DKK 404 million.<br />

asseTs Held uNder FINaNce leases<br />

Assets held under finance leases comprise leased vehicles and buildings. The lease contracts do not include any contingent lease payments.<br />

Breakdown of liabilities concerning assets held under finance leases:<br />

<strong>2009</strong><br />

Present value<br />

of lease<br />

payments<br />

Interest<br />

minimumleasepayments<br />

Due within 1 year 5 1 6<br />

Due between 1 and 5 years 13 1 14<br />

Due after 5 years 4 - 4<br />

Total as at 31 december <strong>2009</strong> 22 2 24<br />

2008<br />

Present value<br />

of lease<br />

payments<br />

Interest<br />

minimumleasepayments<br />

Due within 1 year 7 1 8<br />

Due between 1 and 5 years 14 3 17<br />

Due after 5 years 3 - 3<br />

Total as at 31 december 2008 24 4 28<br />

25 oTHer PaYaBles <strong>2009</strong> 2008<br />

Holiday pay, wages, etc. 525 456<br />

Employee income taxes, etc. 132 55<br />

VAT 60 36<br />

Accrued interest 3 1<br />

Other 94 62<br />

Total other payables 814 610<br />

26 deFerred INcome<br />

Subscription commitments 991 767<br />

Other deferred income 227 118<br />

Total deferred income 1,218 885<br />

90 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

27 NeT FINaNcIals<br />

Financial income and expenses (113) (200)<br />

Of which unrealised gains and losses (27) 30<br />

Interest element, discounted liabilities 9 3<br />

Change in interest payable 2 -<br />

Total net financials (129) (167)<br />

28 INvesTmeNTs IN suBsIdIarIes aNd oPer aTIoNs<br />

acquisitions<br />

assets<br />

Non-current assets (39) (90)<br />

Cash and cash equivalents (11) (34)<br />

Other current assets (64) (77)<br />

equity and liabilities<br />

Interest-bearing debt - 46<br />

Current debt, provisions, etc. 70 114<br />

Minority interests 20 (2)<br />

Net assets taken over (24) (43)<br />

Goodwill and other intangible assets (80) (402)<br />

Provisions for acquisitions of minorities used during the year. See note 22 (57) -<br />

Purchase price (including costs) (161) (445)<br />

Adjustment for cash and cash equivalents taken over 11 34<br />

Outstanding consideration 31 -<br />

Consideration relating to prior-year acquisitions - (49)<br />

cash consideration for acquisitions of Group companies (119) (460)<br />

Transaction costs for acquisitions 7 13<br />

For all acquisitions, the carrying amount on the date of acquisition did not deviate materially from the fair value. Other than intangible<br />

assets with a value of DKK 6 million (2008: DKK 80 million), no assets or liabilities have been identified which were not recognised in<br />

the companies acquired on the date of acquisition.<br />

The acquisitions were primarily made to achive synergies with existing business areas and to further develop existing markets. As a<br />

result, a large part of the purchase prices has been allocated to goodwill.<br />

In addition to the cost prices stated above, put options were granted to the vendor, which resulted in the recognition of goodwill of<br />

DKK 61 million (2008: DKK 98 million).<br />

www.falck.com<br />

91


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

28 INvesTmeNTs IN suBsIdIarIes aNd oPer aTIoNs (coNTINued)<br />

The following acquisitions were made during the financial year. All acquisitions have been recognised applying the purchase method.<br />

acquisitions <strong>2009</strong><br />

month of<br />

acquisition cost price<br />

consideration<br />

paid in<br />

Percentage<br />

of voting<br />

rights<br />

acquired<br />

<strong>Falck</strong> TravelCare, travel assistance Feb <strong>2009</strong> 5 Cash 100.0%<br />

<strong>Falck</strong> OY, assistance business Jun <strong>2009</strong> 12 Cash 30.0%<br />

<strong>Falck</strong> AVD, fire training and consulting Jun <strong>2009</strong> 53 Cash 49.0%<br />

<strong>Falck</strong> Prime Atlantic, training Oct <strong>2009</strong> 25 Cash 51.0%<br />

Pleje og Omsorg, staffing Oct <strong>2009</strong> 32 Cash 100.0%<br />

Dansk HjemmePlejeService, healthcare Dec <strong>2009</strong> 30 Cash 100.0%<br />

Other acquisitions of companies and operations 4 Cash<br />

Total acquisitions <strong>2009</strong> 161<br />

Profit of acquired companies after date of acquisition 0<br />

Full-year revenue including acquisitions 7,765<br />

Full-year profit including acquisitions 431<br />

acquisitions 2008<br />

month of<br />

acquisition cost price<br />

consideration<br />

paid in<br />

Percentage<br />

of voting<br />

rights<br />

acquired<br />

Onsite, training Jan 2008 48 Cash 100.0%<br />

Ulfabgruppen, ambulance service provider Oct 2008 111 Cash 100.0%<br />

Alford Services, training Nov 2008 255 Cash 80.0%<br />

<strong>Falck</strong> Záchranná, rescue service provider Dec 2008 27 Cash 49.1%<br />

Other acquisitions of companies and operations 4 Cash<br />

Total acquisitions 2008 445<br />

Profit of acquired companies after date of acquisition 8<br />

Full-year revenue including acquisitions 7,193<br />

Full-year profit including acquisitions 300<br />

92 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

29 dIvesTmeNTs oF suBsIdIarIes aNd oPer aTIoNs<br />

divestments<br />

assets<br />

Other current assets 2 -<br />

Cash and cash equivalents 2 -<br />

equity and liabilities<br />

Current debt, provisions, etc. (1) -<br />

Net assets divested 3 -<br />

Disposals of goodwill 1 -<br />

consideration received 4 -<br />

Adjustment for divested cash and cash equivalents (2) -<br />

Consideration receivable (12) -<br />

Divestment of investments in Group enterprises 23 -<br />

divestment of Group enterprises 13 -<br />

Divestments in <strong>2009</strong> comprised Tesia in Sweden, RISC Fire & Safety Services in the Netherlands, and<br />

minority interests in <strong>Falck</strong> Emergency in Slovakia, MSTS Asia in Malaysia, <strong>Falck</strong> Aktiv Arbetsmedicin in<br />

Sweden and <strong>Falck</strong> Hjemmepleje in Denmark.<br />

30 dIvIdeNds PaId<br />

Dividend to minority interests (10) (13)<br />

Total dividends paid (10) (13)<br />

31 oTHer movemeNTs rel aTING To sHareHolders<br />

Capital increase 39 12<br />

Acquisition of treasury shares (5) (3)<br />

Payment for change of warrant terms 1 -<br />

Total other movements relating to shareholders 35 9<br />

32 casH aNd securITIes<br />

Cash 538 356<br />

Securities 145 92<br />

Total cash and securities 683 448<br />

DKK 58 million (2008: DKK 38 million) of the Group’s cash and cash equivalents is held in a Swedish subsidiary which is subject to<br />

Swedish insurance regulations and therefore subject to solvency requirements.<br />

www.falck.com<br />

93


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

33 coNTINGeNT lIaBIlITIes, coNTracTual oBlIGaTIoNs aNd collaTeral securITIes<br />

contingent liabilities<br />

Other guarantee commitments 15 6<br />

Total guarantee commitments 15 6<br />

The <strong>Falck</strong> Group is a party to certain litigation and claims. Management believes that rulings in this respect<br />

will not have a material impact on the Group’s financial position.<br />

<strong>Falck</strong> Holding A/S is jointly and severally liable for the Group’s overall VAT liability together with other<br />

jointly registered Danish enterprises.<br />

The Group has issued performance bonds to a certain extent in connection with a number of contracts,<br />

including performance bonds for a total of DKK 240 million provided in connection with ambulance<br />

contracts in Denmark.<br />

As part of the Group’s activities, usual supplier agreements have been entered into, and certain declarations<br />

of intent have been issued.<br />

In connection with the divestment of companies and operations, usual representations and warranties<br />

are made. There are currently no outstanding claims which are not sufficiently recognised in the balance<br />

sheet.<br />

contractual obligations<br />

minimum lease payments for operating lease commitments:<br />

Due within 1 year 221 221<br />

Due between 1 and 5 years 586 585<br />

Due after 5 years 643 614<br />

operating lease commitments at 31 december 1,450 1,420<br />

Net present value of lease commitments 1,361 1,222<br />

The present value has been calculated on the basis of current market interest rates<br />

in the individual countries.<br />

Recognised lease payments 175 160<br />

The operating lease commitments concern leases for vehicles and buildings. The leasing period for vehicles<br />

is normally between 4 and 9 years.<br />

None of the leases include material contingent lease payments, whereas <strong>Falck</strong> has rights of first refusal<br />

to buy a number of buildings at a preset value. At the end of the year, <strong>Falck</strong> notified the owner that it<br />

intends to exercise one of these rights of first refusal in 2010. The value for the purchase of that property<br />

is DKK 22 million.<br />

collateral securities<br />

The shares in the subsidiary <strong>Falck</strong> Danmark A/S have been provided as collateral for debt<br />

in <strong>Falck</strong> Holding A/S.<br />

The carrying amount of the Group’s properties that have been mortgaged in security of loans 552 569<br />

