Compiled January 2000 - FTB.ca.gov - State of California

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Exhibit F3: Non-Tax Collection Program Vehicle Registration Collections Comparative Schedule of Collection Activities Fiscal Years Ended June 30, 1996 and 1997 Program Volumes: Fiscal Year Fiscal Year Ended Ended Percent June 30, 1997 June 30, 1996 Change Change Demand for Payment Notices Sent 1,161,229 503,491 657,738 130.6% Levies Issued: Bank Accounts 28,424 47,942 -19,518 -40.7% Wages 157,775 214,210 -56,435 -26.3% Total Levies Issued 186,199 262,152 -75,953 -29.0% Gross Revenue Collected for DMV $81,326,662 $47,022,210 $34,304,452 73.0% Cost of Operations $6,995,552 $8,182,077 -$1,186,525 -14.5% Paid Hours 190,657 195,812 -5,155 -2.6% Statistics Cost Per Paid Hour $36.69 $41.79 $230.17 Revenue Collected Per Dollar Cost $11.63 $5.75 -$28.91 Revenue Collected Per Paid Hour $426.56 $240.14 -$6,654.60 Page 35
Exhibit G1: Other Non-Tax Programs Homeowner and Renter Assistance Comparative Schedule of Activities Fiscal Years Ended June 30, 1996 and 1997 Fiscal Year Fiscal Year Ended Ended Percent June 30, 1997 June 30, 1996 Change Change Number of Claims Processed Allowed from: Property Owners 19,089 21,915 -2,826 -12.9% Renters 138,774 136,843 1,931 1.4% Not Allowed from: Property Owners 689 908 -219 -24.1% Renters 6,500 7,130 -630 -8.8% Total Number of Claims Processed 165,052 166,796 -895 -0.5% Amount of Claims Allowed Property Owners $1,628,265 $1,961,415 -$333,150 -17.0% Renters 12,819,759 13,168,703 -348,944 -2.6% #DIV/0! Total Amount of Claims Processed $14,448,024 $15,130,118 -$682,094 -4.5% Claimant Assistance Contacts Voice-Activated Response Phone Calls 98,639 87,687 10,952 12.5% Manual Telephone Calls 55,292 32,809 22,483 68.5% Volunteer Contacts 16,956 20,286 -3,330 -16.4% #DIV/0! Total Claimant Assistance Contacts 170,887 140,782 30,105 21.4% Cost of Operations $2,053,158 $2,039,080 $14,078 0.7% Paid Hours 59,816 69,795 -9,979 -14.3% Statistics Total Cost Per Paid Hour $34.32 $29.22 $5.11 17.5% Paid Hours Per Claim Processed 0.36 0.42 -0.06 -13.4% Average Amount of Claim Processed $87.54 $90.71 -$3.17 -3.5% Page 36
Page 1 and 2: Compiled January 2000
Page 3 and 4: TABLE OF CONTENTS Page A INTRODUCTI
Page 5 and 6: INTRODUCTION Programs This report p
Page 8 and 9: TAX PROGRAMS The Franchise Tax Boar
Page 10 and 11: Self-Assessment Activities Amount o
Page 12 and 13: Filing Enforcement Activities Retur
Page 14 and 15: Tax Collection Activities Collectio
Page 16 and 17: Voluntary Contributions Under the P
Page 18 and 19: Child Support Collections Californi
Page 20 and 21: OTHER NON-TAX PROGRAMS Homeowner an
Page 22 and 23: EXHIBITS The details of the 1996/97
Page 24 and 25: Exhibit A: All Programs Schedule of
Page 26 and 27: Exhibit A2: All Programs Statement
Page 28 and 29: Exhibit B: Tax Programs Self-Assess
Page 30 and 31: Exhibit C2: Tax Programs Filing Enf
Page 32 and 33: Exhibit D2: Tax Programs Tax Audit
Page 34 and 35: Exhibit F1: Non-Tax Collection Prog
Page 38 and 39: Exhibit G2: Other Non-Tax Programs
Page 40 and 41: GLOSSARY A Abatement The partial or
Page 42 and 43: Filing Enforcement Activities All m
Page 44 and 45: Page 43 Settlement Activity An alte

Compiled January 2000 - FTB.ca.gov - State of California

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