Quarter One Integrated Risk Management Plan 2011-12 ...

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Quarter One Integrated Risk Management Plan (IRMP) 2011-12 Performance Monitoring Report 2.1.4 Intelligence gathered in 2010-11 and during the first quarter continues to indicate home owners are experiencing the highest number of accidental dwelling fires (66 fires in this category during the 1 st quarter 2011-12). Looking further at the occupancy types suggests that the highest proportion associated with owner occupied properties are couples with dependant child/ren and lone persons under pensionable age. Furthermore, 26 accidental dwelling fires were reported within the same period in rented council/housing association with highest proportion; lone persons over pensionable age and 21 in privately rented accommodation with the highest proportion; lone persons under pensionable age. 2.1.5 The number of fires that have been confined to the room of origin (Target 1.4) and so have not spread to other areas of the building have declined to 82 per cent during the first quarter compared to 85 per cent for the same period last year. This measure use to form a part of the best value suite of indicators and much controversy exists amongst the Fire and Rescue service nationally in determining the reliability of this measure as an indicator of our performance. For example; determining the extent of fire spread where the seat of the fire was near or directly within the vicinity of a doorway. A review of Service Delivery related targets is due to take place to inform the consideration of more relevant targets for the future. The change of three percentage points does not indicate a significant change in performance terms and this measure will be further monitored to identify if this is sustained before recommending any changes in current practice. 2.1.6 The new Home Safety Check (HSC) administration and reporting procedure, implemented recently, will facilitate a more effective method of controlling this function. Stations now have local statistics and details of various social groups including their specific vulnerability to fire. This will aid targeting of HSCs to the most vulnerable persons. It is expected that the performance in monitoring the number of HSCs undertaken (Target 1.6) will improve dramatically in the next quarter and will have a positive impact on reducing the number of accidental dwelling fires (Target 1.1). 2.2 Prevention 2: Working effectively with partners on education programmes which reduce risks to people from accidental and deliberate fires. 2.2.1 Overall the number of primary fires in vehicles and secondary fires in buildings are declining (Targets 4.3b, 4.4a and 4.4b) aside from primary fires in buildings (excluding dwellings, Target 4.3a) which is marginally off the performance level set. These results on the surface, all reflect excellent performance of our service. However, these targets also reflect the “science of small numbers” compared to population group. Consequently, it follows that some caution is advised at this stage in seeking to attribute success or failure of our activity within these areas. 2.3 Prevention 3: Working effectively with partners to reduce the number of road traffic collisions targeting young people and those most at risk. 2.3.1 Once again this appears a very successful area and one to be celebrated (Target 3.1). The number reported killed and seriously injured during the first period of 2011-12 was 61; that is a reduction of 14 compared to the same period last year. The systems that the service has in place for the education of young drivers, motor cycle riders and young pedestrians is well structured, well managed and offered in a very effective manner to all persons in these categories. 2.4 Prevention 4: Reducing Anti-social behaviour and improving social well-being. 2.4.1 Whilst the number of malicious false alarms have increased (Target 4.1) when compared to the same period last year, the number that we have attended has reduced (Target 4.2). Our non attendance to malicious false alarms reflects an element of professional performance in respect of our control staff utilising call challenging methods to filter the extent of call validity. 2.4.2 The number of malicious false alarms received (Target 4.1) has not achieved target. Going forward, more analysis and work will be required to address this trend. Executive Committee 6 th October 2011 Page 4 of 6
Quarter One Integrated Risk Management Plan (IRMP) 2011-12 Performance Monitoring Report 3. STRATEGIC AIM TWO: Protection Protecting public buildings and workplaces from fire 3.1 Protection 1: Maintaining risk based inspection and enforcing fire safety legislation. 3.1.1 Target 2.1, implementing a risk based audit programme for the common areas and private living accommodation of 75 per cent of the sheltered housing premises within the area we serve has not been populated and therefore has not provided a performance indicator as yet. Note that; Enforcement of the Regulatory Reform (Fire Safety) order 2005, does not specifically reduce the chance of a fire occurring, but seeks to make ‘relevant persons’ safe from fire. 3.1.2 Successfully defending appeals against alteration, enforcement or prohibition notices issued under the Regulatory Reform (Fire Safety) Order 2005 (Target 2.5) is a suitable indicator for our performance. It reflects the technical and practical ability of our auditing officers, the effectiveness of our monitoring systems and the skill of our managers. Currently, the indicator shows that we are extremely effective in this respect, in relation to our Protection activity. 3.2 Protection 2: Providing education and advice on fire protection measures. 3.2.1 Undertaking audits within 90 per cent of high-risk non-domestic properties within the month they fall due (Target 2.4) is a good indicator of our ability to manage a risk based enforcement programme. It is dependant on us maintaining our capacity to undertake audits but it relies predominantly on the ability of our protection managers to direct work flow effectively. At the current time, we are performing within the parameters set by the indicator. This should be recognised as exceptional given the recent effect of the restructure changes and the consequent reduction in auditing capacity. 4. STRATEGIC AIM THREE: Response Intervening and responding to fires and other incidents 4.1 Response: Intervening and responding to fires and other incidents 4.1.1 The number of false alarms caused by automatic fire detection equipment (Target 2.2) is marginally off target during the first quarter, though the number of repeat calls to automatic fire alarms (Target 2.3) is well within target. These performance criteria themselves are a good indicator of the actual effect that we can have on unwanted fire signals as they take account of our day to day activity. They show that our interactions are risk based and our method of rectification is effective. This should be considered in light of the fact that we attend all calls for assistance caused as a consequence of the operation of automatic fire alarms. This is as opposed to some services that choose to opt for non-attendance to automatic fire alarms that emanate from specific types of premises. This method of filtering has very little risk validation and is likely to place organisations who choose to pursue it, at increased operational risk. This course of action can dramatically reduce attendance to unwanted fire signals and subsequently improve performance, albeit under false pretences. The degree of fluctuation from the target can reasonably be attributed to seasonal variation: Historically there is a definite increase in the number of fire alarm actuations caused by temperature changes and thrips entering detecting devices, over the spring and summer months. (Thrips are small bugs which are carried along by airstreams). This effect is likely to tail off as we enter the last two quarters of the year. Given that currently the effect has only marginally moved our performance off target it is reasonable to expect this indicator to come in on target across the fiscal year. Executive Committee 6 th October 2011 Page 5 of 6
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