Bearer mortgages issued and used as collateral for credits 388 391<br />

Unused bearer mortgages 16 16<br />

See the section on liquidity risks for the conditions applicable to mortgaged assets.<br />

94 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs<br />

Financial risks<br />

As a consequence of its operations, investments and financing, the Group is exposed to a number of financial risks, including market<br />

risk (foreign exchange and interest rate risk), credit risk and liquidity risk.<br />

Group policy is not to actively speculate in financial risks. Accordingly, the Group’s financial management exclusively involves the management<br />

and mitigation of financial risks that arise as a direct consequence of the Group’s operations, investments and financing.<br />

There were no changes in the Group’s risk exposure or risk management as compared with 2008.<br />

Foreign exchange risk<br />

The Group’s foreign subsidiaries are not severely exposed to exchange rate fluctuations, as both revenue and most costs of the<br />

individual subsidiaries are denominated in the same currencies. The main exchange rate exposure faced by the Group relates to the<br />

translation of the financial results and equity of foreign subsidiaries into Danish kroner.<br />

The Group regularly assesses its foreign exchange risks in order to determine whether the exposure should be hedged by same-<br />

currency loans or forward exchange contracts. The forward exchange contracts stated below were entered into with a view to reducing<br />

the Group’s foreign exchange risks in respect of the translation risk for investments in subsidiaries. See the section below regarding<br />

hedging.<br />

65% of the Group’s revenue and earnings is denominated in Danish kroner (DKK) (2008: 68%). Other currencies that account for more<br />

than 5% of revenue or earnings are Norwegian kroner (NOK), euros (EUR) and Swedish kroner (SEK).<br />

The income statement is affected to a minor extent by changes in exchange rates, as the profit of foreign subsidiaries is translated into<br />

Danish kroner using average exchange rates.<br />

Foreign exchange risk <strong>2009</strong> 2008<br />

The hypothetical impact on the profit<br />

for the year and the Group's equity<br />

from reasonably probable changes in<br />

exchange rates:<br />

Probable<br />

change in<br />

exchange<br />

rate<br />

Hypothetical<br />

impact<br />

on profit for<br />

the year<br />

Hypothetical<br />

impact on<br />

equity<br />

Probable<br />

change in<br />

exchange<br />

rate<br />

Hypothetical<br />

impact<br />

on profit for<br />

the year<br />

Hypothetical<br />

impact on<br />

equity<br />

EUR/DKK 1% 10 10 1% 12 12<br />

USD/DKK 10% - 25 10% - 28<br />

NOK/DKK 5% - 3 5% - 3<br />

GBP/DKK 5% - 2 5% - 2<br />

PLN/DKK 10% - 5 10% - 4<br />

SEK/DKK 5% - 6 5% - 6<br />

Assumptions regarding sensitivity information<br />

The sensitivities related to financial instruments have been determined on the basis of the financial instruments recognised at 31<br />

December. The sensitivities stated have been determined on the basis of an assumption that sales, price level and interest rate level are<br />

unchanged. The foreign exchange risk stated above thus does not take into account the translation risk on the translation into DKK of<br />

the profit and equity of foreign subsidiaries.<br />

www.falck.com<br />

95


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs (coNTINued)<br />

Interest rate risk<br />

The Group’s interest rate risk is mainly affected by the Group’s overall financing. Based on the current market situation, the Group’s Executive<br />

Management Board and Board of Directors have resolved that the financing is to be based on short-term interest rates. The Group<br />

is therefore sensitive to fluctuations in market interest rates, and a fluctuation by 1% would change the interest expense for the year by<br />

DKK 10 million as the market rate for the current year is below the floor of interest rate collars. Without an interest rate collar, a fluctuation<br />

by 1% would change the Group’s interest expense by DKK 29 million.<br />

In order to hedge interest rate risk, the Group has entered into an interest rate collar which hedges a substantial part of the increased interest<br />

exposure if market interest rates exceed 5.5%.<br />

The Group monitors developments in market interest rates closely so that it can react if the market situation changes.<br />

Assumptions regarding sensitivity information:<br />

The sensitivity stated has been determined based on the recognised financial assets and liabilities as at 31 December <strong>2009</strong>. No adjustment<br />

has been made for servicing and raising of debt, or the like in <strong>2009</strong>. Furthermore, it is assumed that all hedges of floating-rate<br />

loans are deemed to be effective.<br />

credit risk<br />

The Group’s credit risk primarily concerns primary financial assets. Credit risk related to financial assets equals the values recognised in<br />

the balance sheet.<br />

The Group is not exposed to significant risks concerning individual customers or business partners. When entering into significant contracts,<br />

the Group makes a credit assessment of the customer in order to reduce the potential credit risk. The Group’s credit exposure to<br />

large customers is generally considered to be low as the Group’s large customers are typically public authorities.<br />

Subscription sales to private and corporate customers are not deemed to involve material risks to the Group as the amounts are small for<br />

the individual subscriptions, and general as well as individual provisions are made for anticipated bad debts. As at 31 December <strong>2009</strong>, receivables<br />

from such subscription sales were in the region of DKK 45 million (2008: DKK 70 million).<br />

liquidity risk<br />

The Group’s liquidity risk primarily concerns its ability to meet its obligations to pay its employees and creditors and to service its debts.<br />

See note 24 for a breakdown of maturities of liabilities to credit institutions. In addition to its recognised liabilities, the Group also has the<br />

option to draw on short-term credits.<br />

The Group continuously monitors its free cash flow in order to assess its liquidity risks.<br />

At year-end <strong>2009</strong>, the Group’s unused credit facilities were in the region of DKK 542 million (2008: DKK 255 million).<br />

With the addition of available cash and cash equivalents of DKK 625 million (2008: DKK 410 million), total cash resources were in the region<br />

of DKK 1,167 million (2008: DKK 665 million).<br />

Certain of the Group’s loans, including the debt of <strong>Falck</strong> Holding A/S, are subject to certain loan covenants, and the Group continuously<br />

monitors whether the covenants are observed.<br />

Derivative financial instruments recognised in the balance sheet are stated at a value equivalent to the market value.<br />

96 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs (coNTINued)<br />

maturity analysis of financial assets and liabilities<br />

Assumptions applied in the maturity analysis:<br />

The maturity analysis is based on all undiscounted cash flows, including estimated interest payments. Interest payments are estimated<br />

based on the current market conditions.<br />

The undiscounted cash flows from derivative financial instruments are presented gross, unless the parties have a contractual right/obligation<br />

to settle net.<br />

contractual cash flows including interest <strong>2009</strong><br />

due<br />

within<br />

one year<br />

due<br />

between<br />

1 and 3<br />

year<br />

due<br />

between<br />

3 and 5<br />

years<br />

due after<br />

5 years<br />

contractual<br />

cash<br />

flows<br />

Total<br />

carrying<br />

amount<br />

market<br />

value<br />

Financial assets:<br />

Trade receivables 741 - - - 741 741 741<br />

Other receivables 154 - - - 154 154 154<br />

Cash and cash equivalents 538 - - - 538 538 538<br />

loans and receivables 1,433 - - - 1,433 1,433 1,433<br />

Securities 145 - - - 145 145 145<br />

available-for-sale financial assets 145 - - - 145 145 145<br />

Total financial assets 1,578 - - - 1,578 1,578 1,578<br />

Financial liabilities:<br />

Credit institutions 351 794 1,925 509 3,579 3,260 3,189<br />

Provisions 10 121 78 77 286 286 286<br />

Trade payables 400 - - - 400 400 400<br />

Other payables 814 - - - 814 814 814<br />

Financial liabilities measured at amortised cost 1,575 915 2,003 586 5,079 4,760 4,689<br />

