User guide

Tip
Do you have an MMS-compatible phone, but can’t send MMS messages? Order the right
MMS configuration for your mobile phone at www.swisscom.ch/mms or by calling
our hotline on 0800 55 64 64. You will then receive the settings immediately by SMS.
All you have to do is save them.
2.5 1811
If you want to call someone whose number you don’t know or haven’t stored, simply
call 1811. If you want the 1811 agent to put you straight through, you will be connected
without the number being announced. You can also say CONNECT or press «5» when
you hear the number.
Notes
– If you say SMS or press “6” when you hear the number you will receive an SMS
containing the number and address of the person you wish to call.
– You can connect to national and international numbers using the 1811 information
service.
– Calls to 0800 numbers are connected at the same rate as those to the 1811 information
service.
– Three-digit speed-dial numbers and 0900 business numbers cannot be connected.
– Enquiry by SMS: Send an SMS with the surname, first name and town (for example:
SMITH JOHN BERNE) to 1811 and you will receive an SMS by return with the contact
data of the required subscriber (if this person is registered). Charge: CHF 0.80
per SMS.
You can find out more about the 1811 information service and the communication
charges on the Internet at www.swisscom.ch/1811
2.6 Additional card
Would you like to make calls on several mobile phones using a single telephone number?
Then order as many additional cards as you need.
Notes
– You no longer need to switch SIM cards.
– Additional cards are available for all NATEL® subscriptions.
– Each SIM card has its own PIN and PUK codes.
– It is not possible to use several mobile phones with additional cards simultaneously.
– You receive only one bill showing the charges for each SIM card separately.
Further information on additional cards can be found on the Internet at
www.swisscom.ch/additionalcard
2.7 Memo Number
With Memo Number you can record important ideas simply and spontaneously
when you are out and about by speaking them into your phone and then stating a date
and time so that you will be reminded by automatic callback. Just dial the number
0900 079 079 (CHF 0.30/call, irrespective of duration and type of subscription) and follow
the instructions.
Notes
– This service is available only for calls from within Switzerland.
– The callback is made only to the number from which the call originated.
Further information on Memo Number can be found on the Internet at
www.swisscom.ch/memo
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