NVQ Diploma in Business and Administration (QCF) - British Parking ...

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8 Level Unit Reference Number B5: Events And Meetings 2 L/601/2505 2 D/601/2508 2 Y/601/2510 2 T/601/2515 3 R/601/2540 Unit Title Credits GLH Unit 21: Support the Organisation of an Event* Unit 22: Support the Co-Ordination of an Event* Unit 23: Support the Organisation of Business Travel or Accommodation* Unit 24: Support the Organisation of Meetings* Unit 25: Plan and Organise an Event* 2 15 3 20 3 18 4 18 4 28 3 Y/601/2541 Unit 26: Coordinate an Event* 4 30 3 D/601/2542 3 H/601/2543 3 K/601/2544 B6: Communications 2 H/601/2476 Unit 27: Plan and Organise Meetings* Unit 28: Organise Business Travel or Accommodation* Unit 29: Evaluate the Organisation of Business Travel or Accommodation Unit 30: Use Electronic Message Systems 5 25 5 20 2 10 1 6 2 K/601/2477 Unit 31: Use a Diary System 3 9 2 M/601/2478 Unit 32: Take Minutes 4 15 3 M/601/2528 Unit 33: Develop a Presentation 3 15 3 T/601/2529 Unit 34: Deliver a Presentation 3 15 N025051 – Specification – Edexcel Level 3 NVQ Certificate/Diploma in Business and Administration (QCF) – Issue 1 – November 2010 © Edexcel Limited 2010
Level Unit Reference Number B7: Customer Service Unit Title Credits GLH 2 T/601/2479 Unit 35: Handle Mail 3 17 2 K/601/2480 2 Y/601/2457 3 A/601/2550 3 F/601/2551 3 D/601/1228 3 J/601/1515 Unit 36: Provide Reception Services* Unit 37: Meet and Welcome Visitors* Unit 38: Deliver, Monitor and Evaluate Customer Services to Internal Customers Unit 39: Deliver, Monitor And Evaluate Customer Services To External Customers Unit 40: Use Customer Service as a Competitive Tool Unit 41: Monitor and Solve Customer Service Problems 3 15 3 23 3 12 3 12 8 53 6 40 N025051 – Specification – Edexcel Level 3 NVQ Certificate/Diploma in Business and Administration (QCF) – Issue 1 – November 2010 © Edexcel Limited 2010 9
Page 1 and 2: Specification Edexcel NVQ/competenc
Page 3 and 4: Contents Qualification titles cover
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Page 7: Annexe D: Assessment strategies 573
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Learning Outcomes 68 8. Assessment
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Learning outcomes 104 6 Assessment
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Assessment methodology This unit is
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4 Learners’ evidence must include
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5 Occupational expertise to assess
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2 Assessor and Internal and Externa
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Appendix A to Assessment Strategy f
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Choice of Assessment Method All ITQ
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