Derivative financial instruments to hedge<br />

future cash flows 39 29 - - 68 66 66<br />

Derivative financial instruments to hedge<br />

net investments in foreign enterprises 4 - - - 4 4 4<br />

Financial liabilities used as hedging instruments 43 29 - - 72 70 70<br />

Total financial liabilities 1,618 944 2,003 586 5,151 4,830 4,759<br />

www.falck.com<br />

97


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs (coNTINued)<br />

contractual cash flows including interest 2008<br />

due<br />

within<br />

one year<br />

due<br />

between<br />

1 and 3<br />

year<br />

due<br />

between<br />

3 and 5<br />

years<br />

due after<br />

5 years<br />

contractual<br />

cash<br />

flows<br />

Total<br />

carrying<br />

amount<br />

market<br />

value<br />

Financial assets:<br />

Trade receivables 609 - - - 609 609 609<br />

Other receivables 143 - - - 143 143 143<br />

Cash and cash equivalents 356 - - - 356 356 356<br />

loans and receivables 1,108 - - - 1,108 1,108 1,108<br />

Securities 92 - - - 92 92 92<br />

available-for-sale financial assets 92 - - - 92 92 92<br />

Derivative financial instruments to hedge net<br />

investments in foreign enterprises 56 - - - 56 56 56<br />

Financial assets used as hedging instruments 56 - - - 56 56 56<br />

Total financial assets 1,256 - - - 1,256 1,256 1,256<br />

Financial liabilities:<br />

Credit institutions 738 902 2,389 535 4,564 3,825 3,704<br />

Provisions 29 94 117 - 240 240 240<br />

Trade payables 308 - - - 308 308 308<br />

Other payables 610 - - - 610 610 610<br />

Financial liabilities measured at amortised cost 1,685 996 2,506 535 5,722 4,983 4,862<br />

Derivative financial instruments to hedge<br />

future cash flows 19 20 - - 39 39 39<br />

Financial liabilities used as hedging instruments 19 20 - - 39 39 39<br />

Total financial liabilities 1,704 1,016 2,506 535 5,761 5,022 4,901<br />

98 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs (coNTINued)<br />

Hedging and derivative financial instruments<br />

The Group uses forward exchange contracts to hedge its risks related to exchange rates.<br />

The fair value of the effective part of the outstanding foreign exchange contracts as at 31 December used as hedging instruments and<br />

qualifying for hedge accounting in respect of future transactions has been recognised directly in equity until the hedged transactions<br />

are recognised in the income statement.<br />

Foreign currency sold on forward contracts:<br />

contract<br />

value<br />

<strong>2009</strong> 2008<br />

market<br />

value<br />

contract<br />

value<br />

market<br />

value<br />

NOK (expires in 2010) 67 (1) 57 7<br />

GBP (expires in 2010) 39 - 34 5<br />

PLN (expires in 2010) 47 (2) 39 5<br />

SEK (expires in 2010) 126 (1) 119 8<br />

USD (expires in <strong>2009</strong>) - - 279 31<br />

Total 279 (4) 528 56<br />

Of which recognised in income statement - -<br />

For future recognition (4) 56<br />

The market value is recognised in other receivables/other payables.<br />

All contracts expire in 2010, and as they hedge net investments<br />

abroad, they do not affect the income statement.<br />

option to buy foreign currency:<br />

contract<br />

value<br />

market<br />

value<br />

contract<br />

value<br />

market<br />

value<br />

EUR (expires in <strong>2009</strong>) - - 541 -<br />

Of which recognised in income statement - -<br />

For future recognition - -<br />

Interest rate collar:<br />

Hedged<br />

value<br />

market<br />

value<br />

Hedged<br />

value<br />

market<br />

value<br />

DKK collar (floor 3.25% / cap 5.5%) expires in 2013 960 (25) 1,059 (16)<br />

EUR collar (floor 3.25% / cap 5.5%) expires i 2013 960 (41) 1,059 (23)<br />

Total (66) (39)<br />

Of which recognised in income statement - -<br />

For future recognition (66) (39)<br />

The market value is recognised in other payables.<br />

Both the DKK collar and the EUR collar expire in 2013 and are recognised through the income statement towards expiry. See the maturity<br />

analysis of financial assets and liabilities.<br />

www.falck.com<br />

99


G R O U P<br />

Notes to the Group financial statements (DKK million)<br />

Note<br />

34 FINaNcIal INsTrumeNTs (coNTINued)<br />

methods and assumptions for the determination of fair values<br />

The portfolio of listed securities is valued at officially quoted prices or price quotes.<br />

The fair value of mortgage debt is valued on the basis of the fair value of the underlying bonds.<br />

The fair value of credit institution is valued by discounting based on market expectations.<br />

Forward exchange contracts and interest rate swaps are valued using generally accepted valuation techniques based on relevant observable<br />

swap curves and exchange rates.<br />

Fair value hierarchy for financial instruments measured at fair value in the balance sheet<br />

<strong>2009</strong><br />

Quoted<br />

market prices<br />

(level 1)<br />

observable<br />

input<br />

(level 2)<br />

Non-<br />

observable<br />

input<br />

(level 3) Total<br />

Financial assets<br />

Securities 145 - - 145<br />

Total financial assets 145 - - 145<br />

Financial liabilities<br />

Derivative financial instruments to hedge future cash flows - 66 - 66<br />

Derivative financial instruments to hedge net investments<br />

in foreign enterprises - 4 - 4<br />

Total financial liabilities - 70 - 70<br />

2008<br />

Quoted<br />

market prices<br />

(level 1)<br />

observable<br />

input<br />

(level 2)<br />

Non-<br />

observable<br />

input<br />

(level 3) Total<br />

Financial assets<br />

Securities 92 - - 92<br />

Derivative financial instruments to hedge net investments<br />

in foreign enterprises - 56 - 56<br />

Total financial assets 92 56 - 148<br />

Financial liabilities<br />

Derivative financial instruments to hedge future cash flows - 39 - 39<br />

Total financial liabilities - 39 - 39<br />

100 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the Group financial statements (DKK million)<br />

Note <strong>2009</strong> 2008<br />

35 rel aTed ParTIes<br />

The Group’s related parties are the members of <strong>Falck</strong> L.P, the Board of Directors and the Executive<br />

Management Board as well as their family members. Related parties also comprise companies in which<br />

the individuals mentioned above have material interests.<br />

The company's shareholders who each hold more than 5% of the shares are:<br />

<strong>Falck</strong> L.P., Jersey 71.9% 74.0%<br />

ATP PEP 1 K/S, Copenhagen 10.5% 10.8%<br />

Related parties also comprise Group companies and associates in which the company has a controlling or<br />

significant influence, as well as the members of the Boards of Directors, Executive Management Boards<br />

and senior management of those companies. Related parties also comprise companies in which the individuals<br />

mentioned above have material interests.<br />

The Company has only to a limited extent traded with related parties. Transactions with related parties<br />

have taken place on market terms.<br />

Transactions with Group companies have comprised the following:<br />

Purchase of services from associated companies 19 15<br />

Payment received for change of warrant terms 1 -<br />

Capital increase, members of the Board of Directors 39 -<br />

Purchase of treasury shares 5 3<br />

Transactions with Group companies have been eliminated in the consolidated financial statements in<br />

accordance with the accounting policies.<br />

No transactions have taken place during the year with members of the Board of Directors, the Executive<br />

Management Board, senior management or significant shareholders, other than those mentioned<br />

above and the remuneration disclosed in note 6.<br />

36 NeW FINaNcIal rePorTING reGul aTIoNs<br />

The IasB has issued the following financial reporting standards (Ias and IFrs) and interpretations (IFrIc), which are not mandatory<br />

for the Group in the preparation of the annual report for <strong>2009</strong>:<br />

IFRS 3 Business Combinations (revised 2008)<br />

IAS 27 Consolidated and Separate Financial Statements (amended 2008)<br />

Amendments to IAS 39 – Eligible Hedged Items<br />

IFRIC 17 Distributions of Non-cash Assets to Owners<br />

Amendments to IFRS 5 Non-current Assets Held for Sale<br />

Discontinued Operations Amendments to IFRS 2 Share-based Payment -Group Cash-settled Share-based Payment Transactions<br />

