Dutch Excellence - Dutch Chamber of Commerce in Hong Kong

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ING Commercial Bank When and where did you company start? In the 19th century, ING Insurance started in its first venture in Xiamen, China. The Hong Kong office has been open for more than thirty years. How many employees do you have in the Hong Kong office? ING Asia works with the concept of Greater China, consisting of 3 branches in Taiwan, Shanghai, Hong Kong and a representative office in Beijing. Around 200 employers work in these four locations. On top of that, we have a minority stake in the Bank of Beijing, the largest city commercial bank in China. We were also the first bank to open a representative office in Mongolia five years ago, which is a token of ING’s entrepreneurship in Asia. What makes your company unique? ING has been active in this region for more than twenty years. We are proud to say that a large part of our client base has been with us for that same period of time. We have grown with our local customers, which started as small, local players and have now become large, global players. What makes ING stand out is its excellent network in Europe and in Asia. Since we have long and strong connections with our clients in both regions and have extensive knowledge of their markets, we can come up with tailormade solutions for Asian clients who would like to expand their business in Europe and vice versa. What also makes ING different is its loyal staff (many employees have been with us for more than Business Awards Gala Sponsor Robert Scholten and Jean-Charles Casier of ING talk to us about the history of the company, what makes them unique, about their business in Hong Kong and why they are an example of Dutch Excellence. 10, 15 and in some cases even longer than 20 years (that's our Chairman, Robert Scholten). What is your company’s specialization in Hong Kong? We are a true commercial bank with investment banking capabilities. Main strengths include our international network, and expertise in commodity finance (as do Rabobank, and ABN AMRO) and deep understanding of sectors such Telecommunications, Transport, Natural Resources and the Utility sector. Our client base is a mix of state-owned enterprises, commodity traders, MNCs, financial institutions and Blue Chips in HK and China. What does Dutch Excellence mean to you? Dutch Excellence means that we focus on building long-term trust with our clients. Mutual understanding is very important to us, as well as quick, direct and pragmatic execution of work. Why is your company an example of Dutch Excellence? We do not only build trust and mutual understanding with our clients, but also find it very important to build up a good communication between the different departments within the bank and across the offices in our cluster. The front office, middle office and back office all work aligned, and together form a very efficient chain. Collaboration is key. What are your company’s future ambitions in Asia? We want to be the preferred European bank for our customers. 9
Dutch Business Awards 2013 Hong Kong Fairy Tales Become Reality On Friday the 15th of March, 2013, the Dutch Chamber of Commerce hosted its biggest, most prominent event of the year: ‘the Hong Kong Fairy Tale Business Awards Gala’. After entering the beautiful Star Room of the Langham Place Hotel, sipping glasses of sparkling wine and greeting our Prince on the White Horse, our Dutch kings and queens were seated at one of the fifteen Fairy Tables. At their tables, our guests could enjoy excellent wines and a five-course dinner, while listening to the jazzy sounds of our live band and watching the hilarious improvisational comedy show by 'The Three Dudes'. The program of the night was opened by our honorary guest speaker Mr. Jim Thompson, Founder, of the Crown Worldwide Group. Starting off with only 1,000 USD in his bank account in 1965 and having managed to expand his company to the largest privately owned company in international removals today, Mr. Thompson’s story is the perfect example of our idea of the Hong Kong Fairy Tale. Inspired by stories like Mr. Thompson’s, we invited our own Dutch companies and business leaders to share their fairy tales with us. Over the past months, our jury interviewed many different businesses and individuals, in search of examples of real ‘Dutch Excellence’ in Hong Kong. We were very proud that on this Fairy Special Evening, we could award two companies and two individuals for their outstanding achievements and successes in this vibrant, fast and challenging city. The Awards went to the following businesses and individuals: • Dutch Multinational 2013: Randstad Hong Kong • Dutch SME 2013: OrangeTree Restaurant • Business Leader 2013: Mr. Ricco deBlank, CEO of Sun Hung Kai Properties Hotels • Special Achievement Award 2013: Mr. Manó Markovits, Founder & CEO of 3 P.M. The stories of these four winners have all made a unique and inspiring contribution to the Dutch business community in Hong Kong. Warm thanks go to all the other nominees who took the challenge of sharing their fairy tales with us. We are proud to have so many examples of Dutch excellence in Hong Kong, and hope that this gala has inspired each of you to make your own fairy tale become reality. This fairy special evening could not have been possible without the generous contributions of our sponsors. We would like to thank our Frog Prince Rabobank, our Cinderella sponsors Loyens & Loeff, ABN AMRO, Orangefield, ING and KPMG and our Snow White sponsors Philips and Randstad. A big thank you also to our fairy event sponsors: KLM Royal Dutch Airlines, Garuda Indonesia, Hong Kong Philharmonic, Mandarin Oriental, Philips, Sun Hung Kai Properties Hotels and Wineshop Asia. We would also like to thank everyone who helped make this evening a great success: our MC Case Everaert, the Gala Organisation Committee, the Gala Jury Committee and the Jury. Last but not least, we would like to thank all of you who attended this event. Together with you, we made the Hong Kong Fairy Tale Business Awards an unforgettable evening! The net proceeds of the lucky draw ticket sales (39,400 HKD) were donated to Bring me a Book Hong Kong. 10
Page 1 and 2: April / May 2013 Volume 163 Dutch E
Page 4 and 5: DutchCham Board of Directors Mr Rob
Page 6 and 7: Minister Ploumen visits Dutch drink
Page 9: News and Views Nederlandse Verenigi
Page 13 and 14: Dutch Business Awards 2013 Manó Ma
Page 15 and 16: Dutch Business Awards 2013 The Oran
Page 17 and 18: Business Awards Gala Sponsor Raboba
Page 20 and 21: ABN AMRO Capability-led Growth - AB
Page 22 and 23: office, their business and share wh
Page 24 and 25: What are the advantages and disadva
Page 26 and 27: Orangefield ICS When and where did
Page 28 and 29: Double Dutch: HKMRFU Chairman Case
Page 30 and 31: Lifestyle Third Culture Kids (TCK
Page 32 and 33: NEW ASSOCIATE MEMBER Odette UMALI -
Page 34 and 35: The World of Wine Events The China
Page 36 and 37: World Environment Week z Presented

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