User guide

1.4 Making calls
To call fixed line numbers in Switzerland or abroad
+ Country code Area code (without the 0) Phone number
Call key
Example: +41 31 123 45 67 Call key
To call mobile numbers in Switzerland
+ Country code Mobile code (without the 0) Phone number
Call key
Example: +41 79 123 45 67 Call key
Tips
– Calls are cheaper to make on the Swisscom mobile network than on foreign networks.
We therefore recommend you specifically select the Swisscom NATEL® network to avoid
accidentally using a foreign network when close to the border.
– Store all numbers in the international format: +country code, area code (without the
“0”), telephone number (e.g. +41 79 123 45 67).
Note
A short signal tone sounds whenever you dial the number of another mobile network
operator. Further information at www.swisscom.ch/signaltone
1.5 Video telephony
Making a call is even more fun if you can see the person you’re talking to. On the
Swisscom UMTS network, that’s now possible. All you and the person you’re calling
need is a UMTS mobile phone.
2. Useful services
How to use your COMBOX®, send MMS messages and turn your mobile phone into
a very personal accessory.
2.1 COMBOX®
The COMBOX® is a useful answering machine for all subscribers of NATEL® and easy.
The COMBOX® will intercept calls if
– you don’t answer within 20 seconds;
– your mobile phone is switched off, or you are in an area where there is no reception;
– you are making a call.
Indication of messages
Every new COMBOX® message is indicated by a free SMS containing details such
as phone number, date and time.
Listening to messages on your own mobile phone
Call your COMBOX®: +41 79 499 79 79. The messages are played back in chronological
order.
COMBOX® abroad
A password is required for accessing your COMBOX® from abroad. Call up your
COMBOX®, press *, enter your password and then confirm it with #. If you don’t
know your password, simply send a free SMS with the text COMBOX to 444.
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