Amendment to IAS 32 Financial Instruments: Presentation – Classification of Rights Issues<br />

IFRIC 19 Extinguishing Financial Liabilities with Equity Instruments<br />

IAS 24 Related Party Disclosures (revised <strong>2009</strong>)<br />

Amendments to IFRIC 14 IAS 19 – The Limit on a Defined Benefit Assets, Minimum Funding Requirements and their Interaction<br />

The Group expects to implement the new financial reporting standards and interpretations when they become mandatory in 2010 and<br />

2011 respectively. Except as set out below, none of the new standards or interpretations are expected to have a material impact on the<br />

financial reporting of the <strong>Falck</strong> Group or <strong>Falck</strong> Holding A/S.<br />

IFRS 3 (revised in 2007) – Business Combinations – (and the concurrent revision of IAS 27, Consolidation) come into force for financial<br />

years beginning on or after 1 July <strong>2009</strong>. The Group expects to use the option of recognising goodwill relating to any minority shareholders’<br />

interests in companies acquired and expects that a number of the technical adjustments to the purchase method under IFRS 3<br />

will only have a minor impact on the financial reporting.<br />

www.falck.com<br />

101


G R O U P<br />

102 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Contents of the<br />

parent company<br />

financial statements<br />

Financial statements<br />

Income statement 104<br />

Statement of recognised income<br />

and expense 105<br />

Balance sheet 106<br />

Equity statement 108<br />

Cash flow statement 109<br />

Notes to the financial statements<br />

1. Accounting policies 110<br />

Notes to the income statement<br />

2. Other operating income 110<br />

3. Staff costs 110<br />

4. Fees to auditors appointed<br />

at the annual general meeting 110<br />

5. Financial income 110<br />

6. Financial expenses 111<br />

7. Income taxes 111<br />

Notes to the balance sheet<br />

8. Investments in subsidiaries 111<br />

9. Share capital and treasury shares 112<br />

10. Deferred tax 112<br />

11. Credit institutions 113<br />

12. Other payables 113<br />

Notes to the cash flow statement<br />

13. Net financials 113<br />

14. Other movements relating to shareholders 114<br />

Supplementary notes<br />

15. Contingent liabilities, contractual obligations<br />

and collateral securities 114<br />

16. Financial instruments 114<br />

17. Related parties 117<br />

18. New financial reporting regulations 117<br />

www.falck.com<br />

103


P A R E N T C O M P A N Y<br />

Income statement (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

2 Other operating income 7 7<br />

ToTal reveNue 7 7<br />

4 Other external costs (7) (3)<br />

3 Staff costs (9) (9)<br />

ToTal cosTs (16) (12)<br />

loss BeFore FINaNcIals (9) (5)<br />

Dividend from Group companies 250 150<br />

5 Financial income 23 28<br />

6 Financial expenses (115) (156)<br />

ProFIT BeFore Ta X 149 17<br />

7 Income taxes 26 33<br />

ProFIT For THe Year 175 50<br />

ProPosed ProFIT allocaTIoN<br />

Proposed dividend - -<br />

Retained earnings 175 50<br />

ToTal 175 50<br />

dIvIdeNd Per sHare<br />

Dividend per share - -<br />

104 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Statement of recognised income and expense (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

Value adjustment of interest hedging instruments (27) (35)<br />

Tax on value adjustment of interest hedging instruments 7 9<br />

Net income recognised directly in equity (20) (26)<br />

Profit for the year 175 50<br />

ToTal recoGNIsed INcome aNd eXPeNse 155 24<br />

www.falck.com<br />

105


P A R E N T C O M P A N Y<br />

Balance sheet (DKK million)<br />

As at 31 December<br />

Note <strong>2009</strong> 2008<br />

Assets<br />

8 Investments in subsidiaries 3,249 3,249<br />

Receivables from Group companies 172 173<br />

ToTal FINaNcIal asseTs 3,421 3,422<br />

ToTal NoN- curreNT asseTs 3,421 3,422<br />

Receivables from Group companies 471 505<br />

Income taxes 2 8<br />

receivables 473 513<br />

Cash and cash equivalents 1 -<br />

ToTal curreNT asseTs 474 513<br />

ToTal asseTs 3,895 3,935<br />

106 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Balance sheet (DKK million)<br />

As at 31 December<br />

Note <strong>2009</strong> 2008<br />

Equity and liabilities<br />

9 Share capital 46 45<br />

9 Reserve for treasury shares (8) (3)<br />

Hedging reserve (49) (29)<br />

Retained earnings 967 753<br />

ToTal eQuIT Y 956 766<br />

10 Deferred tax 45 53<br />

11 Credit institutions 2,522 2,792<br />

Payables to Group companies 41 40<br />

ToTal NoN- curreNT deBT 2,608 2,885<br />

11 Credit institutions 265 245<br />

12 Other payables 66 39<br />

ToTal curreNT deBT 331 284<br />

ToTal eQuIT Y aNd lIaBIlITIes 3,895 3,935<br />

www.falck.com<br />

107


P A R E N T C O M P A N Y<br />

Equity statement (DKK million)<br />

<strong>2009</strong> share capital<br />

reserve for<br />

treasury<br />

shares<br />

Hedging<br />

reserve<br />

retained<br />

earnings Total<br />

equity at 1 January <strong>2009</strong> 45 (3) (29) 753 766<br />

equity movements in <strong>2009</strong><br />

Value adjustment of hedging instruments (27) (27)<br />

Tax on equity movements 7 7<br />

Net gains recognised directly in equity - - (20) - (20)<br />

Profit for the year 175 175<br />

Total recognised income and expense - - (20) 175 155<br />

Capital increase 1 38 39<br />

Acquisitions of treasury shares (5) (5)<br />

Payment for change of warrant terms 1 1<br />

Total equity movements in <strong>2009</strong> 1 (5) (20) 214 190<br />

eQuIT Y aT 31 decemBer <strong>2009</strong> 46 (8) (49) 967 956<br />

2008 share capital<br />

reserve for<br />

treasury<br />

shares<br />

Hedging<br />

reserve<br />

retained<br />

earnings Total<br />

equity at 1 January 2008 45 - (3) 691 733<br />

equity movements in 2008<br />

Value adjustment of hedging instruments (35) (35)<br />

Tax on equity movements 9 9<br />

Net gains recognised directly in equity - (26) - (26)<br />

Profit for the year 50 50<br />

Total recognised income and expense - (26) 50 24<br />

Capital increase 0 12 12<br />

Acquisitions of treasury shares (3) (3)<br />

Total equity movements in 2008 0 (3) (26) 62 33<br />

eQuIT Y aT 31 decemBer 2008 45 (3) (29) 753 766<br />

108 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Cash flow statement (DKK million)<br />

For the year ended 31 December<br />

Note <strong>2009</strong> 2008<br />

Total revenue 7 7<br />

Total costs (16) (12)<br />

cash flow from operating activities before exceptional items, financials and tax (9) (5)<br />

Exceptional items 42 42<br />

13 Net financials (92) (128)<br />

7 Income taxes paid 31 22<br />

casH FloW From oPer aTING acTIvITIes (28) (69)<br />

Dividends received from Group companies 250 150<br />

14 Other movements relating to shareholders 35 9<br />

Changes in outstanding balances with Group companies (6) (324)<br />

Interest-bearing debt raised - 392<br />

Repayment of and change in interest-bearing debt (250) (200)<br />

casH FloW From FINaNcING acTIvITIes 29 27<br />

change in cash and cash equivalents 1 (42)<br />

Cash and cash equivalents at beginning of year - 42<br />

casH aNd casH eQuIvaleNTs aT Year-eNd 1 -<br />

www.falck.com<br />

109


P A R E N T C O M P A N Y<br />

Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

1 accouNTING PolIcIes<br />

See note 1 to the consolidated financial statements for a description.<br />

<strong>Falck</strong> Holding A/S and <strong>Falck</strong> A/S were merged effective 1 January <strong>2009</strong>.<br />

