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64 Selecting A CMMS CMMS should clearly understand their maintenance requirements (for example: size of the company, types and complexity of equipments, maintenance employees experience, contract maintenance, etc.) and depending on the maintenance procedures, type of industry, amount of information needed on the work order, files or drawing attachments needed, etc., select the best format and method to use to create a work order. These are some of the important questions that need to be answered, before selecting the appropriate features needed in the Work Order module. o How are work orders created and approved? o How are work orders scheduled and prioritized? o What type of work instructions, are provided with work order? o How are personnel and materials assigned to work orders? o Are any outside contractors assigned to the work orders? o How is the workload balanced among all employees? o How are employees notified about their work schedule? o How do the employees update work order after performing work? o What kind of information is entered to update the work order? o Is PDA Interface module used to access and update work orders? o Is estimated cost and actual cost to perform the work compared? o What kind of work order histories are stored and maintained? o What kind of work order reports are needed by the management? Many organizations use a single CMMS system for several maintenance purposes (Example: Equipment maintenance, Facilities maintenance, Vehicle maintenance, etc.). So different work order formats should be available to schedule these different maintenance activities. In addition, detailed work instructions in various formats (Example: Word document, CAD drawing, Excel file, etc.) can be attached to the work order. To save time and avoid any mistakes, the Work Order module should automatically create a work order using all the information provided in the work request. Many work orders need more then one technician to be assigned to complete the work. The planner responsible to assign technicians to the work orders should be able to choose the appropriate technician from the drop down list. This drop down list should be able to filter and display only the technicians based on their specialty (for example: PLC programmer, Welder, etc.). Additionally, the schedule and availability of these technicians should be clearly displayed to efficiently balance their schedule. In order to efficiently manage the maintenance budget, it should be able to correctly distinguish between Preventive maintenance and Corrective maintenance work orders. By keeping the preventive and corrective maintenance work orders separate, it will be able to identify where resources (personnel and materials) are being used and can be tracked effectively. Once a work order is completed, it should be stored in the history folder to be used to create user-defined reports and perform analysis to enhance equipment reliability. It is extremely important that the Work Order module have the ability to store and maintain a historical data of critical maintenance related information that enables the users to manage maintenance process as a profit making business activity. A CMMS selection tool known as SELECTCMMS has been developed by the authors to help companies to select the right features, based on their requirements. Some of the features listed in SELECTCMMS for the “Work Order Module” are shown below. The selection team should carefully review all these features and select the appropriate response (Must Have, Important, Nice to Have, Not Important) based on their company’s requirements. Features Needed to Create Work Order o Able to automatically create work order based on information provided in the work request o Able to create work order by selecting valid data from the drop down boxes o Able to attach detail instructions to the work order, to assist the maintenance craftsman o Able to attach unlimited drawings, files, pictures and other details to the work order o Able to correctly define the shift hours, day and time to perform maintenance work Vol 20 No 2
A journey of a thousand miles begins with a single step. Lao-tzu (604 BC - 531 BC) Regardless of where you are on the journey from reactive maintenance to predictive maintenance to reliability asset optimization, Reliabilityweb.com offers opportunities to meet peers, subject matter experts and solution providers who can make a difference in your program. Over 90% of past participants report making immediate improvements at work as a result of attending. The Community of Learning at a Reliabilityweb.com conference provides an opportunity for a new attitude, new ideas, practical solutions and powerful inspiration from networking with others who are already on their journey to reliability. PdM-2007 - The Predictive Maintenance Technology Conference & Expo September 11-13, 2007 The Orleans Hotel & Casino Las Vegas, NV Vibration Monitoring and Analysis, Infrared Thermography, Motor Testing, Ultrasonics, Non-Destructive Evaluation LubricationWorld September 11-13, 2007 The Orleans Hotel & Casino Las Vegas, NV Practical Plant Machinery Lubrication, Contamination Control, Oil and Fluid Analysis IMC-2007 – The 22nd International Maintenance Conference December 4-7, 2007 Hilton Daytona Beach/Ocean Walk Village Daytona Beach, FL Reliability, Maintenance Management, Planning & Scheduling, Business & Financial Aspects of Maintenance, Root Cause Analysis, Technology Innovations CMMS-2007 - The Computerized Maintenance Management Summit December 4-7, 2007 Hilton Daytona Beach/Ocean Walk Village Daytona Beach, FL Computerized Maintenance Management Systems for Small to Midsize Companies RCM-2007 - The Reliability Centered Maintenance Managers’ Forum March 18-20, 2008 The Orleans Hotel & Casino Las Vegas, NV Reliability Centered Maintenance (RCM), Reliability Analysis, Failure Analysis, PM Optimization, Reliability Incident Management EAM-2007 – The Enterprise Asset Management Summit March 18-20, 2008 The Orleans Hotel & Casino Las Vegas, NV Enterprise Asset Management (EAM), Computerized Maintenance Management (CMMS), ERP Integration, MRO and Spares Inventory, Handhelds, RFID and Bar Coding Events produced by Reliabilityweb.com Events supported by Uptime Magazine, RELIABILITY® Magazine, MRO-zone.com and the International Proactive Maintenance User Group (IPMUG). for more info or to register www.maintenanceconference.com
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AMMJ April 2007 Issue Vol. 20 No.2
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Page 14 and 15: 14 Brian Thorp This paper was prese
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Page 20 and 21: 20 What is Predictive Maintenance A
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Page 34 and 35: 34 Partnership Organisations Planni
Page 36 and 37: 2007 Survey of 4Site Submitted by:
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Page 44 and 45: Available as a stand-alone system:
Page 46 and 47: The Work Order Module is the flagsh
Page 48 and 49: 4 From the demands of OH&S through
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Page 52 and 53: 52 Although reliability engineering
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Page 58 and 59: 5 Reliability Tools SYSTEM ANALYSIS
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Page 79 and 80: 18. ENGINEERING DISASTERS - Lessons
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Page 83 and 84: Course One Planned Maintenance And
Page 85 and 86: Course Three Maintenance Management
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