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Family Fund | Logo Family Fund corporate branding guidelines

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<strong>Family</strong> <strong>Fund</strong> | Tone of voice<br />

The <strong>Family</strong> <strong>Fund</strong> creates communications for<br />

a variety of target audiences such as staff,<br />

Government officials, sector representatives<br />

and our families.<br />

These audience segments will have differing<br />

reading ages and literacy levels, therefore it<br />

is important that our communications are<br />

accurate, easy to understand and comply<br />

with plain English, (www.plainenglish.co.uk).<br />

Where referring to medical conditions, advice,<br />

research or practices, there may be a need to<br />

Believe to achieve<br />

At seven months old Lyndon contracted meningitis,<br />

losing both legs, half his right arm and the fingers on<br />

his left hand. Mum Tammy had no idea what kind<br />

of future her son would have.<br />

Lyndon had his first trip to the swimming<br />

pool when he was a year old. “He was<br />

a natural and we used to take him<br />

swimming every week” says Tammy.<br />

His attitude to life held no barriers for<br />

him and he came up with a motto<br />

“you have to believe to achieve.”<br />

He entered his first swimming competition<br />

at the National Junior Disability<br />

Championships in Sheffield. “I was so proud”<br />

says Tammy, “soon he was<br />

winning medal after medal.”<br />

Lyndon is now waiting to<br />

hear if he’s made it into the<br />

London 2012 Paralympic team. He<br />

is managing to find spare time to fulfil<br />

another ambition – learning to drive –<br />

after the <strong>Family</strong> <strong>Fund</strong> stepped in to help<br />

pay for lessons so he can become more<br />

independent and realise his aspirations.<br />

Changes to benefits<br />

use complex sentences and words. In this case<br />

all jargon should be explained in full using<br />

simple explanations where appropriate.<br />

As the <strong>Fund</strong> deals with sensitive information<br />

and vulnerable people, a terminology paper<br />

has been developed to aid writing of copy.<br />

Principles of our communications:<br />

Clear, simple, with the audience in mind,<br />

positive, fair, focused on the topic, tested<br />

where possible and give the audience the<br />

chance to feedback.<br />

A snapshot and how<br />

to get more information<br />

Changes to benefits and credits can be a very worrying and confusing time, there are many ways<br />

We make a difference to the<br />

lives of disabled children,<br />

young people and their<br />

families across the UK<br />

www.facebook.com/familyfund<br />

www.twitter.com/familyfund<br />

Why not visit<br />

more than<br />

91p<br />

in every £1<br />

reaches<br />

families as<br />

grants.<br />

We give grants<br />

for essential items<br />

such as washing<br />

machines, cookers,<br />

bedding and much<br />

needed family breaks.<br />

www.familyfund.org.uk to find out more.<br />

Private company limited by guarantee. In<strong>corporate</strong>d in England and Wales. Registration no. 3166627. Registered charity number 1053866. Scottish charity number SC040810.<br />

These examples of an advert and news<br />

article show how writing style is adapted<br />

dependent on the purpose and audience<br />

of the piece.<br />

<strong>Family</strong> <strong>Fund</strong> <strong>corporate</strong> <strong>branding</strong> <strong>guidelines</strong>

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