The comparative figures for 2008 have been restated to reflect the merger.<br />

2 oTHer oPer aTING INcome<br />

Management fees from Group companies 7 7<br />

Total other operating income 7 7<br />

3 sTaFF cosTs<br />

Remuneration to the Executive Management Board (8) (8)<br />

Remuneration to the Board of Directors (1) (1)<br />

Total staff costs (9) (9)<br />

Number of full-time employees 2 2<br />

Remuneration to the Executive Management Board includes pension contributions of 1 1<br />

The rate of increase in remuneration to the Executive Management Board excluding bonus was 0% in<br />

<strong>2009</strong> (2008: 4.0%)<br />

The service contracts for the members of the Executive Management Board include severance periods<br />

which, in the case of resignation by an executive, are 9-12 months and, in the case of termination by the<br />

Company, are 18-24 months.<br />

Warrant programme<br />

Number of warrants at 1 January 4,443,120 4,443,120<br />

Warrants at 31 december 4,443,120 4,443,120<br />

Each warrant entitles the holder to subscribe one share with a nominal value of DKK 0.50 at DKK 2.10<br />

per share. The subscription price is increased by 40% per year and was DKK 11.38 per share as at 31<br />

December <strong>2009</strong>. From 1 July 2011, the annual rate of increase will be 8%. The warrants issued were<br />

acquired by the members of the Executive Management Board at market value and no conditions were<br />

attached to the acquisition.<br />

The warrants issued may be exercised in the period until 31 December 2011 in connection with a potential<br />

IPO, or if a third party obtains a controlling interest in <strong>Falck</strong> Holding A/S or a directly owned subsidiary.<br />

After that, the warrants issued may be exercised if none of the situations mentioned above have occurred.<br />

4 Fees To audITors aPPoINTed aT THe aNNual GeNer al meeTING<br />

KPmG:<br />

Audit (1) (1)<br />

Total fees (1) (1)<br />

5 FINaNcIal INcome<br />

Foreign exchange gains 1 -<br />

Interest from cash - 1<br />

Interest from Group companies 22 27<br />

Total financial income 23 28<br />

110 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

6 FINaNcIal eXPeNses<br />

Interest to credit institutions (115) (156)<br />

Total financial expenses (115) (156)<br />

7 INcome Ta Xes<br />

Current tax 14 18<br />

Change in deferred tax for the year 11 15<br />

Prior-year adjustments 1 -<br />

Total income taxes 26 33<br />

Tax on movements in equity 7 9<br />

Tax for the year 33 42<br />

Income taxes received during the year 31 22<br />

Breakdown of tax rate:<br />

Current tax 33 42<br />

Profit before tax 149 17<br />

Dividends from Group companies (250) (150)<br />

Tax base for current tax (101) (133)<br />

effective tax rate 25.3% 24.8%<br />

reconciliation of tax rate:<br />

danish tax rate 25.0% 25.0%<br />

Non-deductible costs/(tax-exempt income) 0.3% (0.2%)<br />

effective tax rate 25.3% 24.8%<br />

8 INvesTmeNTs IN suBsIdIarIes<br />

Cost at 1 January 3,249 3,249<br />

cost at 31 december 3,249 3,249<br />

Share of valuation adjustments at 1 January - -<br />

share of valuation adjustments at 31 december - -<br />

carrying amount at 31 december 3,249 3,249<br />

See “Legal entities” for a list of companies.<br />

www.falck.com<br />

111


P A R E N T C O M P A N Y<br />

Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

9 sHare caPITal aNd TreasurY sHares<br />

movements in share capital in the past five financial years<br />

Share capital at 1 January - -<br />

Addition on capital increase in 2004 44 44<br />

Addition on capital increase in 2006 1 1<br />

Addition on capital increase in 2008 0 0<br />

Addition on capital increase in <strong>2009</strong> 1 0<br />

share capital at 31 december 46 45<br />

The share capital is divided into 92,786,800 shares with a nominal value of DKK 0.50 each (2008: 90,223,797 shares).<br />

The shares are fully paid up and are not divided into classes.<br />

Number of shares Nominal value dKK thousand % of share capital<br />

Treasury shares <strong>2009</strong> 2008 <strong>2009</strong> 2008 <strong>2009</strong> 2008<br />

Treasury shares at 1 January 79,291 - 40 - 0.09 -<br />

Additions 178,928 79,291 89 40 0.20 0.09<br />

Disposals - - - - - -<br />

Treasury shares at 31 december 258,219 79,291 129 40 0.29 0.09<br />

All treasury shares are owned by <strong>Falck</strong> Holding A/S.<br />

The purchase price of treasury shares acquired during the financial year was DKK 5 million (2008: DKK 3 million).<br />

Treasury shares were primarily acquired due to buybacks from executives who have left the Group.<br />

10 deFerred Ta X<br />

<strong>2009</strong> 2008<br />

Deferred tax provisions at 1 January 53 68<br />

Change in deferred tax for the year (11) (15)<br />

Change in deferred tax for prior years 3 -<br />

deferred tax provisions at 31 december 45 53<br />

Deferred tax provision 45 53<br />

deferred tax provisions at 31 december 45 53<br />

Breakdown of deferred tax<br />

Intangible assets 42 52<br />

Current assets 4 2<br />

Non-current debt and provisions (1) (1)<br />

deferred tax provisions at 31 december 45 53<br />

112 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

11 credIT INsTITuTIoNs<br />

Non-current portion:<br />

Long-term loans 2,522 2,792<br />

current portion:<br />

Short-term loans 265 245<br />

Total credit institutions 2,787 3,037<br />

Breakdown by maturity:<br />

Due within 1 year 265 245<br />

Due between 1 and 3 years 640 565<br />

Due between 3 and 5 years 1,882 2,227<br />

Total 2,787 3,037<br />

Breakdown by currency:<br />

DKK 1,594 1,979<br />

EUR 956 1,058<br />

USD 237 -<br />

Total 2,787 3,037<br />

Interest reset periods:<br />

Within 3 months 2,787 3,037<br />

Total 2,787 3,037<br />

The statements set out above do not include liabilities relating to interest for subsequent financial periods.<br />

See note 34 for a description of the Group's risks and cash resources.<br />

The effective interest rate has been determined at 3.8% (2008: 5.0%).<br />

For debt with an interest reset period within 3 months, regular assessments are made of how long the<br />

interest period should be. As at the balance sheet date, the interest rate in DKK is fixed for one month<br />

and averages approximately 1.8%. As at the balance sheet date, the interest rate in EUR is fixed for one<br />

month and averages approximately 0.8%. As at the balance sheet date, the interest rate in USD is fixed<br />

for one month and averages approximately 0.6%.<br />

The market value of debt with an interest reset period within three months is approximately DKK<br />

2,700 million.<br />

12 oTHer PaYaBles<br />

Fair value of interest collar 66 39<br />

Total other payables 66 39<br />

13 NeT FINaNcIals<br />

Financial income and expenses (92) (128)<br />

Total net financials (92) (128)<br />

www.falck.com<br />

113


P A R E N T C O M P A N Y<br />

Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

14 oTHer movemeNTs rel aTING To sHareHolders<br />

Capital increase 39 12<br />

Acquisition of treasury shares (5) (3)<br />

Payment for change of warrant terms 1 0<br />

Total other movements relating to shareholders 35 9<br />

15 coNTINGeNT lIaBIlITIes, coNTracTual oBlIGaTIoNs aNd collaTeral securITIes<br />

<strong>Falck</strong> Holding A/S is jointly and severally liable for the Group’s overall VAT liability together with other jointly registered Danish enterprises.<br />

A portion of the Company’s cash is deposited in bank accounts which are included in a cashpool under which <strong>Falck</strong> Danmark A/S controls the<br />

principal facility account. The companies are jointly and severally liable with the total deposits on the said accounts vis-à-vis the bank in question.<br />

The shares in the subsidiary <strong>Falck</strong> Danmark A/S have been provided as collateral for debt in <strong>Falck</strong> Holding A/S.<br />

16 FINaNcIal INsTrumeNTs<br />

There were no changes in the risk exposure or risk management of <strong>Falck</strong> Holding A/S as compared with 2008. See also note 34 to the<br />

consolidated financial statements of the Group.<br />

Foreign exchange risk <strong>2009</strong> 2008<br />

The hypothetical impact on the profit<br />

for the year and the Group’s equity<br />

from reasonably probable changes in exchange<br />

rates:<br />

Probable<br />

change in<br />

exchange<br />

rate<br />

Hypothetical<br />

impact on<br />

profit for<br />

the year<br />

Hypothetical<br />

impact<br />

on equity<br />

Probable<br />

change in<br />

exchange<br />

rate<br />

Hypothetical<br />

impact on<br />

profit for<br />

the year<br />

Hypothetical<br />

impact<br />

on equity<br />

EUR/DKK 1% 10 10 1% 12 12<br />

Interest rate risk<br />

The company’s interest rate risk is mainly affected by the company’s overall financing. Based on the current market situation, the Executive<br />

