User guide

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1.4 Making calls To call fixed line numbers in Switzerland or abroad + Country code Area code (without the 0) Phone number Call key Example: +41 31 123 45 67 Call key To call mobile numbers in Switzerland + Country code Mobile code (without the 0) Phone number Call key Example: +41 79 123 45 67 Call key Tips – Calls are cheaper to make on the Swisscom mobile network than on foreign networks. We therefore recommend you specifically select the Swisscom NATEL® network to avoid accidentally using a foreign network when close to the border. – Store all numbers in the international format: +country code, area code (without the “0”), telephone number (e.g. +41 79 123 45 67). Note A short signal tone sounds whenever you dial the number of another mobile network operator. Further information at www.swisscom.ch/signaltone 1.5 Video telephony Making a call is even more fun if you can see the person you’re talking to. On the Swisscom UMTS network, that’s now possible. All you and the person you’re calling need is a UMTS mobile phone. 2. Useful services How to use your COMBOX®, send MMS messages and turn your mobile phone into a very personal accessory. 2.1 COMBOX® The COMBOX® is a useful answering machine for all subscribers of NATEL® and easy. The COMBOX® will intercept calls if – you don’t answer within 20 seconds; – your mobile phone is switched off, or you are in an area where there is no reception; – you are making a call. Indication of messages Every new COMBOX® message is indicated by a free SMS containing details such as phone number, date and time. Listening to messages on your own mobile phone Call your COMBOX®: +41 79 499 79 79. The messages are played back in chronological order. COMBOX® abroad A password is required for accessing your COMBOX® from abroad. Call up your COMBOX®, press *, enter your password and then confirm it with #. If you don’t know your password, simply send a free SMS with the text COMBOX to 444. 6 7 English
Tip Save the access number (079 499 79 79) on your mobile phone. If you have a new phone (SIM card) the number is already saved under key 1. You will find more information and the instruction for the COMBOX® on the Internet at www.swisscom.ch/combox 2.2 Free SMS for missed calls Swisscom’s SMS Info service will send you an SMS free of charge whenever you miss a call because your phone is switched off or out of range. To deactivate your SMS Info Simply text the word STOP to 180 (free SMS). Deactivation is free of charge and confirmed by SMS. 2.3 SMS This practical service is included in all Swisscom subscriptions. Please refer to the user <strong>guide</strong> of your mobile phone for instructions on how to send SMS messages. 2.4 MMS MMS messages contain pictures, videos, music, voice and/or hundreds of characters of text. All NATEL® subscribers and NATEL® easy customers who have an MMS-compatible mobile phone can send and receive MMS messages. Send MMS messages to e-mail addresses You can send MMS messages to the e-mail addresses of friends who do not have an MMS-compatible mobile phone. Send MMS messages to non-MMS-compatible mobile phones If you send an MMS to a non-MMS-compatible mobile phone, the recipient receives an SMS and can view the MMS at www.swisscom.ch/mms MMS Postcard: Send your snapshots as a real postcard There are three ways to create and send MMS Postcards: On mobile phones with built-in postcard function: – Take a picture or select an image on your mobile phone. – Select “Send as postcard”. – Follow the on-screen instructions. On mobile phones without built-in postcard function: – Take a picture or select an image on your mobile phone. – Send the picture (without any text) to 8855; fee: CHF 3.90 (as per October 2008). – You will receive a message with a link. Open this and follow the instructions for creating and sending your postcard. On the Internet: MMS Postcards can also be sent conveniently by the Internet. You will find the input mask at www.swisscom.ch/mmspostcard Within a few days the addressees will find the postcard in their mailbox – anywhere in the world. Postage is already included in the price, and you needn’t worry about a stamp. 8 9 English
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