- Page 1 and 2: Specification Edexcel NVQ/competenc
- Page 3 and 4: Contents Qualification titles cover
- Page 5 and 6: Unit 43: Research Information 269 U
- Page 7: Annexe D: Assessment strategies 573
- Page 11 and 12: Key features of the Edexcel Level 3
- Page 13 and 14: What is the qualification structure
- Page 15 and 16: Level Unit Reference Number B4: Doc
- Page 17 and 18: Level Unit Reference Number B7: Cus
- Page 19 and 20: Level Unit Reference Number B10: In
- Page 21 and 22: Level Unit Reference Number 3 T/502
- Page 23 and 24: Level Unit Reference Number Group B
- Page 25 and 26: Level Unit Reference Number B5: Eve
- Page 27 and 28: Level Unit Reference Number B8: Man
- Page 29 and 30: Level Unit Reference Number Group C
- Page 31 and 32: Forbidden Combinations in the Edexc
- Page 33 and 34: Unit Must not be combined with: Uni
- Page 35 and 36: How are the qualifications graded a
- Page 37 and 38: What do you need to offer these qua
- Page 39 and 40: Units N025051 - Specification - Ede
- Page 41 and 42: Unit 1: Manage own Performance in a
- Page 43 and 44: Learning outcomes and assessment cr
- Page 45 and 46: Date Portfolio reference Learning o
- Page 47 and 48: Unit 2: Evaluate and Improve Own Pe
- Page 49 and 50: Assessment methodology This unit is
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- Page 53 and 54: Unit 3: Work in a Business Environm
- Page 55 and 56: Learning outcomes Assessment criter
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Unit 4: Communicate in a Business E
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Assessment methodology This unit is
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Date Portfolio reference Learning o
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Unit 5: Solve Business Problems Uni
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Learning outcomes and assessment cr
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Unit 6: Work with Other People in a
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Unit 7: Contribute to Decision-Maki
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Unit 8: Negotiate in a Business Env
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Unit 9: Supervise a Team in a Busin
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 10: Supervise an Office Facili
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Learning outcomes Assessment criter
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Learning outcomes Assessment criter
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Unit 11: Contribute to Running a Pr
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Learning outcomes Assessment criter
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 12: Produce Documents in a Bus
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 13: Prepare Text from Notes Un
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Learning outcomes and assessment cr
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Unit 14: Prepare Text from Notes Us
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Learning outcomes and assessment cr
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Unit 15: Prepare Text from Shorthan
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Learning outcomes and assessment cr
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Unit 16: Prepare Text from Recorded
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Learning outcomes and assessment cr
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Unit 17: Design and Produce Documen
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 18: Prepare Text from Notes Us
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Learning outcomes and assessment cr
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Unit 19: Prepare Text from Shorthan
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Learning outcomes and assessment cr
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Unit 20: Prepare Text from Recorded
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Learning outcomes and assessment cr
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Unit 21: Support the Organisation o
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 22: Support the Co-ordination
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Learning outcomes and assessment cr
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Unit 23: Support the Organisation o
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 24: Support the Organisation o
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Assessment methodology This unit is
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Date Portfolio reference Learning o
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Unit 25: Plan and Organise an Event
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 26: Co-ordinate an Event Unit
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 27: Plan and Organise Meetings
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Learning outcomes 4 Assessment crit
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Unit 28: Organise Business Travel o
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 29: Evaluate the Organisation
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Learning outcomes and assessment cr
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Unit 30: Use Electronic Message Sys
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Learning outcomes and assessment cr
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Unit 31: Use a Diary System Unit co
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Learning outcomes and assessment cr
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Unit 32: Take Minutes Unit code: Q2
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 33: Develop a Presentation Uni
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Learning outcomes and assessment cr
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Unit 34: Deliver a Presentation Uni
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 35: Handle Mail Unit code: Q21
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 36: Provide Reception Services
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 37: Meet and Welcome Visitors
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Learning outcomes and assessment cr
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Unit 38: Deliver, Monitor and Evalu
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 39: Deliver, Monitor and Evalu
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 40: Use Customer Service as a
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 41: Monitor and Solve Customer
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 42: Organise and Report Data U
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Learning outcomes and assessment cr
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Unit 43: Research Information Unit
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Learning outcomes and assessment cr
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Unit 44: Store and Retrieve Informa
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Learning outcomes and assessment cr
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Unit 45: Archive Information Unit c
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Learning outcomes and assessment cr
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Unit 46: Support the Management and
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Learning outcomes and assessment cr
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Unit 47: Support the Design and Dev
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Learning outcomes and assessment cr
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Unit 48: Monitor Information System
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 49: Analyse and Report Data Un
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Learning outcomes and assessment cr
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Unit 50: Design and Develop an Info
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Learning outcomes and assessment cr
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Unit 51: Manage and Evaluate an Inf
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 52: Use Office Equipment Unit