Management Board and Board of Directors have resolved that the financing is to be based on short-term interest rates. The company is therefore<br />

sensitive to fluctuations in market interest rates, and a fluctuation by 1% would change the interest expense for the year by DKK 10 million<br />

as the market rate for the current year is below the floor of interest rate collars. Without an interest rate collar, a fluctuation by 1% would<br />

change the company’s interest expense by DKK 28 million.<br />

In order to hedge interest rate risk, the company has entered into an interest rate collar which hedges a substantial part of the increased interest<br />

exposure if market interest rates exceed 5.5%.<br />

The company monitors developments in market interest rates closely so that it can react if the market situation changes.<br />

Assumptions regarding sensitivity information:<br />

The sensitivity stated has been determined based on the recognised financial assets and liabilities as at 31 December <strong>2009</strong>. No adjustment<br />

has been made for servicing and raising of debt, or the like in <strong>2009</strong>. Furthermore, it is assumed that all hedges of floating-rate loans are<br />

deemed to be effective.<br />

maturity analysis of financial assets and liabilities<br />

Assumptions applied in the maturity analysis:<br />

The maturity analysis is based on all undiscounted cash flows including estimated interest payments. Interest payments have been estimated<br />

based on the current market conditions.<br />

The undiscounted cash flows from derivative financial instruments are presented gross, unless the parties have a contractual right/obligation<br />

to settle net.<br />

114 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the parent company financial statements<br />

(DKK million)<br />

Note<br />

16 FINaNcIal INsTrumeNTs (coNTINued)<br />

contractual cash flows including interest <strong>2009</strong><br />

due<br />

witin<br />

one year<br />

due<br />

between<br />

1 and 3<br />

years<br />

due<br />

between<br />

3 and 5<br />

years<br />

due after<br />

5 years<br />

contractual<br />

cash<br />

flows<br />

Total<br />

carrying<br />

amount<br />

Financial assets:<br />

Cash 1 - - - 1 1 1<br />

loans and receivables 1 - - - 1 1 1<br />

Total financial assets 1 - - - 1 1 1<br />

Financial liabilities:<br />

Credit institutions 302 707 1,889 - 2,898 2,787 2,706<br />

Financial liabilities measured at amortised cost 302 707 1,889 - 2,898 2,787 2,706<br />

Derivative financial instruments to hedge<br />

future cash flows 39 29 - - 68 66 66<br />

Financial liabilities used as hedging instruments 39 29 - - 68 66 66<br />

Total financial liabilities 341 736 1,889 - 2,966 2,853 2,772<br />

contractual cash flows including interest 2008<br />

due<br />

witin<br />

one year<br />

due<br />

between<br />

1 and 3<br />

years<br />

due<br />

between<br />

3 and 5<br />

years<br />

due after<br />

5 years<br />

contractual<br />

cash<br />

flows<br />

Total<br />

carrying<br />

amount<br />

Financial assets:<br />

Cash - - - - - - -<br />

loans and receivables - - - - - - -<br />

Total financial assets - - - - - - -<br />

market<br />

value<br />

market<br />

value<br />

Financial liabilities:<br />

Credit institutions 389 808 2,352 - 3,549 3,037 2,920<br />

Financial liabilities measured at amortised cost 389 808 2,352 - 3,549 3,037 2,920<br />

Derivative financial instruments to hedge future cash<br />

flows 19 20 - - 39 39 39<br />

Financial liabilities used as hedging instruments 19 20 - - 39 39 39<br />

Total financial liabilities 408 828 2,352 - 3,588 3,076 2,959<br />

www.falck.com<br />

115


P A R E N T C O M P A N Y<br />

Notes to the parent company financial statements<br />

(DKK million)<br />

Note<br />

16 FINaNcIal INsTrumeNTs (coNTINued)<br />

<strong>2009</strong> 2008<br />

Hedging and derivative financial instruments Hedged value market value Hedged value market value<br />

DKK collar (floor 3.25% / cap 5.5%) expires in 2013 960 (25) 1,059 (16)<br />

EUR collar (floor 3.25% / cap 5.5%) expires in 2013 960 (41) 1,059 (23)<br />

Total (66) (39)<br />

Of which recognised in income statement - -<br />

For future recognition (66) (39)<br />

The market value is recognised in other payables.<br />

Both the DKK collar and the EUR collar expire in 2013 and are recognised through the income statement towards expiry. See the maturity<br />

analysis of financial assets and liabilities.<br />

methods and assumptions for the determination of fair values<br />

Interest rate swaps are valued using generally accepted valuation techniques based on relevant observable swap curves.<br />

Fair value hierarchy for financial instruments measured at fair value in the balance sheet<br />

<strong>2009</strong><br />

Quoted market<br />

prices<br />

(level 1)<br />

observable<br />

input<br />

(level 2)<br />

Non-observable<br />

input<br />

(level 3) Total<br />

Financial assets<br />

Derivative financial instruments to hedge future cash flows - - - -<br />

Total financial assets - - - -<br />

Financial liabilities<br />

Derivative financial instruments to hedge future cash flows - 66 - 66<br />

Total financial liabilities - 66 - 66<br />

2008<br />

Quoted market<br />

prices<br />

(level 1)<br />

observable<br />

input<br />

(level 2)<br />

Non-observable<br />

input<br />

(level 3) Total<br />

Financial assets<br />

Derivative financial instruments to hedge future cash flows - - - -<br />

Total financial assets - - - -<br />

Financial liabilities<br />

Derivative financial instruments to hedge future cash flows - 39 - 39<br />

Total financial liabilities - 39 - 39<br />

116 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Notes to the parent company financial statements<br />

(DKK million)<br />

Note <strong>2009</strong> 2008<br />

17 rel aTed ParTIes<br />

As a parent company, <strong>Falck</strong> holding A/S has a controlling interest in the Group.<br />

The Group’s related parties are the members of <strong>Falck</strong> L.P, the Board of Directors and the Executive<br />

Management Board as well as their family members. Related parties also comprise companies in which<br />

the individuals mentioned above have material interests.<br />

The company’s shareholders who each hold more than 5% of the shares are:<br />

<strong>Falck</strong> L.P., Jersey 71.9% 74.0%<br />

ATP PEP 1 K/S, Copenhagen 10.5% 10.8%<br />

Related parties also comprise Group companies and associates in which the company has a controlling<br />

or significant influence, as well as the members of the Boards of Directors, Executive Management<br />

Boards and senior management of those companies. Related parties also comprise companies in which<br />

the individuals mentioned above have material interests.<br />

The Company has only to a limited extent traded with related parties. Transactions with related parties<br />

have taken place on market terms.<br />

Transactions with Group companies have comprised the following:<br />

Group contributions, paid 3 3<br />

Group contributions, received 7 7<br />

Payment received for change of warrant terms 1 -<br />

Capital increase, members of the Board of Directors 39 -<br />

Purchase of treasury shares 5 3<br />

The parent company’s outstanding balances with Group companies are specified in the parent company’s<br />

financial statements.<br />

No transactions have taken place during the year with members of the Board of Directors, the Executive<br />

