Sixth Quarterly Report, February - April 2011 - Eng - Frp2.org

Work Area
Specific courses:
USAID Jordan Fiscal Reform II Project
Planned delivery
date
Comments
Strategic Media Planning Skills 31-Jan-11 Delayed
Planning Media Campaign 28-Feb-11
Conduct taxpayer feedback workshops: 31-Oct-11
Professional associations 2-Dec-10 Delayed
Small Businesses 3-Jan-11 Delayed
Medium Businesses 7-Feb-11 Delayed
Focus group meetings with employees 21-Mar-11
Study Tour 31-Oct-11
TAXPAYER SERVICE 31-Oct-11
Translate prior STTA recommendations for ISTD 15-Nov-10 Completed
Develop procedures to establish ”One-Window” concept for
the following activities:
30-Dec-10 Completed
Taxpayer registration 30-Dec-10 Completed
Taxpayer clearance 30-Dec-10 Completed
Technical advice 30-Dec-10 Completed
Conduct three courses entitled “Taxpayer Service
Techniques”
Establish a pilot “State-of-the-Art” taxpayer service walk-in
area
24-Jan-11 Completed
16-Aug-11 In progress
Dealing with the public training 2-Feb-11 Completed
Conduct a study tour of a country considered a “Best
Practice” for taxpayer service
27-Jul-11
Continue technical advisory assistance 31-Oct-11 In progress
USAID Fiscal Reform II Project, Quarterly Report – February – April 2011 15