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 53: Maintain and Issue Station
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Learning outcomes Assessment criter
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 54: Order Products and Service
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Learning Outcomes 6 Assessment Crit
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Date Portfolio reference Learning o
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Unit 55: Agree a Budget Unit code:
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Learning outcomes and assessment cr
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Unit 56: Manage Budgets Unit code:
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Assessment methodology This unit is
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Date Portfolio reference Learning o
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Unit 57: Respond to Change in a Bus
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Learning outcomes and assessment cr
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Unit 58: Contribute to Innovation i
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 59: Contribute to Innovation i
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Learning outcomes 6 Assessment crit
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Unit 60: Plan Change for a Team Uni
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 61: Administer Human Resource
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 62: Administer the Recruitment
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 63: Administer Parking and Tra
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 64: Administer Statutory Parki
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 65: Administer Parking and Tra
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Date Portfolio reference Learning o
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Unit 66: Administer Parking Dispens
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 67: Provide Administrative Sup
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 68: Administer Legal Files Uni
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Date Portfolio reference Learning o
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Learner name: _____________________
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Unit 69: Build Case Files Unit code
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Date Portfolio reference Learning o
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Unit 70: Manage Case Files Unit cod
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Date Portfolio reference Learning o
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Date Portfolio reference Learning o
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Unit 71: Use Occupational Health an
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Learner name: _____________________
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Unit 72: Bespoke Software (Level 2)
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Learning outcomes and assessment cr
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Unit 73: Data Management Software (
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Learning outcomes and assessment cr
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Unit 74: Database Software (Level 2
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Learning outcomes and assessment cr
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Unit 75: Improving Productivity Usi
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Learning outcomes and assessment cr
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Unit 76: IT Security for Users (Lev
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Learning outcomes and assessment cr
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Unit 77: Presentation Software (Lev
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 78: Set Up an IT System (Level
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Learning outcomes and assessment cr
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Unit 79: Spreadsheet Software (Leve
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Learning outcomes and assessment cr
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Unit 80: Using Collaborative Techno
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 81: Website Software (Level 2)
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 82: Word Processing Software (
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 83: Bespoke Software (Level 3)
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Learning outcomes and assessment cr
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Unit 84: Data Management Software (
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Learning outcomes and assessment cr
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Unit 85: Database Software (Level 3
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Learning outcomes and assessment cr
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Unit 86: Improving Productivity Usi
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 87: IT Security for Users (Lev
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Learning outcomes and assessment cr
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Unit 88: Presentation Software (Lev
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 89: Set up an IT System (Level
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 90: Spreadsheet Software (Leve
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Learning outcomes and assessment cr
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Unit 91: Using Collaborative Techno
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Learning outcomes and assessment cr
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Date Portfolio reference Learning o
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Unit 92: Website Software (Level 3)
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 93: Word Processing Software (
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Learning outcomes and assessment cr
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Learner name: _____________________
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Unit 94: Manage Physical Resources
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Date Portfolio reference Learning o
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Unit 95: Manage the Environmental I
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Date Portfolio reference Learning o
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Unit 96: Provide Leadership and Dir
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Unit 97: Support Learning and Devel
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Learner name: _____________________
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Unit 98: Develop Working Relationsh
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Further information Our customer se
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Annexe A: Progression pathways The
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NVQ/competence BTEC specialist qual
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Annexe B: Quality assurance Key pri
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Annexe C: Centre certification and
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Annexe D: Assessment strategies Ass
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Assessment Strategy for Customer Se
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3 Workplace Performance and Simulat
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Appendix A to Assessment Strategy f
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Appendix B to Assessment Strategy f
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Appendix C to Assessment Strategy f
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Appendix D to Assessment Strategy f
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Assessment Strategy for Management
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Assessment Strategy for Information
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Some approved contributing units en
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Publications Code N025051 For more