Management Board, senior management or significant shareholders, other than those mentioned above<br />

and the remuneration disclosed in note 3.<br />

18 NeW FINaNcIal rePorTING reGul aTIoNs<br />

See note 36 to the consolidated financial statements for a description.<br />

www.falck.com<br />

117


Board of Directors, Executive Management Board<br />

and auditors<br />

BOARD OF DIRECTORS OF FALCK HOLDING A/S<br />

lars Nørby Johansen, born 1949<br />

Chairman<br />

Member of the boards of directors of:<br />

• William Demant Holding A/S (chairman)<br />

• Georg Jensen A/S (chairman)<br />

• OMI People A/S (chairman)<br />

• Danmarks Vækstråd (chairman)<br />

• CAT Invest I A/S (chairman)<br />

• DONG Energy A/S (deputy chairman)<br />

• Index Award A/S<br />

• CAT Seed A/S and CAT Forsknings- og Teknologipark A/S<br />

• Rockwoolfonden (deputy chairman)<br />

• Codan A/S and Codan Forsikring A/S<br />

• Institut for selskabsledelse<br />

Johannes due, born 1949<br />

President and CEO of Sygeforsikringen danmark<br />

Member of the boards of directors of:<br />

• Forsikringsselskabernes Data Central (chairman)<br />

• Administrationsselskabet ”danmark” A/S (chairman)<br />

• Syddansk Universitet (chairman)<br />

• Forebyggelsesfonden (chairman)<br />

• Danske Universiteter (chairman)<br />

• Bikuben Fonden af 1989 (deputy chairman)<br />

• Det Nationale Fødevareforum<br />

• Forsikring & Pension<br />

• International Federation of Health Plans<br />

118 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

Kim Gulstad, born 1976<br />

Director in NC Advisory A/S, advisor to Nordic Capital Fund V<br />

Bo söderberg, born 1942<br />

Partner in Nordic Capital AB, advisor to Nordic Capital Fund V<br />

vagn Flink møller Pedersen, born 1957<br />

Rescue officer<br />

Elected by the employees<br />

Jan Heine lauvring, born 1953<br />

Rescue officer<br />

Elected by the employees<br />

ebbe vang, born 1951<br />

Rescue officer<br />

Elected by the employees


EXECUTIVE MANAGEMENT BOARD OF FALCK<br />

HOLDING A/S<br />

allan søgaard larsen, born 1956<br />

President and CEO of <strong>Falck</strong> Holding A/S<br />

Member of the boards of directors of:<br />

• PensionDanmark Holding A/S<br />

• The Central Board of the Confederation of Danish Industry<br />

morten r. Pedersen, born 1968<br />

Deputy CEO of <strong>Falck</strong> Holding A/S<br />

AUDITORS APPOINTED BY THE GENER AL MEETING<br />

KPMG<br />

Borups Allé 177<br />

DK- 2000 Frederiksberg<br />

Denmark<br />

v/Flemming Brokhattingen and Carsten Kjær<br />

State Authorised Public Accountants<br />

COMPANY INFORMATION<br />

<strong>Falck</strong> Holding A/S<br />

Polititorvet<br />

DK-1780 Copenhagen V<br />

Denmark<br />

Tel.: +45 7033 3311<br />

www.falck.com<br />

www.falck.dk<br />

CVR-nr. 28 10 13 76<br />

www.falck.com<br />

119


l E G A l E N T I T I E S I N T H E F A l C K G R O U P<br />

company name country equity interest<br />

<strong>Falck</strong> Danmark A/S Denmark 100.0%<br />

ActivCare A/S Denmark 100.0%<br />

ActivCare Privat A/S Denmark 100.0%<br />

Pleje og Omsorg A/S Denmark 100.0%<br />

Ulfab Danmark A/S Denmark 100.0%<br />

Vikteam A/S Denmark 80.0%<br />

<strong>Falck</strong> Hjælpemidler A/S Denmark 91.6%<br />

<strong>Falck</strong> JobService A/S Denmark 87.5%<br />

<strong>Falck</strong> India A/S Denmark 100.0%<br />

<strong>Falck</strong> Hjemmepleje A/S Denmark 80.0%<br />

<strong>Falck</strong> Norge Holding AS Norway 100.0%<br />

<strong>Falck</strong> Redning AS Norway 100.0%<br />

<strong>Falck</strong> Emergency AS Norway 100.0%<br />

<strong>Falck</strong> Norge Leasing AS Norway 100.0%<br />

<strong>Falck</strong> Health Care Norge AS Norway 100.0%<br />

<strong>Falck</strong> Nutec Holding A/S Denmark 98.2%<br />

120 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong><br />

<strong>Falck</strong> Nutec Esbjerg A/S Denmark 100.0%<br />

<strong>Falck</strong> Nutec Management A/S Denmark 100.0%<br />

<strong>Falck</strong> Global Safety B.V. The Netherlands 100.0%<br />

<strong>Falck</strong> Nutec AS Norway 100.0%<br />

<strong>Falck</strong> Nutec Ltd. United Kingdom 100.0%<br />

Nutec Centre for Safety Ltd. 1) United Kingdom 100.0%<br />

<strong>Falck</strong> Onsite Limited United Kingdom 100.0%<br />

Onsite Training Services Limited. 1) United Kingdom 100.0%<br />

<strong>Falck</strong> Nutec Trinidad and Tobago Limited Trinidad & Tobago 80.0%<br />

Tripod Diagnostics International B.V. The Netherlands 55.0%<br />

Nutec UK Ltd. United Kingdom 100.0%<br />

Nutec Belgium Holding BVBA 1) Belgium 100.0%<br />

Nutec Belgium BVBA 1) Belgium 100.0%<br />

<strong>Falck</strong> Nutec B.V. The Netherlands 100.0%<br />

RISC Fire and Safety Services B.V. The Netherlands 100.0%<br />

Accentus B.V. The Netherlands 100.0%<br />

Marinesafety International Rotterdam B.V. The Netherlands 100.0%<br />

MSTS Asia Sdn. Bhd. Malaysia 70.0%<br />

Risktec (M) Sdn. Bhd. Malaysia 100.0%<br />

MSTS Asia (S’pore) Pte. Ltd. Singapore 100.0%<br />

<strong>Falck</strong> Bedrijfshulpverlening BV The Netherlands 100.0%<br />

<strong>Falck</strong> Prime Atlantic Limited Nigeria 51.0%<br />

<strong>Falck</strong> Nutec Brasil Participacoes Ltda Brazil 100.0%<br />

<strong>Falck</strong> Nutec Brasil Treinamentos em Segurança Marítima Ltda Brazil 100.0%<br />

