6. Sending email communications

eRecruit User Guide: 6
Sending communication emails to candidates via the eRecruit system
You can easily communicate with candidates via email using the eRecruit system. Email
communciations can be sent to candidates throughout any stage of the recruitment process.
The majority of the communication emails will be sent during the following stages:
• Unsuccessful at application stage
• Unsuccessful after interview stage
• One off communication requests such as confirmation of interview time and date or request
for reference details.
You can send an email communication to an individual candidate or to a group of candidates
simultaneously.
Step 1
Click onto the jobs tab, then the blue and green candidate icon for the position you wish to view.

Step 2
Select the applicant(s) you wish to email by using the tick boxes.
Or select multiple groups by ticking ‘Select all on page’ or ‘Select all in list’ boxes.
Once the applicants have been selected, choose ‘New Email’ from the Actions drop down list and
click on the ‘Go’ button.

Step 4
You can now choose to use an email template or to create an email yourself. To create your own
email, fill in the email subject and email body text box.
To use an email template, click the ‘Get Email Template’ button.
Step 5
Select the email template you would like to use from the drop down menu.

The email will appear with merge fields in the content section. Click the ‘Use Template’ button to
continue.
Note: Items appearing in brackets [ ] such as First Name, Job Title will be populated automatically.
Step 6
You can now edit the email before you send the final version to the candidates. Once you have made
any edits, click on the ‘Preview’ button.

Step 7
If you are satisfied with the final email, click the ‘Send’ button and your email will be sent to all the
selected candidates.