Southfield Ltd Thailand 49.5%<br />

<strong>Falck</strong> Nutec (Thailand) Ltd Thailand 90.0%<br />

<strong>Falck</strong> Nutec Nigeria Limited Nigeria 100.0%


company name country equity interest<br />

<strong>Falck</strong> Danmark A/S Denmark 100.0%<br />

<strong>Falck</strong> Norge Holding AS Norway 100.0%<br />

<strong>Falck</strong> Nutec Holding A/S Denmark 98.2%<br />

<strong>Falck</strong> USA Holdings, Inc USA 100.0%<br />

<strong>Falck</strong> Alford Holdings, Inc USA 80.0%<br />

Alford Services, Inc USA 100.0%<br />

Hotwork I, L.L.C. USA 100.0%<br />

Alford Safety Services, Inc USA 100.0%<br />

Alford Safety & Compliance, L.L.C. USA 100.0%<br />

Haztec Services - West Indies, L.L.C. USA 100.0%<br />

Haztec Services St. Lucia Ltd St. Lucia 100.0%<br />

Haztec Services Trinidad Limited Trinidad & Tobago 100.0%<br />

<strong>Falck</strong> Alford International BV The Netherlands 100.0%<br />

<strong>Falck</strong> Alford Holding S.A. de C.V. Mexico 100.0%<br />

<strong>Falck</strong> Alford Training S.A.I.P. de C.V. Mexico 100.0%<br />

<strong>Falck</strong> Nutec Vietnam Limited Vietnam 80.0%<br />

<strong>Falck</strong> Safety Services LLC United Arab Emirates 49.0%<br />

<strong>Falck</strong> Investment Norge AS Norway 100.0%<br />

<strong>Falck</strong> Followit Norge AS Norway 100.0%<br />

VIFA AB Sweden 100.0%<br />

<strong>Falck</strong> Autoapu Oy Finland 100.0%<br />

<strong>Falck</strong> Sverige Holding AB Sweden 100.0%<br />

<strong>Falck</strong> Sverige Investment AB Sweden 100.0%<br />

<strong>Falck</strong> Räddningskär AB Sweden 100.0%<br />

<strong>Falck</strong> Forsäkrings AB Sweden 100.0%<br />

<strong>Falck</strong> TravelCare AB Sweden 100.0%<br />

<strong>Falck</strong> Ambulans AB Sweden 100.0%<br />

<strong>Falck</strong> Räddningstjänst AB Sweden 100.0%<br />

<strong>Falck</strong> Services AB Sweden 100.0%<br />

Svensk Sjöambulans AB 2) Sweden 50.0%<br />

Ulfab Sairaankuljetus OY Finland 100.0%<br />

<strong>Falck</strong> Health Care Sverige Holding AB Sweden 100.0%<br />

<strong>Falck</strong>AM Health Care AB Sweden 70.0%<br />

<strong>Falck</strong> Health Care AM A/S Denmark 100.0%<br />

<strong>Falck</strong> Aktiv Arbetsmedicin AB Sweden 98.0%<br />

<strong>Falck</strong> Healthcare AB Sweden 100.0%<br />

<strong>Falck</strong> Investments Finland Oy Ab Finland 100.0%<br />

<strong>Falck</strong> Finland Oy Finland 100.0%<br />

<strong>Falck</strong> Oy Finland 100.0%<br />

<strong>Falck</strong> Autoabi OÜ Estonia 90.0%<br />

<strong>Falck</strong> Benelux NV Belgium 60.0%<br />

Ambuce Rescue Team BVBA Belgium 100.0%<br />

Ambuce Limburg BVBA Belgium 100.0%<br />

MDV International BVBA Belgium 100.0%<br />

<strong>Falck</strong> Investments NV Belgium 92.5%<br />

<strong>Falck</strong> Medical Services LLC United Arab Emirates 49.0%<br />

<strong>Falck</strong> Foundation VZW Belgium 100.0%<br />

<strong>Falck</strong> Medycyna Sp.z o.o. Poland 100.0%<br />

www.falck.com<br />

121


l E G A l E N T I T I E S I N T H E F A l C K G R O U P<br />

company name country equity interest<br />

<strong>Falck</strong> Danmark A/S Denmark 100.0%<br />

<strong>Falck</strong> SK a.s. Slovakia 92.5%<br />

<strong>Falck</strong> Emergency AS Slovakia 50.89%<br />

<strong>Falck</strong> Záchranná a.s. Slovakia 100.0%<br />

<strong>Falck</strong> Záchranná Academy s.r.o. Slovakia 100.0%<br />

<strong>Falck</strong> Fire Services a.s. Slovakia 100.0%<br />

<strong>Falck</strong> CZ a.s. Czech Republic 92.5%<br />

Lainsa Servicios Contra Incendios, S.A. Spain 51.0%<br />

<strong>Falck</strong> France SAS France 100.0%<br />

<strong>Falck</strong> AVD Holding B.V. The Netherlands 100.0%<br />

<strong>Falck</strong> AVD B.V. The Netherlands 80.0%<br />

Advisebureau van Dijke B.V. The Netherlands 100.0%<br />

AVD-ICT B.V. The Netherlands 100.0%<br />

Safety Center Holding B.V. The Netherlands 100.0%<br />

Safety Center Holland B.V. The Netherlands 100.0%<br />

Safety Center Zuid Holland B.V. The Netherlands 100.0%<br />

Safety Center Colleage c.v. The Netherlands 51.0%<br />

Safety Center Zuid Holland c.v. The Netherlands 49.0%<br />

MIT B.V. 2) The Netherlands 33.3%<br />

MIT Development B.V. 2) The Netherlands 33.3%<br />

Safe Building B.V. The Netherlands 100.0%<br />

Safety Center Team B.V. The Netherlands 100.0%<br />

AVD Consultancy N.V. Belgium 99.0%<br />

<strong>Falck</strong> Rettungsdienst GmbH Germany 100.0%<br />

<strong>Falck</strong> Österreich GmbH Austria 100.0%<br />

<strong>Falck</strong> Health Care Holding A/S Denmark 100.0%<br />

<strong>Falck</strong> Health Care A/S Denmark 100.0%<br />

Træningscenter Poppelgården A/S i likvidation Denmark 51.0%<br />

<strong>Falck</strong> Ambulans Yanginla Mücadele Yardim Saglik Güvenlik Egitim Ve Danismanlik<br />

Servisleri Limited Sti Turkey 95.0%<br />

<strong>Falck</strong> UK Limited United Kingdom 100.0%<br />

<strong>Falck</strong> India Limited United Kingdom 100.0%<br />

<strong>Falck</strong> Services Limited Mauritius 100.0%<br />

<strong>Falck</strong> India Pvt. Ltd. (India) India 100.0%<br />

<strong>Falck</strong> Services Pvt Ltd. (India) India 100.0%<br />

<strong>Falck</strong> Fire Services S.R.L Romainia 100.0%<br />

<strong>Falck</strong> Treasury A/S Denmark 100.0%<br />

Investeringsselskabet af 17. december 2007 A/S Denmark 100.0%<br />

<strong>Falck</strong> Asset Management 9 A/S Denmark 100.0%<br />

Dansk Luftambulance A/S Denmark 51.0%<br />

A C Trafik A/S Denmark 100.0%<br />

A C Trafik 2 ApS Denmark 100.0%<br />

KPC Ejendomme af 6. juni 2002 A/S 2) Denmark 25.0%<br />

<strong>Falck</strong> Nederland Holding B.V. The Netherlands 100.0%<br />

1) Dormant company<br />

2) Associated company<br />

122 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


Definitions of ratios<br />

The ratios are basically calculated on the basis of the annual<br />

report and the Group’s accounting policies. The <strong>Falck</strong> Group<br />

calculates a number of ratios on the basis the financial highlight<br />

figures in “Financial highlights and key ratios” on page 8.<br />

The definitions of those ratios are stated below.<br />

Organic growth<br />

Growth in external revenue relative to the preceding year<br />

measured in local currency and adjusted for revenue from<br />

acquisitions and divestments of subsidiaries, as they are not<br />

recognised until after 12 months. Substantial contracts won<br />

after the acquisition of small companies are included in<br />

organic growth.<br />

Operating margin<br />

Operating profit before amortisation and impairment of<br />

intangible assets from acquisitions and exceptional items<br />

(EBITA) as a percentage of revenue.<br />

Effective tax rate<br />

Tax charged in respect of the financial year as a percentage of<br />

profit before tax.<br />

Net capital investments<br />

Investments in land and buildings, operating equipment and<br />

intangible assets less land and buildings, operating equipment<br />

and intangible assets sold.<br />

Equity ratio<br />

Total equity at year-end as a percentage of equity and liabilities<br />

at year-end.<br />

Return on equity<br />

Profit for the year attributable to <strong>Falck</strong> as a percentage of<br />

average equity excluding minority interests.<br />

Net operating assets<br />

Net operating assets excluding goodwill defined as trade<br />

receivables and other current operating assets plus property,<br />

plant and equipment and intangible assets (excluding goodwill),<br />

less trade payables, other payables and other operating<br />

liabilities.<br />

Net interest-bearing debt to EBITDA<br />

Net interest-bearing debt and purchase consideration payable<br />

divided by EBITDA. EBITDA has been normalised for the fullyyear<br />

effect of acquisitions made during the period.<br />

Free cash flow<br />

Operating profit before amortisation and impairment of<br />

intangible assets from acquisitions and exceptional items<br />

(EBITA) adjusted for non-cash operating items and change in<br />

net operating assets.<br />

Cash conversion rate<br />

Free cash flow as a percentage of operating profit before<br />

amortisation and impairment of intangible assets from acquisitions<br />

and exceptional items (EBITA). The rate of operating<br />

profit before amortisation and impairment of intangible<br />

assets from acquisitions and exceptional items (EBITA) to the<br />

free cash flow (cash conversion rate) shows the Group’s<br />

ability to generate cash flows from operating activities after<br />

investments in intangible assets and property, plant and<br />

equipment and cash that must be tied up in working capital<br />

in order to generate cash.<br />

Earnings per share (EPS)<br />

Earnings attributable to the parent company’s shareholders<br />

per average number of outstanding shares.<br />

Diluted earnings per share (DEPS)<br />

Diluted earnings attributable to the parent company’s shareholders<br />

per diluted average number of outstanding shares.<br />

www.falck.com<br />

123


Design and production: Bysted A/S<br />

Photo: Henrik Clifford and various photos from <strong>Falck</strong>’s photo archives<br />

Print: Centertryk A/S<br />

124 <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>


<strong>Falck</strong> Holding A/S<br />

Polititorvet<br />

DK 1780 Copenhagen V<br />

Denmark<br />

Tel.: +45 70 33 33 11<br />

www.falck.com<br />

CVR NR. 28 10 13 76

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